How location technology is transforming the way we work

We make it simple for businesses to find, interact with, and optimise their people and assets in the physical world

LIGHTHOUSE MISSION

We are shifting to a highly distributed and mobile workforce and employees are demanding better ways of working

TREND

By embracing mobility, and by leveraging location technology, companies can be more efficient and improve service delivery.

THE OPPORTUNITY

Not knowing exactly where your people arePROBLEM #1

RISK / LIABILITIES EMERGENCY MANAGEMENT

PRODUCTIVITYSAFETY / OH&S

Not knowing exactly where your assets arePROBLEM #2

VEHICLES BUILDING MATERIALS

BAGGAGE TROLLEYS SHIPPING CONTAINERS

Inability to create interactions and processes at the right time and place

PROBLEM #3

NOTIFICATIONS

CONTENT

CHECKLISTS

SAFETY INFORMATION

REMINDERS

Inability to make business decisions based on complete and accurate data

PROBLEM #4

Are we meeting KPI’s and quality standards?

QUESTIONS

Do we have the optimum number of people on a shift?

QUESTIONS

Are we liable for an incident that has occurred?

QUESTIONS

• Poor utilisation of resources • Increased operational risk • Lack of accountability • Poor investment in resources • Increased operating costs!

WHAT’S THE IMPACT OF THESE PROBLEMS ON BUSINESSES?

What are beacons and how can they help solve these problems?

THE TECHNOLOGY

BLUETOOTH BEACONS

Devices that broadcast signals using Bluetooth Low Energy (BLE).

Smartphones that are nearby listen for these signals, then deliver content and capture data.

TO USE BEACONS YOU NEED:

• Beacons deployed to locations

• Native smartphone application

• Bluetooth & Location services

• Management platform

WHAT IS THE TYPICAL RANGE?

50m

A beacon can be set to broadcast up to ~50m depending on the environment.

Events can be triggered when a device enters or exits this broadcast area.

ImmediateNearFar

Now that you know the technology, lets look at some real world examples

CASE STUDIES

Australia’s largest integrated facilities management provider

• How can we protect ourselves from slip and fall litigation claims in shopping centres?

• How can we use mobile to improve the standard of cleaning?

• How can we use data to better utilise our workforce?

SPOTLESS - CLEANING MANAGEMENT

THE PROBLEM

• Over 1,000 beacons installed across 5 shopping centres

• Custom app for employees to monitor location, deliver content and capture data

• Reporting platform with KPI reports, real-time and historical mapping

THE SOLUTION

SPOTLESS - CLEANING MANAGEMENT

MOBILE APP FEATURES

Task Lists Audits Incident Reports Messaging

REAL-TIME AND HISTORICAL MAPS SHOWING EMPLOYEE LOCATION

HEAT MAPS TO SHOW OVER SERVICING AND UNDER SERVICING

• How can we better locate hospital equipment and patients?

ST JOHN OF GOD - MOBILE PAGING AND ASSET TRACKING

KEY PROBLEM

• Beacon wristbands assigned to patients using mobile app

• Doctors and nurses are able to locate patients in real-time using mobile app or website

SOLUTION - PATIENT TRACKING

• Beacon attached to high value pieces of hospital equipment

• Doctors and nurses are able to locate equipment in real-time using mobile app or website

SOLUTION - EQUIPMENT TRACKING

• Approximately $2,500 p/hour to run an operating theatre

• Each staff member spends at least 15 minutes p/day looking for equipment while theatre waits

• If we can reduce this to 5 minutes p/day across 40 staff it equates to a cost saving of $16,666 p/day at a single hospital

THE SAVINGS

LOCATE PATIENT AND EQUIPMENT IN REAL-TIME

How could you utilise location technology in your workplace to better understand your operations and improve the delivery of services?

FINAL THOUGHT

E: ben.howden@lighthouse.io W: http://lighthouse.io

Thank you!