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Customer Support

Social Media Marketing Campaigns Part 2

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Page 1: Social Media Marketing Campaigns Part 2

Customer Support

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Case Study :: GEICO Customer Support

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Case Study :: DELL Customer Support

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Case Study :: Yamaha Customer Support

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Mobile Campaigns

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iPad Applications : GEICO Glovebox

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Dawn of the Social Consumer

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•Tweet…. ReTweet•Like•Share•Check-in•Group Buy•QR Code Scan•RFID•Augmented Reality(Nov 3, 2010, Fast Company)

The Dawn of the Social Consumer

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The Dawn of the Social Consumer

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Augmented Reality :: GEICO

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Case Study: GEICO Tailgate

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Case Study: GEICO Tailgate

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2010 Yelp :: Augmented Reality

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LBS & Augmented Reality

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www.viaplace.com

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Convention & Visitors Associations

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Convention & Visitors Associations

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Case Study :: Sonoma County, CA

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Johns Hopkins > Wayfinding

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viaPlace - Augmented Reality

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viaPlace - Augmented Reality

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Triggers

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QR Codes

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2011 AR Triggers :: QR Codes

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Game Dynamics

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Mobile Gaming :: Scuba Adventures

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Mobile Gaming :: Art & Science Worlds

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Mobile Gaming :: GEICO Arcade

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Human Computer Interaction

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Minority Report (2002)

Usenet Wikis ICQ Friendster LinkedIn MySpace Facebook Twitter

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Multi-Touch Screens (2006-2007)

TED2006

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Artificial Intelligence

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IBM Deep Blue (1997)

Usenet Wikis ICQ Friendster LinkedIn MySpace Facebook Twitter

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IBM Watson (2010)

Usenet Wikis ICQ Friendster LinkedIn MySpace Facebook Twitter

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iPhone 4s / Siri

Usenet Wikis ICQ Friendster LinkedIn MySpace Facebook Twitter

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Next Paradigm Shift

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Are We Cyborgs?

“We need a new legal concept of what it is to be a person”

Accelerando (2005), Charles Stross

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2012 Augmented Reality

And In the Future…

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The Development Process

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1) Start small, with a clear vision

2) Do your research

3) It's all in your name -- and your brand

4) See if a DIY solution will really meet your needs, and get ready for the next steps

5) Know how to hire a developer

5 Steps To Get Started

http://www.huffingtonpost.com/2011/10/14/building-apps-for-your-business_n_1011681.html

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Mobile Development Process

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Questions?

Todd MarksPresident & CEO

[email protected]@mindgrub