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SoftLayer provides global, on-demand data center and hosting services from facilities across the U.S. We leverage best-in-class connectivity and technology to innovate industry leading, fully automated solutions that empower enterprises with complete access, control, security, and scalability.
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CONFIDENTIAL INFORMATION • SOFTLAYER TECHNOLOGIES
CloudLayer™ Overview
May ‘09
CONFIDENTIAL INFORMATION • SOFTLAYER TECHNOLOGIES 2
CloudLayer™ Service Offerings
CDN
Storage
Computing Computing instances in “minutes” (5-15) Open source and enterprise OS selections w/ control panels Monthly billing to start, but evolving to hourly models Automated recovery in the event of hardware failure Usage based or packages starting at $.15/hr or $99/mo
Origin Pull or Point of Presence (PoP) Pull Usage based or packages starting as low as $.12/GB Sold with servers or as stand alone service
Access from server, desktop, web, portal, API, and PDA Native apps for iPhone, Blackberry, Windows Usage based or packages starting as low as $0.15/GB Sold with servers or as a stand alone service
CloudLayer is the umbrella brand for the next generation of services that can be sold with our without a dedicated server
CONFIDENTIAL INFORMATION • SOFTLAYER TECHNOLOGIES 3
Datacenter AutomationThe physical server is the fundamental building block to all technologies
CONFIDENTIAL INFORMATION • SOFTLAYER TECHNOLOGIES 4
Fully Integrated Computing Environment
SoftLayer provides the only completely integrated solution in the industry Dedicated servers, virtualized environments, and cloud solutions all operate
together seamlessly to create an on-demand solution that can be scaled in real-time.
CONFIDENTIAL INFORMATION • SOFTLAYER TECHNOLOGIES 5
Cloud Computing
Market
Cloud Computing = virtualization with consumptive billing
Virtualization = virtual machines running on a hypervisor
Consumptive billing = pay for what you use
SoftLayer
Cloud Computing = on-demand computing with consumptive billing
On-Demand = dedicated + virtualized + cloud + storage
Consumptive Billing = pay as you go or monthly packages
CONFIDENTIAL INFORMATION • SOFTLAYER TECHNOLOGIES 6
CloudLayer™ Value Proposition
Value Proposition of SoftLayer Cloud Services:
Rapid deployment Computing instances – delivered in as little as 5 minutes Virtualized Servers – 1 to 2 hours Dedicated Servers – 1 to 4 hours Content Delivery – real time StorageLayer – real time Ancillary Services – real time
Pay-as-you-go pricing Consumptive billing for all services Computing instances will evolve to less than 1 month billing cycles
Fully integrated solutions Work with all SoftLayer Services One environment that can be managed through the API or Portal
SLA Standard SoftLayer SLA applies to all CloudLayer products
CONFIDENTIAL INFORMATION • SOFTLAYER TECHNOLOGIES
CloudLayer™ CDN
CONFIDENTIAL INFORMATION • SOFTLAYER TECHNOLOGIES 8
Content Delivery
Content Delivery Network Moves content to geographically distributed server nodes, minimizing
the distance data has to travel to reach the end user and helping avoidtraffic jams and decrease latency.
Amsterdam Atlanta Boston Chicago Dallas Denver El Segundo Hong Kong Houston London Miami
New York Philadelphia Phoenix Seattle Singapore Sunnyvale Sydney Tokyo Toronto Virginia
Current Node Locations
CONFIDENTIAL INFORMATION • SOFTLAYER TECHNOLOGIES 9
Content Delivery
Key Advantages
High Quality ContentMakes downloading and streaming faster and more consistent, making rich content more practical.
Secure Content Management
Secure, streamlined tools help manage content and monetization.
Broader Geographic Reach
Optimizes speed and reliability of content delivery to end-users regardless of global location.
Performance-Neutral Scalability
Spreads workload over multiple servers, so increases in content demand does not compromise delivery.
CONFIDENTIAL INFORMATION • SOFTLAYER TECHNOLOGIES 10
CloudLayer™ CDN – Origin Pull
Offering Dynamic CDN Service Distribution from SoftLayer hosted content/storage Content is “pulled” from a single source (website) the first time
a customer requests it from each of 21 Global PoPs Content expires after 24 hours without demand
Pricing Bandwidth:
Pay as you go - $0.20/GB 250GB - $45.00 500GB - $80.00 1000GB - $140.00 2000GB - $240.00
Over 2000GB – Call Sales All overages - .20/GB of bandwidth used
Who should use it?
Any business that wants an affordable solution to enhance user experience with web content
Many users downloading the same content (e.g. “breaking news”)
First user could have an average experience as content is “pulled” to local PoP
CONFIDENTIAL INFORMATION • SOFTLAYER TECHNOLOGIES 11
CloudLayer™ CDN – PoP Pull
Offering Static CDN services Content is uploaded into the 21 global PoPs by the user Content remains available at the edge for end user download
at all times Requires use of bandwidth and storage (mix-and-match plans)
Pricing Storage:
Pay as you go - $2.00/GB
25GB Bandwidth - $47.50 50GB Bandwidth - $90.00 100GB Bandwidth - $170.00 250GB Bandwidth - $400.00
Over 250GB – Call Sales All overages - $2.00/GB
Who should use it?
Many users downloading different content (e.g. Netflix) Content that doesn’t change very often – most websites Provides better performance for all users since content is
“local”
Bandwidth: Pay as you go -
$0.20/GB 250GB - $45.00 500GB - $80.00 1000GB - $140.00 2000GB - $240.00
Over 2000GB – Call Sales
All overages - $0.20/GB
CONFIDENTIAL INFORMATION • SOFTLAYER TECHNOLOGIES
CloudLayer™ Storage
CONFIDENTIAL INFORMATION • SOFTLAYER TECHNOLOGIES 13
StorageLayer™
Integrated Storage Solution Multiple enterprise-grade storage technologies (including FTP, NAS, iSCSI,
and an online data backup and recovery tool) unified for the ultimate levelof security, reliability, and flexibility.
High-availability solutions,and geographic data replication.
Fully automated and accessible through Customer Portal & API.
CONFIDENTIAL INFORMATION • SOFTLAYER TECHNOLOGIES 14
StorageLayer™
Key Advantages
Industry-Leading Protocols
Utilizes most widely used storage technologies, for fast, reliable, cost-effective, and scalable options.
Enterprise-Class Security
Transfers all data from customers’ private VLANs over the Private Network for the highest level of security.
Exceptional Connectivity
Leverages 10-gigabit uplinks from server rack to array, utilizing jumbo frames for near-zero latency.
Geographical Replication
Seamlessly transfers and stores data between geographically diverse data centers nationwide
CONFIDENTIAL INFORMATION • SOFTLAYER TECHNOLOGIES 15
CloudLayer™ StorageAccess and share content regardless of location or deviceSimple yet robust solution that can be used by consumers, SMBs and large enterprise
CONFIDENTIAL INFORMATION • SOFTLAYER TECHNOLOGIES 16
CloudLayer™ Storage
Offering Highly scalable, fault tolerant, and secure storage environment Built-in collaboration tools Access files from: server, desktop, mobile devices White label or branded offering for resellers
Pricing
Who should use it?
Large amounts of static content Customers looking for a way to upload and manage data from
multiple access points Low cost collaboration tool
Storage + Bandwidth: Pay as you go - $0.25/GB 20GB – 100GB BW $10 50GB – 250GB BW $20 100GB – 500GB BW $38 250GB – 1250GB BW $90 500GB – 2500GB BW $170 1000GB – 5000GB BW $320 2000GB – 10000GB BW $600
Over 2000GB – Call Sales $0.10/GB for bandwidth overages
Storage: Pay as you go -
$0.25/GB 50GB - $10 100GB - $19 250GB - $45 500GB - $85 1000GB - $160 2000GB - $300
Over 2000GB – Call Sales Includes 1GB of bandwidth
$0.10/GB overages
CONFIDENTIAL INFORMATION • SOFTLAYER TECHNOLOGIES
CloudLayer™ Computing
CONFIDENTIAL INFORMATION • SOFTLAYER TECHNOLOGIES 18
CloudLayer™ ComputingEvolving Infrastructure SoftLayer has virtualized key environments, including servers, security, network,
and storage to give our customers the ability to leverage massively scalable computing resources.
CONFIDENTIAL INFORMATION • SOFTLAYER TECHNOLOGIES 19
VirtualizationTomorrow’s Cloud Today Built to host highly-virtualized solutions for:
On-demand storage Cloud services for any sized business Utility computing Web-based app providers
Virtualized Storage
iSCSI SANiSCSI NAS
Virtualized Server Environments
Industry-leading hypervisors
Best-practices built OSs
Enterprise-grade hardware
Full Automation
Provisioning,management,
troubleshooting,integration,
and reporting.
CONFIDENTIAL INFORMATION • SOFTLAYER TECHNOLOGIES 20
CloudLayer™ ComputingArchitecture Powered by Citrix XenServer™ Hypervisor Computing Instances are fully integrated with SoftLayer’s exiting infrastructure
services Management and provisioning available via web interface or API
CONFIDENTIAL INFORMATION • SOFTLAYER TECHNOLOGIES 21
CloudLayer™ Computing Highlights
Key Differentiators:
World Class Platform – based on Citrix XenServer
Ease of Use – common interface via customer portal and API
Integration – private network design fosters integration into current systems
Highly Scalable – from one to many on-the-fly
Hybrid Solutions – dedicated + virtual + cloud solutions operating together
Infrastructure Design – built for massive scale and manipulation
Virtualization “Outside the Box” – network, security, storage, and management
Ancillary Services – work across all computing platforms
Image Management – capture, template, and store
CONFIDENTIAL INFORMATION • SOFTLAYER TECHNOLOGIES 22
CloudLayer™ Computing – OfferingSolution
Overview
Instant Deployment Image Management Wide OS Options Automated Recovery from hardware failure KVM over IP access to computing instances Control Panel & API Offered across all SoftLayer data centers Monthly Billing initially; hourly to follow
SoftLayerDifference
Technologies
Multi-tenant Cloud Private Cloud Hybrid Environment Add Any Ancillary Service Leverage API to create automated provisioning and
decommissioning of computing instances
Citrix XenServer SuperMicro Servers Dell EqualLogic SAN F5 Load Balancers Fortinet Firewalls Cisco Network
CONFIDENTIAL INFORMATION • SOFTLAYER TECHNOLOGIES 23
CloudLayer™ Computing – Offering
Offering Real-time delivery of computing instances in all data centers Guaranteed delivery of an entire core (2.0GHz Processor) Available with all O/S options
Windows, Red Hat, and SUSE will have a surcharge
Pricing Pricing starting at $99 per instance per month 1 Core – 1GB Ram – 100GB SAN Storage 2 Core – 2GB Ram – 100GB SAN Storage 4 Core – 4GB Ram – 100GB SAN Storage 8 Core – 8GB Ram – 100GB SAN Storage
2000GB of bandwidth included in monthly packages Hourly pricing of $0.15 per core + bandwidth ($0.10/GB) Ability to add all SoftLayer services, including load balancing,
firewalls, additional storage, and back-up $20/mth for Enterprise O/S (Windows, RedHat, SUSE)
Who should use it?
Organizations with unknown computing requirements “batch” oriented applications (e.g. image rendering) Web-crawling applications Applications with variable demand/users (e.g. Facebook)