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OPEN SOFTWARE FOR LIBRARIES: Current Trends and Issues Marshall Breeding Director for Innovative Technology and Research Vanderbilt University Library Founder and Publisher, Library Technology Guides http://www.librarytechnology.org/ http://twitter.com/mbreeding 29 March, 2011 Modelos de negocio y de gestión de contenidos con software libre

Marshall Breeding Jornada Software Libre Baratz-EPI

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Presentación de Marshall Breeding. "Open Software for Libraries: Current Trends and Issues". Jornada Software Libre. Baratz-EPI. Madrid, 29 de marzo 2012

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Page 1: Marshall Breeding Jornada Software Libre Baratz-EPI

OPEN SOFTWARE FOR LIBRARIES:

Current Trends and Issues

Marshall BreedingDirector for Innovative Technology and ResearchVanderbilt University LibraryFounder and Publisher, Library Technology Guideshttp://www.librarytechnology.org/http://twitter.com/mbreeding29 March, 2011 Modelos de negocio y de gestión de

contenidos con software libre

Page 2: Marshall Breeding Jornada Software Libre Baratz-EPI

Abstract

Libraries have a natural affinity with open source software, and many have implemented it for their strategic automation infrastructure, including ILS and discovery systems. In his analysis of the library automation industry, Breeding tracks the pace of adoption of open source library automation. Come hear his perspectives on the current and emerging trends of open source in the industry relative to proprietary products and how it fares relative to broader trends such as comprehensive resource management, cloud computing, and new-generation discovery.

Page 3: Marshall Breeding Jornada Software Libre Baratz-EPI

Context: Basic library automation trends

Transition away from legacy Integrated Library System model Transition into new genre of Library Services

Platforms Large-scale consolidation of automation: regional,

state-wide, national Converged workflows: Print, electronic, digital Increased reliance on cloud technologies: multi-

tenant software-as-a-service Enterprise-level infrastructure Platform of open APIs for customized functionality

and interoperability

Page 4: Marshall Breeding Jornada Software Libre Baratz-EPI

What are the trends in the adoption of Open Source library management software by libraries

Adoption Patterns by Libraries

Page 5: Marshall Breeding Jornada Software Libre Baratz-EPI

Recent ILS Industry Contracts

Company Product 2009 2010

2011

OCLC WorldShare Management Services 184

Innovative Interfaces Sierra   206

Ex Libris Alma 8 24

SirsiDynix Symphony  - 126 122

Innovative Interfaces, Inc.

Millennium 45 39 32

The Library Corporation

Library.Solution 30 43 48

Ex Libris Aleph 47 39 25

VTLS Inc. Virtua 18 22 13

Polaris Library Systems

Polaris ILS 33 23 53

Biblionix Apollo 55 87 79

ByWater Solutions Koha 7 44 54

PTFS LibLime LibLime Academic Koha     7

PTFS LibLime LibLime Koha   44 27

Equinox Software Evergreen 18 15 21

Equinox Software Koha     6

Page 8: Marshall Breeding Jornada Software Libre Baratz-EPI

Does open source result in higher or lower satisfaction by libraries that have adopted it for library management systems?

Perceptions of Open Source

Page 9: Marshall Breeding Jornada Software Libre Baratz-EPI

Perceptions Survey – Open Source Interest

Page 10: Marshall Breeding Jornada Software Libre Baratz-EPI

Perceptions Survey – Perceived functionality

Page 11: Marshall Breeding Jornada Software Libre Baratz-EPI

Perceptions Survey – ILS Satisfaction

Page 12: Marshall Breeding Jornada Software Libre Baratz-EPI

Business Models

Page 13: Marshall Breeding Jornada Software Libre Baratz-EPI

US: Commercial involvement dominates

Almost all installations of open source ILS products in the United States involve contracts with commercial companies

Mostly hosted by the commercial support company

A very small minority of independent installations

Consortial arrangement: Consortial office provides support to libraries Commercial firm provides support to consortial

office

Page 14: Marshall Breeding Jornada Software Libre Baratz-EPI

International scenarios

Internationally support is often provided though government agencies or non-governmental organizations

Need for translations and to implement local functionality

CONABIP: Developing Koha for Bibliotecas Populares en Argentina

National Library of Philippines: provides Koha for all public libraries

EIFL: Pilot implementations of Koha and Evergreen in developing nations

Spain : Koha – Kobli for governmental libraries Bireme / UNESCO: development of ABCD as an open

source LMS based on CDS/ISIS technologies

Page 15: Marshall Breeding Jornada Software Libre Baratz-EPI

The business of open source Many Commercial companies with

interest in open source library automation products

Revenue sources Conversion of data from incumbent system Installation / configuration Training Support / Help desk Hosting Sponsored Development

Page 16: Marshall Breeding Jornada Software Libre Baratz-EPI

Proprietary software business model

Software License Fee Conversion, Installation, training Annual maintenance for upgrades,

service, support (~15 percent) Hosting (optional)

Page 17: Marshall Breeding Jornada Software Libre Baratz-EPI

Business realities

Same cost exist elements for any major software development projects

Software engineers to develop business application

Quality assurance Administration / Govenance Data Migration Implementation Hosting infrastructure Service and support

Page 18: Marshall Breeding Jornada Software Libre Baratz-EPI

Revenue sources

Open source software based entirely on services or contributed effort

Proprietary software revenues derived from Licensing plus modest (15%) maintenance and service fees

Both Open source and Proprietary software moving toward subscriptions-based SaaS

Page 19: Marshall Breeding Jornada Software Libre Baratz-EPI

Open Source Governance

Some entity needs to manage the overall project – Otherwise Chaos ensues Ownership of intellectual property (trademarks, copyrights,

patents) Provide legal and administrative support Strategic leadership: trajectory of development Represent key stakeholders: developers, institutional

implementers, end-users Provide tools for development, codebase management,

distribution Manage personnel resources Enforce and manage quality control

Examples: Apache Software Foundation, Kuali Foundation,

Page 20: Marshall Breeding Jornada Software Libre Baratz-EPI

Software as a service (multi-tenant)

Open source or proprietary All-inclusive subscription fee

Hosting Maintenance (always up-to-date) Support Annual fee scaled to the size and

complexity of library

Page 21: Marshall Breeding Jornada Software Libre Baratz-EPI

Development Resources

Company Dev Sup Sales Admin Other TotalEx Libris 170 231 54 44 13 512Follett Software Company 87 143 86 49 0 365Innovative Interfaces, Inc. 83 158 43 24 3 311SirsiDynix Corporation 84 166 51 23 56 380Serials Solutions 80 50 46 4 57 237Axiell 57 66 34 35 34 226The Library Corporation 39 91 28 13 28 199Polaris Library Systems 27 42 15 2   86VTLS Inc. 24 48 12 8 18 110KohaByWater Solutions 3 12 3 3 1 13Catalyst IT 3         BibLibre 4 3       Koha Total (estimated) 15PTFS 5 16 8 8   155EvergreenEquinox Software 6 5 2 3 5 21

Page 22: Marshall Breeding Jornada Software Libre Baratz-EPI

Models of Openness

Page 23: Marshall Breeding Jornada Software Libre Baratz-EPI

Programming levels

Systems software development: professional software engineer using languages such as C++, Microsoft .Net, Java, JEEE

Systems integration and extension: mid-level programmers with knowledge of scripting languages such as PHP, Ruby, Perl, Python Works with application programming

interfaces (APIs) to create new functionality or manipulate date from an existing business system

Page 24: Marshall Breeding Jornada Software Libre Baratz-EPI

Closed Systems

CirculationAcquisitionsCataloging

Staff Interfaces:

End User Interfaces:

Data Stores:

Functionalmodules:

No programmable Access to the system.

Captive to the userInterfaces supplied by the developer

Programmer access:

Page 25: Marshall Breeding Jornada Software Libre Baratz-EPI

Standard RDBM Systems

CirculationAcquisitionsCataloging

Staff Interfaces:

End User Interfaces:

Data Stores:

Functionalmodules:

Database administrators can access data stores involved with the system:

Read-only?Read/write?

Developer shares database schema

Programmer access:

Page 26: Marshall Breeding Jornada Software Libre Baratz-EPI

Open Source Model

CirculationAcquisitionsCataloging

Staff Interfaces:

End User Interfaces:

Data Stores:

Functionalmodules:

All aspects of the system available to inspection and modification.

Programmer access:

Database Administratoror

SQL Programmer

SoftwareEngineer

Page 27: Marshall Breeding Jornada Software Libre Baratz-EPI

Open API Model

CirculationAcquisitionsCataloging

Staff Interfaces:

End User Interfaces:

Data Stores:

Functionalmodules:

Core application closed.

Third party developers code against the published APIs or RDBMS tables.

Programmer access:

Published APIs

Programmer /Integrator

Page 28: Marshall Breeding Jornada Software Libre Baratz-EPI

Open Source / Open API Model

CirculationAcquisitionsCataloging

Staff Interfaces:

End User Interfaces:

Data Stores:

Functionalmodules:

Core application open.

Third party developers code against the published APIs or RDBMS tables.

Published APIs

Programmer access:

DBA

SoftwareEngineer

Integrator

Page 29: Marshall Breeding Jornada Software Libre Baratz-EPI

Application API exposed to External Applications

Core Functionality / Business Logic

Application Programming Interfaces

Public Interfac

e

Staff Interfa

ce

Reports

ModuleDelivered

Interfaces use proprietary programming

Core Software

Data stores

RDMS API

External applicatio

ns

Page 30: Marshall Breeding Jornada Software Libre Baratz-EPI

Legacy ILS Model + protocol

Circulation

BIB

Staff Interfaces:

Holding / Items

CircTransact

User Vendor Policies$$$

Funds

CatalogingAcquisitions Serials OnlineCatalog

Public Interfaces:

Application Programming Interfaces

Protocols: SIP2 NCIP Z39.50 OAI-PMH

Self-Check

Self-Check

Interlibrary

LoanSystem

Interlibrary

LoanSystem

Page 31: Marshall Breeding Jornada Software Libre Baratz-EPI

Legacy ILS Model / External API

Circulation

BIB

Staff Interfaces:

Holding / Items

CircTransact

User Vendor Policies$$$

Funds

CatalogingAcquisitions Serials OnlineCatalog

Public Interfaces:

Application Programming Interfaces / Web Services

Protocols: SIP2 NCIP Z39.50 OAI-PMH

ExternalSystems

& Services

ExternalSystems

& Services

Flexible Interoperability

Page 32: Marshall Breeding Jornada Software Libre Baratz-EPI

Con

solid

ate

d in

dex

Search Engine

Unified Presentation LayerSearch:

Digital Coll

ProQuest

EBSCO…

JSTOR

Other Resour

ces

New Library Management Model

`

API Layer

Library Services Platform

LearningManageme

nt

LearningManageme

nt

Enterprise ResourcePlanning

Enterprise ResourcePlanning

StockManageme

nt

StockManageme

nt

Self-Check /

Automated Return

Self-Check /

Automated Return

Authentication

Service

Authentication

Service

Smart Cad /

Payment systems

Smart Cad /

Payment systems

Discovery

Service

Page 33: Marshall Breeding Jornada Software Libre Baratz-EPI

Open source version of legacy models?

or New opportunities to support

modern libraries?

Is Open Source ILS transformative

Page 34: Marshall Breeding Jornada Software Libre Baratz-EPI

Opening up Library Systems through Web Services and SOA: Hype or Reality?

This report aims to assess the current slate of major

library automation systems in regard to their

ability to provide openness through APIs, Web services, and the

adoption of SOA.

Library Technology Reports Nov/Dec Issue 2009 by Marshall Breeding

Page 35: Marshall Breeding Jornada Software Libre Baratz-EPI

Opening up Library Systems through Web Services and SOA: Hype or Reality?

“We also note that the two open source systems lag behind proprietary systems in terms of customer-facing APIs that result in tangible activities which extend functionality or enable interoperability.”

Library Technology Reports Nov/Dec Issue 2009 by Marshall Breeding

Page 36: Marshall Breeding Jornada Software Libre Baratz-EPI

Opening up Library Systems through Web Services and SOA: Hype or Reality?

“The APIs available to library programmers continue to be

quirky and less than comprehensive, even from

the vendors with the strongest offerings in this

area.”

Library Technology Reports Nov/Dec Issue 2009 by Marshall Breeding

Page 37: Marshall Breeding Jornada Software Libre Baratz-EPI

Open Systems

Achieving openness has risen as the key driver behind library technology strategies

Libraries need to do more with their data Ability to improve customer experience and

operational efficiencies Demand for Interoperability Open source – full access to internal

program of the application Open API’s – expose programmatic

interfaces to data and functionality

Page 38: Marshall Breeding Jornada Software Libre Baratz-EPI

Library Services Platform

Possible new term for the successor to the ILS

ILS now viewed as print-centric Next Generation systems must serve as

platforms to connect external systems as well as to deliver internal functionality

Delivered Functionality + library created extensions + interoperability

Page 39: Marshall Breeding Jornada Software Libre Baratz-EPI

Current Open Source ILS Products

Page 40: Marshall Breeding Jornada Software Libre Baratz-EPI

Competing Models of Library Automation

Traditional Proprietary Commercial ILS (print centric) Millennium, Symphony, Polaris

Traditional Open Source ILS (print centric) Evergreen, Koha

Hybrid Approach Sierra Services Platform (Innovative Interfaces)

Library Services Platforms Ex Libris Alma, Serials Solutions Alma, Kuali

OLE, OCLC WorldShare Management Services

Page 41: Marshall Breeding Jornada Software Libre Baratz-EPI

Koha

Originally developed in 1999 for small group of libraries in New Zealand, Horowhenua Library Trust by Katipo Communications, production use by Jan 2000

Gained widespread use in the United States around 2004-05 and has seen steady growth in use

Wide international adoption Used in many thousands of libraries. 1,573

represented in lib-web-cats, with many large groups not yet registered.

Page 42: Marshall Breeding Jornada Software Libre Baratz-EPI

Companies involved with Koha

ByWater Solutions. Provides hosting and support services for libraries in the United States

PTFS – LibLime. Provides development, hosting, and support for “LibLime Academic Koha” and “LibLime Koha”

PTFS Europe. Service, hosting and support for Koha in the United Kingdom and parts of Europe.

BibLibre. Provides development, hosting and support primarily to libraries in France Catalist IT: provides development, hosting and support for libraries in Australia an

New Zealand Libéo: Service and suppor for Koha to libraries in Canada Equinox Software, Inc. Provides development, support, and hosting for Koha to

libraries in the United States. Most of the company’s business is based on Evergreen. Orex. Service and support for Koha in Spain Organizadatos: Service and support for Koha in Columbia and other parts of Latin

America Librotech: Based in Norway to promote and provide service and support for Koha in

Scandinavia. Katipo Communications. Service and support for Koha in New Zealand. Previously

sold its interests in Koha to LibLime, but has since reinstated its involvement.

Page 43: Marshall Breeding Jornada Software Libre Baratz-EPI

National Projects to deploy Koha

Philippines: A systematic effort to install Koha in the public libraries sponsored by the state libraries

Spain: Koha-Kobli (Koha Biblioteca) http://kobli.bage.es/

Argentina. CONABIP (Comisión Nacional de Bibliotecas Populares) Customized version of Koha: DigiBepe http://www.conabip.gob.ar/faq/digibepe

Page 45: Marshall Breeding Jornada Software Libre Baratz-EPI

Evergreen

Originally developed by the Georgia Public Library System for the PINES consortium of public libraries in Georgia

PINES includes most of the small and mid-sized public libraries in Georgia, but not the largest urban areas (Atlanta, Cobb County, etc)

Equinox Software, Inc. launched as a separate company in Feb 2007, including most of the team that originally created Evergreen within GPLS.

Evergreen now used in over 1,000 libraries, primarily in the United States and Canada. Some recent international deployments

Page 46: Marshall Breeding Jornada Software Libre Baratz-EPI

Evergreen Worldwide

Page 47: Marshall Breeding Jornada Software Libre Baratz-EPI

Kuali OLE

Mellon funded project to create new enterprise level automation platform for research libraries

1-year planning project led by Duke University

Manage resources of all formats More than an ILS / Less than an ILS Community Source / Open Source

Page 48: Marshall Breeding Jornada Software Libre Baratz-EPI

OLE Project: Phase I

Planning and Design Phase Develop Vision + Blueprint Work with consultants with expertise in

SOA and BPM Instill community ownership of OLE Recruit partners for Phase II

Page 49: Marshall Breeding Jornada Software Libre Baratz-EPI

Kuali OLE Project: Phase II

2-year build project led by Indiana University $2.38 million from Mellon matched by capital

and in-kind contributions by development partners

Community source reference implementation Create software based on OLE blueprint from

current project Early software in 18-24 months High level of investment and commitment to

implementation

Page 50: Marshall Breeding Jornada Software Libre Baratz-EPI

Comparative Issues:

Koha: (ILS) Used in a wide range of library sizes and types Very broad international deployment with translations into

many languages Many support companies in various countries and regions

Evergreen (ILS) Created initially for library consortia, and has since followed

that pattern. Very few instances for single libraries Concentrated in US, Canada, initial deployments in Europe Perceived as more complex to implement than Koha

Kuali OLE: (LSP) Enterprise-level software for academic and research libraries No libraries yet in production

Page 51: Marshall Breeding Jornada Software Libre Baratz-EPI

Questions and discussion