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A surprise-free world …
Agenda• Introduction
• Pepsi Challenges– Consolidating IT Orgs– Lack qualified PMs– Dashboards today yield
surprises– Need for better PM– Discuss reasons and
impact
• Capabilities needed?– – –
• Introduce APO– What will I as the PMO
mgr / VP of IT get from APO?
– How will it make my people more productive?
• Demonstration– High level– Drill down as / if
appropriate
• Next steps
Need– We were beginning to make mistakes– Quickly needed to get a communications, visibility,
and enforcement system in place
Solution– Internal solution: Automated Project Office (APO)– Virtual implementation of Management by Walking
Around
Valued by clients– Commercialization of APO– Created ITBuzz (greater need beyond projects)
Origins
Management by walking around
1. Managers can clearlycommunicate what needs to be done
2. Spot early warning signs before projects fail
3. Managers can ensure best practices are followed and critical steps are not overlooked
Effects of MBWA
Never/Rarely 1-2 Times/Month
Weekly Regularly50%55%60%65%70%75%80%85%90%95%
100%
Performance
Time on task
Morale
Finding: Managers who more frequently engaged their teams were re-evaluating decisions and reprioritizing risks/issues earlier in the project.
The ITBuzz difference… Know what is in
need of attention
Apply the knowledge of your best people
All activities are visible in acentral repository
Accurate data to make correct decisions
Portfolio
Management
ProjectManagement
(APO)
CapabilityManagement
ResultsManagement
ServiceManagement
Service Delivery
ProcessImprovement
What is ITBuzz?
IT HealthCheck
Issue Management
Seven Domains
Powered by
PortfolioManagement
ProjectManagement
(APO)
ResultsManagement
ServiceManagement
Issue Management
ITBuzz in the AMI framework
Advanced Management Insight (AMI)
AP
O
Por
tfol
io M
anag
em
ent
Ser
vice
Man
agem
ent
IT H
ealth
Che
ck
Wel
lnes
s
Dru
g T
rial
Sup
ply
Cha
in…
Application Authoring
Knowledge Repository
Q&A Engine & Scheduler
Data Feeds
Control Room
Dashboard
AMI App
Store
AMI Framework
…
Client Specific Solutions
Powered by
ITBuzz Suite
Demonstration
Click Here to Launch
How we collect “soft” data and communicate what needs to be done
Role based
Rule Based
Electronic checklists
Weekly assessments
10
ITBuzz delivers the numbers
Cut reporting effort up to 2 hours per person/week and 10 hours per project manager / week
Reduce rework by up to 40%
Improve productivity by up to 30%
Control room
Process data against rules and best practices
Summary
A completely integrated system
Gathers and filters data from each of the domain areas
Portfolio Management – Master List
15
Portfolio Management - Backlog
16
Portfolio Management - Validation
17
Portfolio Management – Resource Load
18
Portfolio Management – Budgetary Plan
19
Predictive Analytics
20
Stage Gating
21
Scorecards
22
Other Dashboards Providing Visibility
23
With Drill Down Capability
24
