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Computerworld CIO Event in Hong Kong sponsored by Dimension Data, EMC & Cisco. Insights into Dimension Data's DC strategy and recent Client engagements
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accelerate your ambition
Damian Hamilton
Business Lead - NGDC
Evolving your data centre into a next-generation innovation centre
Global Data Centre Credibility Video (2 mins)
Harnessing
technology as a
business enabler
Our Clients are changing the way they look at technology
improve
performance
reduce risk
lower costs
Pursue alternative service models to allow
capex to opex
Match IT spending
with consumption
Correct capacity
at the right time
Corporate buyersspend more than CIOs
Digital Marketing, E-Commerce, Social Apps
Internet facing
Variable usage
Agility
Productivity
Operating cost
Email & collaboration, ERP,
HR Management
Core IP
Sustain & Develop
Core Applications (e.g. Core banking,
supply chain), transactional systems,
analytics
Our clients’
technology
needs are
changing
Revenue Generation
Client
Facing
IT
DifferentiationGenetic
IT
StandardisationGeneric
IT
“ICT is increasingly recognized as a key source of
innovation that can generate increased economic
growth and new sources of high-value-added jobs.
This ability to innovate is essential in the current
information revolution that is transforming economic
and social transactions in our societies.”
The Global Information Technology Report, World Economic Forum and INSEAD, 2013
Innovation Strategies through Cloud
desiging the Future Digital Bank“Banks that recognize they do not have to create any financial products, they
just need to deliver them in the most customer intimate way.”
- Banking On Demand: The Customer-Focused Bank, Chris Skinner, SAP, 2014
Treasury Operations
Management (B2B)Budgeting integrated with
social media
Microfinance platforms
providing Peer2Peer financing
Innovation Strategies with Big Data and
Analytics providing Actionable Insights
Data Modeling to provide Consumer
Insights for Sales and Marketing teams
Big Data and Data Scientists providing
analysis and scenarios for business strategy
“A data-driven organisation would be highly capable of using data to manage its
exposure to risks in marketing, supply chain and finance.”
- Going beyond the data: Achieving actionable insights with data and analytics,
KPMG Capital, 2014
Dimension Data is helping our clients innovate
Dimension Data is helping our clients innovate
Retailer moves business systems to cloud
enabling Business Growth & IT alignment
Launch new stores with minimal investment
Focus on core business for rapid growth
Expand into new markets overseas
Business Objectives Dimension Data provided Global Cloud Services
� ITaaS in Multiple Geographies
� Cloud planning and migration services
� Global network to optimise data traffic between Geo’s
� Service Desk for 24x7 support of IT services
Utility company enabled by “always
on, always available” business
Business Objectives
Dimension Data delivered an Active-Active Data Centre
� Consolidation of data sources into unified storage platform
� Plan, Design and Build of Active-Active DC – Storage & Network
� Project Management to deliver project on-time and within budget
Implemented IT architecture to deliver Regulatory Compliance
Protected the businesses Core IP in their business platforms
Simplified and standardised IT to Reduce Operating Costs
99.999% availability
Conglomerate outsources enabling IT
Transformation to support the business
Reduce operating costs for IT
Cost transparency to the business users
Improve access to business systems
Availability and protection of client Information
Business Objectives
Dimension Data delivered Managed Service, DR Plan and IT Transformation
� IT Outsourcing for Infrastructure Systems
� DR plan and strategy, technical architecture to support business systems
� Utility IT model to align IT spend with business projects and change
� DD Relocation services and Co-Location with NTT Communications
� Ongoing IT Transformation Services for IT processes and technology innovation
The next-generation data centre
Data Centre solutionsData Centre solutions
Microsoft Application Workloads
Desktop
Virtualisation
Data Centre Build
Data Centre Consolidation & Relocation
Virtualisation/ Converged
Infrastructure
Storage Backup andRecovery
Virtualisationand Cloud
SAP Application workloads
Core infrastructure solutions Workload infrastructure solutions Data Centre transformation
Cloud and enablement services Data centre outsourcing
Data Centre Managed Operations
DD take a holistic approach to Next Generation Data Centre
User Applications
Next Generation DesktopWhat Apps / workloads is a Client running?
Mobility MDM
CloudStorage & Data
ManagementFacility
Virtualisation
& Operations
Business Resilience & High Availability
Network
Security
Application Platform
What Infra is the Client running the apps / workloads on?
Data Centre Network + Software Defined Network
IT Strategy Data Centre/Cloud Strategy Operations/Process StrategyWhat is the client’s IT Strategy?
11
22
33
New users Big dataNew devices New locationsNew applications and workloads
Strategy & Operations
Security
Facility
Compute Storage Network
Operations
Virtualisation
Converged infrastructure
Cloud services
Global cloud
data centre
Internet,
enterprise network
Workloads,
applications, storage
Leading engagements with a Consultative Framework
Consult,
Discover &
Validate
Requirements
Data Centre Development Model (DCDM)
Workshop
3
Engage
Client &
Identify
Opportunities
Position NGDC
Value Prop
Identify
Opportunities
2
Plan
Focus AccountsNGDC
Account Plans
1
NGDC
Top 10
Develop &
Propose
Solution
Client Outcomes + Business Value4
Commercial
Services
Technology
Cloud / Outsourcing / SI Services
Proposal
Deliver
Solution
5Integration & Migration
ITO
SI
ITaaSCommsNetworkingData Centre End-user
Computing
Security
+
the starting point
Identify an opportunity to bring innovation
into your business through IT
Create a Business Case to support your plan
Perform a GAP analysis and develop a roadmap