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Social Media - Now What?

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Page 1: Social Media - Now What?
Page 2: Social Media - Now What?

This: • Social Media: What’s changed,

what hasn’t

• Why Social Media is important

• Express Guided Business Analysis (or what’s your real product and who buys it)

Page 3: Social Media - Now What?

What is social media (really)

1.It is another plank of your marketing plan

2.It is about broadcasting and about

engagement

3.Most importantly, it is permission-based

(The Pictures->Television->VCR->the

Internet->Tivo->AppleTV)

Page 4: Social Media - Now What?

“Give every man thine ear, but few thy voice”

- William Shakespeare

Page 5: Social Media - Now What?

1.Because it levels the playing field (it‟s

cheap)

2.Because it is targeted

3.It can take on a life of its own

4. It’s where people are!

Why is Social Media important?

Page 6: Social Media - Now What?

What Social Media has

changed and what it has

not ?

Page 7: Social Media - Now What?

• Social Media has changed the means of communication

• Social Media also allows two-way and one-on-one communication

• Social Media has not changed the need to know what your Product

• Nor the necessity to understand what your customer‟s needs are and how to meet those (It‟s not about you, it’s about them!)

Page 8: Social Media - Now What?

Let’s think of this another way…

WHAT IS YOUR REAL

PRODUCT?

Page 9: Social Media - Now What?

Examples

• Insurance - security/protection

• Travel - escape (from responsibility)

• Fashion - fantasy

Page 10: Social Media - Now What?

Insurance

Page 11: Social Media - Now What?

Travel

Page 12: Social Media - Now What?

What are their psycho-graphic

indicators?

– *and what’s a psychlo-babli-graphli-wha?

Page 13: Social Media - Now What?

in short...

• We are concerned with the

your clients‟ IAO variables

•Interests

•Activities

•Opinions

Page 14: Social Media - Now What?

How to succeed in Marketing?

• Have a plan!

• Who are you targeting?

• What do you want them to do?

• How to reach them

Page 15: Social Media - Now What?

The Big 4

Blog

Micro-blog

Social Network

Business Network

Page 16: Social Media - Now What?

Blogging

• What is a „blog‟?

• Who should use them?

• Why they are important?

• Examples

Page 17: Social Media - Now What?

Example Blogs

• Mashable.com

• Copyblogger.com

• Lifehacker.com

Page 18: Social Media - Now What?

Business Networks

• What is it?

• Why is it important, and to whom?

• What your profile should look like

• The importance of dynamic content

(WP plug in)

• Groups

Page 19: Social Media - Now What?

Facebook

• Yeah I know everyone‟s on it, but so what?

• How to suck at Facebook

• How not to suck at Facebook

• Personal Page versus Like Pages

Page 20: Social Media - Now What?

Top FB hints: 1. Add the phrase 'hit the like button if this is useful' when adding links to the wall. 2. When canvassing opinion, ask question that only require a short answer, (i.e."Do you like the new site?", rather then "What do you think of the new site?" 3. When possible tag people to posts. "@Bill, I know you'll like this...” 4. Ideally videos should upload directly to FB rather then a YouTube embed so the Like button will appear. 5. Links and pics are better than straight text links.

Page 21: Social Media - Now What?

More FB

• Events

• The importance of a strategy

• Privacy

• Mobile Clients (integrating their social

platforms)

Page 22: Social Media - Now What?
Page 23: Social Media - Now What?
Page 24: Social Media - Now What?
Page 25: Social Media - Now What?

Twitter

• What is Twitter

• Who cares

• Is Twitter for me?

• Followers: how to get them, how to keep

them, and why quantity is only as

important as quality

Page 26: Social Media - Now What?

Some tips for

• Watch your competition

• Link back to your blog

• Special offers keep people’s attention

• Twitter buttons

• Thanks followers

• Give credit

• Be honest and use your real voice

Page 27: Social Media - Now What?

One final thought on Twitter

• Quality is as important as quantity!

Page 28: Social Media - Now What?

Final Tips of Marketing

• Posts/tweets with “I” and “Me” do poorly

• You are broadcasting, so it’s good to think about your audience.

• Positive is better than negative

• Breaking news is very powerful

• Be careful with humor

• “politics, religion, and sex rarely improve with discussion”

Page 29: Social Media - Now What?

Alternatives

• Tumblr - for artistic types

• Quora - for consultants

• MySpace - For Musicians (gasp)

• Forums (or down the rabbit hole)

Page 30: Social Media - Now What?

and don’t forget video

Video is getting bigger, but making it work can be tricky

Page 31: Social Media - Now What?

A Couple of Success Stories...

• Will It Blend

• The Old Spice Guy

Page 32: Social Media - Now What?

Did it work?

• “Will It Blend” Videos Boost Sales 5x • Mashable.com

•Hey Old Spice haters, sales are up

107% • AdWeek

Page 33: Social Media - Now What?

How to choose your weapon

• Where are your clients looking?

• What kind of time do I have?

• What resources do I have?

• The Sales Funnel

Page 34: Social Media - Now What?

Call to action

Capture

Conversion - (sale)

Pique Interest Verify Legitimacy

Page 35: Social Media - Now What?

SEO (search engine optimization)

• Keywords

• Titles and Content matching

• URL‟s

• Content and long tail searches

• How to put all this stuff in a WP blog

Page 36: Social Media - Now What?

Putting it in there

Page 37: Social Media - Now What?

What makes for good blog

content?

• The „Would I read this or Watch Lost‟

Rule

• Brevity is Beautiful

• The role the Blog plays on the Social

Sales Process

• SEO

• Be honest, be edgy and don‟t be

afraid of being specific

Page 38: Social Media - Now What?

Other good ways to keep

people on the site:

• Related posts

• Featured Content

• Pictures*

• Top 10 lists*

• Comics* • *Good etiquette is to ask permission and give credit for all material that you use

from other peoples‟ sites.

Page 39: Social Media - Now What?

Which of your clients‟

problems does your “About”

page address?

I solve problems!

We fix that thing!

Best Thingie in the world!

Page 40: Social Media - Now What?

Social Network

Etiquette:

yet another

80/20 rule

Page 41: Social Media - Now What?

What now?

• Do nothing (hope it goes away)

• DIY

• Hire someone

Page 42: Social Media - Now What?

Come talk to us.

720.231.3521

www.ThriveSocialMedia.com