Embed Size (px)
Citation preview
Skype for Business:In Place Upgrades, Call Quality Dashboard,Call Via WorkTom ArbuthnotPrincipal Solutions Architect, Modality SystemsSfB MCM/MVP
In-Place UpgradeWhat is it?• Upgrade from Lync Server 2013 to Skype for Business Server using existing
hardware
Benefits• Preserves existing hardware/server investments• Smoother upgrade process without extensive planning• Reduces the overall cost for deployment• The goal of heading towards Smart Setup
Allows Skype for Business updates to be installed as part of Skype for Business Server setup process from Microsoft updatessetup will include an option:
• Check with Microsoft update for Skype for Business updates• Download the updates• Install them (prior to finishing the installation process)
Smart setup
Note: This doesn’t replace the Skype For Business Server update installer—that will still be useful for our customers who don’t have connection to access the internet
Upgrade Paths • Move users to another pool (Minimal User
Downtime)• Offline Mode
Original Topology New Topology In-Place Upgrade Supported ?
2013 Skype For Business Server
+ 2013
Yes. In-Place upgrade support from 2013 -> Skype For Business Server
2010 Skype For Business Server
+ 2010
No. Upgrade from 2010 -> Skype For Business Server is the same process as 2010 -> 2013
2013 + 2010 Skype For Business Server
+ 2013
Mandatory migration from 2010 -> 2013 before deploying Skype For Business Server
Then In-Place upgrade from 2013 to Skype For Business Server
• Migrate-users mode (no user downtime, PoolA. then PoolB)
• Offline mode (take pool down and upgrade)
Upgrade path
Upgrade PathRecommendations• No In-Place Upgrade with Disaster Recovery (Pool-Failover)• Don’t use the Invoke-CsPoolFailover cmdlets to failover the pool!• Don’t start services in Mixed Mode (half upgraded pool)• Don’t Un-Pair the Pools before Upgrade • Ensure minimal time when the Pools are paired with different versions• No Tri-Existence
Upgrade Order(Inside->Outside)User Pools first, then Shared components like:
Mediation Server, Director, Edge, CMS Pool
SQL Support with Lync / Skype For Business Server
In-Place UpgradeSeamlessly Upgrades SQL Express 2012 to SQL Express 2014Also upgrades all the local copies of the database
Step 1: Install Prerequisites
Step 2: Upgrade, publish topology and upgrade databases using Topology Builder
Step 3: Stop the services on all the servers in the pool to be upgraded
Step 4: Run Setup.exe which will launch In-Place Upgrade UI
Step 5: Start services on all the servers in the upgraded pool at the same-time (Use the Start-CsPool cmdlet)
Upgrade Process – 5 Steps!
Step 1 – Install PrerequisitesAlways Install Prerequisites! Install CU5+ latest hotfix to Lync 2013 TopologyPowerShell RTM version (6.2.9200.0) or laterHave at least SQL Server 2012 SP1 installed
You will also need one of the following:Kb2533623 - Windows Server 2008 R2 Kb2858668 - Windows Server 2012 KB2982006 – Windows Server 2012 R2
Step 2 – Upgrade, Publish Top, Upgrade DBs• Move users off the Pool you want to upgrade
• Don’t do a pool failover, just a regular move• Pool pairing can remain intact, but you should spend “minimal
time” in a Lync 2013/SfB Pairing• Don’t do the pool with CMS on first, needs to replicate during
upgrade process• You need a non 2013 Server to install the SfB Management Tools on• Download Topology, Publish Topology to update Topology and DBs• No AD Schema Change (Minor “forest prep” group change, Adding
RTCComponentUniversalServices Group to RTCUniversalReadOnlyAdmins)
• Wait for Topology Update to replicate around all pools, especially upgrade target pool
Publish
Step 3 – Stop the Target FE servicesDisable-CsComputer –ScorchStops and Disables Lync Services
Step 4 – Run setup on Serverssetup.exe /inplaceupgradeLync bits are removed and SfB Bits are installed
Install Process
Step 5 – Start SfB PoolStart-CsPool
• QoE Metrics
• LCS CDR
• SSRS – Canned Reports
• SQL Queries (Call Quality Methodology)
• Key Health Indicators
Monitoring Reports
• Rate My Call• Schema changes• Coexistence with 2013, 2013 CU5+ can write
into a SfB Mon DB• Call Quality Dashboard
Skype for Business QoE Improvements
Rate My Call UI and resulting data
Monitoring Database Schema Changes New Tables
CallQualityFeedback CallQualityFeedbackToken CallQualityFeedbackTokenDe
f SSID ConnectionName DNSSuffix
Updated Tables MediaLine AudioStream VideoStream AppSharingStream Session
A host of new Wi-Fi, detailed media stack and new app sharing statistics
Monitoring Database Upgrade/Coexistence When you upgrade a Lync 2013 pool to Skype
for Business the associated monitoring database can be upgraded
Excising data is preserved If you start with a new Skype for Business
pool you have to create a new monitoring database No migration of QoE or CDR data from Lync to Skype for Business
• Call Quality Dashboard• Web portal for quickly creating and organizing reports based on
Quality of Experience (QoE) data• CQD deploys a SSAS cube to aggregate the data in the QoEMetrics
database.
• The portal is optimized for several workflows involving QoE data• caching of report data for fast access• deep links to report pages for information sharing and
publishing• streamlined report editing and creation• and editable metadata for report descriptions
• CQD exposes web APIs that give users programmatic access to the cube data for use in custom dashboards
Call Quality Dashboard (CQD)
• QoE Archive• Cube-based reports based on SQL Server analysis
server• Web API access to cube data• HTML5 + JavaScript report portal• Report editing and design• <1s query return performance against SSAS• Support for Lync 2013 and Skype for Business
Call Quality Dashboard Features
ArchitectureSkype for Business Topology Call Quality Dashboard
Monitoring Server
Archive Database
SSASCube
Repository Database
Web Portal
• SQL Server 2008 R2+ Standard (1 dimensional) Or Enterprise (3 dimensional)
• Separate Download: https://www.microsoft.com/en-us/download/details.aspx?id=46916
Install Process• Setup SQL/IIS• Account Permissions• MSI Install• https://
technet.microsoft.com/en-us/library/mt126253.aspx
At a minimum, the following tables need to be populated to create these reports:
• CqdBuilding
• CqdNetwork
• These are not pulled from Lync/SfB
Supplying Subnet Information
CqdBuildingColumn Data Type Allow
NullsDetails
BuildingKey int No Primary key for the CqdBuilding table
BuildingName varchar(80) No Building name
BuildingShortName
varchar(10) No Shorter version of the Building name
OwnershipTypeId int No Foreign key, should match one of the entries in the CqdBuildingOwners table
BuildingTypeId Int No Foreign key, should match one of the entries in the CqdBuildingType table
Latitude float Yes Latitude of the building
Longitude float Yes Longitude of the building
CqdNetworkColumn Data Type Allow
NullsDetails
Network varchar(25)
No Subnet address
NetworkRange tinyint Yes Subnet mask
NetworkNameID int Yes Optionally maps to a row in CqdNetworkName table
BuildingKey int Yes Foreign key, should match one of the entries in the CqdBuilding table
UpdatedDate datetime No Datetime for when the entry was last updated
Using the Call Quality Dashboard
Investigation Model Reports
Measurement and Filters
Buildings
Volume/Percentage
Two sets of API are availableData APIs for accessing the CubeRepository API for accessing the Report Metadata
Data API is a REST API for working with the databaseProvides aggregated QoE metrics based on specified dimensions and filters
Repository API is a REST API for working reportsRepository allows the contents to be organized in a tree or graph structure such that users can group them in the ways that make sense to the users
Programmatic Access to the Cube
I have a PBX but want Click-To-Dial…CMPTCTB - “Call my phone, then Callee, then bridge”Integration with existing PBXNot CSTA (RCC)
Skype for Business ClientClick-2-CallContact Dialing
Skype calls me, then skype calls youDial back to PBX, Mom, etc.
Presenceon call presence information when making an outbound call via CVW
No Incoming PBX Call Support/Features
Call via Work
1
2
3
4
5
6
PBX
PSTNDestination
Skype for Business pool
Skype for Business client
PBX Station
Local call
Far-end call
1. User instantiates call from Skype for Business rich client
2. Skype for Business client places call to user’s PBX station set (or to any other PSTN phone number)
3. PBX routes call and local user answers
4. When Skype for Business client sees this call answered, places far-end call. Here Skype for Business will use PBX user’s DID as ANI
5. PBX routes call out to PSTN with user’s DID (or to any other local PBX endpoint)
6. Far-end call answers and call is established, with Skype for Business acting as control channel
Q&A
Video Interoperability Server (VIS)DeploymentDemo
Skype for Business Room SystemsIntroducing RT100Demo
Agenda
Video Interop Server (VIS)Acts as an intermediary between Skype for Business Server and video teleconferencing systemsHat Tip: Jeff Schertz, Polycom (@jdscher)
What is a VTC?Video Teleconferencing (VTC)Traditional meeting room video conferencing systems
Often deployed with two monitors: one for video and another for content sharing
Can range from small fixed cameras and table microphones to multiple arrays of each
Support variety of standards-based protocols like SIP, H.323, ISDN, TIP…
Some may even support native registration directly to Lync/SfB, but most do not
Lync Room System is not categorized as a VTC
H.264 AVC CompatibilitySo why do we still need more stuff?
Session Initiation ProtocolSession Initiation Protocol Extensions [MS-SIP]
Supported: ms-dialog-route-set-updateSupported: ms-safe-transferSupported: ms-senderSupported: ms-conf-inviteMs-Conversation-ID:ms-keep-alive: UAC;hop-hop=yesms-subnet: 192.168.100.0
Real-time Transport ProtocolRTP Payload Format for H.264 Video Streams Extensions [MS-H264PF]
The Lync 2013 X-H264UC encoder will format the media stream using Network Abstraction Layer (NAL) units such that a standard H.264 AVC decoder can identify the AVC packets apart from SVC packets and then discard any unsupported SVC data.
Real-time Transport Control Protocol
RTCP packets should be sent on every RTP session. Failure to do so can result in loss of functionality and possibly termination of the session by time-out.
Real-time Transport Protocol Extensions - RTCP Details [MS-RTCP]
SIP
SDP
RTCP
RTP
Session Description Protocol
Legacy VTCa=rtpmap:109 H264/90000a=rtpmap:34 H263/90000
Lync 2010 Clienta=rtpmap:121 x-rtvc1/90000a=rtpmap:34 H263/90000
Session Description Protocol Extensions [MS-SDP]
Lync 2013 & Skype for Business 2015 Clientsa=rtpmap:122 X-H264UC/90000a=rtpmap:121 x-rtvc1/90000
What can VIS provide?Peer CallsA VTC user can call a Skype for Business 2015 or Lync 2013 client directlySingle video stream of a specific resolution and frame rate provided by each end
Conference CallsA VTC user can join meetings hosted on a Skype for Business 2015 or Lync 2013 AVMCUCall and conference control actions
What does VIS not provide?No PresenceThe VTC is not registered to SfB Server and VIS does not relay presence information in either direction
No Content SharingNo desktop, application or any other content sharing modality is supported through VIS
No Federated MeetingsA VTC can only join Skype Meetings hosted in the same topology as the trunked VIS pool
No External VTCsOnly VTCs with local network access to the video gateway and VIS are supportedExternal SfB and Lync clients are supported via the Edge Server
What does VIS not provide?No RTV or CCCP SupportVIS only supports transcoding H.264 video for Lync/SfB clientsNo interop with Lync 2010 and older clientsCannot drag-and-drop VTCs into Skype Meetings
No PSTN CallingA VTC can neither place nor receive calls to the PSTN
Limited Standards-Based Features and CompatibilityNo H.323, H.263, ISDN, TIP/ITP (multiscreen immersive rooms)Active Speaker only, no continuous presence or ‘gallery’ view
How does VIS work?A voice trunk, yet for video (and audio)The Video Interop Server acts very much like a Mediation Server
How does VIS work?Transcodes video in both directionsHandles conversion of SVC and AVC streams without the need for traditional transcodingUsed in Peer to Peer Calls and simple Skype Meetings
H.264 SVCH.264 AVC
How does VIS work?Can transcode additional video streamsTranscodes a single AVC stream into one or more SVC streams in conference callsCapability can be disabled to increase scale
12 3
720p 30fps
360p 30fps
180p 15fps
1
2
3
What can leverage VIS?Video GatewayA SIP trunk is established between VIS and a supported video gatewaySupported room systems must be registered to the video gateway
Room SystemsSIP compatible endpointsModels tested directly by Microsoft
VTC
Video Gateway
Skype for Business Front End Server
Skype for Business Client
Skype for Business Video Interop Server
Signaling
Signaling
Currently SupportedVideo GatewayCisco Unified Communications Manager (CUCM)• Release 10.5
Room SystemsCisco TelePresence Room Systems• Cisco TelePresence Codecs (C40, C60, C90)• Cisco TelePresence DX Series (DX80)• Cisco TelePresence EX Series (EX60, EX90)• Cisco TelePresence MX Series (MX200, MX300)• Cisco TelePresence SX Series (SX20)
Cisco TelePresence Software• Release TC 7.0.0 or newer
VIS Server PrerequisitesServer HardwareMinimum of two CPUs are requiredSingle CPU configuration will reduce video quality
Video Transmit Receive
Protocol H264 H264
Resolution 352x288 352x288
Frame rate 15 fps 15 fps
Channel rate 52 kbps 29 kbps
Total packet loss 0.0% 0.0%
Current packet loss 0.0% 0.0%
Jitter 0 ms 1 ms
VIS Pool ArchitectureStandalone PoolFront End collocation not allowed (unlike Mediation role)Defined in Topology Builder as single or multiple host pool
Multiple ServersLeverages DNS Load BalancingRoughly 1 server per 16 transcoded sessions
VIS Pool FailoverMultiple Video Gateways : Single VIS PoolSupported within Topology Builder
Get-CsService -VideoGateway | Select-Object Identity,VideoInteropServer |fl
Identity : VideoGateway:cucm1.contoso.comVideoInteropServer : VideoInteropServer:vispool.contoso.com
Identity : VideoGateway:cucm2.contoso.comVideoInteropServer : VideoInteropServer:vispool.contoso.com
cucm1.contoso.com
cucm1.contoso.com
vispool.contoso.com
Lync Server CoexistenceLync Server 2013 PoolSkype for Business Server 2015 pool required as next-hop target for VISLync Server 2013 CU5-HF9 required
Supported ClientsSkype for Business 2015Lync 2013 Desktop ClientLync 2013 Mobile ClientsLync 2013 Windows Store App
VTC
Video Gateway
Video Interop Server
Lync 2013 Client Lync 2013 Front End Server
Skype for Business Front End Server
VIS Deployment
Topology BuilderCreate VIS PoolAdd new Video Interop Server Pool
Topology BuilderEdit VIS PoolConfigure ports on new VIS pool to enable TCPOnly TCP is currently tested and supported with CUCM
Topology BuilderCreate Video GatewayAdd new Video Gateway New SIP Video Trunk automatically
created
Deploy ServerPrerequisitesAdd-WindowsFeature NET-Framework-Core
Deployment WizardInstall Local Configuration StoreInstall Skype for Business Server ComponentsRequest and Install Certificate
Start ServicesServices Control PanelPowerShellStart-CsWindowsService RTCCLSAGTStart-CsWindowsService REPLICAStart-CsWindowsService VISSVC
VIS Default ConfigurationGet-CsVideoTrunkConfigurationIdentity : GlobalGatewaySendsRtcpForActiveCalls : TrueGatewaySendsRtcpForCallsOnHold : FalseEnableMediaEncryptionForSipOverTls : TrueEnableSessionTimer : FalseForwardErrorCorrectionType : None | Cisco
Get-CsThirdPartyVideoSystemPolicyIdentity : GlobalSupportsSendingLowResolution : True
Get-CsVideoInteropServerConfigurationIdentity : GlobalEnableEnhancedVideoExperience : True
VIS ConfigurationTrunk ConfigurationNew-CsVideoTrunkConfiguration -Identity "Service:VideoGateway:cucm.contoso.com" -GatewaySendsRtcpForActiveCalls $false
Dial PlanNew-CsDialPlan -Identity "Service:VideoGateway:cucm.contoso.com" -SimpleName "VTCDialPlan“
New-CsVoiceNormalizationRule -Identity "Service:VideoGateway:cucm.contoso.com/SevenDigitRule" -Pattern '^(\d{7})$' -Translation '+1425$1'
Remove-CsVoiceNormalizationRule -Identity "Service:VideoGateway:cucm.contoso.com/Keep All"
VIS ConfigurationDial Plan (GUI-based)
Video Gateway ConfigurationCUCM Setuphttps://technet.microsoft.com/en-us/library/dn951430.aspxNote: There are a number of typos within the existing TechNet setup. Biggest gotcha is CUCM SIP Trunk port default is 6001 not 5060
VIS Demo
Skype for Business Room Systems Update
Skype for Business in all types of meeting spaces
The HuddleOn the Go My Stage
Next Gen Conference Room The Vibe
The Auditorium
A personal space where presenters can look and sound their best when engaging with remote audiences
A place for imprompturich collaboration and staying connected without leaving remote people behind
The meeting room that “just works” to help presenters perform confidently and participants interact naturally
The public space where anyone can share, discover ideas, and make timely connections—and just have some fun
Where information is broadcast or exchanged among a large group
Any place where remote or mobile workers need to connect, present, or conference with others
2015 – Skype Room Systems
SmallUnmanaged
LargeManaged
ROOM SIZE
FUN
CTIO
NA
LITY
Skype Room System (expanded spaces)
RoundTable 100
Surface Hub
Polycom RoundTable 100Affordable and easy to set up hardware to bring Skype to your meeting room• Meeting room appliance with audio and video• Connect to your existing display• Set it up and start using in less than 10 minutes• No IT help needed
Start meetings quickly. Run meetings efficiently• Start the meeting confidently from your mobile phone• High-quality remote user experience
Powered by O365 and Skype for Business• Works just like Skype for Business• Content access and interaction• Capture meeting content and summary
HardwareComponentsIntel/Gigabyte NUCBroadwell i3 – 4GB RAM, 120 GB SSD
Logitech C930 Camera
Plantronics Speakerphone
RoundTable 100 – under the hoodLocked down applianceWindows Embedded 8.1Dedicated Skype for Business appAutomatically updated by MicrosoftCloud connected, unmanaged device
Companion appUsed for device setup device and meeting joinNative apps for Windows Phone, Android, iOSManages device controls
Device coordination serviceService managed by Microsoft for provisioning RoundTable 100Ensures authenticity of device being provisionedSends control messages from phone app to RoundTable 100
Identity ConceptAlternate Approach
RT100 Lync Room System or VTC
CX5x00
Room IdentityThe device represents the room not the person in it
Personal IdentityDevice takes on Users identity
Representative IdentityTechnically the device uses Lync’s Anonymous JoinIt’s not “Joe” but it’s representing Joe now
RT100 Demo
Q&A
