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Digital marketing head- first PART 1: Marketing your organisation Lindsay Herbert, Head of Digital Marketing @precedentcomms #PrecSem @lindzeiy

Precedent Digital Marketing Seminar Birmingham 29 March 2012

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Page 1: Precedent Digital Marketing Seminar Birmingham 29 March 2012

Digital marketing head-first

PART 1: Marketing your organisation

Lindsay Herbert, Head of Digital Marketing

@precedentcomms #PrecSem @lindzeiy

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digital marketing done right

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digital marketing must match your individual problems and culture because without a custom fit, you’re missing the point.

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digital marketing must match your individual problems and culture because without a custom fit, you are missing the point.

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“Why doesn’t our site workon my new iPad? We shouldreally make an app.”

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“Why doesn’t our site workon my new iPad? We shouldreally make an app.”

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“Big brands get to do all theadventurous stuff online. Others can barely tweet.”

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“Big brands get to do all theadventurous stuff offline. The web follows after.”

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Tactic 1: SEOLong-term influenceand growth. Great effortwith great effect.

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Tactic 1: SEOLong-term influenceand growth. Great effortwith great effect.

Invasion

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Tactic 2: Social MediaWin hearts and minds. Small effort for short lived effects.

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Tactic 2: Social MediaWin hearts and minds. Small effort for short lived effects.

outpost

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Tactic 3: PPC advertisingNeeded for aggressive SEOinvasions. Targeted for focused, short-term wins.

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Tactic 3: PPC advertisingNeeded for aggressive SEOinvasions. Targeted for focused, short-term wins.

MISSILES

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Tactic 4: Email marketingSqueeze existing users. So targeted you can seethe whites of their eyes.

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Tactic 4: Email marketingSqueeze existing users. So targeted you can seethe whites of their eyes.

SNIPERS

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digital marketing must match your individual problems and culture because without a custom fit, you’re missing the point.

Page 23: Precedent Digital Marketing Seminar Birmingham 29 March 2012

digital marketing must match your individual problems and culture because without a custom fit, you are missing the point.

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Military strategy“Forewarned, forearmed;to be prepared is half the victory.”

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Tactic 1: SEOLong-term influenceand growth. Great effortwith great effect.

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Tactic 1: SEOSEO missions“People know us for x but not y.”

“Certain people don’t know us.”

“People go to competitors.”

“No one knows us. We’re so alone.”

Page 27: Precedent Digital Marketing Seminar Birmingham 29 March 2012

Tactic 1: SEOSEO missions“People know us for x but not y.”

“Certain people don’t know us.”

“People go to competitors.”

“No one knows us. We’re so alone.”

Test drill

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Tactic 2: Social MediaWin hearts and minds. Small effort for short lived effects.

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Tactic 1: SEOSocial media missions“People don’t know us enough.”

“People don’t use us enough.”

“Our audiences need to meet.”

“Our audience don’t work for us.”

Page 30: Precedent Digital Marketing Seminar Birmingham 29 March 2012

Tactic 1: SEOSocial media missions“People don’t know us enough.”

“People don’t use us enough.”

“Our audiences need to meet.”

“Our audience don’t work for us.”

Test drill

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Tactic 3: PPC advertisingNeeded for aggressive SEOinvasions. Targeted for focused, short-term wins.

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Tactic 1: SEOPPC missions“We need to sell more X.”

“We need people to know Y.”

“We need aggressive SEO.”

“We don’t have time to wait.”

Page 33: Precedent Digital Marketing Seminar Birmingham 29 March 2012

Tactic 1: SEOPPC missions“We need to sell more X.”

“We need people to know Y.”

“We need aggressive SEO.”

“We don’t have time to wait.”

Test drill

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Tactic 4: Email marketingSqueeze existing users. So targeted you can seethe whites of their eyes.

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Tactic 1: SEOEmail missions“There are so many things our customers could be doing!”

“There are so many thingsour customers should know!”

Page 36: Precedent Digital Marketing Seminar Birmingham 29 March 2012

Tactic 1: SEOEmail missions“There are so many things our customers could be doing!”

“There are so many thingsour customers should know!”

Test drill

Page 37: Precedent Digital Marketing Seminar Birmingham 29 March 2012

digital marketing must match your individual problems and culture because without a custom fit, you’re missing the point.

Page 38: Precedent Digital Marketing Seminar Birmingham 29 March 2012

digital marketing must match your individual problems and culture because without a custom fit, you are missing the point.

Page 39: Precedent Digital Marketing Seminar Birmingham 29 March 2012

digital marketing must match your individual problems and culture because without a custom fit, you are missing the point.

Page 40: Precedent Digital Marketing Seminar Birmingham 29 March 2012

digital marketing must match your individual problems and culture because without a custom fit, you are missing the point.

Invasion

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digital marketing must match your individual problems and culture because without a custom fit, you are missing the point.

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digital marketing must match your individual problems and culture because without a custom fit, you are missing the point.

OUTPOST

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digital marketing must match your individual problems and culture because without a custom fit, you are missing the point.

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digital marketing must match your individual problems and culture because without a custom fit, you are missing the point.

Missile

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digital marketing must match your individual problems and culture because without a custom fit, you are missing the point.

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digital marketing must match your individual problems and culture because without a custom fit, you are missing the point.

Sniper

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digital marketing must match your individual problems and culture because without a custom fit, you are missing the point.

Sniper?

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digital marketing must match your individual problems and culture because without a custom fit, you’re missing the point.

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digital marketing can match your individual problems and culture because it’s designed to be custom fit.

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end of part 1

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Digital marketing head-first

PART 2: Creating integrated campaigns

Lindsay Herbert, Head of Digital Marketing

@precedentcomms #PrecSem @lindzeiy

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campaigns done right

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campaigns are the way to market digitally because without targeting you’re just paying to spam.

Page 54: Precedent Digital Marketing Seminar Birmingham 29 March 2012

campaigns are the way to market digitally because without targeting you’re just paying to spam.

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“Strategy without tactics isthe slowest route to victory.Tactics without strategy isthe noise before defeat.”

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“Strategy without tactics isthe slowest route to victory.Tactics without strategy isthe noise before defeat.”

The MissionThe ClimateThe GroundThe LeadershipThe Method

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The Mission:What is your objective andwho is your target?

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The Climate:What’s the competitivelandscape? What’s the behaviour of target users?

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The Ground:Is the territory familiar?Is it familiar to the competition?

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The Leadership:How will it be managed?Where will responsibilities be allocated?

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The Method:Which tactics will be used?How will they be plannedand implemented?

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The Method:Which tactics will be used?How will they be plannedand implemented?

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The Method:Which tactics will be used?How will they be plannedand implemented?

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campaigns are the way to market digitally because without targeting you’re just paying to spam.

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campaigns are the way to market digitally because with targeting you’ll be able to track your success.

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what’s your next digital marketing mission?

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80 expertsstrategy & research

branding & communicationsuser centred design

development & hostingdigital marketing

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5 sectorsthird sector

membership organisationsfinancial services

educationhealth

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5 officesLondon

EdinburghCardiff

MelbournePerth

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22 yearsexperience

qualitystability

loyaltyresults

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meaningful ideasintelligently delivered

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Find our Precedent group on LinkedIn for a chance to find out more about our seminars, network, share ideas and quiz our experts.

At @precedentcomms for Precedent news, seminar info and the latest on trends, stats, and digital technology#PrecSem