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Discovery – What the user really wants is a pyramid
Alpha – Hmmm, This is trickier than we thought
Beta – Wait, That’s way too steep
Go Live Candidate – I think we’ve got it for now
In Service – Let’s iterate some more
In M
od
ern
Ter
min
olo
gy
30
0 Years o
f Iteration
In-house Software Development(1970s/80s)
Single Prime Outsource Contracts(1990s)
100% Online, Joined Up, Citizen Focused
(2000s)
Multi-Prime OutsourceVertical/Horizontal
Splits(2000s)
Multi-Billion Outsourced Delivery
Programmes(2000s)
30
Years Of Iteratio
n
In-house Software Development(1970s/80s)
Single Prime Outsource Contracts(1990s)
100% Online, Joined Up, Citizen Focused
(2000s)
Multi-Prime OutsourceVertical/Horizontal
Splits(2000s)
Multi-Billion Outsourced Delivery
Programmes(2005s)
3 Years O
f Iteration
Multiple Suppliers (including SMEs) As
Peers
Customer As Integrator And Visible Risk Holder
Agile, Adaptive, Incremental And User
Led
Digital By Default, Cloud First, Shared
Assets, Open Source and Open Standards
Opex / Not Capex, £100m IT limits, 2 year
durations
Mind The Gaps
Web
Web
PSN
PSN
PSN
PSN
AD Mail, File StoreMaster ADHorizon/Citrix
Legacy App
Migrated Apps New App
Mobile
Devices
New Hosting
Legacy
Legacy
Legacy Citrix
PSN
Crown Hosting?
Printers
Mind The Gaps
Web
Web
PSN
PSN
PSN
PSN
AD Mail, File StoreMaster ADHorizon/Citrix
Legacy App
Migrated Apps New App
Mobile
Devices
New Hosting
Legacy Citrix
PSN
Crown Hosting?
PSN
Printers
Consider The Gap Minded• It’s all about the gaps
– Users: have we met their needs?– Capability: do we have what it takes?– Expectation: do we know what we want?– Between suppliers: have we told them what to do?– Communication: have we been clear?– Decisions: have we made the decisions needed?
• Transition will be bumpy– Trial it, add to it, scale it … manage the gaps– Learn real integration as we go
• Plan– But know that your plan is full of gaps– Plug them