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10/1/08
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Can’t Get There From Here !
Achieving Organization 2.0!Meredith Farkas
Norwich University
So what is library 2.0?
Web 1.0: Democratized Access to Information
Web 2.0: Democratized Participation
Revolutionary or evolutionary?
http://www.davidleeking.com/2007/08/24/library-20-ripples-another-go-at-the-graph/
What is different now?
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Library 2.0 is a !state of mind
• Working to meet changing user needs
• Trusting our users (radical trust)
• Getting rid of the culture of perfect
• Aware of emerging technologies and opportunities
• Looking outside of the library world for applications, opportunities, inspiration
We really need to do these Web 2.0 things all the
other libraries are doing
I think our library really needs a blog to be relevant to our patrons. Don’t
worry, I’ll handle everything.
This will be the best library blog ever!
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So what’s the problem?
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Why does it fail? • Use of social software is not seen as furthering
the library’s mission
• Social software is treated as someone’s !“pet project.”
• Social software is not planned for strategically like other technologies
• Once the newness wears off, people are less motivated to contribute
• Staff are not given time to work on social software
Building !Organization 2.0
Know your users Develop a Learning Culture
Question Everything Integrate 2.0 philosophy and tech into library planning
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Use technology to solve problems
Improve communication with our users
Highlight our Collections
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Make our services more visible
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Improve internal knowledge sharing
Develop a Risk-Tolerant Culture
Beware the Culture of Perfect Be Agile
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Good Ideas can Come from Anyone and Anywhere
Give Staff Time for Creative Endeavors
Nurture Talent Encourage Network-Building
Create Partnerships
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Be transparent with staff
Be transparent with patrons
Involve Staff from All Levels in Planning
I can haz your cooperation?
Understand Staff Needs and Limitations
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Plan for the Continued use and Maintenance of Tech
Assess, Assess, Assess!
Time Must be Devoted to all This
Will you need to create new jobs or just shuffle?
Is your organization (as it is currently structured) able to make all this happen?
Thanks!!
[email protected] AIM: librarianmer
Links and presentation at http://meredithfarkas.wetpaint.com
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Photo Credits • Library 2.0 Meme Map http://flickr.com/photos/gbierens/178568449/ by Gerard Bierens
• Digitage Web 2.0 http://flickr.com/photos/oceanflynn/315385916/ by ocean.flynn
• Long Range Plan Discussion http://flickr.com/photos/maubrowncow/2763362494/ by Nebraska Library Commission
• TBLC Annual Meeting http://flickr.com/photos/sylvar/287940515/ by Sylvar
• Amazing PowerPoint Presentation http://flickr.com/photos/maubrowncow/2763362494/ by maubrowncow
• Dewey or don't we? http://flickr.com/photos/scampion/1500054745/ By scampion
• RISK #2 http://flickr.com/photos/tollaksen/967960/ by Bjornar
• Perfection http://flickr.com/photos/unloveable/2401166750/ by unloveable
• IMG_2016.JPG http://flickr.com/photos/stevenjude/848723658/ by stevenjude
• Wait: I’ll fix it. http://flickr.com/photos/stshores24/488419188/ by sshores24
• Farm Cat Group http://flickr.com/photos/weesmalldoll/432578986/ by weesmalldoll
• The Spongebob Square, Er, Roundpants Juggle http://flickr.com/photos/cayusa/2574029855/ by Cayusa
• Rapid Shuffle http://flickr.com/photos/latitudes/66424863/ by Johnny Blood
• sunny day http://flickr.com/photos/iamthebestartist/2226165685/ by jessamyn
