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Presentación de Paul Dolan ,Xaxis by GroupM en el Innovation Day Advanced Targeting
Citation preview
Advanced Targeting The Evolution of Audience Buying May 2013
“Audience Buying is the practice of acquiring ad impressions based on characteristics known about a
particular user, rather than buying ad inventory at a
site/content level.”
Agenda
• Who We Are
• How Did This Start?
• Audience Targeting Today
• Where Do We Go from Here?
Who We Are
We are Xaxis
We leverage data and technology to help advertisers reach and engage with audiences at scale wherever they are in the digital ecosystem
We see Digital Brilliance
Unrivaled Scale
GLOBAL 195 employees in 20 markets
EXPERIENCED
320 billion impressions
annually across 1,000+ clients
INTEGRATED A complete data
management solution for marketers
UNIVERSAL The most access
to data and media sources
Headquarters Regional Offices
Norway
Sweden
Netherlands
United Kingdom
Denmark
Austria
Belgium
Germany
Italy
France
Spain
Turkey
Poland
Miami (Q2’13) Mexico (Q2’13)
Canada New York
China Hong Kong
India Vietnam Thailand Malaysia
Singapore Australia
North America
Latin America
EMEA
APAC
London
Singapore
New York
Miami
How Did This Start?
It Begins with A Cookie…
Group M Academyl | March 2012 8
What is a cookie? Text file store on your computer
How does it get there? Transferred from the server to your Browser via the HTTP protocol (code on the site or in ad)
Why are they used? -Personalized onsite experience -Login information -Monitoring user behavior (onsite or with ad) -Monitoring user views or interactions with ad
Who places them? -Websites -Publishers -Analytics companies -Ad servers -Ad networks / DSPs / SSPs -Xaxis
Cookies Stored in Databases
Group M Academyl | March 2012 9
Database
SEES AD PERFORMS
SEARCH VISITS
WEBSITE
Day 0 Day 2 Day 2
User is cookied
Mookie User ID Event 1 Event 2 Event 3 Event 4
12452… Saw Ad Campaign on Day 0 Clicked on Search on Day 2 Visited site on Day 2 Added item to shopping cart
…
…
The Evolution of the Marketplace
• Lack of marketplace transparency
• Multiple intermediaries involved in display transactions
• Relationship-based sales approach cannot scale to vast complexity of decisions for online buying
Hundreds of companies in the middle
Advertisers
• Supply far outstripping demand forces sale into secondary market
• Publishers have lost control of their data and inventory distribution
• Advertisers looking for audiences across multiple sites
Publishers
10
The Digital Landscape: Complex & Expensive
A D V E R T I S E R S
P U B L I S H E R S
Technology and Data More Available
Data Availability Auction-based Buying Models
Dynamic Media Buying Optimization
Technologies
• Proliferation of available data sources
• Publishers becoming data providers
• Decreasing cost of access to data
• Publishers bypassing ad networks and providing inventory to ad exchanges
• Ad exchanges moving from blind / low quality inventory to transparent / higher quality
• Access to inventory at scale
• Demand-side platforms dynamically bidding for ad impressions available in exchanges
• Intelligent bid management for the most valuable users / content
• Global campaign reach, frequency and pacing controls
Improving Transparency
Ad Verification, Opt-out technologies 12
A Cluttered Ecosystem Faces Consumers
Audience Buying Offers A Way Through the Clutter
Contextual Targeting
Content as a Proxy for Audience
Audience Buying
Audience regardless of context
Target Outside Target
$$$ $$$
$$ $$ $$
$ $$ $
Contextual Buying
Audience Buying
• Female
• Recent Mother
• High Earner
• Searching for New Car Related Terms
• Recent Browsing on Car Sites
• Female
• Recent Mother
• High Earner
• Searching for New Car Related Terms
• Recent Browsing on Car Sites
What Can We Do Today?
Audience Buying allows you to turn this
Into a targeted audience
And deliver your messages to the right people
Less Waste & Better ROI
And Aligns Audience Buying With Consumer Lifecycle
The closer to checkout, the easier it is to drive conversion
Suppose you are selling beauty products, which of the following makes the best target:
Known buyer of brands products
Searched for the brands products
Surfs beauty sites
Fits the demo
Moisturizer, Face Cream, Body Wash
18 -45, Female, Educated
Single Platform for All Audience Targeting
Retargeting
Customer Response Model
Research Segmentation
Intender
Converter Response Model
Search Retargeting
Interest
Customer
Audience Data
33
Universal Data Drives Powerful Insight
Attribution
ROI
Ad Impact
Consumer Insight
User Level Analytics
Insight
34
Audience Targeting Engine
Income
Age Gender Fitness
Sports
Occupation Dieters Real Estate
Education
Voter
Travel
Insurance Health
Frequency = 3
Media = 8
Creative = 5
Frequency = 8
Media = 5
Creative = 10
Media = 5
Creative = 2
Available Segments
Data Universe
Frequency = 10
Effective Segments
Cost Efficient
ROI
Impact
Attribution
Post Campaign Optimization
Xaxis Overview | April 2013 35
Stories of Success
Xaxis Insight Drives Purchase Major Retail Client
CHALLENGE
• Increase online conversions by delivering custom messages to existing site visitors
APPROACH
• Capture site side browsing behaviors to implement product-level retargeting campaigns
• Leverage advanced Xaxis analytics capabilities to provide insight into trends in audience segmentation
RESULTS
• Delivered incremental sales lift at a 14:1 return on ad spend (ROAS)
LEARNINGS
• Proved that conversion rate increased among audiences that were exposed to multiple message types and that those who engaged with the client’s brand spent more
Incremental Revenue
Spend
eCommerce Lifts Purchases
Xaxis Premium Lifts Purchase Intent Consumer Packaged Goods
CHALLENGE
• Build awareness and purchase intent of brand
APPROACH
• Take advantage of above-the-fold inventory in a premium environment
• Use a combination of brand lookalike and competitive segments
RESULTS
• 42.1% lift in purchase intent
• 78% better lift in purchase intent than other partners on the plan
LEARNINGS
• Leveraging above-the-fold inventory provided strong brand lift and awareness
• Increases audience proclivity towards brand
• Succeeds under of a variety of data sets from lookalike to competitive for a broad audience
0%
5%
10%
15%
20%
Control Exposed
XP Purchase Intent
0%
10%
20%
30%
40%
50%
Other Partners Xaxis Premium
XP Lift vs. Other
Partners
78% More Lift
XP Lift Vs. Other Partners
42% Lift
Video Targeting to Lift ROI Consumer Packaged Goods
CHALLENGE
• Maximize sales and evaluate audience buying across digital video
APPROACH
• Identify customers likely to generate efficient returns and target with campaign messaging across an expansive pool of digital video inventory
RESULTS
• 178% lift in ROI
• 23% increase in units velocity
• 20% increase in sales velocity
• 12% lift in new buyers
LEARNINGS
• Proved the value of audience targeting via online video
Exposed Control
12% Lift
Xaxis Impact Measures Impact Staffing Agency
LEARNINGS
• Campaign is effective in driving leading staffing agency brand consideration and intent
CHALLENGE
• Drive awareness, consideration and intent across the portfolio of a leading staffing agency in Europe to increase brand engagement in the US
RESULTS
• 13% LIFT within the consideration funnel
• 22% LIFT from people who influence hiring decisions processes
• 24% LIFT from people who are authorized to hire
• 65% LIFT from people who prefer using this a leading staffing agency for their hiring process and decisions
APPROACH
• Reach Top Level Managers and HR Professional Decision Makers
• Utilize Xaxis Premium to reach the desired audience in order to help drive awareness and consideration
• Employ Xaxis Impact to measure brand and perceptual metrics
• Audience split into test/control based on campaign exposure
• Surveys Executed across both groups
• Scientific measure of lift on key brand metrics
Where Do We Go From Here?
Advanced Targeting via Audience Tiers
Demonstrated Affinity
Inferred Affinity
Revenue Capture
Demand Generation
! ≈
$
INTEREST MODELED
DATA INTENDER
SEARCH RETARGETING
RETARGETING CUSTOMER AUDIENCE
DISCOVERY
42
Affinity Tier Definitions
43
INTEREST MODELED
DATA INTENDER
SEARCH RETARGETING
RETARGETING CUSTOMER AUDIENCE
DISCOVERY
Engaging existing customers directly
online
Re-messaging users based on behaviors
carried out on advertiser website
Retargeting consumers online based on previous search
behaviors
Messaging qualified users based on online
behaviors that indicate purchase intent
Customizing audience model using data inputs such as on-site
conversion activity, purchase habits, and CRM
Passive intent / demo / offline purchase
Discovering new customers to drive lower
funnel engagement
INTEREST MODELED
DATA INTENDER
SEARCH RETARGETING
RETARGETING CUSTOMER AUDIENCE
DISCOVERY
Execution Tied to Consumer
Xaxis ROI
Volume Sales ROI
Xaxis Impact
Awareness Consideration Intent
Measurement
Commodity Reserve Media
Always On Campaign Flighting Budget
Direct Response Brand Building Message
44
Guide the User Down a Channelized Path
Xaxis TV
Xaxis Radio
Xaxis Premium
Direct Response
45
4 Impressions
3 Impressions
Frequency Cap
4 Impressions
Drive Event
Creative Messaging
Capture Conversion
Deepen Engagement
Introduce the Brand or Product
Reinforce Messaging
A New Age for Radio In more places, now addressable and targetable
46
Plan Video Like Broadcast, Display Or Both
BRAND
RETARGETING “Exposed to your TV ad 4 or more times”
SHOW CLUSTER “Heavy Viewers of American Idol, X-Factor, The Voice …”
SHOW GENRES
Sports, Sitcoms, Documentaries, Soap, Cartoon, Travel/Holiday, Kids/Children, Drama, Makeover, News, Cooking, Reality, Comedy, Music, Home Improvement, Awards, etc.
COMPETITIVE
TARGETING “Exposed to ‘Brand B’ TV ad 3+ times”
DAYPART Morning, Daytime Network, Daytime Cable, Prime Access, Primetime, Cable Primetime, Late Night, etc.
VIEWING HABITS “Light TV viewer making $100K+ a year”
47
Standard Segments
Custom Segments
Bring Your TV Audience Online
Frequency
Incremental
Reach
Bring the power of TV planning to digital video buys through Audience Targeting
• Leverage Nielsen TV data and Nielsen household data to unite these two data universes and make them targetable online.
• Allows for standard planning process against the rest of the 1st and 3rd party data universe, as well.
48
AIRPORTS · BARS · CAFÉS · GAS STATIONS · HEALTH CARE · HEALTH CLUBS · MALLS ·
OFFICES · RESTAURANTS · RETAIL STORES · TAXIS · TRANSIT
49
3rd Party Data Providers who source their information Offline
Execute Digital Out-Of-Home & Online Campaigns using the Same Audiences
High-Indexing Geos (Lat-Long/ZIP+4)
EXAMPLE: Prospects A25+
HHI $75k+ New Home Purchaser
Cookies
Online GRP Measurement Bridging the Gap between Traditional and Digital Measurement
• Identifies the audience via registered user demographics from Facebook
• Has the ability to evaluates unique reach and frequency across TV and online campaigns
• Gross Ratings Points (GRPs) outputs for ad campaigns are comparable to Nielsen TV Ratings
• First internet measurement system accredited by the MRC
• Independent third-party measurement from the leader in digital audience measurement
• Census and panel-based measures
• Claims output measurements are comparable with other media platforms for reach/frequency measurements
50
From Media Planning to Audience Planning Build, Measure and Optimize by Audience Portrait
Xaxis Premium 51
Portrait: Kids and Car Seats • Female Purchase Decision Makers • Shopping CPG – Heavy Spenders • Female 25-54
Portrait: Soccer Moms • Women – Work- Stay at Home • Women – Home – Crafts & Activities • Parenting-Children
Portrait: Working Moms • Family Position Head of Household • Women – Work – Career • Events – Parents & Kids
12.7 mm
7 mm
10.3 mm
Au
die
nce
De-D
up
licati
on
21.5 MM
Reach Audiences All Places Digital
High-Reach Display
Video & TV
Audio & Mobile
Premium Publishers
Social Platforms