HCL Next-Generation Enterprise Virtual Desktop Infrasturcture Solutions & Services

Flexible Accessible Secure | |

INSIGHT

Overview

In traditional desktop environment,

availability of desktop is the key end

users concern as they suffer

productivity loss in many ways caused

by downtime during PC refreshes OS

Migration, Patches and updates or

simply when they are away from the

office. Mostly as desktops are fixed

and issued to specific users, it binds

the user with the same device and

does not give any option to the users

for movement. On other hand, the IT

team faces challenge with various

management and security issues like

data loss, software corruption and

stolen IT peripherals in such

distributed environment.

Today, employees expect the

corporate applications and data to be

available to them on anywhere

anytime basis. However, tightening of

the corporate budgets is forcing IT to

reduce operational cost while

balancing employee and compliance

needs. These business drivers are

forcing organization to think new

innovative way for redefining their

traditional desktop environment.

The Virtual Desktop Infrastructure

(VDI) approach is one the key aspect

to meet the demanding business

needs and hence VDI technology

adoption has been clearly defined on

the IT roadmap of many

organizations. This is particularly true

for industries that are under

regulatory pressure to secure

confidential data, have a high

proportion of distributed workforce

and organization that desire to have

high standardization and control.

Desktop virtualization is the concept

of isolating OS, application and data

from physical desktop and run it out

of centralized datacenter that enables

secure, flexible, mobile virtual

desktop environment. Most

organization leverage desktop

virtualization to drive more customer

satisfaction, making employee more

creative and execute innovative ideas

that contributes to the organization

growth.

Desktop Virtulization IT Pain Points

Ÿ User Acceptance - Even though desktop virtualization provides different model but in

on organization there are various users for whom designing and delivering an apt

model considering user workload and performance requirement are important

factors. Just implementing virtual desktop for everyone sometimes create user

adoption issues and ruins the project.

Ÿ Storage Design - Storage is a critical part of the virtual desktop solution. Many of the

potential desktop savings can be erased by higher storage costs as desktop data is

moved to more expensive data center storage. Centralized system outages can now

impact hundreds or thousands of users at a time. A virtual desktop architecture often

requires SAN connectivity for the virtualization servers and NAS connectivity for end-

user storage which requires multiple storage systems. Other key concerns like boot

storm, login storm are more sensitive and critical for virtual desktop performance,

and hence right sizing of storage is key factor for success.

Ÿ Network Bandwidth - Desktop virtualization brings all physical desktops into

centralized datacenter and provides user access to a virtual desktop over standard

network infrastructure. VDI technology despite having user experience protocol, may

not be just simply native experience for every enterprise environment. Therefore it is

very crucial to consider network design enhancement and optimization factors based

on unique environment.

Ÿ Application Compatibility - Most of enterprises use standard application for

supporting virtual desktops. Still there are plenty of legacy and custom application

that may not run directly on virtual desktops and there are some applications which

need special environment or dependency to work. Hence, deciding on application set

for VDI workload, and defining methodology for rest of the application prior to VDI

adoption is prudent.

Ÿ Cost Impact - VDI as technology involves complex infrastructure requirement and

capital investment. It is therefore important to correctly estimate the infrastructure

investment, breakeven point and ROI for the successful VDI project.

HCL can help you realize the full potential of your Virtual desktop

Environment, be part of your desktop transformation journey ...

The Solution

We, at HCL, leverage our experience

in the infrastructure space to provide

complete SLA-based services for VDI

deployments and post-deployment

support. HCL's Nex-Gen Enterprise

Desktop offering is tailor made to

address the challenges of the

organization and help them smoothly

transform traditional desktop

environment to embark on a journey

of growth.

With a strong ecosystem of partners

and ability to provide an integrated

solution for complex environment,

HCL offers end-to-end desktop

virtualization solutions that includes

assess, design, migrate, rollout and

operate VDI. The details of the

solution entail:

(I) Assess

Our experts work with you to identify

and characterize your end user

desktop environment including

device, applications, performance and

compatibility resulting in a written

report that includes a conceptual

model our findings and priority

recommendations for VDI project

success

(ii) Consult

HCL provides the most efficient Virtual

Desktop Infrastructure architecture

blueprints prescribed for your

environment and business needs,

including infrastructure sizing, desktop

imaging and delivery approach as per

industry best practices with complete

TCO/ ROI analysis of the proposed

solution along with implementation

roadmap

(iii) Deploy and Manage

HCL helps the organizations build

and manage their optimal virtual

desktop platform based on proven

HCL services methodology.

Some key deployment services

categories offered by HCL include-

Ÿ VDI Rollout - Setting up VDI at DC,

provisioning & deliver Virtual

Desktops, Apps using central Images

Ÿ Application Compatibility Check

Service - Execute application

compatibility check and recommend

approach for running in VDI

Ÿ P2V Migration - Plan and Migrate

user profile, data from physical

desktop into Datacenter VDI

Ÿ Lifecycle Management & Support -

Extended support for central image

lifecycle and monitor virtual

desktops & infrastructure

Reduces cost by not

overspending on

hardware or software

Accurately assess

capacity requirements

to reduce costs

associated with VDI

Enhances user

experience by not

forcing VDI on users

who are not optimally

suited for it

Minimizes risk by

designing a new

infrastructure guided by

a full understanding of

VDI impacts

Enhances effectiveness

of migration projects

with in-depth data that

guides project planning &

decision making

Benefits to Your Organization

We can help you:

Design right sized VDI Infrastructure

Choose best suited desktop virtualization technology

Define clear desktop transformation journey, including future roadmap for BYOD, DxaaS, Mobility Strategy of organization

Deliver VDI Project faster with proven methodologies and best practices

ü

ü

ü

ü

HCL Value Differentiators

For more details, please contact us at marketinginfotech@hcl.com

Ÿ Established Capabilities to provide comprehensive Ÿ Direct presence in 100+ locations across PAN India

end to end IT Infrastructure Solutions Ÿ Ability to understand business challenges and provide

Ÿ End to End Service delivery capability right solution

Ÿ Best of breed OEM partnerships Ÿ Business Operations and work flow knowledge

Ÿ Established Practice Maturity Model Ÿ Solution Assurance with Single Point of Ownership

HCL INFOTECH LTD.

E-4,5,6, Sector-11, Noida-201301, U.P. - India

Tel : +91-120- 2526518 /19

HCL INFOSYSTEMS MEArd3 Floor, Sobha Ivory Tower 2, Business Bay, PO Box: 54590, Dubai - UAE

Tel: +971(0) 4 4587748

HCL INFOSYSTEMS PTE LTD.

The Signature #09-02,51 Changi Business Park Central 2, Singapore - 486066

Tel : +65 6392 2482 / + 65 9009 2174

Copyright@HCL Infosystems Ltd. All Rights Reserved. Reproduction of this publication in any form with out prior permission is forbidden. All content/information present here is

the exclusive property of HCL Infosystems Ltd. The content/information contained here is believed to be accurate at the time of publishing. HCL shall not be liable for damage of

any kind of use of this information, which is subject to change without notice.

About HCL Infotech Ltd.

HCL Infotech Limited, a wholly owned subsidiary of HCL Infosystems Limited, is a Premier Indian Technology

Company and offers a wide range and end to end IT Solutions and Services for both Corporate Enterprises as well as

Government Organizations. With a strong legacy and rich industry experience of over thirty years, HCL Infotech

offers single window turnkey solutions which enables customers to create successful and adaptive businesses. The

Company's IT services and solutions portfolio comprise IT Infrastructure Consulting, Integration and Outsourcing;

Software-led IT Solutions and Biometric based Authentication and Business Services. With a presence in 4000+

towns across India, multi-technology expertise and partnerships with leading technology providers, HCL Infotech

enables organizations to grow and transform. The company also has robust operations in Middle-East Asia and

Africa and provides comprehensive IT solutions to customers across verticals in the region.

For more information please visit us at www.hclinfotech.in