New Ways Of Engaging With Users2003

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    08-May-2015

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DESCRIPTION

For a presentation that I'm giving at a staff conference.

Transcript

  • 1.New ways of engaging with users Phil Bradley http://www.philb.com

2. 3. What are the trends? 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. So...

  • We need to break the connection between the physical and the virtual
  • We must re-evaluate the possessions element of what we do
  • We should view engagement in a new light

20. The website 21. 22. Plugoo 23. Gabbly Chat 24. Meebo 25. Facebook

  • #1 site in global minutes
  • 6B minutes spent on Facebook each day
  • 2B pieces of content shared each week
  • 2B photographs

26. 27. 28. 29. 30. Ning 31. YouTube

  • #2 site in global minutes
  • 1B+ video views each day
  • 20+ hours of video uploaded each minute
  • #2 global search engine

32. Twitter

  • 5k tweets per second during peak times
  • Available via web, apps and SMS
  • 5 billion tweets
  • 1171% growth

33. How can librarians use Twitter?

  • Allows you to keep in contact with colleagues, to see what they're doing, what their interests are, read their opinions/thoughts/ideas

34. 35.

  • Keep informed about developments from publishers; both in terms of what they're publishing, but also events they're running

36.

  • You can promote what your library service is doing. Attract new users, offer gifts or incentives, increase awareness and have fun!

37.

  • Provide instant answers and point people in the right direction

38.

  • Follow links to events, keep briefed on current affairs

39.

  • Use Twitter as an RSS reader to keep up to date with blog entries

40.

  • Share photographs quickly and easily, especially if using a smartphone

41.

  • Ask questions using polls, Re-Tweet for maximum results

42.

  • Keep involved with conferences even if you cant attend them with 3 rdparty sites

43.

  • Add short (3 minute) audio posts using Audioboo and add in a photograph as well!

44.

  • Broaden your knowledge of a subject by following the right people/organizations

45.

  • Ask questions! Answer questions!

46.

  • Find new people to follow using Twitter search or 3 rdparty sites like WeFollow

47.

  • Communicate more effectively
  • Discuss events as they happen
  • Send people Direct Messages

48. Follow authors 49. Follow dead people 50. Flickr 51. 52. Weblogs 53. 54. 55. Communication - Podcasts

  • Provide access to audio content
  • Guides/tours around a library
  • Content that cant easily be made available in other formats
  • Content that is accessible on the move
  • Not time or place dependent.

56. 57. Home/Start pages 58. 59. Slideshare.net 60. Animoto 61. Screentoaster 62. PBworks 63. Del.icio.us 64. Wallwisher 65. Glogster 66. Wordle 67. Google custom search 68. Social Mention 69. Whostalking? 70. Collecta 71. 72. With thanks:

  • http://www.flickr.com/photos/oubliette/22740518/(J. W. Waterhouse's The Crystal Ball)
  • http://www.flickr.com/photos/seeminglee/3921035528/sizes/l/
  • http://www.flickr.com/photos/ronsho/466400479/
  • http://www.flickr.com/photos/joriel/2360038974/sizes/l/
  • http://www.flickr.com/photos/illustratedlibrarian/4103578979/sizes/m/

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