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BYOD: A Blessing or a Curse? Eddie Felmer Technical Director – UK, EIRE & Nordics [email protected] 07921-264076 May 2012 – Rev 2

Simon Hollister, Ruckus Wireless: WiFi, BYOD to death!

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Simon Hollister, Ruckus Wireless:WiFi, BYOD to death!

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BYOD:A Blessing or a Curse?

Eddie Felmer

Technical Director – UK, EIRE & Nordics

[email protected]

07921-264076

May 2012 – Rev 2

2

Agenda▪Why BYOD and Preparing for BYOD

▪BYOD Deployment

▪BYOD NAC Solutions

▪Dealing with Density

▪A Few Words about Ruckus Wireless

Why BYOD and Preparing for BYOD

4

Why BYOD?

▪Our IT refresh is once every 5 years, but our students Tech refresh is EVERY Birthday, Christmas,…

▪Teachers and Students want to bring in their own mobile devices

▪Teachers want to move around the school whilst remaining connected to access school resources and systems

▪Student want access to voice, video, internet everywhere

▪Applications are moving to the Internet driving the need for up to date client devices

5

Are You Ready For BYOD?

Mixed device Environment?

Which Wi-FiSolution?

Authentication & SecurityAt what Cost

Today/Tomorrow?

How to Deploy & Manage?

What if I don’t want to?

6

Challenges Of BYO “Devices”▪Another distraction for the overloaded IT team

▪Different types of device hardware▪ Maybe a small form factor is not suitable for the application or

content (small screen, fiddly controls,…)

▪Different types of device OS and browsers▪ May lead to incompatibility with applications or content

▪Can’t connect to the Wi-Fi network…▪ Who deals with it - the teacher, the IT department?

▪Please Ms., I have forgotten my device; its broken; the battery is flat… ▪The modern-age excuse for skiving lessons???▪ If the device is critical to delivering the lesson then can BYOD be

effectively used with any device type?

▪Oh, and of course the little matter of Security…

7

Scoping The BYOD Deployment

▪Teachers BYOD only?

▪Teachers and Students BYOD?

▪School managed BYOD?

▪ Standardise the BYOD device type, offer a financing package and manage it as a school asset when its on the school network

▪Basic or sophisticated BYOD provisioning and NAC?

▪ Use the network provisioning and security features or overlay with a “best of breed” solution such as Bradford or Cloudpath

BYOD Deployment

9

BYOD Must Haves…

10

Defining The SSID Structure

▪School SSID▪ School owned / managed devices with access to all resources:

printers, applications, files shares

▪Guest Visitor SSID▪ Non-school owned devices with access only to the internet

▪BYOD SSID▪ Non-school owned / managed devices needing Internet access

and specified school resources

▪Sub-SSID▪ Teacher and student SSID may be further sub-divided to provide

more granular control of access and resources

11

The BYOD SSID

▪Educate Teachers and Students on being responsible mobile devices users

▪ Keep anti-virus/malware applications current

▪ Avoid the “scam du’jour”

▪ Provide information on safe use of the Internet and e-mail

▪BYOD Activation▪ Restrict the BYOD activation SSID to a designated

area that is supervised i.e. the library

Form a process for dealing with BYOD

12

Wireless Features To Support BYOD▪Multiple SSID deployable per AP

Reception AP“Guest” VLAN 10 Classroom AP

“Student” VLAN 20

“Teacher” VLAN 30

Library AP“BYOD-Prov”

VLAN 40

“Teacher” VLAN 30

“Teacher” VLAN 30 “Student”

VLAN 20

▪Zero-IT / Dynamic-Pre Shared Key

▪ “Over the Air” provisioning of WLAN security parameters and a unique 8 to 63 byte D-PSK on the device

▪ User can be forced to authenticate for ZERO-IT

▪ IT admin can bulk generate D-PSK

▪ Deletion of D-PSK will prevent WLAN access by that device

▪ Supports popular OS such as Windows, Apple OS-X/iOS and Android

13

Wireless Features To Support BYOD▪Guest Access and Captive Web Portal

▪ Guest Access WLAN generally requires a Guest Pass Key generated by Admin/Reception

▪ Guest can have unauthenticated access and simply accept T&C

▪ Captive Portal supports authentication to AD, Radius and LDAP

14

Wireless Features To Support BYOD▪Role Based Controls using Authentication Server

Groups

▪ Specify which user groups can access which WLAN

▪ Limit who can generate Guest SSID Pass Keys

▪ Control Admin access to the WLAN controller

▪Client Isolation

▪ Blocks client-client communication on the WLAN to prevent MiM / Snooping attacks

▪Access Control Lists

▪ L3/L4 destination rules

15

Wireless Features To Support BYOD▪Device OS/Host name identification

▪BYOD Device Policies by OS/device type

▪ Permit / Deny access

▪ Assign to VLAN

▪ Apply Rate Limit ✖

VLAN 20 VLAN 10

16

Wireless Features To Support BYOD

▪WiPS - Rogue device detection and containment

▪ Detect and classify different Rogue device types: AP, SSID / MAC spoofing, AD-Hoc,

▪ De-authenticate clients from Rogue device

▪ Rogue DHCP server detection

▪Time based WLAN availability

▪ Simple to use 7 day WLAN scheduler

▪Dynamic-VLAN

▪ Dynamically assign user VLAN based on users Radius attribute

▪ Can also be used in a NAC environment such as Bradford for placement into an isolated remediation VLAN

▪Web Proxy Auto Discovery (WPAD) support

BYOD NAC Solutions

18

Got Budget? Then Add NAC

▪School SSID▪ School owned devices with access to all resources: printers,

applications, files shares

▪Guest Visitor SSID▪ Non-school owned devices with access only to the internet

▪BYOD SSID▪ Non-school owned devices needing Internet access and specified

school resources

▪Sub-SSID▪ Teacher and student SSID may be further sub-divided to provide

more granular control of access and resources

▪BYOD SSID with NAC▪ Non-school owned devices needing Internet access and specified

school resources under full NAC policy

19

Adding NAC To Your BYOD SSID

Prevent Control Detect

Preconnect Postconnect

End Point Integrity

AuthenticationApplication Intelligence

Encrypted Access Control

Signature-based IPS

Traffic Anomaly

User Activity Visibility

Stateful ID-based Firewall

20

What’s Needed In NAC

Identify Identify every user and device on the network

Validate Validate security posture of devices

Notify Notify through automated alerts/messages

Remediate Remediate non-compliant devices

Enforce Dynamically enforce security policies

Audit Log and report for regulatory compliance

CO

NT

RO

L

Solve Real-World Security Challenges

Dealing With Density

22

OK…You’ve Implemented BYODBut.. multiple devices per user – so how does your Wireless scale??

23

Dealing With Density

Dual-band802.11n

• Steers clients to 5GHz by withholding probe and auth responses on 2.4GHz

• Doesn’t steer clients below RSSI threshold set per WLAN

• Client table in each AP tracks• Client probe requests per band• Avg. RSSI per band over last minute• Dual band support

• Table checked before responding to client

After Band Steering5GHz – 14 (82%)2.4GHz – 3 (18%)

Band Steering for High Capacity

Environments

Before Band Steering5GHz – 3 (18%)2.4GHz – 14 (82%)

24

Wi-Fi Stress Test

KEY EVALUATION CRITERIA

▪Latency when logging in

▪Coverage area

▪Concurrent user support

▪Ease of deployment and configuration

▪Performance as device rotates

A single ZoneFlex 7962 handled 78 concurrent MAC/PC clients streamingFlash-based video

25

What is the Big Difference?

THEM US

Fixed 1:1 relationship between Wi-Fi radios and antennas

Dynamic 1:manyrelationship betweenWi-Fi radios andantennas

26

Adaptive Polarization Diversity▪ Better reception (PD-MRC) for weak and hard to

“hear” devices

▪ Better transmission to devices constantly changing their orientation

Device orientation accounts for up to 5x performance differential among products

VERTICALPOLARIZATION

HORIZONTALPOLARIZATION

5x

27AP models:Ruckus 7363, Cisco 3500, Aruba 125, HP 460, Meraki 24, Apple Extreme.

Ruckus

Meraki

HP

Cisco

Aruba

Apple

Downlink Mbps0 20 40 60 80

1 client, 100’2.4 GHzNo interference

Non Line of Sight Beating Interference

Ruckus

Meraki

HP

Cisco

Aruba

Apple

Uplink Mbps0 20 40 60 80

1 client, 70’5 GHzLine of sight

Ruckus

HP

Aruba

Cisco

Meraki

Apple

Aggregate Bi-Directional Mbps0

60 Clients, Bi-Directional

20 40 60 80 100

Failed to Finish

Failed to Finish

5 GHz75% downlink25% uplink

Ruckus

HP

Aruba

Cisco

Meraki

Apple

Aggregate Uplink Mbps0

60 Clients, Uplink

20 40 60 80 100

5 GHz

Not All Wi-Fi Is Created Equal

28

Best 3x3:3 Performance In Its Class

MCS0

2.4/5GHz Simultaneous, Single Client TCP Throughput (Mbps)

30’ 60’ 120’

AP 135 ZF 7982MR-24 Aironet 3602i AP-330

143

310

379

98

159

227190

266

133

259283

48

91103

Up to 4Xfaster than competitors

across all distances

Tester: RuckusLocation: Metropolitan universityLaptop: Apple MacBook Pro (3-stream)OS: 10.7.2Test Tool: IxChariot (TCP)Test runs: 60 secondsBands: 2.4 / 5GHz

AP

5GHz

2.4GHz

TEST LOCATIONS

30’ 60’ 120’30’ 60’30’ 60’ 120’30’ 60’ 120’

A Few Words About Ruckus

30

Ruckus is 100% Wireless

Founded 2004, Sunnyvale, CA

Innovation Enterprise and Carrier Wi-Fi

Customers 8,000+

Employees 450+ in 20 countries

R&D Centers Sunnyvale, China, Taiwan, India, Israel

Capitalization $51 million

Investors Sequoia, Sutter Hill, Motorola, T-Ventures, Focus Ventures, Telus

Patents 47 granted (80 pending)

Units shipped 3 million and counting

Markets Carrier/enterprise infrastructure

57%

18%

10%

15%

R&DSupportSales and MarketingAdministration

EMPLOYEE BREAKDOWN

31

Sample UK Education Customers Chesterfield College

Woking College

King George V & Birkenhead Colleges

Royal College of Music

Royal College of Arts

Sherborne Boys School

Harrow and Eton Independent Schools

Highworth Girls Grammar School

Bradford University Halls of Residence

And 3,000+ more…

32

ZONEDIRECTORFamily of Scalable Controllers

1100 Series▪ APs: 6-50 APs▪ Clients: 1250▪ Size:

Desktop/rack▪ WLANs 128▪ App: SMB▪ Price: $1.2K and

up

5000 Series▪ APs: 100-1,000

APs▪ Clients: 20,000▪ Size: 2U rack

mount▪ WLANs 2048▪ App: Large

enterprise, service provider

▪ Price: $35K and up

3000 Series▪ APs: 25-500 APs▪ Clients: 10,000▪ Size: 1U rack

mount▪ WLANs 1024▪ App: Medium

enterprise▪ Price: $6K and up

Medium

Small Large

33

OUTDOOR

ZoneFlex 7762Dual-band 802.11n

3x3:2

ZoneFlex 7761-CMDual-band 802.11n

3x3:2

ZoneFlex 7762-SDual-band 802.11n

3x3:2

ZoneFlex 7762-ACDual-band 802.11n

3x3:2

Broadest Wi-Fi AP Portfolio

ZoneFlex 7982Dual-band 802.11n

3x3:3

ZoneFlex 73xxDual-band 802.11

2x2:2

MIDRANGEHIGH END

ZoneFlex 7962Dual-band 802.11n

3x3:2

SmartCell 8800Dual-band 802.11n

3x3:3

ZoneFlex 7731P-T-M-P 5GHz

802.11n

LOW END

ZoneFlex 2942 802.11g

ZoneFlex 70252.4GHz 802.11n

1x1:1

INDOOR

ZoneFlex 73212.4GHz or 5Ghz

802.11n 2x2:2