ManageEngine® Applications ManagerManage Application Performance in Physical, Virtual

and Cloud Environments

Agenda

ManageEngine & the 90:10 Promise

ManageEngine Software is used by over 50,000 customers including 3 out of every 5 Fortune 500 companiesManageEngine Software is used by over 50,000 customers including 3 out of every 5 Fortune 500 companies

Vendor Landscape

ManageEngine Applications Manager

• Application Performance Management– Application Servers– Databases– Servers– Middleware/Portal Monitoring– Custom Apps & Web Apps– Virtual & Cloud Resources

• Fault Management• Reporting• SLA Management

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Business Centric View to Monitoring IT Resources

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Business Services Management

Value :

• Prioritize Application Issues• Know which Business Process

is Affected

Single console for App servers, databases, servers, webservices, web transactions & virtual/cloud resources

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Value :

• Lesser Point Tools to Manage• Troubleshoot Performance Issues faster and Effectively

Monitor Physical, Virtual and Cloud Apps

07/22/08

Performance Management: Single Dashboard

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Performance Management (contd.)

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Performance Management (contd.)

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How Applications Manager Works ?

Monitoring Starts

Agentless Monitoring of Heterogeneous Infrastructure

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• CPU, Memory, Disk• Process Monitoring• Network Interface

Stats• Disk I/O • Services on the Server• AS400 server status,

Number of jobs and Admin console 12

Performance Metrics – Servers

• Sessions, Hits Per Second

• JVM Memory, Thread Pools

• Transaction Stats• JMS, Queues • Traffic Metrics • Usage Patterns etc

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Performance Metrics – Application Servers

• Monitor Connection Times, Log Files,

• Monitor Tablespace, database size

• Buffer hit ratios• Reads, Writes, I/O• SQL Statistics, Locks etc

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Performance Metrics - Databases

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Java EE Web Transactions

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Monitor Custom Applications

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End User Experience Measurement

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End User Experience MonitoringReal Browser Monitor : Record & playback web transactions from enterprise branch offices

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End User Experience MonitoringMeasure end user experience of business-critical network services & apps from branch offices

Accurate response time from all critical locations

Categorize performance problems as local or global issues

Troubleshooting Capacity Planning Meet SLAs Improve quality of services to

end users

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Virtualization Monitoring

• Monitor VMware ESX/ESXi and Microsoft Hyper-V servers and their guest VMs

• Performance Management for Heterogeneous IT• End User Monitoring helps manage the user experience prior

and post virtualization• Manage performance of both physical and virtual

infrastructure• Automate Virtual Machine Management

Virtualization Monitoring: VMware & Hyper-V

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• Monitor VMware ESX/ESXi & Microsoft Hyper-V host servers

• Guest VMs• In-depth performance

metrics• Gain insight into ESX &

Hyper-V server performance

• Capacity planning and resource allocation

• Integrated SAN Monitoring

• NetApp, EMC, Brocade using SNIA

Discovery & Mapping of Virtual Resources

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Discover and map dependencies automatically with VMware virtual infrastructure groups

Value:Effective configuration management

Data Centers Clusters ESX/ESXi hosts Virtual Machines

Monitor Amazon EC2, RDS instances & attached EBS volumes

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Cloud Monitoring

CPU Utilization Network Traffic Disk I/O Volume Traffic, Latency Bandwidth Throughput

Value:Gain insight into performance of EC2, RDS instances & EBS

volumes

• Define Service Level Objectives• Escalate SLA Violation via EMail• View SLA Metrics

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SLA Management

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Scalable Monitoring Architecture

Applications Manager Enterprise Edition

Alarm View

Root Cause Analysis

Fault Management

• Over 100 users for contact details• Monitors Servers, databases, Log Files and

Application Servers• Uses APM for Troubleshooting and Availability

Monitoring• IT Operators Uses APM for Availability Monitoring• Admin : Identify Bottlenecks in Infrastructure, plan

capacity• Line of Business Managers : SLA Reports on a

Quarterly Basis 27

Customer Usage ScenarioCRM Application

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Key Differentiators

• Makes your IT Team more Productive• Brings a Business Centric View to IT Resources• Support for Heterogeneous Applications and Servers • Helps you Troubleshoot Faster• Generate Reports and Empower Decision Making• Support for Industry Best Practices • Complement Existing Investments in 3rd Party NSM• Low TCO & High ROI

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Benefits

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AC Nielson

American Honda

Continental Airlines

Cummins

Dupont

Deutsche Bank

EDS

GE Finance

Vodafone

MetLife

Pfizer

Seagate

SDAC Harvard

Walgreens

Yamaha Motor Corporation

Customers

"We managed to save tens of thousands of dollars by switching from CA's Wily Introscope“ - Bill Bohlen, Hallmark Channel.

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Customer Quote

Summary

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Live Demo: http://demo.appmanager.com

Professional Edition Professional Edition

Enterprise Edition : Enterprise Edition : Distributed set up for scalability Free Edition Free Edition : Monitor Up to 5 Servers

Website: http://www.manageengine.com/apm

Product Editions:

Contact: appmanager-support@manageengine.com

Blogs: http://blogs.manageengine.com/appmanager

More Info

For the Toll Free Numbers go to www.manageengine.com

Forums: http://forums.manageengine.com/appmanager

KBase: http://apm.manageengine.com

Pricing: http://www.manageengine.com/apm/pricing.html