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Simplify IT, Drive Innovation
Olga BelovolovaApplications Sales Director, Central & Eastern Europe
Top 5 Business Priorities
Enable Growth New Customers Reduce Cost & Risk
Innovate Deliver Operational Results
1.
Increase growth, embrace mobile & cloud technologies top priorities
61% improve their companies’ mobile functions in <3yrs
INNOVATION
Innovation
IT budgets will only rise .5% worldwide
Reduce enterprise costs remains a priority
COST
Cost
The IT Dilemma
#COMPLEXITYIntegration
Tuning
Test
ing
Heterogeneous
A p p l i c a t i o n S i l o sPropr ie ta ry
MaintenanceN i c h e Fragmentation
Cus
tom
IT Environment
Brit
tleRigid
Legacy
First Generat ion
Point to Point
Hard CodedStatus Quo
Slow
I n f l e x i b l e
E x p e n s i v e
What We Hear
63% 21% 16%
Run theBusiness
Grow theBusiness
Transform theBusiness
Source: “IT Metrics: IT Spending and Staffing Report, 2012”, Gartner Research, 2012
4 X as much to maintain Status Quo than to Innovate
POWER
SIMPLIFY I.T.
Innovation
Time between Innovations decrease
Internet 3 Years
Radio30 Years
TV17 Years
iPhone 5sold 15 M in a
few weeks
Time to
Reach15 MUsers
65 9
1920 2012
Rate of Innovation is increasing
90 years later
71% of companiessay that innovationis the #1 factor in competiveness
Complexity is the # 1 reason for
failure
Test New IdeasRethink Processes
Disseminate Innovations
Leading companies use IT to empower their people to drive
innovation and change
TRANSFORMATIONAL TECHNOLOGIESCloud, Mobile, Big Data,Customer Relationship and Social
Customer Experience Priority Treatment from CEOs
SMCFIN
FINCX
SCM80%70%60%50%40%30%20%10%0%
66%
HCM
CX
CXFIN
43%
28%
25%
19%
Customer relationships
Brands
Partnershipnetworks
Data access, data-driven insights
Price/revenue innovation
How do they perceive us?
How do we interact?
Is the experience consistent?
What do we know and not know about them?
Are these relationships profitable?
PwC 15th Annual Global CEO Survey 2012, PwC, 2012
FACE TO FACE SALES REP IN-STORE
MOBILE SOCIALTABLETS KIOSKS
FIELD SERVICE
WEB
INDIRECT SALESCONTACT CENTER
A Complex Customer JourneyCustomers demand a better experience
Power of Social, Mobile, and Cloud
INVESTMENTS IN TECHNOLOGY
TRANSFORMED THE
BOOK STORE
“… mobile-social-cloud empower businesses by allowing employees to access corporate data anywhere and improve communication with better social collaborative tools. On the other, IT is overwhelmed by security, compliance and rapid change. It’s no surprise virtualization strategies and mobilizing the business topped the list of IT leader concerns for 2012.
FORBES: Three trends that change business: Mobile, Social and Cloud January 2012
Complete Social Experiences on a Social Platform • Empower Employees,
• Engage Customers,
• Collaborate with Partners
The Social Enterprise
SOCIAL DATA SERVICES
SOCIAL NETWORK
Social Intelligence
SOCIAL MARKETING & ENGAGEMENT
ORACLE’S MOBILE PLATFORM
• CONNECT your Enterprise and Mobile Applications
• SECURITY at every layer – Database, Business Logic and User Interface
• COMMON PLATFORM Lets You Build Applications Once That Run On Any Device
The Mobile Enterprise
Customers Have Multiple Options With Cloud
Oracle delivered as private & public cloud services
PUBLIC CLOUDPRIVATE CLOUD
Oracle delivered as managed cloud services in a private cloud
Oracle delivered as subscription-based services
HYBRID CLOUD
COMPLETE CHOICE
Summary
• New Technologies are Unstoppable – CIOs should Embrace them
• Game-changing Technologies are a Simple Solution
• IT and business need to talk to ensure smooth transition to next-generation IT