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PUBLIC December, 2017 Innovate collaborative applications with SAP Jam Collaboration & SAP Cloud Platform

Innovate collaborative applications with SAP Jam Collaboration & SAP Cloud Platform

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PUBLIC

December, 2017

Innovate collaborative applications with SAP Jam Collaboration & SAP Cloud Platform

2PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Key Market Trends

“Without adequate security provisions, isolated pockets of collaboration

technology expose the entire enterprise to the potentially devastating effects

of a security breach.”

Gain A Competitive Advantage Through Enterprise Collaboration, July 2017, Forrester

“Nearly two-thirds of software decision makers have already

adopted collaboration.”

Setting The Technology Foundation For Your Enterprise Collaboration Strategy, February 2017, Forrester

“Fifty-three percent of global information workers spend an hour or more per day

just searching for information.”

Define Business Value In Collaboration, March 2016, Forrester

63% of today’s information workers regularly communicate with colleagues,

business partners, and customers.

Design Your Contact Center To Be Customer-Centric, August 2017, Forrester

3PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Are your Intranet and collaboration capabilities less than optimal?

1 1.5 2b ?

?!

Multiple disconnected

communication methods

Duplicate files, and

version control

Can’t collaborate

outside the firewall

No in-business

app collaborationMobile

unfriendly

Poor decisions Wasted time Constrained innovation Increased IT costs

4PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Add SAP Jam Collaboration to your SAP Cloud PlatformPlatform to collaborate, innovate, roll-out apps. Services to add collaboration to apps.

Optimize business processes using collaboration inside

business applications

Increase business agility by boosting collaboration and

simplifying information sharing

Accelerate digital transformation by fueling secure collaboration

with anyone from any device

5PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

What does SAP Jam Collaboration provide?

Enterprise

Collaboration

Platform

Modern

Intranet

Collaboration

Services

for

Applications

Drive business results with a

single digital workplace

Transform business processes

with in-app collaboration

Inform and engage with relevant

content and collaboration

SAP Jam Collaboration

6PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

SAP Jam Collaboration: Enterprise Collaboration PlatformBring people, data, and processes together to drive measurable results

Simplify BusinessRevolutionize Work Accelerate Innovation

R&D Marketing ServiceOperationsHR IT SalesPR Finance

Department Processes

Companywide Processes

Collaborate Communicate ExecuteEngage

Customers | Partners | Suppliers

7PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Boost engagement with

role-based information

Simplify communication:

empower everyone to

create/share content

Leverage IT investments:

make applications

available in one place

Accelerate content

globalization with multi-

language support

Deliver maximum

security and availability

Delight users with a

consistent look and feel

SAP Jam Collaboration: Modern intranetInform and engage employees to drive digital transformation

Access information and content from any device and any location

8PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

SAP Jam + SAP Cloud Platform: Work patterns to accelerate innovation

1. Simplify development

Enable employees, partners, customers to

brainstorm ideas, share docs / info and track

progress in one secured space

4. Streamline roll-out

Reduce training costs and increase

adoption and satisfaction with knowledge

base and self-service communities

2. Transform apps

Protect your investments by reviving your

existing apps with in-app collaboration, data

sharing and real-time feedback

3. Innovate apps

Build apps that transform how people engage

and work by enabling collaboration and sharing

data from multiple sources in one place

9PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Workspace to streamline brainstorming

and requirements gathering

Prioritize requirements with polls and

ratings

Enable secure collaboration with rock-

solid cloud

Keep everyone informed with docs, media

files and info in one place

Complete projects on time with planning

and decision making tools and calendar

Act in the moment with real-time

messaging

1. Simplify application development

Project Team PartnersCustomers

SAP Jam Collaboration

Documents

Agendas Task Lists

Decision

Making Tools

Wikis

Calendar

Real-time

MessagingNotifications

Dev / Project Mgmt Tool Integration

10PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

1. Simplify application development

Pre-delivered work pattern to manage planning,

implementation and execution of development projects

11PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Simplify collaboration: In-app business context

and secure information sharing

Drive business agility: Deliver immediate

stakeholder feedback in the application

Gain complete visibility: See all stakeholder

communications in app

Deliver immediate value: Leverage native

collaboration in SAP applications

Build next generation Fiori applications with

collaboration capabilities

Enable collaboration in any application with

SAP Jam JavaScript UI widgets or SAP Jam APIs

2. Transform business applications with embedded collaboration

Custom Application

SAP Cloud Platform SAP Jam Collaboration

SAP Jam Fiori UI

components

Collaboration

content using

SAP Jam APIs

SAP Jam

JavaScript

widgets

12PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

2. Transform business applications with embedded collaboration

Work in progress

Start collaborating from your business application,

such as SAP Hybris Cloud for CustomerRea-time business application data available

in collaboration context in SAP Jam

13PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Fuel collaborative decisions: Enable users

with multi-source data

Accelerate decision making: Manage docs,

feedback along with business data

Improve user experience, increase the value

of your applications

Simplify data access from third-party apps with

REST APIs and SAP app integration

Drive results: Track progress, create visibility

with planning/decision tools

Provide visibility into rationale used to make

decisions

Boost collaboration: Make app accessible

from any device and location

3. Innovate next generation business applications

Business users

Custom Applications

SAP Jam Collaboration

SAP Cloud Platform

Data from Custom

Applications

SAP / Third-Party

Business Applications

Data from Third-

Party Applications

Business Users

Real-time

Messaging

Decision Making

Tools

14PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

3. Innovate next generation business applications

Pre-defined Fiori UI

components for

SAP Cloud Platform

Web IDE

Javascript UI widgets

SAP Jam APIs on SAP

API Business Hub

15PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Provide training: Sharing videos and support

documents at one place

Increase user satisfaction with self-service

support forums

Improve engagement: Encourage information

sharing across app users

Help scale knowledge: Create centers of

excellence for your super users

Resolve problems quickly: Deliver real-time

expert support with messaging

Improve app usage: Collect user feedback and

prioritize improvements using forums, polls, and

ratings

4. Streamline application roll-out

Employees Application support teams

SAP Jam Collaboration

Decision Making

Tools

Knowledge Base Videos / Wikis

Real-time

Messaging

Forums

Notifications

16PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

4. Streamline application roll-out

Increase user

satisfaction with self-

service support forums

Provide training materials

by sharing training videos

and support documents at

one place

17PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

SAP Jam Collaboration: Transform your business for the digital economy

Collaboration

Drive execution by aligning relevant

parties focus on key activities

Engagement

Inform and engage using personalized

home pages and content

Access

Streamline information access

based on user roles

Processes

Deliver results with SAP app

integrations & APIs for all apps

Security

Maximize security and

availability with rock-solid cloud

Any Device

Access information from any

device, any location

18PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Customer Success

15% Increase in employee

retention

Faster Process execution and shorter

sales cycles

1 PlatformFor employee communication,

data and performance reviews

2xGrowth of collaborative

contributions month over month

CollaborationBetween teams across geographies,

boosting employee engagement

126%Increase in employee

participation

SunPower City Football

Group

Welcome

Break

YPF

Kaeser

Kompressoren

Sargent &

Lundy

19PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Reduced licensing fee

20%

SAP Jam delivers proven results and ROI

The Total Economic Impact of SAP Jam, a July 2016 commissioned study conducted by Forrester Consulting on behalf of SAP

Lower onboarding costs

19%

Lower content creation

costs

11%

Easier to find experts

and information

15%

Faster time to resolve

issues

14%

Lower training travel

costs

20%

527%ROI over three years

20PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Find out more

Learn more about SAP Jam Collaboration https://cloudplatform.sap.com/capabilities/collaboration.html

https://www.sap.com/products/enterprise-social-collaboration.for-

enterprise-collaboration.html

Free developer trial

https://blogs.sap.com/2015/06/17/welcome-to-your-new-sap-jam-

developer-edition/

Community

https://www.sap.com/community/topic/jam-collaboration.html

Join the conversation

Follow @SAPSocial

Keep updated with #SAPJam

Contact a Representative

SAP is here to help.

Contact your local SAP representative.+1-800-872-1727

Saiprashanth Reddy Venumbaka, SAP

[email protected]

Christian Happel, SAP

[email protected]

Thank you.

Additional information

23PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

SAP Jam Collaboration: Capabilities

Corporate Identity Provider

User provisioning and SSO

SAP Jam Collaboration

Modern Intranet

Real-time business data

Real-time messages

Knowledge base

Planning and decision making tools

External collaboration

Enterprise social networking

Extensibility

Reporting/Dashboards

Enterprise-grade security

SAP Cloud Platform

SAP and Third Party

Applications

Content

Management Systems

Custom Applications

24PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

High-level overview – SAP Cloud Platform

1) Public Preview 2) planned innovations / Future direction

12

Business Services CommerceLocalization/

TaxData Quality

Platform Services Integration Analytics Mobile IoT

(Big) Data Services:

SAP HANA

SAP ASE Redis

PostgreSQL MongoDB

Data & Storage Services

Hadoop

SAP Vora2

Collaboration Security UXMachine

Learning

SAP Web IDE /

SAP API Business HubCockpit Marketplace

Development Operations Commerce

Virtual Machines

Dev / Ops

Development

Lifecycle

Management

Profiling

Monitoring

Debugging

Performance

Statistics

Programming

models

HTML5

XSJS/XSA

Java

Node.js

Python

Community

Buildpacks

SAP Cloud Platform

25PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

SAP Jam Extension Scenarios with SAP Cloud Platform Build complete integration with SAP Cloud Platform and SAP Jam

1

2

JS Embed Widget / Single-Use Token

OpenSocial Gadget

OData Business

Record

OData / REST / OAuth

SAP Jam

SAP Jam destination definition and trust

Auto-provision users using SCIM 1

2

3

4

5

6

Event Push

Notifications

Use the SAP Jam API to

integrate Jam content with

your business application

data

Add SAP Jam functionality

to web pages using

embeddable widgets

Develop OpenSocial

gadgets for SAP Jam on

SAP Cloud Platform

Use SAP Cloud Platform

to integrate your business

data into SAP Jam

Integrate SAP Jam

templates and tools to

define custom, repeatable

processes

Subscribe to SAP Jam

Push Notifications to

capture events from SAP

Cloud Platform

3

45

6

27PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Making decisions in the moment

Video | Business Transformation Study

29PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Increasing Employee Retention 15%

Video | Business Transformation Study

30PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Promoting Information Sharing Through Collaboration

Business Transformation Study

31PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Powering the Next Generation on Blended Learning

Video | Business Transformation Study

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