Ngo Survey 1

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NGO Survey

1. Basic info

Response

Percent

Response

Count

Name 100.0% 203

Organization Name 99.5% 202

answered question 203

skipped question 2

2. Contact Details

Response

Percent

Response

Count

City/Town: 100.0% 203

Postal Code: 100.0% 203

Country: 100.0% 203

Email Address: 100.0% 203

Phone Number: 91.6% 186


skipped question 2

3. Your organization's website:

Response

Count

137


skipped question 68

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4. How did you hear about this survey

Response

Percent

Response

Count

NGO Post 34.0% 69

A Friend 16.3% 33

Email 28.6% 58

A Website 10.8% 22

Other (please specify) 10.3% 21


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5. Please choose the sector(s) your organization works in

Response

Percent

Response

Count

Alternative Energy 13.4% 23

Appropriate Technology 10.5% 18

Arts and Culture 13.4% 23

Conflict / Disaster 12.8% 22

Education 64.5% 111

Economic Development 41.3% 71

Environment & Ecology 33.1% 57

Food / Agriculture 27.3% 47

Governance & Advocacy 18.6% 32

Health & Disabilities 48.8% 84

Housing & Infrastructure 8.7% 15

Human Rights 29.1% 50

Water & Sanitation 30.8% 53

Youth 44.2% 76



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6. How many people are employed by your organization (including part-time paid employees)

Response

Percent

Response

Count

1-3 25.6% 44

3-5 9.9% 17

5-10 16.9% 29

10-15 13.4% 23

15-20 11.6% 20

20-30 6.4% 11

30-50 5.2% 9

50+ 11.0% 19


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7. Please select the range of your organization's annual operating budget. *Note - this information will not be

shared with anyone. We are using the information to help understand the correlation of the needs of the NGO

community to the budget size of their organizations.

Response

Percent

Response

Count

Less than 1 lakh 20.2% 34

1-5 lakh 25.0% 42

5-10 lakh 18.5% 31

10-15 lakh 9.5% 16

15-20 lakh 6.0% 10

20-30 lakh 5.4% 9

30-50 lakh 2.4% 4

50 lakh + 13.1% 22


skipped question 37

8. Does your organization have full-time volunteers? If so, how many?

Response

Percent

Response

Count

No 34.9% 60

1-3 16.9% 29

3-5 16.3% 28

5-10 18.0% 31

10+ 14.0% 24


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9. Does your organization have part-time volunteers? If so, how many?

Response

Percent

Response

Count

No 14.0% 24

1-3 20.3% 35

3-5 11.6% 20

5-10 16.3% 28

10-20 14.0% 24

20-30 6.4% 11

30+ 17.4% 30


skipped question 33

10. What percentage of your services are delivered by volunteers? (For example, in a small health-education

organization there might be 3 paid employees who manage fundraising, program planning and other duties, but

most of the classes are taught by volunteers.)

Response

Percent

Response

Count

None 10.7% 18

1-25% 44.4% 75

25-50% 20.7% 35

50-75% 12.4% 21

75-100% 11.8% 20


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11. How is your organization registered?

Response

Percent

Response

Count

Trust 36.0% 62

Society 48.3% 83

Section 25 (Non-Profit) 11.0% 19

Private Limited Company 1.2% 2

Public Limited Company 1.2% 2

Unlimited Company 0.0% 0

Limited Liability Partnership (LLP) 0.6% 1

Partnership 0.6% 1

Sole Proprietorship 1.2% 2

Joint Venture Company 0.0% 0


skipped question 33

12. Do you have an 80G certificate and/or have registered with the Foreign Contribution Registration Act?

Yes NoResponse

Count

80G 45.2% (71) 54.8% (86) 157

Foreign Contribution Registration

Act36.9% (52) 63.8% (90) 141


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13. Please indicate the importance of the following areas

We don't

do any

Not a

priorityAverage

A big

priority

Vital-

without

this we

will

collapse

Rating

Average

Response

Count

Marketing21.0%

(30)

18.2%

(26)24.5%

(35)

23.8%

(34)

12.6%

(18)1.89 143

Internet & Technology 3.4% (5) 6.2% (9)24.8%

(36)44.1%

(64)

21.4%

(31)2.74 145

Management (Financial and Human

Resources)5.4% (8) 8.8% (13)

26.5%

(39)38.8%

(57)

20.4%

(30)2.60 147

Fund-Raising 7.9% (12) 5.3% (8)19.1%

(29)38.2%

(58)

29.6%

(45)2.76 152

Volunteer Utilization 2.7% (4) 4.7% (7)32.7%

(49)37.3%

(56)

22.7%

(34)2.73 150

Reporting 4.9% (7) 3.5% (5)23.6%

(34)45.8%

(66)

22.2%

(32)2.77 144


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14. How much time/resources do you spend on each of the following activities..

None

Whenever

we get

time

Minor

routine

activity

Large

routine

activity

Irregular

but very

time

consuming

Response

Count

Marketing 22.2% (32) 25.0% (36) 25.7% (37) 20.1% (29) 6.9% (10) 144

Internet & Technology 5.4% (8) 18.4% (27) 24.5% (36) 49.0% (72) 2.7% (4) 147


Resources)5.5% (8) 19.9% (29) 24.0% (35) 44.5% (65) 6.2% (9) 146

Fund-Raising 12.8% (19) 16.1% (24) 26.2% (39) 36.9% (55) 8.1% (12) 149

Volunteer Utilization 6.1% (9) 17.7% (26) 27.9% (41) 43.5% (64) 4.8% (7) 147

Reporting 5.4% (8) 16.3% (24) 23.8% (35) 48.3% (71) 6.1% (9) 147

Other 24.4% (22) 21.1% (19) 18.9% (17) 23.3% (21) 12.2% (11) 90


skipped question 53

15. Do you want to expand or improve the following areas of your work?

NoYes. But with

minor changes

Yes. Want to

significantly

increase and/or

improve

Rating

Average

Response

Count

Marketing 16.2% (24) 33.8% (50) 50.0% (74) 1.34 148

Internet & Technology 5.5% (8) 31.5% (46) 63.0% (92) 1.58 146


Resources)6.2% (9) 34.2% (50) 59.6% (87) 1.53 146

Fund-Raising 6.6% (10) 22.5% (34) 70.9% (107) 1.64 151

Volunteer Utilization 4.7% (7) 41.2% (61) 54.1% (80) 1.49 148

Reporting 9.0% (13) 31.9% (46) 59.0% (85) 1.50 144


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16. Please tell us what is the most important requirement for you to improve each of the following areas

We're

doing

fine

thanks :)

Additional

funds

More

employees

More

volunteers

Better

skills /

knowledge

New tools /

infrastructure

Marketing10.9%

(16)29.9% (44) 12.2% (18) 20.4% (30) 38.1% (56) 31.3% (46)

Internet & Technology9.2%

(13)31.7% (45) 7.0% (10) 11.3% (16) 33.1% (47) 38.7% (55)


Resources)

9.8%

(14)25.9% (37) 16.1% (23) 16.1% (23) 34.3% (49) 18.2% (26)

Fund-Raising 6.0% (9) 36.7% (55) 10.0% (15) 19.3% (29) 30.0% (45) 26.7% (40)

Volunteer Utilization10.7%

(16)14.8% (22) 5.4% (8) 24.8% (37) 32.2% (48) 18.8% (28)

Reporting11.3%

(16)12.1% (17) 9.2% (13) 10.6% (15) 34.0% (48) 31.2% (44)

Please add more information if your needs are not accurately addressed above

answered question

skipped question

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17. Please share basic details of particular work that you do in each of the following categories. For example,

"Marketing" - brochure creation, newsletters, events etc.."

Response

Percent

Response

Count

Marketing 92.0% 92

Internet & Technology 93.0% 93


Resources)73.0% 73

Fund-Raising 92.0% 92

Volunteer Utilization 80.0% 80

Reporting 77.0% 77


skipped question 105

18. Please choose the next section of the survey you would like to complete

Response

Percent

Response

Count

Marketing 24.1% 35

Internet and Technology 24.1% 35

Finances and Fund-Raising 52.4% 76

Volunteers and Additional

Resources35.9% 52

No thank you, I'm done :) 18.6% 27


skipped question 60

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19. What Internet Browser do you use most

Response

Percent

Response

Count

Internet Explorer 7 29.3% 12

Firefox 3 36.6% 15


Firefox 2 9.8% 4


Safari 2.4% 1

Dont' know 2.4% 1




20. Does your organization have a listing or profile on a website other than your own? If so please list the URL to

your profile below

Response

Percent

Response

Count

URL: 100.0% 19

URL: 52.6% 10

URL: 42.1% 8



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21. Does your organization or do you subscribe to any sector-focused email lists, newsletters, or online

magazines? If so please lists them here:

Response

Count

22



22. How important are the following technologies to the operation of your organization?

We

don't

use

Not very

importantAverage Important

We use all

the time

(very

important)

Don't

know

Rating

Average

Response

Count

Email0.0%

(0)0.0% (0) 4.9% (2)

31.7%

(13)63.4% (26)

0.0%

(0)3.59

Internet browser0.0%

(0)0.0% (0)

17.1%

(7)41.5%

(17)39.0% (16)

2.4%

(1)3.23

Microsoft Word2.4%

(1)2.4% (1) 9.8% (4)

41.5%

(17)43.9% (18)

0.0%

(0)3.22

Microsoft Excel0.0%

(0)4.9% (2)

12.2%

(5)51.2%

(21)31.7% (13)

0.0%

(0)3.10

Print publishing (e.g. Corel Drawl,

Microsoft Publisher, etc.)

22.0%

(9)7.3% (3)

24.4%

(10)39.0%

(16)7.3% (3)

0.0%

(0)2.02

Project Tracking software

(Microsoft Outlook, Access etc.)24.4%

(10)7.3% (3)

24.4%

(10)19.5% (8) 14.6% (6)

9.8%

(4)1.92

Contact management tool (e.g.

address book, CRM, etc.)

12.2%

(5)7.3% (3)

19.5%

(8)41.5%

(17)17.1% (7)

2.4%

(1)2.45

Website maintenance (e.g. Blogger,

WordPress, Dreamweaver, Google

Sites, etc.)

2.4%

(1)2.4% (1) 2.4% (1)

53.7%

(22)36.6% (15)

2.4%

(1)3.23

Other (please specify how important it is)

answered question

skipped question

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23. Please indicate how familiar your organization is with the following tools and how satisfied you are with each of them.

Satisfaction

We don't use

thisIt's great!

It works and we

use itIt is really a pain

Response

Internet search & research 7.9% (3) 47.4% (18) 44.7% (17) 0.0% (0)

Print Publishing (e.g. Corel Draw,

Microsoft Publisher, etc.)58.8% (20) 14.7% (5) 26.5% (9) 0.0% (0)

Project Tracking (e.g. Microsoft

Outlook, Access etc.)51.4% (19) 27.0% (10) 16.2% (6) 5.4% (2)

Contact Management (e.g. address

book, CRM, etc.)40.0% (14) 25.7% (9) 34.3% (12) 0.0% (0)

Internet Publishing (e.g. Blogger,


Sites, etc.)

13.9% (5) 41.7% (15) 44.4% (16) 0.0% (0)

Social Networking 18.9% (7) 51.4% (19) 29.7% (11) 0.0% (0)

Familiarity

No

Experience

Limited

KnowledgeAverage Pretty good Expert

Response

Internet search & research 6.5% (2) 19.4% (6) 19.4% (6) 45.2% (14) 9.7% (3)

Print Publishing (e.g. Corel Draw,

Microsoft Publisher, etc.)44.8% (13) 17.2% (5) 20.7% (6) 13.8% (4) 3.4% (1)

Project Tracking (e.g. Microsoft

Outlook, Access etc.)34.5% (10) 24.1% (7) 24.1% (7) 10.3% (3) 6.9% (2)

Contact Management (e.g. address

book, CRM, etc.)25.9% (7) 22.2% (6) 29.6% (8) 18.5% (5) 3.7% (1)

Internet Publishing (e.g. Blogger,


Sites, etc.)

12.5% (4) 15.6% (5) 31.3% (10) 28.1% (9) 12.5% (4)

Social Networking 12.9% (4) 16.1% (5) 29.0% (9) 38.7% (12) 3.2% (1)

Please tell us more...

answered question

skipped question

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24. Would your organization be willing to pay for any of the following services?

No

No, but if

they were

free we

would be

interested

Yes

Yes, we

already

have

N/AResponse

Count

Email campaign setup (list

management and technical support

for mass-emailing)

25.0% (10) 50.0% (20) 25.0% (10) 2.5% (1) 0.0% (0) 40

Webpage Setup (development and

design)24.4% (10) 43.9% (18) 22.0% (9) 12.2% (5) 2.4% (1) 41

Internet publishing (content

development and communication

strategy)

20.0% (8) 42.5% (17) 40.0% (16) 2.5% (1) 0.0% (0) 40

Productivity methods and tools

(project management)17.5% (7) 57.5% (23) 27.5% (11) 0.0% (0) 0.0% (0) 40

Financial methods and tools

(budgeting and accounting

software)

23.1% (9) 41.0% (16) 30.8% (12) 7.7% (3) 0.0% (0) 39

Other (please specify) 1



25. Do you or does anyone in your organization regularly use any of the following

Yes NoResponse

Count

Facebook 59.5% (22) 40.5% (15) 37

Orkut 71.8% (28) 28.2% (11) 39

Twitter 30.3% (10) 69.7% (23) 33

Blog (any blog like Blogger or

Wordpress)64.1% (25) 35.9% (14) 39



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26. Thank you for completing the Internet and Technology portion of our survey. Please take a minute to reflect on

the answers you have given here, because they may help you understand opportunities for growth and

improvement. Please select the next portion of the survey you would like to complete.

Response

Percent

Response

Count

Marketing 10.8% 4

Finance and Fund-raising 40.5% 15


Resources27.0% 10

No thanks I'm done 21.6% 8



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27. What are your marketing goals? Please indicate your organizational priority for each of the following

Not

interested

Low

priorityAverage

High

Priority

Rating

Average

Response

Count

Raising awareness of your

organization among the

communities you serve

0.0% (0) 7.0% (3) 25.6% (11) 67.4% (29) 2.60 43

Raising donations 4.8% (2) 11.9% (5) 28.6% (12) 54.8% (23) 2.33 42

Publicizing your events 0.0% (0) 15.4% (6) 28.2% (11) 56.4% (22) 2.41 39

Building your organization's brand 0.0% (0) 9.3% (4) 30.2% (13) 60.5% (26) 2.51 43

Connecting with potential partner

organizations4.7% (2) 16.3% (7) 23.3% (10) 55.8% (24) 2.30 43

Connecting with the academic

community2.6% (1) 17.9% (7) 23.1% (9) 56.4% (22) 2.33 39

Increasing government awareness

of your organization14.3% (6) 11.9% (5) 35.7% (15) 38.1% (16) 1.98 42

Promoting your income generating

activities (sales)20.9% (9) 16.3% (7) 23.3% (10) 39.5% (17) 1.81 43



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28. Please assess your success in achieving the following objectives and use "N/A" for any objectives you aren't

interested in.

Not very

successfulaverage

We had

good

results

We are

expertsN/A

Rating

Average

Response

Count

Raising awareness of your

organization among the

communities you serve

2.3% (1)39.5%

(17)46.5%

(20)9.3% (4) 2.3% (1) 2.64 43

Raising donations 33.3% (14)45.2%

(19)

11.9%

(5)2.4% (1) 7.1% (3) 1.82 42

Publicizing your events 15.8% (6)60.5%

(23)

15.8%

(6)2.6% (1) 5.3% (2) 2.06 38

Building your organization's brand 22.0% (9)41.5%

(17)

29.3%

(12)2.4% (1) 4.9% (2) 2.13 41

Connecting with potential partner

organizations20.9% (9)

39.5%

(17)

27.9%

(12)4.7% (2) 7.0% (3) 2.18 43

Connecting with the academic

community11.6% (5)

48.8%

(21)

18.6%

(8)7.0% (3)

14.0%

(6)2.24 43

Increasing government awareness

of your organization16.3% (7)

37.2%

(16)

23.3%

(10)2.3% (1)

20.9%

(9)2.15 43

Promoting your income generating

activities (sales)30.2% (13)

32.6%

(14)

14.0%

(6)2.3% (1)

20.9%

(9)1.85 43



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29. Please tell us about your marketing efforts. Do you...

Yes NoNo, but we would

like to

Response

Count

Approach or work with media

(newspapers/TV) for publicity48.8% (21) 16.3% (7) 34.9% (15) 43

Publicize with stalls/posters at

events/public places50.0% (21) 21.4% (9) 28.6% (12) 42

Maintain a website/blog 63.6% (28) 11.4% (5) 25.0% (11) 44

Take & share photos/video on your

work83.3% (35) 4.8% (2) 11.9% (5) 42

Send regular emails to a network of

potential donors56.8% (25) 18.2% (8) 25.0% (11) 44

Use Social Networking websites like

Orkut, Facebook groups, youtube54.5% (24) 22.7% (10) 22.7% (10) 44

Pay to advertise 21.4% (9) 61.9% (26) 16.7% (7) 42




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30. If you are currently engaged in any of these activities, or have in the past, please indicate how effective they

are/were for your organization

Completely

ineffective

Not too

effectiveIt works

Very

effectiveN/A

Response

Count


(newspapers/TV) for publicity2.3% (1) 20.9% (9) 41.9% (18) 11.6% (5) 23.3% (10) 43


events/public places0.0% (0) 16.7% (7) 42.9% (18) 14.3% (6) 26.2% (11) 42

Maintain a website/blog 0.0% (0) 16.3% (7) 27.9% (12) 30.2% (13) 25.6% (11) 43


work2.3% (1) 20.5% (9) 45.5% (20) 22.7% (10) 9.1% (4) 44


potential donors0.0% (0) 18.6% (8) 34.9% (15) 25.6% (11) 20.9% (9) 43


Orkut, Facebook groups, youtube2.4% (1) 14.6% (6) 34.1% (14) 17.1% (7) 31.7% (13) 41

Pay to advertise 0.0% (0) 16.7% (6) 11.1% (4) 11.1% (4) 61.1% (22) 36




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31. What do you need to do the following better

We're

doing

fine

thanks :)

Additional

funds

More

employees

More

volunteers

Better

skills /

knowledge

New tools /

infrastructure


(newspapers/TV) for publicity4.9% (2) 26.8% (11) 24.4% (10) 29.3% (12) 41.5% (17) 26.8% (11)


events/public places7.7% (3) 38.5% (15) 17.9% (7) 28.2% (11) 25.6% (10) 25.6% (10)

Maintain a website/blog12.5%

(5)27.5% (11) 17.5% (7) 22.5% (9) 42.5% (17) 32.5% (13)


work

17.1%

(7)12.2% (5) 22.0% (9) 26.8% (11) 34.1% (14) 39.0% (16)


potential donors

25.6%

(10)17.9% (7) 17.9% (7) 28.2% (11) 25.6% (10) 17.9% (7)


Orkut, Facebook groups, youtube

22.0%

(9)12.2% (5) 12.2% (5) 29.3% (12) 39.0% (16) 22.0% (9)

Pay to advertise20.6%

(7)50.0% (17) 8.8% (3) 11.8% (4) 20.6% (7) 8.8% (3)

Other (please tell us more)

answered question

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32. Effective marketing is a combination of knowing your audience and having the right message. Please help us

understand how your organization segments and targets your audience

Yes No

No, but

we are

planning

to

No, we

would

like to

but do

not have

the

resources

Yes, but

we

would

like to

improve

N/AResponse

Count

We have a carefully managed list

of contacts30.2%

(13)4.7% (2)

25.6%

(11)9.3% (4)

30.2%

(13)0.0% (0) 43

We use different messages for

different audiences

23.3%

(10)

18.6%

(8)20.9% (9) 9.3% (4)

25.6%

(11)2.3% (1) 43

We use different types of media

and outreach methods for different

audiences

21.4%

(9)

11.9%

(5)21.4% (9) 16.7% (7)

16.7%

(7)

11.9%

(5)42




33. Thank you for completing the Marketing portion of our survey. Please take a minute to reflect on the answers

you have given here, because they may help you understand opportunities for growth and improvement. Please

select the next portion of the survey you would like to complete.

Response

Percent

Response

Count




Resources11.4% 5




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34. what percentage of your annual income comes from your largest 5 sources (donors or grants)?

Response

Percent

Response

Count

5-10% 21.4% 15

10-20% 2.9% 2

20-30% 10.0% 7

30-40% 8.6% 6

40-50% 2.9% 2

50-60% 5.7% 4

60-70% 8.6% 6

70-80% 12.9% 9

80-90% 17.1% 12

90-100% 10.0% 7

feel free to share additional information 20



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35. How much of your funding comes from the following sources?

None Some of it Most of itResponse

Count

Corporate donations 62.7% (37) 33.9% (20) 3.4% (2) 59

Individual donations 16.0% (12) 41.3% (31) 42.7% (32) 75

We generate our own revenue 16.9% (11) 52.3% (34) 32.3% (21) 65

Personal funds 28.8% (19) 31.8% (21) 39.4% (26) 66

Government 48.4% (30) 38.7% (24) 12.9% (8) 62

Indian foundations 75.4% (43) 17.5% (10) 7.0% (4) 57

International foundations 66.7% (36) 14.8% (8) 18.5% (10) 54



36. If you generate revenues, how profitable are your revenue generating activities?

Response

Percent

Response

Count

They cover all our operating costs 14.5% 11

Significant impact on our bottom

line14.5% 11

Negligible 22.4% 17

Not profitable 27.6% 21

N/A 21.1% 16



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37. How satisfied are you with your current financial processes & management?

Response

Percent

Response

Count

Not Satisfied 64.1% 50

Satisfied 33.3% 26

Very satisfied 2.6% 2



38. Please say how true you feel the following statements are for your organization:

Not truePartially

trueTrue N/A

Rating

Average

Response

Count

We have diligent accounting

procedures and comprehensive

detailed reports

15.6% (12) 26.0% (20) 51.9% (40) 6.5% (5) 2.23 77

Our annual budget is uncertain

because it is dependent on many

external factors

15.8% (12) 35.5% (27) 38.2% (29) 10.5% (8) 2.01 76

Project costs are carefully

controlled and always match our

budget

3.9% (3) 29.9% (23) 58.4% (45) 7.8% (6) 2.39 77



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39. please indicate what software, if any, you use to manage your finances

Response

Percent

Response

Count

Microsoft Excel 46.8% 37

Tally 30.4% 24

Intuit Quick Books 5.1% 4




40. How many grants do you apply for per year (on average)?

Response

Percent

Response

Count

0 22.1% 17

1-2 14.3% 11

3-5 23.4% 18

5-10 23.4% 18

10-15 7.8% 6

15-20 3.9% 3

20-30 1.3% 1

30+ 3.9% 3



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41. How many grants do you receive per year?

Response

Percent

Response

Count

0 39.0% 30

1-2 42.9% 33

3-5 15.6% 12

5-10 0.0% 0

10-15 1.3% 1

15+ 1.3% 1



42. How many reports do you write per grant?

Response

Percent

Response

Count

0 22.1% 17

1-2 39.0% 30

3-4 24.7% 19

5+ 14.3% 11



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43. On average, how many total hours does your organization spend preparing one report?

Response

Percent

Response

Count

0-5 27.0% 20

5-10 27.0% 20

10-15 17.6% 13

15-20 9.5% 7

20-30 10.8% 8

30-40 6.8% 5

40+ 1.4% 1



44. Can you / do you re-use parts of your reports for other reports?

Response

Percent

Response

Count

Yes, we can often submit the very

same report!10.1% 7

Yes, sometimes we re-use large

portions of a report15.9% 11

Occasionally we use small parts

of previously written reports42.0% 29

No, re-using reports is not

effective because we have multiple

projects

20.3% 14

No, we have such different

reporting requirements it is

impossible

21.7% 15

please tell us more... 12



29 of 34

45. Please describe your answer above in greater detail. What are your current activities or plans and some

factors that will impact the success of your income generating activities

Response

Count

79



46. Thank you for completing the finance and fund-raising portion of our survey. Please take a minute to reflect

on the answers you have given here, because they may help you understand opportunities for growth and

improvement. Please select the next portion of the survey you would like to complete.

Response

Percent

Response

Count


Marketing 6.9% 5


Resources25.0% 18




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47. Where do you find volunteers?

Response

Percent

Response

Count

We don't use volunteers 3.6% 2

Word of mouth 36.4% 20

Emailing 25.5% 14

Through an organization (e.g.

iVolunteer)20.0% 11

In partnership with a corporation 14.5% 8



31 of 34

48. Please tell us in which of the following areas your volunteers work the most

None Rarely Sometimes Frequently

Most of

this is

handled

by

volunteers

Rating

Average

Response

Count

Direct program work1.9%

(1)

16.7%

(9)25.9% (14) 29.6% (16) 25.9% (14) 3.43 54

Accounting34.7%

(17)

30.6%

(15)18.4% (9) 12.2% (6) 4.1% (2) 1.55 49

IT, database and web maintenance32.7%

(16)

18.4%

(9)28.6% (14) 14.3% (7) 6.1% (3) 1.92 49

Event planning and execution6.0%

(3)

14.0%

(7)36.0% (18) 36.0% (18) 8.0% (4) 3.06 50

Fund raising21.2%

(11)

17.3%

(9)26.9% (14) 21.2% (11) 13.5% (7) 2.50 52

Publicity and marketing19.1%

(9)

17.0%

(8)25.5% (12) 27.7% (13) 10.6% (5) 2.57 47

Grant writing37.0%

(17)

8.7%

(4)26.1% (12) 21.7% (10) 6.5% (3) 2.07 46

Administrative work31.3%

(15)

20.8%

(10)27.1% (13) 12.5% (6) 8.3% (4) 1.94 48

Other0.0%

(0)

0.0%

(0)0.0% (0) 0.0% (0) 0.0% (0) 0.00 0




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49. How satisfied are you with the role of volunteers in your organization?

Not

satisfiedSatisfied

Very

satisfiedN/A

Rating

Average

Response

Count

Volunteer availability 25.0% (14) 46.4% (26) 25.0% (14) 3.6% (2) 2.00 56

Volunteer skills 14.8% (8) 50.0% (27) 29.6% (16) 5.6% (3) 2.16 54

Volunteer commitment and

consistency20.0% (11) 56.4% (31) 18.2% (10) 5.5% (3) 1.98 55



50. How important the following actions would be for your organization

Not relevant

to our

organization

Difficult

to manage

It would

have

limited

impact

This

would be

good

We really

need this,

please

show us

how!

Response

Count

Increasing the number of

volunteers available (by finding

new sources)

13.0% (7) 3.7% (2) 7.4% (4) 48.1% (26) 27.8% (15) 54

Increasing the number of skilled

volunteers9.1% (5) 7.3% (4) 3.6% (2) 56.4% (31) 25.5% (14) 55

Increasing the consistency and

passion of your current volunteers11.1% (6) 5.6% (3) 13.0% (7) 48.1% (26) 22.2% (12) 54

Improving task delegation to give

volunteers a larger amount of work11.5% (6) 5.8% (3) 13.5% (7) 46.2% (24) 26.9% (14) 52

Improving your managerial abilities

to track and monitor volunteer work11.3% (6) 7.5% (4) 7.5% (4) 47.2% (25) 26.4% (14) 53

Other (please tell us more) 3



33 of 34

51. Would your organization consider the following?

Yes No Need to thinkResponse

Count

Paying volunteers a small stipend 50.9% (28) 27.3% (15) 21.8% (12) 55

Providing additional training for

your volunteers83.0% (44) 7.5% (4) 11.3% (6) 53

Paying a small service fee to a

volunteer sourcing organization34.0% (18) 45.3% (24) 20.8% (11) 53

Maintaining a website listing your

week to week volunteer needs56.6% (30) 22.6% (12) 20.8% (11) 53



52. How interested are you in meeting individuals who are interested in or already working in your field?

Response

Percent

Response

Count

Not interested 1.8% 1

Somewhat interested 35.7% 20

Very interested 66.1% 37



34 of 34

53. Thank you for completing the Volunteers and Additional Resources portion of our survey. Please take a minute

to reflect on the answers you have given here, because they may help you understand opportunities for growth

and improvement. Please select the next portion of the survey you would like to complete.

Response

Percent

Response

Count

Marketing 8.3% 4




