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GlobalGiving Workshop Hosted by NNNGO Lagos, August 2, 2011 Introductions Intro to GlobalGiving Network Game Online Fundraising Basics Fundraising Simulation How to Join GlobalGiving Office Hours

GlobalGiving - NNNGO Workshop - Lagos August 2 2011

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Page 1: GlobalGiving - NNNGO Workshop - Lagos August 2 2011

GlobalGiving Workshop

Hosted by NNNGO

Lagos, August 2, 2011

Introductions

Intro to GlobalGiving

Network Game

Online Fundraising Basics

Fundraising Simulation

How to Join GlobalGiving

Office Hours

Page 2: GlobalGiving - NNNGO Workshop - Lagos August 2 2011

Introductions

Speed Networking!

What is your name?

What is the name of your organization?

Do you have a web site?

Do you use Facebook? Twitter? LinkedIn? Other sites?

Do you do online fundraising?

Do you receive donations from individuals?

Do you receive donations from individuals outside of Nigeria?

Page 3: GlobalGiving - NNNGO Workshop - Lagos August 2 2011
Page 4: GlobalGiving - NNNGO Workshop - Lagos August 2 2011

GlobalGiving Mission

$40M+ / Year

To More and More Effective Orgs Worldwide

Amplifies Impact on Billions

Page 5: GlobalGiving - NNNGO Workshop - Lagos August 2 2011

• Online Donations• Donor Management• New Donors• Effectiveness Training• Credibility/Recognition• UK and US Charitable

Status

GlobalGiving Value

Proposition

Page 6: GlobalGiving - NNNGO Workshop - Lagos August 2 2011

GlobalGiving Today

• 2,600 projects• 1,400+ nonprofits• 110 countries• 200,000+ donors• $48 million• Corporate Partners

headquarterscountries with projects

Page 7: GlobalGiving - NNNGO Workshop - Lagos August 2 2011

Network Game

Something has happened, and you need to get a message to as many people as you can, as quickly as you can. How many people can you reach?

Directions

- Form groups of four or five

- Together, brainstorm how you would reach as many people as you possibly can in three days.

- Elect a spokesperson to share your results.

Page 8: GlobalGiving - NNNGO Workshop - Lagos August 2 2011
Page 9: GlobalGiving - NNNGO Workshop - Lagos August 2 2011

Your network:

10

Mom

Dad

Best Friend

Cousin

Co-worker

Classmate

Pastor

Neighbor

Volunteer

Donor

Mom

Dad

Best Friend

Cousin

Co-worker

Classmate

Pastor

Neighbor

Volunteer

Donor

Mom

Dad

Best Friend

Cousin

Co-worker

Classmate

Pastor

Neighbor

Volunteer

Donor

Mom

Dad

Best Friend

Cousin

Co-worker

Classmate

Pastor

Neighbor

Volunteer

Donor

Page 10: GlobalGiving - NNNGO Workshop - Lagos August 2 2011

Yes! You can use the Internet to:

• access your network • communicate messages quickly and freely• raise money for your organization

Page 11: GlobalGiving - NNNGO Workshop - Lagos August 2 2011

Yikes!

Page 12: GlobalGiving - NNNGO Workshop - Lagos August 2 2011

What does this mean for NGOs?

• Direct donor relationships• Bottom-Up Revolution• Nata Village Blog

Page 13: GlobalGiving - NNNGO Workshop - Lagos August 2 2011

Where do I start?• What are your objectives?• Where is your audience?• What are other organizations

doing?• What social networks are

popular in Nigeria?

Page 14: GlobalGiving - NNNGO Workshop - Lagos August 2 2011

First Steps• Start slow• Choose one or two networks• Make someone responsible• Be a good partner• Identify your audience• Start conversations, make friends• Don’t ask for money too soon

Page 15: GlobalGiving - NNNGO Workshop - Lagos August 2 2011

What should I talk about?• News• Pictures, Videos• Beneficiary Stories• Articles about Your Organization and/or Staff• Articles about Your Cause• Feedback (good and bad)• Questions for Your Network• Partner News• Volunteer Opportunities• Job openings

Page 16: GlobalGiving - NNNGO Workshop - Lagos August 2 2011

Facebook• More than 500 million active users• 50% of these users log on daily, 70%

monthly• #1 site in the US• It is estimated that someone who has

“liked” a Facebook brand will spend an average of $71.84 more per year.

Page 17: GlobalGiving - NNNGO Workshop - Lagos August 2 2011

Facebook Do’s and Don’t’s• DON’T: Set up a user profile for your org. Profiles

are for people; Pages are for organizations• DO: Keep your page name short and relevant• DO: Use your logo as your picture• DO: Fill out your information tab thoroughly and

completely• DON’T: Auto-feed an RSS onto the page• DO: Be authentic, engaging and honest

Page 18: GlobalGiving - NNNGO Workshop - Lagos August 2 2011

Facebook Details• Regular interaction, but mind the 80/20 rule• Post articles, pictures, questions and commentary• Enable feedback on your wall and posts• You might get negative feedback, but that’s ok! Let your fans

defend you. They will, unless it’s a true problem.• You can have a rule about civility or offensive language• Facebook and Twitter are not the same platform. Post separately.• Add comments or questions to articles you post.• Think about ways to engage your fans where they already are – on

Facebook.

Page 19: GlobalGiving - NNNGO Workshop - Lagos August 2 2011

Twitter• Micro-blogging platform• You send updates or “tweets” in 140 characters or less• Tweets are seen by your followers – people who opt in• You see tweets from people you are following• Unlike Facebook, following doesn’t have to be reciprocal• Twitter.com is the 3rd most popular social network site• In June 2010, Twitter had 190 million users tweeting 65

million times/day (techcrunch)

Page 20: GlobalGiving - NNNGO Workshop - Lagos August 2 2011

Twitter answers the question…• What are you interested in?• What has your attention right

now?

Page 21: GlobalGiving - NNNGO Workshop - Lagos August 2 2011

Fundraising Game

You have been given a challenge. Can you raise $4,000 from at least 50 different people in one month?

Directions

- Form groups of four or five

- Together, brainstorm how you would accomplish this challenge.

- Elect a spokesperson to share your results.

Page 22: GlobalGiving - NNNGO Workshop - Lagos August 2 2011

Joining GlobalGiving

How to join GlobalGiving

Due Diligence process

Open Challenge

Page 23: GlobalGiving - NNNGO Workshop - Lagos August 2 2011

How to Join GlobalGiving• Choose US or UK• Nominate your organization using the online

nomination form• Complete GlobalGiving’s Due Diligence

requirements• Post a project and participate in an Open Challenge• Raise $4,000 from 50 donors

Page 24: GlobalGiving - NNNGO Workshop - Lagos August 2 2011

Eligibility Requirements• Registered organization – no individuals,

businesses, etc.• Advanced English• (At least occasional) access to the internet• Non-evangelizing• Non-discriminating• Eligible to receive international donations• Charitable purpose

Page 25: GlobalGiving - NNNGO Workshop - Lagos August 2 2011

Due Diligence Details

• Certificate of Registration• Organizational Documents

• How is your organization run? • Dissolution Clause

• Financial Statements• Be detailed!

• List of Board and Staff members• Text document only

• Program documents• What are your programs? How do they work?

Page 26: GlobalGiving - NNNGO Workshop - Lagos August 2 2011
Page 27: GlobalGiving - NNNGO Workshop - Lagos August 2 2011

How to Succeed in an Open• Use the Fundraising Survival Guide!• Attend Online Trainings• Develop an online fundraising strategy• Make a plan and schedule• Identify networks

• Family, friends, neighbors, church congregation• International networks: volunteers, donors• Internet access• Credit cards

Page 28: GlobalGiving - NNNGO Workshop - Lagos August 2 2011

Then What?• Become an active GlobalGiving partner• Post frequent Project Reports• Send Thank You’s to your donors• Join GlobalGiving UK• Post another project• Participate in GlobalGiving campaign

Page 29: GlobalGiving - NNNGO Workshop - Lagos August 2 2011

Our Corporate Partners

Page 30: GlobalGiving - NNNGO Workshop - Lagos August 2 2011

Online Giver Profile

• Women and Men• Average 40 Years Old• Progressive• Affluent• Disaster Givers• Event Supporters• Last Minute Gift Givers

- Source: Network for Good

Margaret Coughlin

Chief Marketing Officer

Robert DuBois

Marketing Associate

Page 31: GlobalGiving - NNNGO Workshop - Lagos August 2 2011
Page 32: GlobalGiving - NNNGO Workshop - Lagos August 2 2011
Page 33: GlobalGiving - NNNGO Workshop - Lagos August 2 2011
Page 34: GlobalGiving - NNNGO Workshop - Lagos August 2 2011

Why will someone give to your organization?

Because you do something they believe in.

Because you asked them to.

Because someone else asked them to.

Because you make them feel good.

Because they trust you.

Page 35: GlobalGiving - NNNGO Workshop - Lagos August 2 2011

Thank You!

John HecklingerChief Program Officer

GlobalGiving Foundation001-202-232-5784

[email protected] (skype)

@jhecklinger (twitter)

Seth ReynoldsProject ManagerGlobalGiving UK

[email protected]

Page 36: GlobalGiving - NNNGO Workshop - Lagos August 2 2011

Resources• Social Media Revolution• NameChk – find out if your org name is registered• Social Media ROI – how to justify what you’re doing• Facebook Page Best Practices – by Zoetica• So you want a Facebook Fanpage for your Nonprofit? – by Beth Kanter• How Charities are Finding the Good with Facebook Fanpages (case

studies)• Facebook Bestpractices for Nonprofits (beyond the basics)• 26 Slideshares on Social Media for Nonprofits• 10 Facebook resources for nonprofits• Social Media Starter Kit – by AARP• Mashable’s Social Media Page