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TROUBLESHOOTING ON PREMISES SHAREPOINT
March 12, 2016
Jason WarrenBonzai Intranet
Sponsors
DYNAMICOWL.COM
Jason Warren
SharePoint Server MVP
Infrastructure Architect at Dynamic Owl – [email protected](We make Bonzai Intranet www.bonzai-intranet.com)
Twitter: @jaspnwarren
Blog: jasonwarren.ca
Who Am I
4 | What We’re All About
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Today’s Agenda
01 Audience and Scope
02 Permissions for Troubleshooting
03 Windows and IIS
04 Diagnosing SharePoint
05 Other Tools
5 |
Audience and Scope
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Target AudienceSharePoint Developers
“SharePoint Administrators”• Actual job title• Other IT groups with SharePoint responsibility• Help Desk
7 | Technical Upgrade Guidance
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Session ScopeReal-world troubleshooting on-premises SharePoint• Server, Foundation, 2007, 2010, 2013, 2016
“What can I do to figure out why SharePoint isn’t working?”
8 | Technical Upgrade Guidance
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Out of ScopeSharePoint Online
Exam prep
Troubleshooting SQL Server (beyond connectivity)
Troubleshooting customizations/third party tools
SharePoint development
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The SharePoint Black BoxSharePoint is built on common Microsoft technologies
Windows ServerInternet Information Services (IIS).NETSQL Server
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Permissions for Troubleshooting
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Access to Troubleshoot SharePointMember of the Administrators local machine group on all servers running SharePoint
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Access to Troubleshoot SharePointMember of the SharePoint Farm Administrators Group
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Access to Troubleshoot SharePointSharePoint Shell Admin for running PowerShell
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Access to Troubleshoot SharePointPowerShell to grant a user Shell Admin on all content databases in the farm:
$ContentDatabases = Get-SPContentDatabaseforeach ($db in $ContentDatabases) {
Add-SPShellAdmin -Username EXAMPLE\You -Database $db}
Note: can only be run against users. Cannot run for AD security groups
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Access ReviewMember of the Administrators local machine group on all servers running SharePoint
Member of the SharePoint Farm Administrators Group
SharePoint Shell Admin for running PowerShell
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Windows and IIS(Live Demo)
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Windows SummaryReboot!
Task Manager, Process Explorer, Resource Monitor: quick insight
Performance Monitor: monitoring long-term
Baseline makes trending easier – every quarter or so
PAL: performance reports
Event Logs: Errors!
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Windows and IIS(Live Demo)
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Common HTTP Status Codes
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3xx Redirection
301 Moved Permanently302 Found304 Not Modified
2xx Success
200 OK
4xx User Error
400 Bad Request401 Unauthorized403 Forbidden404 Not Found
5xx Server Error
500 Internal Server Error503 Service Unavailable
Diagnosing SharePoint(Live Demo)
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SharePoint Diagnostic logsText files with:• Events (something happened!)• Traces (narrating what happens)
Increase verbosity to aid troubleshooting
Central Admin and PowerShell controls
Get the CORRELATION ID for best results!
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ULS PowerShell ReferenceNew-SPLogFile: stops logging to the current file and creates a new logfile on all servers in the farm
Set-SPLogLevel: changes the verbosity of logging• Set-SPLogLevel -EventSeverity Verbose -TraceSeverity VerboseEx
Clear-SPLogLevel: resets verbosity to default
Merge-SPLogFile: consolidates logs from all servers in the farm into a single file
Merge-SPLogFile -Path .\Example.log -Correlation <correlation>• MOST POWERFUL SHAREPOINT TROUBLESHOOTING STEP
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Tool ReferencePAL http://pal.codeplex.com
ULS Viewer https://www.microsoft.com/en-ca/download/details.aspx?id=44020
Fiddler http://www.telerik.com/fiddler
Sysinternals (Process Explorer, TCP View) https://technet.microsoft.com/en-us/sysinternals
PortQry http://www.microsoft.com/en-ca/download/details.aspx?id=17148
SharePoint Search Query Tool https://sp2013searchtool.codeplex.com
SharePoint Manager https://spm.codeplex.com
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Questions and AnswersPICK OUR BRAINS
Let’s Keep In TouchCONTACT DETAILS
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Wrap-up: Contact Details
Jason Warren
E [email protected]| T @jaspnwarrenW dynamicowl.comB jasonwarren.ca
27 | Contact Details
