Service Revenue Generation Benchmark Trends

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    17-Jan-2017

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<p>Technology Services Industry Association</p> <p>TSIA Benchmark Key TrendsService Revenue Generation</p> <p>www.tsia.com</p> <p>TSIA Membership Offers the Unique Opportunity </p> <p>to benchmark against industry peers so you can identify your strengths and pinpoint where you need improvements.</p> <p>www.tsia.comHeres a look at 4 key research trends from TSIAs Service Revenue Generation Benchmark Study that can help you make incremental improvements to your business.3</p> <p>www.tsia.com</p> <p>Key Research Trend #1of total company revenue is represented as support contract revenue.</p> <p>Source: TSIA 2016 SRG Benchmark Survey 43%For Enterprise Application Software Companies </p> <p>www.tsia.coms4</p> <p>Key Research Trend #2of total company revenue is represented as support contract revenue.</p> <p>Source: TSIA 2016 SRG Benchmark Survey 18%For Hardware &amp; Equipment Companies </p> <p>www.tsia.coms5</p> <p>Key Research Trend #3of companies deploy Support Sales Specialists to assist sales teams with selling new support contracts at the point of technology sale.</p> <p>Source: TSIA 2016 SRG Benchmark Survey 58%</p> <p>www.tsia.coms6</p> <p>Key Research Trend #4of companies deploy dedicated renewal teams to optimize renewal rates on a lower cost structure.</p> <p>Source: TSIA 2016 SRG Benchmark Survey 80.2%</p> <p>www.tsia.coms7</p> <p>Benchmark your service revenue generation</p> <p>with TSIA, and let us show you the proven path to success.8 www.tsia.com Copyright 2016 Technology Services Industry AssociationSource: 2016 TSIA Service Revenue Generation Benchmark Study</p> <p>www.tsia.comNot a TSIA member yet? No problem!</p> <p>Download the Service Revenue Generation Benchmark Preview</p> <p>www.tsia.com</p> <p>9</p>