Presentation connecting innovative knowledge management practices at NASA and building an open data ecosystem with Data.gov.
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1. Driving Innovation with Open Data and Knowledge Sharing
Jeanne Holm Evangelist, Data.gov August 17, 2013
2. Change is Happening 2
3. What Will You Do? 3
4. People People Knowledge Problems The Times They Are
AChanging 4
5. Generations Share Differently 1930-50s era generation Focus
on society Friendships are forged through adversity 1960-70s era
generation Focus on community Friendships forged through
identification with a cause 1980-90s era generation Focus on the
individual Friendships forged through individual goal
accomplishment 2000s era generation Focus on common interests
Friendships are created or thrive virtually 5
6. Trust and Reciprocity Trust can be built on Personal
experience I know you Shared experience We both worked on the same
project Transfer of trust We know the same person who trusts us
Shared values We agree to operate by the same rules 6
7. The Learning Journey 7
8. Creating an Opportunity Knowledge management activities
provide the chance to look across an organization, regardless of
boundaries, and find opportunities to make a difference NASAs
Knowledge Management goal Knowledge management is getting the right
information to the right people at the right time, and helping
people create knowledge and share and act upon information in ways
that will measurably improve the performance of an organization and
its partners. 8
9. Why Is KM Critical to NASA? We are constantly challenged to
document and integrate our lessons learned to effectively manage
the risk involved in space exploration and human space flight By
its nature, NASAs employees have specialized knowledge The
workforce in the Agency is aging Our goal is to share knowledge
with each other and with the public 9
10. The Situation: Critical Knowledge is Locked in Employees
Heads Content Documents Drawings Reports 20% People Employee
knowledge Know-how Skills Experience 80% 63% of employees complain
of the difficulty in accessing undocumented knowledge as a major
problem 10
11. KM Critical Success Factors Training, Services, Strategic
Tools Supporting Services Culture Knowledge Management Access
Methods, Building Blocks, Standards, Service Bases IT
Infrastructure Ownership, Sharing and Use, Incentives and Rewards
Knowledge Architecture Knowledge Resources, Repositories, Content,
Context, Directories, Interoperability 11
12. Key Areas for NASAs KM Strategy Sustain NASAs knowledge
across missions and generations Identify and capture the
information that exists across the Agency Help people find,
organize, and share the knowledge we already have Efficiently
manage NASAs knowledge resources Increase collaboration and to
facilitate knowledge creation and sharing Develop techniques and
tools to enable teams and communities to collaborate across the
barriers of time and space 12
13. 13
14. Communities for Collaboration 14
15. Finding NASA Experts 15
16. Learning Process Occurs Behind All Components: Embed
lessons into tools and communities Center Lessons Learned Expertise
Locator Interagency/Aerospace Lessons Learned NASA Lessons Learned
NASA Community Portals Collaborative Tools Competency Management
System Exploration Systems Project Environment Metasearch Feedback
Document and Data Repositories Advanced Engineering Tools Training
Policies and Procedures Feedback Responsibility Areas NASA
Engineering NetworkBlue Agency ResourcesGreen 16
17. Knowledge Management Roadmap Modeling Expert Knowledge
Capturing Knowledge Integrating Distributed Knowledge Sharing
Knowledge Adaptive knowledge infrastructure is in place Knowledge
resources identified and shared appropriately Timely knowledge gets
to the right person to make decisions Intelligent tools for
authoring through archiving Cohesive knowledge development between
NASA, its partners, and customers Instrument design is
semi-automatic based on knowledge repositories Mission software
auto-instantiates based on unique mission parameters KM principals
are part of culture and supported by layered COTS products Remote
data management allows spacecraft to self-command Enables seamless
integration of systems throughout the world and with robotic
spacecraft Enables sharing of essential knowledge to complete
Agency tasks MarsNet Mars Exploration Rovers Space Interferometry
Mission 2003 2007 Knowledge gathered anyplace from hand-held
devices using standard formats on interplanetary Internet Expert
systems on spacecraft analyze and upload data Autonomous agents
operate across existing sensor and telemetry products Industry and
academia supply spacecraft parts based on collaborative designs
derived from NASAs knowledge system Systems model experts patterns
and behaviors to gather knowledge implicitly Seamless knowledge
exchange with robotic explorers Planetary explorers contribute to
their successors design from experience and synthesis Knowledge
systems collaborate with experts for new research Enables real-time
capture of tacit knowledge from experts on Earth and in permanent
outposts Enables capture of knowledge at the point of origin, human
or robotic, without invasive technology Interstellar missions
Permanent lunar and Martian colonies Mars robotic outposts Comet
Nucleus Sample Return Saturn Ring Observer Terrestrial Planet
Finder Europa Lander/Submersible Titan Organics: Lander/Aerobot
Neptune Orbiter/Triton Observer 2010 2025
18. Defining the Competitive Edge Historically, innovation and
breakthrough ideas and technologies occur at the edges and
boundaries of networks Thomas Kuhns The Structure of Scientific
Revolutions describes such radical innovation as a paradigm shift
Astronomy: Ptolemy to Copernicus Biology: Creation to Darwinian
evolution Politics: English monarchy to Magna Carta Where will your
innovation occur? 18
19. 20
20. 21
21. 22
22. 23
23. 24
24. 25
25. 26
26. 27
27. Our Modes of Communication Keep Changing YouTube is now
second largest search engine in the world 1.5 million pieces of
content shared daily on Facebook 250 million visitors each month to
YouTube and Facebook Mobile devices will be worlds primary
connection tool to the Internet in 2020 29
28. Citizens and Businesses Need Government to provide more and
better information for Transparency Economic growth Education and
learning 30
29. Why Do Agencies Share Data? Meet regulatory compliance
Better communicate with citizens and stakeholders 31
30. Why Do Countries Share Data? Create new economic
development Kickstart innovation 32
31. Releasing and using open data is about empowering people to
make better decisions 33
32. Open Government Initiative Transparency promotes
accountability Participation allows people to contribute ideas
Collaboration encourages cooperation within government and with
industry 34
33. Presidential Executive Order 35
34. Project Open Data Open source government policy, technical
guidance, and software Citizen contributions to policy, code, and
content http://project-opendata.github.io/ 36
35. Data.gov Provides instant access to ~400,000 datasets in
easy to use formats Contributions from 172 agencies, UN, and World
Bank Encourage development of innovative applications Drive
innovation and knowledge use across the globe 37
36. Stories Around Open Data http://alpha.data.gov 38
37. Creating the Open Data Community Open Data is an Ecosystem
39
38. Creating a Data Ecosystem 1. Gather data from many places
and give it freely 2. Connect the community to collaborate through
social media, events, and platforms 3. Provide an infrastructure
built on standards and interoperability 4. Encourage technology
developers to create apps, maps, and visualizations that empower
peoples choices 5. Gather more data and connect more people A
Strategy for American Innovation published September 2009 40
39. Open Communities Community Developers Safety Energy Health
Law Education Ocean Manufacturing Business Ethics States Counties
Cities Agriculture + many more 41
40. Creating Community Communities are public-facing spaces
that present data, information, and subject matter knowledge about
a single topic from many organizations in one place The topics for
communities can be chosen based on priorities from the public,
departments based on their mission, or issues of national
importance 42
41. Creating a Shared Vision These questions help to guide
early discussions 1. Vision: What will the community connection and
collaboration look like in the future? 2. Leaders: Who will help to
lead the community? 3. Participants: Who will participate? 4.
Outcome: What are the expected outcomes, metrics, and measurements
that will show success? How will this community work to improve the
lives of citizens? 5. Functionality: What types of activities will
be conducted on the site (forums, blogs, wikis, ranking, rating,
challenges, or apps)? 6. Content: What content should be displayed
7. Interactivity: What ways will the community interact with the
leaders, with each other, and with the public? 43
42. Agriculture Drives Innovation and Saves Lives Food.Data.gov
connects farmers with innovators, industry, academia, and
governments around the world Coordinated with the G8 and African
leaders Farmers Markets iCow 44
43. Data.gov for the Economy NOAAs data helped build
weather-related business When the Department of Defense released
satellite dataprivate industry created affordable GPS devices!
Together these open data services empower $100B data-driven
industries 45
44. Helping Others Through a Disaster 46
45. Japanese Tsunami, Earthquake, and Radiation Monitoring Data
and apps from EPA via Data.gov 47
46. Hurricane Sandy Early warnings save lives 700,000 downloads
of a transportation app using data from Data.gov 48
47. Crowdsourcing Data 49
48. USAID Food Security Challenge Kat Townsend at USAID had a
great idea Develop apps to increase food security Crowdsourcing the
questions and crowdsourcing the solutions Three Ideation Jams
Code-athon and a Data Palooza 10,000 data entries corrected with
145 volunteers in 16 hours with 85% accuracy
http://idea.usaid.gov/g8 50
52. Weather Underground Severe weather warnings allow people to
react appropriately to threats Internationalization: MeteoAlarm
(EUMetNet) Need shared models and standards www.wunderground.com
54
53. Have you ever saved a life? 55
54. What if you could help save 7,000,000 lives? 56
55. iTriage 57
56. Easy to Find Data 58
57. The Power of Visualizations 59
58. Powered Through Advanced Technologies Provides developers
tools and raw data formats to develop new capabilities Partnership
with W3C: eGov Community Group + activities, standards, and
recommendations RPI for research in semantic web and open linked
data Data hosted in the cloud Open source platform Builds on
ontologies developed in specific areas 60
59. US Open Government Action Plan In September 2011, President
Obama announced at the UN General Assembly Contribute Data.gov as a
platform (Government of India and the U.S.) Foster communities on
Data.gov Health, energy, and law plus new communities in education,
research and development, and public safety In September 2012,
President Obama reported these actions delivered 61
60. Open Government Platform (OGPL) Open source co-developed by
Governments of India, US, and Canada Data.gov is running on OGPL
(as is India, Ghana, and more in development) Coordinating with
open data providers, platforms, W3C, World Bank, CKAN, and open
source developers worldwide Public comments and tracker on Github
Drupal and CKAN operational code available Email, Github, Facebook,
Drupal.org, and Twitter for discussion
https://github.com/opengovtplatform http://www.opengovplatform.org
62
61. US Open Data at Cities, Counties, and States 63
62. A Global Movement Has Begun to Provide Transparency and
Democratization of Data Dont see your site? Update via @usdatagov
64
63. The Path Ahead Bring data up and out of government to the
public Make data accessible and linked Create communities to
understand and apply data Connect and collaborate with small
businesses, industry, and academia to drive innovation Continue to
develop OGPL with community development Share with others to
understand global issues We need to securely architect our systems
for interoperability and openness from conception. Digital
Government 65
64. Lets work together to set the data free! www.Data.Gov
@usdatagov 66
