Business transformation across the

enterprise – Ryman Healthcare

INFORMATION SUPER-HIGHWAY

When organisation’s decided to “Go

Digital”, it is a bit like losing weight.

You can’t go on a diet and expect fast

and lasting results. Losing weight is a

lifestyle change.Forbes, Dec 2015

Every piece of technology should help

embellish the capability of human

beings. We definitely want more

productivity and efficiency, but we do

not want to degrade humanity.Satya Nadella, Sept 2017

Keep pace

with

multitudes

of new

platforms

and cloud

services?

Keep

pace with

new

entrants

to

market?

Keep

pace

with the

expectat

ions of

our own

staff?

Keep pace

with

customer

demands

and market

expectation

s?

Keep our

data and

IP safe

whilst

keeping

pace?

Ryman Healthcare

Introduction to Ryman Healthcare

13 years of profit growth

Resident numbers escalating

Group NPS declining

Banking 2017

Banking 1939

Nursing 2016

Nursing 2016

Better, Bigger, Brighter

Key Learnings

Drive change from the top – Leader Lead change

Humanising IT

Tell the story and bring people along for the ride

Don’t over hype it too soon

It’s allabout

people

… and how wecommunicate with

each other

Every piece of technology should help

embellish the capability of human

beings. We definitely want more

productivity and efficiency, but we do

not want to degrade humanity.Satya Nadella, Sept 2017