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PUBLIC
December, 2017
Innovate collaborative applications with SAP Jam Collaboration & SAP Cloud Platform
2PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Key Market Trends
“Without adequate security provisions, isolated pockets of collaboration
technology expose the entire enterprise to the potentially devastating effects
of a security breach.”
Gain A Competitive Advantage Through Enterprise Collaboration, July 2017, Forrester
“Nearly two-thirds of software decision makers have already
adopted collaboration.”
Setting The Technology Foundation For Your Enterprise Collaboration Strategy, February 2017, Forrester
“Fifty-three percent of global information workers spend an hour or more per day
just searching for information.”
Define Business Value In Collaboration, March 2016, Forrester
63% of today’s information workers regularly communicate with colleagues,
business partners, and customers.
Design Your Contact Center To Be Customer-Centric, August 2017, Forrester
3PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Are your Intranet and collaboration capabilities less than optimal?
1 1.5 2b ?
?!
Multiple disconnected
communication methods
Duplicate files, and
version control
Can’t collaborate
outside the firewall
No in-business
app collaborationMobile
unfriendly
Poor decisions Wasted time Constrained innovation Increased IT costs
4PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Add SAP Jam Collaboration to your SAP Cloud PlatformPlatform to collaborate, innovate, roll-out apps. Services to add collaboration to apps.
Optimize business processes using collaboration inside
business applications
Increase business agility by boosting collaboration and
simplifying information sharing
Accelerate digital transformation by fueling secure collaboration
with anyone from any device
5PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
What does SAP Jam Collaboration provide?
Enterprise
Collaboration
Platform
Modern
Intranet
Collaboration
Services
for
Applications
Drive business results with a
single digital workplace
Transform business processes
with in-app collaboration
Inform and engage with relevant
content and collaboration
SAP Jam Collaboration
6PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
SAP Jam Collaboration: Enterprise Collaboration PlatformBring people, data, and processes together to drive measurable results
Simplify BusinessRevolutionize Work Accelerate Innovation
R&D Marketing ServiceOperationsHR IT SalesPR Finance
Department Processes
Companywide Processes
Collaborate Communicate ExecuteEngage
Customers | Partners | Suppliers
7PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Boost engagement with
role-based information
Simplify communication:
empower everyone to
create/share content
Leverage IT investments:
make applications
available in one place
Accelerate content
globalization with multi-
language support
Deliver maximum
security and availability
Delight users with a
consistent look and feel
SAP Jam Collaboration: Modern intranetInform and engage employees to drive digital transformation
Access information and content from any device and any location
8PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
SAP Jam + SAP Cloud Platform: Work patterns to accelerate innovation
1. Simplify development
Enable employees, partners, customers to
brainstorm ideas, share docs / info and track
progress in one secured space
4. Streamline roll-out
Reduce training costs and increase
adoption and satisfaction with knowledge
base and self-service communities
2. Transform apps
Protect your investments by reviving your
existing apps with in-app collaboration, data
sharing and real-time feedback
3. Innovate apps
Build apps that transform how people engage
and work by enabling collaboration and sharing
data from multiple sources in one place
9PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Workspace to streamline brainstorming
and requirements gathering
Prioritize requirements with polls and
ratings
Enable secure collaboration with rock-
solid cloud
Keep everyone informed with docs, media
files and info in one place
Complete projects on time with planning
and decision making tools and calendar
Act in the moment with real-time
messaging
1. Simplify application development
Project Team PartnersCustomers
SAP Jam Collaboration
Documents
Agendas Task Lists
Decision
Making Tools
Wikis
Calendar
Real-time
MessagingNotifications
Dev / Project Mgmt Tool Integration
10PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
1. Simplify application development
Pre-delivered work pattern to manage planning,
implementation and execution of development projects
11PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Simplify collaboration: In-app business context
and secure information sharing
Drive business agility: Deliver immediate
stakeholder feedback in the application
Gain complete visibility: See all stakeholder
communications in app
Deliver immediate value: Leverage native
collaboration in SAP applications
Build next generation Fiori applications with
collaboration capabilities
Enable collaboration in any application with
SAP Jam JavaScript UI widgets or SAP Jam APIs
2. Transform business applications with embedded collaboration
Custom Application
SAP Cloud Platform SAP Jam Collaboration
SAP Jam Fiori UI
components
Collaboration
content using
SAP Jam APIs
SAP Jam
JavaScript
widgets
12PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
2. Transform business applications with embedded collaboration
Work in progress
Start collaborating from your business application,
such as SAP Hybris Cloud for CustomerRea-time business application data available
in collaboration context in SAP Jam
13PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Fuel collaborative decisions: Enable users
with multi-source data
Accelerate decision making: Manage docs,
feedback along with business data
Improve user experience, increase the value
of your applications
Simplify data access from third-party apps with
REST APIs and SAP app integration
Drive results: Track progress, create visibility
with planning/decision tools
Provide visibility into rationale used to make
decisions
Boost collaboration: Make app accessible
from any device and location
3. Innovate next generation business applications
Business users
Custom Applications
SAP Jam Collaboration
SAP Cloud Platform
Data from Custom
Applications
SAP / Third-Party
Business Applications
Data from Third-
Party Applications
Business Users
Real-time
Messaging
Decision Making
Tools
14PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
3. Innovate next generation business applications
Pre-defined Fiori UI
components for
SAP Cloud Platform
Web IDE
Javascript UI widgets
SAP Jam APIs on SAP
API Business Hub
15PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Provide training: Sharing videos and support
documents at one place
Increase user satisfaction with self-service
support forums
Improve engagement: Encourage information
sharing across app users
Help scale knowledge: Create centers of
excellence for your super users
Resolve problems quickly: Deliver real-time
expert support with messaging
Improve app usage: Collect user feedback and
prioritize improvements using forums, polls, and
ratings
4. Streamline application roll-out
Employees Application support teams
SAP Jam Collaboration
Decision Making
Tools
Knowledge Base Videos / Wikis
Real-time
Messaging
Forums
Notifications
16PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
4. Streamline application roll-out
Increase user
satisfaction with self-
service support forums
Provide training materials
by sharing training videos
and support documents at
one place
17PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
SAP Jam Collaboration: Transform your business for the digital economy
Collaboration
Drive execution by aligning relevant
parties focus on key activities
Engagement
Inform and engage using personalized
home pages and content
Access
Streamline information access
based on user roles
Processes
Deliver results with SAP app
integrations & APIs for all apps
Security
Maximize security and
availability with rock-solid cloud
Any Device
Access information from any
device, any location
18PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Customer Success
15% Increase in employee
retention
Faster Process execution and shorter
sales cycles
1 PlatformFor employee communication,
data and performance reviews
2xGrowth of collaborative
contributions month over month
CollaborationBetween teams across geographies,
boosting employee engagement
126%Increase in employee
participation
SunPower City Football
Group
Welcome
Break
YPF
Kaeser
Kompressoren
Sargent &
Lundy
19PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Reduced licensing fee
20%
SAP Jam delivers proven results and ROI
The Total Economic Impact of SAP Jam, a July 2016 commissioned study conducted by Forrester Consulting on behalf of SAP
Lower onboarding costs
19%
Lower content creation
costs
11%
Easier to find experts
and information
15%
Faster time to resolve
issues
14%
Lower training travel
costs
20%
527%ROI over three years
20PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Find out more
Learn more about SAP Jam Collaboration https://cloudplatform.sap.com/capabilities/collaboration.html
https://www.sap.com/products/enterprise-social-collaboration.for-
enterprise-collaboration.html
Free developer trial
https://blogs.sap.com/2015/06/17/welcome-to-your-new-sap-jam-
developer-edition/
Community
https://www.sap.com/community/topic/jam-collaboration.html
Join the conversation
Follow @SAPSocial
Keep updated with #SAPJam
Contact a Representative
SAP is here to help.
Contact your local SAP representative.+1-800-872-1727
Saiprashanth Reddy Venumbaka, SAP
Christian Happel, SAP
Thank you.
23PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
SAP Jam Collaboration: Capabilities
Corporate Identity Provider
User provisioning and SSO
SAP Jam Collaboration
Modern Intranet
Real-time business data
Real-time messages
Knowledge base
Planning and decision making tools
External collaboration
Enterprise social networking
Extensibility
Reporting/Dashboards
Enterprise-grade security
SAP Cloud Platform
SAP and Third Party
Applications
Content
Management Systems
Custom Applications
24PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
High-level overview – SAP Cloud Platform
1) Public Preview 2) planned innovations / Future direction
12
Business Services CommerceLocalization/
TaxData Quality
Platform Services Integration Analytics Mobile IoT
(Big) Data Services:
SAP HANA
SAP ASE Redis
PostgreSQL MongoDB
Data & Storage Services
Hadoop
SAP Vora2
Collaboration Security UXMachine
Learning
…
SAP Web IDE /
SAP API Business HubCockpit Marketplace
Development Operations Commerce
Virtual Machines
Dev / Ops
Development
Lifecycle
Management
Profiling
Monitoring
Debugging
Performance
Statistics
Programming
models
HTML5
XSJS/XSA
Java
Node.js
Python
Community
Buildpacks
SAP Cloud Platform
25PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
SAP Jam Extension Scenarios with SAP Cloud Platform Build complete integration with SAP Cloud Platform and SAP Jam
1
2
JS Embed Widget / Single-Use Token
OpenSocial Gadget
OData Business
Record
OData / REST / OAuth
SAP Jam
SAP Jam destination definition and trust
Auto-provision users using SCIM 1
2
3
4
5
6
Event Push
Notifications
Use the SAP Jam API to
integrate Jam content with
your business application
data
Add SAP Jam functionality
to web pages using
embeddable widgets
Develop OpenSocial
gadgets for SAP Jam on
SAP Cloud Platform
Use SAP Cloud Platform
to integrate your business
data into SAP Jam
Integrate SAP Jam
templates and tools to
define custom, repeatable
processes
Subscribe to SAP Jam
Push Notifications to
capture events from SAP
Cloud Platform
3
45
6
26PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Customer Success
SunPower: Optimizes
its workforce to change the
way the world is powered
Video | BTS
City Football
Group: Connecting
Clubs Across The Globe
Video | BTS
Welcome Break: Increasing Employee
Retention 15%
Video | BTS
YPF
YPF: Promoting
Information Sharing
Through Collaboration
BTS
Sargent & Lundy: Sharing knowledge across
employees
Video | BTS
Kaeser: Streamlining
sales and service with
social collaboration
Video
27PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Making decisions in the moment
Video | Business Transformation Study
28PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Building a Global Community of Football Clubs and Fans
Video | Business Transformation Study
29PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Increasing Employee Retention 15%
Video | Business Transformation Study
30PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Promoting Information Sharing Through Collaboration
Business Transformation Study
31PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Powering the Next Generation on Blended Learning
Video | Business Transformation Study
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© 2017 SAP SE or an SAP affiliate company. All rights reserved.