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Caitlin Kaluza Marketing/Communications Manager Schipul – The Web Marketing Company @qcait | slideshare.net/qcait Take Control of Your Website Lessons in Website Management for PR Pros

Lessons in Website Management for PR Pros - PRSA Southwest District Conference

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Page 1: Lessons in Website Management for PR Pros - PRSA Southwest District Conference

Caitlin KaluzaMarketing/Communications ManagerSchipul – The Web Marketing Company@qcait | slideshare.net/qcait

Take Control of Your WebsiteLessons in Website Management for PR Pros

Page 2: Lessons in Website Management for PR Pros - PRSA Southwest District Conference

About Caitlin

Page 3: Lessons in Website Management for PR Pros - PRSA Southwest District Conference

Schipul.comBlog.schipul.comTheSEMBlog.com

Tendenci.comBlog.Tendenci.comTendenci.org

Pages

ArticlesPress Releases

Photos

Contact FormsVideos

Staff Bios

Blog Posts

Case Studies

Portfolio

Page 4: Lessons in Website Management for PR Pros - PRSA Southwest District Conference

Your Website. It’s Alive!

…but not scary

Photo credit: flickr.com/photos/bagaball/6957682511

Page 5: Lessons in Website Management for PR Pros - PRSA Southwest District Conference

1. Search Engine Fundamentals

2. Analytics – What Matters?

3. SEO Content Strategy

What We’ll Cover

Photo Credit: flickr.com/photos/andrewbain/2422471153

Page 6: Lessons in Website Management for PR Pros - PRSA Southwest District Conference

SEARCH ENGINE MARKETING BASICS

What you need to know

Caitlin Kaluza | @qcait | Schipul – The Web Marketing Company

Page 7: Lessons in Website Management for PR Pros - PRSA Southwest District Conference

How Does a Search Engine Work?

Caitlin Kaluza | @qcait | Schipul – The Web Marketing Company

Page 8: Lessons in Website Management for PR Pros - PRSA Southwest District Conference

Caitlin Kaluza @qcait | Schipul – The Web Marketing Company

Page 9: Lessons in Website Management for PR Pros - PRSA Southwest District Conference

Search Engines Are Deaf & Blind

Caitlin Kaluza @qcait | Schipul – The Web Marketing Company

Page 10: Lessons in Website Management for PR Pros - PRSA Southwest District Conference

Caitlin Kaluza | @qcait | Schipul – The Web Marketing Company

Page 11: Lessons in Website Management for PR Pros - PRSA Southwest District Conference

Caitlin Kaluza @qcait | Schipul – The Web Marketing Company

Page 12: Lessons in Website Management for PR Pros - PRSA Southwest District Conference

bruceclay.com/serc.htm

Search Engine Relationships

Caitlin Kaluza | @qcait | Schipul – The Web Marketing Company

Page 13: Lessons in Website Management for PR Pros - PRSA Southwest District Conference

bruceclay.com/seo-hierarchy-of-needs.htm

• Readable Text• Fresh, unique content• Good site architecture• Unique meta info• Relevant inbound links

What Do Search Engines Look For?

Caitlin Kaluza | @qcait | Schipul – The Web Marketing Company

Page 14: Lessons in Website Management for PR Pros - PRSA Southwest District Conference

SEO =

Write great content +

Use your keywords where they make sense

Caitlin Kaluza | @qcait | Schipul – The Web Marketing Company

Page 15: Lessons in Website Management for PR Pros - PRSA Southwest District Conference

Content is King

Photo credit: lickr.com/photos/wrumsby/45536989

Page 16: Lessons in Website Management for PR Pros - PRSA Southwest District Conference

MAKING SENSE OF ANALYTICS

Caitlin Kaluza | @qcait | Schipul – The Web Marketing Company

Page 17: Lessons in Website Management for PR Pros - PRSA Southwest District Conference

• Visits # of instances of a visit• Pageviews Total views of all pages• Bounce Rate People who landed on one page & left

without clicking anywhere• New Visits Based on a cookie in your browser

Definitions

Caitlin Kaluza | @qcait | Schipul – The Web Marketing Company

Page 18: Lessons in Website Management for PR Pros - PRSA Southwest District Conference

1. Visit TrendsMonth vs month AND year vs year

2. Engagement TrendsPages/visit & Time on site

3. Top Traffic SourcesSearch Engines vs. Referring SitesLook at Social Media referrers

4. Top KeywordBranded vs. Non-branded

5. Top Content

Top 5 Metrics That Matter

Caitlin Kaluza | @qcait | Schipul – The Web Marketing Company

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• Are you hitting the geography you expect?

• Schipul B2B clients mobile about 5-7%

Bonus! Geography & Mobile

Caitlin Kaluza | @qcait | Schipul – The Web Marketing Company

Page 20: Lessons in Website Management for PR Pros - PRSA Southwest District Conference

• i.e. Fill Out Contact Form

• Admin > Goals > Add confirmation page URL

• View Conversion Rates for any report

Set Up Goals

Caitlin Kaluza | @qcait | Schipul – The Web Marketing Company

Page 21: Lessons in Website Management for PR Pros - PRSA Southwest District Conference

CRAFTING YOUR CONTENT STRATEGY

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Keyword Density Analyzer Report schipul.com/sem-tools

How is Your Content Doing Now?

You should see your brand name, your top keyword phrase, & your geography

Caitlin Kaluza | @qcait | Schipul – The Web Marketing Company

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ADD NEW RELEVANT CONTENT REGULARLY

The number one thing you can do to improve your SEO is:

Page 24: Lessons in Website Management for PR Pros - PRSA Southwest District Conference

Make a list of top keywords

Use Google keyword tool to analyze competition vs. demand

What Words Should you Focus On?

Caitlin Kaluza | @qcait | Schipul – The Web Marketing Company

Page 25: Lessons in Website Management for PR Pros - PRSA Southwest District Conference

• What is the goal of your website?

• What keywords are sticking?

• What holes are missing?

• What local content can you provide?

Brainstorm Content

Caitlin Kaluza | @qcait | Schipul – The Web Marketing Company

Page 26: Lessons in Website Management for PR Pros - PRSA Southwest District Conference

• Your top blog post could make a great video or whitepaper

• Video can reach past your site

• Incorporate Photos, Articles, Press Releases, Blog Posts, Case Studies, Slideshare presentations

Think About Types of Content

• 3 Billion videos viewed on YouTube per day

• Videos get a 40% Percent higher CTR in Search Results

Caitlin Kaluza | @qcait | Schipul – The Web Marketing Company

Page 27: Lessons in Website Management for PR Pros - PRSA Southwest District Conference

“Cool Stuff” Gets Link Backs• Top 10 Ways to…• Hot Topics/In the

News• Infographics• How To/FAQs• Tag People

Think About Link Bait

Caitlin Kaluza | @qcait | Schipul – The Web Marketing Company

Page 28: Lessons in Website Management for PR Pros - PRSA Southwest District Conference

• Consistency is more important than Quantity

• Have one person own it but delegate

• Have a Sharing Strategy – share on Facebook, Twitter, LinkedIn, Google+, Pinterest, etc.

Create an Editorial Calendar

Caitlin Kaluza | @qcait | Schipul – The Web Marketing Company

Page 29: Lessons in Website Management for PR Pros - PRSA Southwest District Conference

Action Items

• Come Up With a List of Content Goals, Focus on 1 Per Month– Get found more for a certain key phrase– Support the sales team or support team or current clients– Update out of date content

• Set up Analytics– Set up at least one Goal– Look at Stats Monthly, Have them Emailed to You

• Link & Share Your New Content

Caitlin Kaluza | @qcait | Schipul – The Web Marketing Company

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CAITLIN KALUZASLIDESHARE.NET/QCAIT@QCAIT

Photo Credit: flickr.com/photos/fuzzy/1438386401