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Armin Brunner INCREASE YOUR CONVERSION RATE. CS2 EASY CHECKOUT MODULE FOR MAGENTO AGENDA: Introduction | 7 Levels of Conversion | CS2 Easy Checkout Module | Live Demo | Conclusion

Increase your conversion rate

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The Checkout is the most critical process in your Webshop. Learn how CS2 is optimizing your Magento Shop with a highly customizable and conversion optimized Checkout Module.

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Page 1: Increase your conversion rate

Armin Brunner

INCREASE YOUR CONVERSION RATE.

CS2 EASY CHECKOUT MODULE FOR MAGENTO

AGENDA:

Introduction | 7 Levels of Conversion | CS2 Easy Checkout Module | Live Demo | Conclusion

Page 2: Increase your conversion rate

OFFLINE VERSUS ONLINE.

- Offline Shops: ø 60% Conversion Rate

- Online Shops: ø 3% Conversion Rate

Why?

BIG DIFFERENCE!

Page 3: Increase your conversion rate

THE E-COMMERCE SYSTEM.

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CONVERSION:

www.konversionskraft.de

Page 4: Increase your conversion rate

THE 7 LEVELS OF CONVERSION.

Your Visitor is scanning your website for accordance

- Optical Accordance: Repeat Ad Titles on the Landing page

- Show your service capabilities: Assortment, Price, Delivery time, Costs

- Use Images and Symbols: arouse Emotions

1. RELEVANCE

Page 5: Increase your conversion rate

THE 7 LEVELS OF CONVERSION.

- Use an Aesthetic Design

- Create a strong and trustworthy Brand

- Use Seals of Approval, Test Reports

- Show Customer Feedback and Testimonials

2. CREDIBILITY & TRUST

Page 6: Increase your conversion rate

THE 7 LEVELS OF CONVERSION.

- Offer different entry points

- Enhance your Search: Analyse and optimize your Search Results

- Simplify the path to lower levels: Use a Fly-out Menu

- Use the correct Terms: Speak the language of your Customers

3. ORIENTATION

Page 7: Increase your conversion rate

THE 7 LEVELS OF CONVERSION.

Without Emotions no rational Decisions

- Speak your User’s language

- Show your Products: Use big, emotional Images

- Avoid Complexity

- Use clear Call-to-Action elements

4. STIMULATION

Page 8: Increase your conversion rate

THE 7 LEVELS OF CONVERSION.

- Give the Possibility to influence and choose

- Show your Customer Service Signals

- Encourage Transparency

- Data Security: Use SSL encryption

- Show Seals of Approval

5. SECURITY

Page 9: Increase your conversion rate

THE 7 LEVELS OF CONVERSION.

The Rubikon model of Heinz Heckhausen

- Every effort reduces the Motivation to buy: 1-Click-Order

- Ask for as less information as possible

- Offer a wide variety of Shipping and Payment options

- Offer help

6. COMFORT

Page 10: Increase your conversion rate

THE 7 LEVELS OF CONVERSION.

Only satisfied Customers will become returning Customers

- After sales: Inform about the order status

- Offer a professional Returns Processing

- Inform you Customer about new Products and Services

7. SATISFACTION

Page 11: Increase your conversion rate

THE MAGENTO STANDARD CHECKOUT.

RELOADING STEPS PER AJAX

Page 12: Increase your conversion rate

ONE STEP CHECKOUT EXTENSION.

ALL ON ONE PAGE

Page 13: Increase your conversion rate

THE CS2 EASY CHECKOUT.

Goals:

- Optimize the Checkout Conversion

- Keep it 100% Magento compatible

- Pre-Integrate most used Checkout Extensions

- Make it configurable

- Save Time and Money on Implementation

EASY CHECKOUT FOR MAGENTO

Page 14: Increase your conversion rate

DEMO.

Page 15: Increase your conversion rate

CONVERSION RATE OPTIMIZATION.

- Online Marketing and Conversion Optimization are key factors for a

successful E-Commerce Business

- Think about Conversion Optimization before planning your eShop

- Conversion Optimization is an on-going Process: Analyse, Optimize,

Measure

- The CS2 Easy Checkout Module provides a good Basis for a Conversion

optimized Checkout

- Next Steps: Combine Steps, Add Facebook Connect, OpenID (Google

Connect)

CONCLUSION

Page 16: Increase your conversion rate

CS2 AG

PLATINUM MEMBER TYPO3 ASSOCIATION

MAGENTO GOLD PARTNER

SUGAR SILVER PARTNER

CUSTOMER RELATIONSHIP MANAGEMENT

ELECTRONIC COMMERCE

ONLINE MARKETING

Gerbegässlein 1 | CH-4450 Sissach

Feldeggstrasse 55 | CH-8008 Zürich

Telefon: +41 61 333 22 22

Twitter: @CS2switzerland

www.CS2.ch