Embed Size (px)
Citation preview
Microsoft Dynamics 365Allan Harand
Microsoft Dynamics müügijuht29. november 2016
2
“Microsoft is the productivity and platform company for the mobile-first and cloud-first world.
We will reinvent productivity to empower every person and every organization on the planet to do more and achieve more.”
— S A T Y A N A D E L L A , C E O
Olukorrast turgudelKliendikogemus202
0Aastaks 2020, muutub ‘kliendikogemus’ kõige olulisemaks teguriks ostuotsuste tegemisel - olulisemaks kui hind või brändProduktiivsus40% töötaja tootlikusest läheb kaduma erinevate töövahendite vahel pideval ümberlülitumisel. Sellelst tulenevat kogukulu hinnatakse globaalselt $450B aastas.
40%
Digipööre Ettevõtted kes on kiiremini kohandanud oma äriprotsessid digitaalse ajastu võimalustele, teevad keskmiselt 100$ milj. suuremat müügikäivet.
$100M
http://www.apa.org/pubs/journals/releases/xhp274763.pdf
“Vanasti” ‘Pilveteenuste’ ajastu
CRM ERP
Uue generatsiooni äri(tarkvara) lahendused
Uue generatsiooni äri(tarkvara) lahendused
CRM ERP
Microsoft
Dynamics 365
+
Sales
Customer Service
OperationsField Service
Marketing
Project ServiceAutomation
Application Platform (PowerApps, Power BI Embedded, Flow) & Common Data Model
Office 365
Microsoft AppSource
Third Party Business Applications
Dynamics 365
Field Service
Sales Customer Service Project Service Automation
Marketing Operations
Azure
Microsofti ärilahenduste ‘pilveteenuste’ mudel
Power BI
Cortana Intelligence
Azure IoT
Dynamics 365 paketid
Enterprise edition
• Optimeeritud ~250+ töötajaga ettevõtetele
• CRMOL + AX• Online / Online + On-prem• 20 miinimum kasutajat (AX7)
Business edition
• Optimeeritud 10-250 töötajaga ettevõtetele
• Financials (“Project Madeira”) • Sales and Marketing• Online only• 300 maksimum kasutajat
Microsoft Dynamics 365Varem Alates Nov.2016
Dynamics CRM• Field Service• Project Service Automation• Sales Management
Dynamics AX
Project Madeira (NAV)
Dynamics 365 for Sales Dynamics 365 for Customer Service Dynamics 365 for Field ServiceDynamics 365 for Project Service Automation
Dynamics 365 for Operations (AX7)
Dynamics NAVDynamics NAV
Dynamics 365 for Financials
DYNAMICS 365 FOR TEAM MEMBERS, ENTERPRISE EDITION
ADOBE MARKETING CLOUD
OPERATIONS (AX7)
FIELD SERVICE
SALES CUSTOMER SERVICE
PROJECT SERVICE AUTOMATION
Dynamics 365 Enterprise pakett
POWERAPPS
DYNAMICS 365, ENTERPRISE EDITION (PLAN 2)
DYNAMICS 365, ENTERPRISE EDITION (PLAN 1)
Full
Use
rsLi
ght
Use
r
Apps
Plan
s
DYNAMICS 365 FOR TEAM MEMBERS, ENTERPRISE EDITION
ADOBE MARKETING CLOUD
OPERATIONS (AX7)
FIELD SERVICE
SALES CUSTOMER SERVICE
PROJECT SERVICE AUTOMATION
Dynamics 365 Enterprise pakett
POWERAPPS
DYNAMICS 365, ENTERPRISE EDITION (PLAN 2)
DYNAMICS 365, ENTERPRISE EDITION (PLAN 1)
Full
Use
rsLi
ght
Use
r
Apps
Plan
s
$210
$60 - $115
$4 - $10
$40 $95 $95 $95 $95 $190
Online kliendid ‘On Premises’ kliendid
Dynamicsi (praeguse) kasutaja valikud
Lepingu uuendamisel
‘On Prem’ + pilve lisa (add-on)Jätkab ‘On-Prem’ Liigub ‘pilve’Jätkab online’s
Jätkab tarkvarakindlustuse
maksmist
Lepingu uuendamisel
Jätkab tarkvarakindlustuse
maksmist+ ostab ‘pilve lisa’ SKU
Igal ajal
Muuab litsentsid ‘pilve litsentsideks’
Lepingu uuendamisel
Dynamics Roadmap
Detailne ülevaade Microsoft Dynamics toodete ‘roadmap’ist: https://roadmap.dynamics.com/
AccuWeather weathers the data stormWhen the worldwide growth of connected devices pushed demand for AccuWeather up-to-the-minute weather forecasts from 2 million to 4 billion requests a day, the online weather service had a category-5 data storm to manage. The company had to collect more information from more locations and increase service speed at the same time, so AccuWeather adopted Microsoft Azure to store, process, and deliver content in the cloud. It deployed Microsoft Dynamics 365 to better gather, access, analyze, and distribute real-time data from more than 3 billion locations around the world. AccuWeather has developed the speed and flexibility to respond effectively to 13 billion service requests a day—and now the forecast is for accelerated business growth.
Cloud and Server PlatformData Management
Business NeedsSales Management Contact/Call Center ManagementCustomer Service
PartnerDell Marketing CDW
CountryUnited States
VerticalAccounting & Consulting
SizeEmployees: 350Annual Revenue: $82M
TechnologiesAzureDynamics 365 for Field ServiceDynamics 365 for Operations
© 2015 Microsoft Corporation. All rights reserved.
Tänud!
Kontakt: [email protected]+372 606 2600 www.columbusglobal.com/ee
