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xCPaaS: The Convergence of CPaaS and UCaaS
November 14, 2017
Sylvain Boily, Founder and CTO, Wazo
WHAT IF YOU RECEIVEDA PHONE CALL RIGHT NOW?
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A MISSED CALLIS A MISSEDOPPORTUNITY
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WHAT IF THINGS WERE DIFFERENT?
Orchestration and automation of communication workflows
Communication-enabled business processes
Seamless integration with 3rd party applications
Augmented business communication experience
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PROGRAMMABLE TELECOMMAKES THE DIFFERENCE
BUSINESS INTERACTIONSIN THE WORLD TODAY
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People easily switch services
One chance to make a good first impression
Less directinteraction and communication
Create an outstandingexperience in each moment
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THE NEED FOR MODERN,OUTSTANDING CUSTOMER EXPERIENCE
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Initiate and leverage communications
seamlessly
1Communicate
anywhere, at anytime, with anyone
2Offer a unified
communication consumer experience
3Augment the
communication workflow behind the
scenes
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4 WAYS TO THRIVE IN A NEW WORLD
OF OPPORTUNITIES
Design new killer apps
Retrofit existing apps
Create verticalized, fully UC-enabled, apps
Be fast and agile
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CPaaS
IMAGINE A UNIFIED PLATFORM
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UCaaS
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‘PROGRAMMABLE UC’KEY REQUIREMENTS
Native APIs and API-centric
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Key UC capabilities
Interoperable and agile
Hybrid capabilities
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Orchestration and automation
INTRODUCING
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THE WORLD’S FIRST HYBRID xCPaaS.
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A FEATURE-RICH ECOSYSTEM
On Premise Hosted Cloud
CPaaS
ITSP
SIP Trunks
Collaboration
CRM
BYOApp
Vertical Apps
Analytics & Billing
TELCO AGNOSTIC A HYBRID PLATFORM RICH ECOSYSTEM
COMMUNICATIONORCHESTRATIONENGINE
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OrchestrationService
AutomationService
APIService
VoiceControlSystem
Notification and Event
Service
MessagingControlSystem
VideoControlSystem
Business friendly
Telco friendly
Developer friendly
ISV friendly
Integrator friendly
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ISV AND DEVELOPER FRIENDLY
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Restful APIs, WebSockets, WebHooks, WebRTC
Modular open source core and interoperable standards
Generate new revenues with the Wazo Marketplace
Create the next killer app with communication capabilities
Faster time to market
Wazo Mobile
Offering advanced CTI features
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Wazo Web Wazo Desktop
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BUSINESS FRIENDLY UC APPS
TELCO FRIENDLY – BUILD AND LAUNCH YOUR OWN UCaaS AND CPaaS
Build your own UCaaS and enhanced CPaaS
Design your own vertical UC-enabled apps
Strike deals with your own ISVs
Mobilize your existing VAR network
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INTEGRATOR FRIENDLY
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Design your own vertical UC-enabled solution
Resell, upsell, cross-sell
Generate Annual Recurring Revenue (ARR)
Earn money this year, earn even more next year
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DEMO
