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McDreamy OPAC: Creating a Vision for Next Generation Search Tools

The McDreamy OPAC

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The McDreamy OPAC: Creating Vision for Next Generation Search Tools. Presented at OhioNet, February 2008.

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Page 1: The McDreamy OPAC

McDreamy OPAC:

Creating a Vision for Next Generation Search Tools

Page 2: The McDreamy OPAC

Is McDreamy

the missing link?

YES!

Page 3: The McDreamy OPAC

TechTechnology Implementation

Page 4: The McDreamy OPAC

More choices than ever

• Enriched Data Options

• Non-ILS dependent platforms

• Content Management / Open Source

• Standards Adoption?

Page 5: The McDreamy OPAC

I wish our OPAC were

more like_______, because

_________________.

Page 6: The McDreamy OPAC

“… more like Amazon because browsing is personalized.” Jessi Crim-Weithman, Associate Director of Support Services. Westerville Public Library.

westervillelibrary.org

Page 7: The McDreamy OPAC

“… more like iTunes for merchandising and content downloading.Jessi Crim-Weithman, Associate Director of Support Services. Westerville Public Library.

westervillelibrary.org

Page 8: The McDreamy OPAC

… and iTunes results are visual.

Jessi Crim-Weithman, Associate Director of Support Services. Westerville Public Library.

westervillelibrary.org

Page 9: The McDreamy OPAC

Jessi Crim-Weithman, Associate Director of Support Services. Westerville Public Library.

westervillelibrary.org

“…more like Nordstrom because it’s fun.”

Page 10: The McDreamy OPAC

Jessi Crim-Weithman, Associate Director of Support Services. Westerville Public Library.

westervillelibrary.org

“…more like Ann Taylor Loft because it is practical.”

Page 11: The McDreamy OPAC

Jessi Crim-Weithman, Associate Director of Support Services. Westerville Public Library.

westervillelibrary.org

“…more like Good Reads, Library Thing, Amazon, and iTunes because they build community based on reading!”

Page 12: The McDreamy OPAC

Library Searching History

Jessi Crim-Weithman, Associate Director of Support Services. Westerville Public Library.

westervillelibrary.org

Dewey Decimal System

Web OPAC

Dial-up Access

The Card Catalog

Reader’s Guide

Text-Based OPACMARC

LC Subject Headings

Federated Search

Page 13: The McDreamy OPAC

Defining the

Search Discovery Platforms• Relevance and Boosting• Tag Clouds or Associations• Facets• Refinement vs. Discovery• Enhanced Content, Indexing of• Social Networking: Customer Tagging /

Reviews based on own users or a larger community

• Data server

Page 14: The McDreamy OPAC

The Marketplace

Search Discovery Platforms• Endeca

• www.lib.ncsu.edu/catalog

• Aquabrowser, TLC/Media Lab Solutions• www.queenslibrary.org• aqua.carr.org• catalog.columbuslibrary.org

• Encore, III• www.westervillelibrary.org

• World Cat Local, OCLC• www.lib.washington.edu

• Primo, Ex Libris

Page 15: The McDreamy OPAC

The Marketplace

Quasi-Discovery Platforms• Open source: Koha, LibLime

• search.athenscounty.lib.oh.us

• Enhanced Traditional OPACs: Polaris PowerPac• catalog.knox.net

• Content Management Powered: Ann Arbor District Library• www.aadl.org/catalog

• Homegrown solutions: Miami U’s Solrpac• beta.lib.muohio.edu

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Considerations

Search Discovery Platforms• Data servers vs. real-time

• Account integration

• Customization options

• Cost

• Enriched content

Page 17: The McDreamy OPAC

Trends to Watch• Chat integration

• http://catalog.tscpl.org• Enhanced data: Syndetics ICE, LTFL, Video Detective, Brodart’s

Web Links, Flickr APIs…• Widgets• FRBR

• www.amazon.com• www.slco.lib.ut.us

• Mobile device support• www.librarything.com/mobile-tester

• Deliverable content• NetFlix• The iPod/iTouch/iPhone, the Kindle, what’s next?

Page 18: The McDreamy OPAC

It’s time to starting

Jessi Crim-Weithman, Associate Director of Support Services. Westerville Public Library.

westervillelibrary.org

McDREAMING

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Ingredients to Cooking up a Vision• Know the user

• Understand search/library history

• Understand current state

• Trend watch and play, play, play!

Page 20: The McDreamy OPAC

Art of InnovationTom Kelley

The Deep Dive Nightline, ABC News, July 13, 1999

“The best way to get a good idea is to get a lot of ideas."

-Linus Pauling

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Who are your users?

Creating Personas

• Data Mining

• Surveying users

• Watching users

• Interview front-line staff

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Who are your users?

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Stuart, the Student

Biology Undergraduate, 2nd year

Not used the library on his own for finding information (Mom was big help in HS)

Avid ScienceFiction Reader

Tends to buy, not borrow (loves Amazon)

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Jane, Housewife/Consultant

Three kids: 8, 5, 3Visit library weekly for storytimes and homework help

Started using library with kids

Power computer user: blogs on family and photography

Consults in the design industry

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Kent, Retired Dentist

Life-long library user (fondly remembers the card catalog)

Wants to start a small retirement business venture

Hobbies include boating and fishing

Uses computer for emailing grandkids (Oh, and the library online catalog)

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Oh, and please, please,

please…

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Need more help?

Possible Vendors

• Design/Discovery Firms

• Usability Firms

• Contract/RFP Experts

• Development/Coders

• ILS

Page 28: The McDreamy OPAC

Need more help?

Library Vendor Relationship • Before you sign

• Development partner

• Beta tester

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Describe your McDreamy OPAC,

in a single word… (Okay, let’s go with 3 words!)

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FINDABILITY, FUN,

DELIVERY

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Oh, and please, please,

please…

Page 32: The McDreamy OPAC

Thank you!

Jessi Crim-Weithman

Associate Director of Support Services

Westerville Public Library

126 S. State St., Westerville, OH 43081

Email: Jessi at westervillelibrary.org

Blog: www.mommylibrarian.com

Nieca Nowels

Manager of Adult Services

Westerville Public Library

126 S. State St., Westerville, OH 43081

Email: Nnowels at westervillelibrary.org