Leveraging SolarWinds to Consolidate IT Operations and Management at NHS

LEVERAGING SOLARWINDS TO CONSOLIDATE IT OPERATIONS AND MANAGEMENT AT NHSMarriot t London County Hal lOctober 18, 2016

• SolarWindso Anna Horan, National Government

Marketing [email protected]+353 21 206 4782 (office)

o Jamie Hynds, Senior Sales [email protected] +353 21 206 4740 (office)

INTRODUCTIONS

© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. 2

• Kenson Network Engineering Ltdo Glen Kershaw, Sales Manager

[email protected] +44 01285 647 955 (office)

mailto:[email protected]



AGENDA

• Opening

o SolarWinds Overview

o Kenson Overviews

• Network Management Products -- Technical Updates and Scaling the Orion® Platform

• Break and refreshments

• Systems Management and Security Products -- Technical Updates

• IT Consolidation

• Q&A

The power to manage IT


SOLARWINDS OVERVIEW

• Over 250,000 customers in 170 countries; SMB to Fortune 500®

• More than 425 of the Fortune 500 are customers

• Every branch of DOD and virtually every Civilian and Intelligence agency

• SolarWinds named to Gartner® Magic Quadrant for Network Performance Monitoring and Diagnostics, Feb. 2016

• Headquarters in Austin, TX

• Federal Office in Herndon, VA

• National Government office in Cork, Ireland

• 2,200+ employees worldwide

The power to manage IT

User Experience


OUR VISIONVisibility in a hybrid world

• Regardless of where the applications and underlying infrastructure are deployed

• Regardless of where our management products need to be deployed

• While continuing to take a user-centric approach – only buy what you need, when you need it

Manage All Things IT


Product Mission: Enable IT & DevOps pros to proactively and reactively monitor, alert, troubleshoot and resolve issues quicklyProduct Principles: Powerful (visibility / monitor / Manage IT infrastructures ), Intuitive (Web based easy to implement and use) and Affordable (pricing for agencies of all sizes)

SOLARWINDS 5 STRATEGIC PLATFORMSBuilding block approach for IT Management

Network Management

Performance

Configuration

IP Address

VoIP

Systems andApp Management

Servers & Apps

Virtualization

Storage

Database Management

Database Performance

Tools

Remote Troubleshooting

Web Help Desk®

Topology Mapping

Security Management

Log & Event

Patch

Configuration• MySQL® • Oracle®

• SQL Server®

• DB2®

• SAP® ASE

Device Tracking Secure File Transfer

Web Performance


HOW WE DELIVER OUR VISIONSolarWinds® Orion Platform


• University Hospitals Bristol NHS Foundation Trust

• Wrightington, Wigan and Leigh NHS Trust • NHS North and East London

Commissioning Support Unit• The Royal Marsden NHS Foundation Trust

NOTABLE SOLARWINDS INSTALLATIONS IN THE NHS


• NHS Shared Business Services• NHS Forth Valley • NHS Arden & Greater East Midlands• West Hertfordshire Hospital NHS Trust• The Clatterbridge Cancer Centre NHS

Foundation Trust• NHS Dumfries & Galloway• Pennine Care NHS Foundation Trust• Peterborough and Stamford Hospitals

NHS Foundation Trust

OTHER NOTABLE UK NATIONAL GOVERNMENT INSTALLATIONS


• Health and Social Care Information Centre• Cabinet Office• Government Communications Headquarters • Civil Aviation Authority • Valuations Office Agency • Ministry of Justice • Medicines and Healthcare products Regulatory Agency• Science and Technology Facilities Council • Her Majesty’s Government Communications Centre• Ministry of Defence (MOD) – Royal Air Force, Defence Equipment and Support

KENSON OVERVIEW

10© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.

NETWORK MANAGEMENT PRODUCTS


NETWORK MANAGEMENT SOFTWARE

• Fault, availability, and performance monitoring for networks of all sizes

• Centralized network device change and configuration management

• Centrally manage your entire IP infrastructure and fix conflicts

• Automated device tracking and switch port management

• Alert, isolate, and resolve network outages and performance issues

• Comprehensive network traffic and bandwidth analysis and monitoring

• VoIP and WAN performance monitoring, troubleshooting, and SLA dashboard

Network management software that gives you the power to monitor and manage your network

Network Performance Monitor

Network Configuration Manager

NetFlow Traffic Analyzer

IP Address Manager

User Device Tracker

VoIP & Network Quality Manager


• Network Performance Monitoro NetPath™ troubleshootingo ServiceNow® integrationo Network Insight for F5® BIG-IP® load balancerso Monitoring for Cisco® Switch Stackso Automated Dependencieso Wireless monitoring and Wireless Heat Mapso QoE DPI for Application and Network Response Time

• Engineer’s Toolseto Network troubleshooting leveraging the Orion Platform integration

© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.

NETWORK MANAGEMENT PRODUCTSTechnical review and update

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• NetFlow Traffic Analyzero Cisco NBAR2 supporto Using Flow Navigator for forensics or detailed analysis

• Network Configuration Managero Automated Change Detectiono Bulk Configuration Changeso Compliance Reportingo National Vulnerability Database Integrationo Change Approvals


NETWORK MANAGEMENT PRODUCTS (CONT’D)Technical review and update

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ORION PLATFORM ARCHITECTURE AND SCALABILITY


SOLARWINDS ORION PLATFORM ARCHITECTURELogical view of our platform architecture

ORION PLATFORMPrimary Web Server, Main Polling Engine and Common Services:

Nodes, Volumes, Alerts, Events, Reports, Discovery, Syslogs, Traps, Maps, API

NTAIP flows

NPMinterfaces, wireless, virtualization, UCS…

NCMconfigurationmanagement

networksecurity

IPAMIP address

management

UDTport monitoring

network security

VNQMVoIP monitoring

SAMserver &

application monitoring

WPMweb application

performance monitoring

SRMstorage monitoring

& capacity planning

Toolsetreal-time trouble

shooting

VMANvirtual

infrastructure monitoring

PMpatch update management

network security

DPAdatabase

performance monitoring

FlowStorage DB


Optional - ADDITIONAL POLLING ENGINE

Optional - ADDITIONAL WEB SERVER

Optional – AGENTSOptional - HIGHAVAILABILITY

PRIMARYWEB SERVER

Orion DB

More Network, Servers, Applications,

Storage

Network, Servers, Applications,

Storage


Simplest deployment scenario

Scales to:• 12,000 Network Elements• 20,000 Server/Application

Elements• 50,000 Flows Per Second• 20+ Concurrent Users

SOLARWINDS SIMPLE ORION PLATFORM DEPLOYMENT

One or more Orion products installed on Orion Server:

NPM, NTA, NCM, UDT, IPAM, VNQM, SAM, SRM, WPM,

Patch, Tools, VMAN

Web Browser: Internet Explorer®, Firefox®, Chrome®

NTA Flow Storage Database (FSDB)*

SQL Server

IT devices and apps being monitored (switches,

routers, servers, hosts, SANs, apps, websites)

SolarWinds Orion Server

*Only needed if NTA is installed on Orion Server


Monitor and manage more IT devices

This Configuration with multiple Additional Polling Engines can Scale to:• 100,000 Network Elements• 150,000 Server/Application

Elements• 300,000 Flows Per Second• 20+ concurrent users (Can

scale higher with Additional Web Servers)

ORION DATA COLLECTION WITH ADDITIONAL POLLING ENGINE


SQL Server

NTA Flow Storage Database

Polling Engine

Up to 25 additional polling engines can be installed locally

and/or remotely

IT devices and apps being monitored by

additional polling engine in a remote office


Supports more concurrent web users

This Configuration Scales to:• 40 concurrent users:

o 20+ on Orion Servero 20+ on Additional Web

Server

SCALING THE ORION PLATFORM FOR MORE CONCURRENT USERS

SQL Server

Additional Web Server


Web Browser: Internet Explorer, Firefox, Chrome

IT devices and apps being monitored NTA Flow

Storage Database


Automated high-level situational awareness

This Configuration with multiple Orion instances with Additional Polling Engines can Scale to:• 75 Orion instances• 1,000,000 total Elements

(Network, Server/Application)

ENTERPRISE OPERATIONS CONSOLE (EOC) WITH MULTIPLE ORION SERVERS

Orion Server

Orion Server

Orion Server

SolarWinds Enterprise Operations Console

Web Browser: Internet Explorer, Firefox,

Chrome Up to 75 remote and/or local Orion Servers can be

monitored by an EOC

EOC collects, displays and alerts on real-time

operational status of all IT devices monitored by all

Orion Servers

SQLServer


Monitor and manage with High Availability

• Automatic failover• Main Polling Engines• Additional Polling Engines• HA Pools with virtual IP

addresses• Instant notification and alerting • Customisable rules• Real-time monitoring

ORION PLATFORM WITH HIGH AVAILABILITY (HA)

SQL ServerStandby Additional

Polling Engines

Standby Orion

Servers

Active Orion

Servers

Active Additional

Polling Engines

Heartbeat

Server Pool #1

Server Pool #2

Heartbeat

15 MINUTE BREAK


SYSTEMS MANAGEMENT AND SECURITY PRODUCTS


SYSTEM MANAGEMENT AND SECURITY SOFTWAREManage, monitor, and troubleshoot application performance and availability

• Performance monitoring for servers and hundreds of applications

• Performance, troubleshooting, capacity and sprawl management from VM to data store

• Capacity and performance across multi-vendor storage arrays in context of your application

• Troubleshoot web based performance issues for both internal and customer facing applications

• Real-time security information and event management (SIEM) software

• Centralised patch management for Windows® desktops, laptops, and servers

Server & Application Monitor

Web Performance Monitor

Storage Resource Monitor

Virtualization Manager


Log & Event Manager

Patch Manager

APPSTACK™ MANAGEMENT BUNDLE

What is it?The AppStack concept is the monitoring of an Application throughout the entire stack – application, database, virtualisation, server, and storage layers – so the location of any performance bottlenecks can quickly and easily be determined

How is it accomplished?Utilising our Server & Application Monitor (SAM), Virtualization Manager (VMAN), Storage Resource Monitor (SRM), Database Performance Analyzer (DPA) and Web Performance Monitor (WPM) products we can see each piece of the puzzle; with integration amongst the products, we can follow the breadcrumbs to see where the issue lies

It’s here – enabled in SAM, VMAN, SRM, DPA, WPM


• Server & Application Monitor o Optional agent for Linux® applications and serverso Active Directory® discoveryo Group Assignments for Application Templates o Improved AppStack integration with Database Performance Analyzero AppInsight for SQL Server, Exchange™ and IIS™

o Hardware Health (temperature, power, fan speed, …)o Asset Inventoryo Customisable application monitoring

• Virtualization Manager o Virtualization Storage dashboard for datastore performance and capacityo Virtualization Sprawl dashboardo Change VM CPU/Memory, Power off VM, delete Snapshots and orphaned VMDKs


SYSTEMS MANAGEMENT PRODUCTSTechnical review and update

26

• Storage Resource Monitoro Performance and Capacity Dashboardo Array support (EMC®, NetApp®, HP®, …)

• Web Performance Monitoro Use WPM Recorder to capture a browser session using a web

applicationso Configure WPM Player to play back the recorded browser session

(transaction)o Review results of WPM player

• AppStack Environmento AppStack automatic integration and visualisation including “Spotlight”o AppStack Environment view to find dependencieso Mini AppStack view for a node view


SYSTEMS MANAGEMENT PRODUCTS (CONT’D)Technical review and update

27

• Log & Event Managero Central Log Storageo Correlation ruleso Historical Analysis

• Patch Managero WSUS extensiono 3rd party updates through WSUSo Asset Inventory


SECURITY PRODUCTSTechnical review and update

28

IT CONSOLIDATION


• Why Now?

• Benefits of IT Consolidation

• Why SolarWinds?

IT CONSOLIDATION


• Data centre consolidation projects have been underway for years and it is time for agencies to modernise their monitoring and management tools

o Network devices and systems have standardised, eliminating the need for proprietary or customised monitoring solutions

o Many of the “enterprise” solutions can be expensive

o Having a broad set of tools from different vendors wastes money and is sub-optimal

o Governments across Europe are promoting consolidation to reduce expensive and fragmented software purchases

• It’s time to consolidate and modernise your tools and take advantage of our affordable pricing, and other benefits

31

WHY NOW?


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BENEFITS OF IT CONSOLIDATION


Benefit DescriptionReduced Cost Consolidated purchases produce discounts and drive contract

vehicles that leverage your government buying power

Out-of-the-box Integrations

Context sensitive and correlated data improves troubleshooting without the need for customisations

Consolidated Dashboard

Streamlining your monitoring tools allows for a NOC view that provides visibility across your entire enterprise

Familiar User Interface

Common look and feel simplifies complexity, increases usability, and helps to reduce the need and time for training

Easier Support One support desk for your monitoring and management tools

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BENEFITS OF IT CONSOLIDATION (CONT’D)


Benefit DescriptionImproved Compliance Reporting

Consolidating agency logs, configurations, and patch data helps to improve the reliability of compliance reporting

Improved Security Fewer vendors means reduced patching and configuration management

Enhanced Alerting Centrally managed alerting eliminates redundant or related alerts and lessens alert fatigue

Simplified Administration

Easier maintenance renewals and capacity planning

• Our software is easy to implement, configure, and use

• The cost of our software is often less than the price of maintenance for competing solutions

• Our modular approach allows agencies to get the specific tools they need, which generates a faster ROI, and also allows for a phased consolidation

• Our customisable role-base access control helps to increase internal security

• SolarWinds is a large, diversified, and growing software company

• We have a large federal and central government installed base and security is important to us; our software is Common Criteria certified and we are available through a broad range of government frameworks in Europe

• Our online user community drives innovation and adds value by sharing scripts, templates, and user experiences

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WHY SOLARWINDS?


SOLARWINDS ORION PLATFORM MENUOrion Enterprise Dashboard view and user menu


THANK YOUQUESTIONS?


• Watch an NPM 12 demo: http://www.solarwinds.com/resources/videos/solarwinds-npm-your-complete-network-monitoring-solution.html

• Download a free trial: http://www.solarwinds.com/downloads/

• Visit our National Government website: http://www.solarwinds.com/government

• Call the SolarWinds National Government sales team: +353 21 233 0440

• Email National Government sales: [email protected]

• Download our Scalability whitepaper: http://www.solarwinds.com/resources/whitepaper/orion-scalability-tech-tip.html

• Download our IT Consolidation whitepaper: http://go.solarwinds.com/FED_IT_Consolidation_WP_2016

• Visit our THWACK® government group: http://thwack.com/government

• Follow us on LinkedIn®: https://www.linkedin.com/company/solarwinds-government

ADDITIONAL RESOURCESLet us know how we can help you


http://www.solarwinds.com/resources/videos/solarwinds-npm-your-complete-network-monitoring-solution.html

http://www.solarwinds.com/resources/videos/solarwinds-npm-your-complete-network-monitoring-solution.html

http://www.solarwinds.com/downloads/

http://www.solarwinds.com/government

http://www.solarwinds.com/government



http://www.solarwinds.com/resources/whitepaper/orion-scalability-tech-tip.html

http://www.solarwinds.com/resources/whitepaper/orion-scalability-tech-tip.html

http://go.solarwinds.com/FED_IT_Consolidation_WP_2016

http://go.solarwinds.com/FED_IT_Consolidation_WP_2016

http://thwack.com/government

https://www.linkedin.com/company/solarwinds-government

https://www.linkedin.com/company/solarwinds-government

SolarWinds, SolarWinds & Design, Orion, and Thwack are the exclusive property of SolarWinds Worldwide, LLC or its affiliates, are registered with the U.S. Patent and Trademark Office, and may be registered or

pending registration in other countries. All other SolarWinds trademarks, service marks, and logos may be common law marks or are registered or pending registration. All other trademarks mentioned herein are used for identification purposes only and are trademarks of (and may be registered trademarks) of their

respective companies.
