©2014 Software AG. All rights reserved.

to the Digital Enterprise

Global Consulting Services Your Guides

Bjoern Brauel

SVP GCS, Global Sales

Egbert du Toit

GCS Business Development Manager

©2014 Software AG. All rights reserved.

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The best experts in the industry to help you deliver business value

Global Customers 4,000+ 2,200+

Expert Consultants 70+ Countries

Global Consulting Services: Facts & Figures

Global and Regional Competency Centers

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YOUR GUIDES TO THE DIGITAL ENTERPRISE • Software AG Global Consulting Services are

dedicated to our customers success. We truly

understand their needs and requirements. This

allows us to help organizations transform

successfully into Digital Enterprises.

• So our customers can differentiate from

competitors and better engage with customers,

partners and employees.

Global Consulting Services: Our Mission

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Powered by passionate people

WE SHARE VALUES TRUST

INNOVATION

RESPONSIBILITY

OPEN COMMUNICATION

WINNING SPIRIT

©2014 Software AG. All rights reserved.

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Global Consulting Services: Your trusted Partner

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Global Consulting Services: Market Drivers

Experts

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Global Consulting Services: Portfolio

Strategy &

Design Services

Education

Services Cloud

Services

Experts Experts

Implementation

Services FOR ALL

S O F T W A R E A G

PLATFORMS

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Global Delivery: We’re where you need us

Germany

User Experience & Mobile Solutions

Competency Center

Israel

ETS Competency Center

India

BPE Offshore Center

Iberia

Rest of EMEA w/o

DACH, Iberia

APJ

DACH

Israel

Americas

Experts

South Africa

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Global Delivery: On-site & Offshore Expertise

Experts

CERTIFIED

Consultants

100 % INDIA

BPE OFFSHORE

CENTER

TESTING &

UPGRADE

FACTORY

INCREASE

EFFICIENCY

•Best outsourcing choice

•Benefit from cost savings

•Leverage Global Delivery

Model

Focus on Software AG products

& close relationship to R&D

©2014 Software AG. All rights reserved.

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Global Consulting Services: Your Project Partner

40+yrs EXPERIENCE

• Certified consultants in all

Software AG products

• Well connected to R&D

• First adopter of new software

releases

• Superior knowledge of our

customers‘ needs and requirements

• Global competency center with

special know-how of emerging

technologies

EXPERTS

Experts

©2014 Software AG. All rights reserved.

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Methods for the Digital Enterprise

Prime is the solution deployment

methodology to deliver better time-to-value

for the Digital Enterprise

Methods

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Every project step: described in detail

WHAT should be the result…

WHO is responsible…

WHAT is the prerequisite…

HOW should I do it…

WHERE to start…

WHEN does it become

relevant…

Methods

WHAT tools to use…

What To do …

©2014 Software AG. All rights reserved.

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Content for the Digital Enterprise

Industry.PerformanceREADY delivers

predefined content based on decades of experience

as a jump start for your project

Content

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More than 23 ready-to-run packages

CROSS-INDUSTRIES

INDUSTRIES

Content Content

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Tailored User Training

Methodology Training

Consulting Solutions Training

Certification

Software AG Standard Product

Training

Adabas, Natural, ARIS, MDM,

webMethods, Mobile, Terracotta,

Universal Messaging, Apama, Alfabet …

Education Portfolio

Enablement Enablement

Classic

Product

Training Training

©2014 Software AG. All rights reserved.

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Consulting Implementation Operations

For developers, administrators,

analysts, key users:

Technical training, customized

workshops, certification

For administrators,

key users, new hires:

Ongoing technical

support training, end-

user training

Kick off the project

with training strategy

and learning concept

for the entire life

cycle

For the project team:

Methodology and

technology training

WORKSHOPS | PUBLIC, PRIVATE, VIRTUAL CLASSROOM | eLEARNING | CERTIFICATION

Mapping education into the value chain

Enablement

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Trusted and Proven Quality

Country specific certifications apply to Software AG subsidiary in the country

Security Processes Management

ISO 9001

ISO 9003 ISO 27001

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Value created for our customers

Refreshments

10s of millions increase in profit

reduction in

transfer time

for assets 98% order transmission time from 20min to seconds

©2014 Software AG. All rights reserved.

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Value created for our customers

Supply chain transformation in days saving 10 min per technician per day

$4.4 million in savings =

©2014 Software AG. All rights reserved.

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Ensuring customer value creation

Industrialized global delivery processes

Highly qualified Consultants with

strong Industry

Results with measureable KPIs

FAST

EXPERTISE

Methodology and content

VALUE Better Time to

We know our Products BEST

©2014 Software AG. All rights reserved.

Global Consulting Services

Your Guides to

the Digital Enterprise