Open Badges Case study

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Define a Current Ecosystem

Badges: New Currency for Professional CredentialsChallenge Activities

Define a Current EcosystemBadge MOOC Challenge Assignment 1

IRPROF Company dedicated to develop technology projects (web sites, hosting)

Its staff consists of IT professionals (Developers, Designers, testers, System Administrators, Project Managers)

They are always learning (life-long learners) but there is no certification exam or standard measures of competency

Professional Development

Employees

Miguel has extensive experience developing websites appearance. He has a large portfolio with tons of websites designed by him He is interested in improving his user experience and visual design knowledge.

Luis is the master of Javascript. He works as a software developer in javascript, He thinks that ITprof develops applications that look old but he cannot decide, he is only a developer. He feels He can learn a lot of interesting things by himself but this has no impact in their career, there is no promotion chance. Even if their achievements were stored, there would disappear when they work for a new enterprise.

Juan joined the company recently. Nowadays He works as a systems administrator but he worked as a design director at another company. He attends to classroom courses but he never knows what to keep as evidence Certificates? Receipts?Fran is a tester. He tries to do his best but it is unclear what skills and knowledge are required to do a good job, there is not a standard procedure to test websites.

Trainer - YolandaYolanda works for a small company called CB which has experts in both instructional and technical design. They can create any type of Scorm compliant courses but they cannot give you a valuable certificate. They also offers workshops and seminars.

Supervisor - MorrisMorris is an HR responsible. He reviews and approves PD activities and tries to identify leaders and talent inside the company.

Before badgesEmployees doesnt know what to keep track of for evidence of PD (classrooms, seminars)

Employees feel that they can learn a lot of interesting things from online resources but this has no impact in their career, there is no promotion chance. Even if their achievements were stored, there would disappear when they work for a new enterprise.

Yolanda has to provide different types of verification to different attendees (certificates, receipts). She can build good online resources (courses) but she doesnt know how to provide evidence for this resources

Morris has to sort through a variety of documents and make subjective judgments about what to accept. He has no way to find out talent in the company

Everyone is frustrated.

Define the Currency of an EcosystemBadge MOOC Challenge Assignment 3

ITProf StaffIT professionals:

Software DevelopersTestersGraphic DesignersSystem AdministratorsProject Managers

They are life-long learners there is no certification exam or standard measures of competency

How it worksEmployee ask for a course related to a subjectSupervisor approves the trainingEmployee attends the trainingWhat happens if an employee learns through informal learning?Without knowing the quality of the course even if it is suitable for the employeeand gets a certificate?, receipt?

Software DevelopersSoftware developers analyze requirements and develop applications code

Software Developers should:Know programming languages (php,Java,javascript,HTML)Know about development tools (Frameworks, debug tools)Know about specifications and standardsBe a dedicated life-long learner

TestersSoftware tester prove the software behaves as designed and does not cause adverse reactions

Software testers should:Think like the userContinuously strive to expand their knowledge and hone their testing strategies Good thinking and analyzing skillsBe a dedicated life-long learner

Graphic Designers

Graphic Designers make creative design of web pages

Software Developers should:Know about user experience and visual designKnow about CSS, javascript and HTMLKnow about standards (W3C)Know about graphic tools (Photoshop, etc)Be a dedicated life-long learner

System AdministratorsSystem Administrators are responsible for the upkeep, configuration, and reliable operation of servers

Software Developers should:Know about security and networksKnow about performance tuningKnow how to setup and maintain a serverBe a dedicated life-long learner

Project Managers

Software Developers should:Have excellent people skillsCommunicate clearly in writing and speakingBe able to work with little supervisionhave the ability to perform team buildingknow conflict managementBe a dedicated life-long learner

Project Managers are responsible for accomplishing the stated project objectives including creating clear project objectives, building the project requirements, and managing the cost,time, scope and quality

Assessing SkillsDevelopers, and Graphic Designers often have a degree (Computing Engineering , Design), but these degrees are generic and dont include programming skills, handling design or development tools. Degrees in the field are not required.

At this time, there is no certification exam or standard measures of competency for testers.

Job applicants are usually evaluated by:Designers: Providing a portfolio of past workDevelopers: Reviewing their past experience in other companies working with different languagesTesters: Reviewing their past experience in other companies..But the person who evaluates may not have the skills and knowledge to evaluate and there are no evidences.

SysAdmin and PM often have a certificate (MCSE, PMI) but these certificates dont measure skills like communication, etc

Benefits of the Current SystemHaving different paths to enter other than a specific college degree provides opportunities for those with informal learning and experience

Using experience to evaluate job applicants provides evidence of skill and ability above just having a degree

Drawbacks of the Current System There is a big gap between what they learn in the degree and what companies need, most developers learn to program using new languages and frameworks every day through informal learning and they cannot provide any evidenceDesigners learn about design theory in the degree but they dont learn anything about user experience or CSS, they have to prove these skills by providing a portfolio but the person reviewing the portfolio may not have the knowledge to accurately assess the applicants abilities.Its not clear what skills a Tester should have, so creating a personal learning plan is difficult.Some skills (communication, programming skills) are difficult to measure in the current system

Assessor- LauraLaura is a member of the Professional Organization for IT Workers (POITW), this organization provides:

Best practices for these professionalsWhite papers about the skills they should haveItineraries grouping skills by knowledge

The organization is concerned about:

The lack of standardsInconsistency between required skills and knowledge.

Employees

Luis thinks He can learn a lot of interesting things by himself from blogs and public web resources but this has no impact in his career, even if their achievements were stored, there would disappear when they work for a new enterprise. He is looking for a promotion or working for another company. Looking for someone to recognize their work and their skills.

Juan works as a systems administrator he worked as a design director before. He attends courses but not sure if it's the best way, if by attending these courses will improve his skills as a sysadmin or not.Miguel has extensive experience developing websites appearance. He has a large portfolio with tons of websites designed by him He is interested in improving his user experience and visual design knowledge but he doesnt know how to do it. What are the best courses to do it? Is there any online course on these subjects?Fran is a tester. He tries to do his best but it is unclear what skills and knowledge are required to do a good job, there is not a standard procedure to test websites. What should he do better? Is there any standard procedure to test web sites?

Trainer - YolandaYolanda coordinates a large number of workshops offered by experts and coordinates the subject for online courses too.She is not knowledgeable in all areas, she often wonders if the information presented is high quality or the subjects are the most suitable for each case.She wishes the content could be reviewed somehow, so that pupils could be assured of their quality.

Supervisor - MorrisJuan and Fran have talked to Morris about a professional development plan, but because hes not knowledgeable in this area he isnt sure how to help them. Morris has seen Miguels portfolio but He has no knowledge to be sure if Miguel is a good designer or not.Morris doesnt know how to recognize the expertise of Luis because Luis is an informal learner.Morris is looking for talented people inside the company to promote them but its very difficult to compare.

Competency Frameworks for a Badge EcosystemBadge MOOC Challenge Assignment 3

Standards OrganizationLaura (assesor), from Professional Organization for IT Workers (POITW) takes part in a committee to design a badge system that will help verify the skills of IT workers (Developers, Desginer, testers, PM and sysAdmins)

In order to make sure they are targeting the skills employers want, Laura consults organizations that hire IT workers

Laura has been able to group skills into these categories

Competencies #1DevelopersProgramming languages Development tools Specifications and standards

TestersProduct knowledgeTesting toolsCommunicationGraphic DesignersUser experience and visual designProgramming languages Specifications and standardsDesign tools Laura has been able to group skills into these categories

Competencies #2SysAdminsOperating systemsNetworks and Security

Project managersCommunication skillsTeam buildingManagement toolsLaura has been able to group skills into these categories

BadgesBecause of the variety of programming languages, standards, development, design, testing and project management tools, Laura plans a number of badges that will be available within each category. This way, an employer will know exactly which programming languages, standards, and tools the employee is competent in and an employee can focus in one area, depending on the type of industry and position they want to work in.

Stacked BadgesOnce specific badges are developed, Laura plans to have a master badge for each category which will be available for individuals who complete a certain number of badges in that category.

For example, developers who earn a badge in PHP, JAVA, HTML5, Javascript and C++ could earn a Programming Languages badge.

How to get BadgesLaura is working to have a number of activities to be completed to show competency for each badge. Employees can submit assignments on their own if they already have the skills, or can register for any of online courses that will teach the skills necessary to complete the assignments.

Showing CompetenciesShowing competency in some skills is easy. For example

SkillsShows competency byprogramming languagesActivities (Build a web page)Development toolsActivities (Simulation, exam)StandardsActivities (exam)Product KnowledgeActivities (exam)User experience and visual designPortfolio

Communication skills and team building are difficult to provide evidence, Laura plans some additional focus groups with the employers to see how those skills manifest themselves on the job.

Supervisor Morris

Morris loves the plan . Now he knows exactly what Juan and Frans skills are, and where he needs to develop. Not only that, but he has a list of trainings and workshops that he can send them to in order to help them develop those skills.

Morris already knows how to recognize the expertise of Luis, he only has to complete the assignments.

Morris will find out talented people inside the company to promote them.

Accreditation and Validation Frameworks for a Badge EcosystemBadge MOOC Challenge Assignment 4

Existing Accreditation SourcesLaura seeks the best accreditation sources for each badge. University degrees dont fit with the knowledge and skills required for each job.

She connects with recognized professional organizations and companies in order to evaluate and endorse badges.

PHP Certification (ZEND)JavaScript Developer Certificate (w3schools)Oracle Certified Professional Java SE Programmer (ORACLE)Photoshop certification (ADOBE)UX Design (NYU)Project Management (project management institute)

ResearchLaura and her team plan to conduct longitudinal research to verify that the badges are effective in verifying skills employers want and need.

Revisions can be made in the badge system as needed, and evidence of their effectiveness will increase their value.

Existing Accreditation SourcesEmployees can do the exams, if they already possess the skills, or can register for any of a number of online courses that will teach the skills necessary to get the certification.

Online courses(company LMS)Accreditation SourcesBadge

Trainer - YolandaYolanda has analyzed the material, syllabus and requirements from each certification in Lauras badge system.

She will contact with the accreditation sources in order to build her courses according to certification and She will rely certification in these accreditation sources

She will be able to assure that the courses her company provides are high quality and the subjects are the most suitable for each certification

Trainer - YolandaYolanda also collects artifacts from individuals applying for badges and submits them to the appropriate organization for evaluation. By handling the logistics and having a single point of contact, Asha makes it easier for everyone.

Authentic Assessment and Evidence for a Badge EcosystemBadge MOOC Challenge Assignment 5

Assessments - AssessorsLaura creates assignments and activities which require applicants to prove their skills and knowledge for a badge. Not only exams but also activities and assignments. If they want to probe they can build a website, they will need to build a website to get the Badge

BadgeAssessmentsHTML5Build a web app using HTML5CSS3Build a style for a website using CSS3PhotoshopCreate artifacts and iconsSCRUM MasterCreate docs for a project (product backlog, Sprint backlog)User experience and visual designCreate a UI for an App

Assessments - TrainerBecause Yolanda knows what the applicants will have to do, she can make sure that she offers courses that will teach them the skills they need.

She tries to offer a variety of levels, from introductory to advanced, so learners can jump in at their current le...