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© copyright Learning Transfer Solutions Global LLC1
Dr. Ed Holton, CEOJones S. Davis Distinguished Professor of Human
Resource, Leadership & Organization DevelopmentLouisiana State University
www.LTSGlobal.com (888) 877-9531
© copyright Learning Transfer Solutions Global LLC
Core Premise #1
• Performance change at the job is the central purpose of organizational training.
2
© copyright Learning Transfer Solutions Global LLC
Core Premise #2
• Transfer is a function of a system of influences – not just learning design
• What happens outside the classroom in the work environment is just as important as what happens inside the classroom.
3
Holton , Bates & Lutta, 2009
© copyright Learning Transfer Solutions Global LLC
Transfer Partnership
4
Trainer
TraineeSupervisor
Senior Management
Key Question
5
OrganizationalOrganizationalSupportsSupports
Do factors in theenvironment help (reinforce)
trainee use of new skill?
1 2 3 4 5
Not at all Definitely© copyright Learning Transfer Solutions Global LLC
Key Question
6
Do factors in theenvironment hurt (block)trainee use of new skill?
1 2 3 4 5
Not at all Definitely
OrganizationalOrganizationalConstraintsConstraints
© copyright Learning Transfer Solutions Global LLC
© copyright Learning Transfer Solutions Global LLC
Together….
• These comprise the Learning Transfer System
• Which determines how much learning transfers to the job
7
Holton & Baldwin, 2003; Holton, Bates & Rouna, 2000
© copyright Learning Transfer Solutions Global LLC
Core Premise #3
• We can intervene to significantly improve training transfer.
8
© copyright Learning Transfer Solutions Global LLC9
Analysis,Design &
Delivery ofTraining
Voluntary Transfer
Broad & Newstrom, 1992
© copyright Learning Transfer Solutions Global LLC10
Analysis,Design &
Delivery ofTraining
Voluntary Transfer
Transfer Management
Stimulated
Transfer
Broad & Newstrom, 1992
© copyright Learning Transfer Solutions Global LLC
Core Premise #4
• Transfer interventions will be most successful where the explicit goal is performance improvement.
11
Holton & Baldwin, 2003
© copyright Learning Transfer Solutions Global LLC
Core Premise #5
• Transfer is a process with multiple “leverage” points for intervention
12
Leverage Points
© copyright Training Transfer Solutions LLC13
© copyright Learning Transfer Solutions Global LLC
Core Premise #6
• Achieving transfer does not require substantial investment in new processes and systems– Does require that we focus existing
management and organizational processes on learning
14
Holton & Baldwin, 2003; Bates, 2003
© copyright Learning Transfer Solutions Global LLC
Core Premise #7
• Transfer is multi-dimensional
15
Transfer Distance Model
© copyright Training Transfer Solutions LLC16
Learning ProcessFrom Knowledge to
Performance Capability
1 2 3 4 5 6
AcquiringKnowledge“Know that”
AcquiringKnowledge
for use“Know how”
BuildingPerformance
CapabilityThru Practice
Application for Job SpecificProficiency
Repeating andMaintaining Application
Generalizing for Far Transfer
Work ProcessFrom Performance Capability to
Sustained Performance
Holton & Baldwin, 2003