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www.gtp-icommerce.com Email Setup for Microsoft Outlook Outlook 2010 and Outlook 2013 Outlook 2007 Outlook 2003 These instructions are for POP3 email setup They are targeted at clients of GTP iCommerce but will generally work for everyone b Design Perth Western Australia

Email setup for microsoft outlook

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Step by step instructions on setting up POP email on different versions of Outlook. Specific for GTP clients but useful to all who wish to view.

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Page 1: Email setup for microsoft outlook

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Email Setup for Microsoft Outlook

Outlook 2010 and Outlook 2013

Outlook 2007

Outlook 2003

These instructions are for POP3 email setup

They are targeted at clients of GTP iCommerce but will generally work for everyone

Web Design Perth Western Australia

Page 2: Email setup for microsoft outlook

Step 1 – Know Your Email Settings

You Need to know the following before you get started…1.Your Email Address’s

2.Your Password’s

3.Incoming mail server: mail.yourdomain.com.au

4.Outgoing mail server: mail.yourdomain.com.au

Please replace yourdomain with your own domain settings. E.g mail.abccompany.com.au

Test you know your password by logging in via webmail if you have problems

http://webmail.yourdomain.com.au

If you don’t know email [email protected] and tell us what passsword to set your email to. Or SMS 0411 352 766 with details or Call 1300 856 533 and talk to support or leave a message with what password you want and your mobile number so we can sms you.

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Page 3: Email setup for microsoft outlook

Outlook 2010 Email Setup Instructions

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Page 4: Email setup for microsoft outlook

To Create an Outlook 2003 Email account for GTP Hosted Email:Click File and the Add Account

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Page 5: Email setup for microsoft outlook

Select Manually Configure server settings

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Page 6: Email setup for microsoft outlook

Select Internet E-mail

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Page 7: Email setup for microsoft outlook

Fill in your details and click more settings

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Page 8: Email setup for microsoft outlook

Click Outgoing Server Tab and Tick Checkbox shown

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Page 9: Email setup for microsoft outlook

Select Advanced Tab and Change Outgoing server (SMTP) to 587 and click ok.

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Page 10: Email setup for microsoft outlook

Click Next and Click Finish

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Page 11: Email setup for microsoft outlook

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Troubleshooting• Check User Name Field contains FULL email address (this is the

most common mistake as outlook strips the last part of the email itself)

• Check your incoming and outgoing mail servers are mail.YOURdomainname.com.au

• Then confirm that your password is correct

• Also Check your More Settings are correct

• If still not working make sure you have internet access by loading Google.

• If you have internet access and cannot get your email to work then call GTP on 1300 856 533.

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Page 12: Email setup for microsoft outlook

To Edit Email Account Settings

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Page 13: Email setup for microsoft outlook

To Edit Email Account Settings

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Page 14: Email setup for microsoft outlook

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Troubleshooting• Check User Name Field contains FULL email address (this is the

most common mistake as outlook strips the last part of the email itself)

• Check your incoming and outgoing mail servers are mail.YOURdomainname.com.au

• Then confirm that your password is correct

• Also Check your More Settings are correct

• If still not working make sure you have internet access by loading Google.

• If you have internet access and cannot get your email to work then call GTP on 1300 856 533.

Web Design Perth Western Australia

Page 15: Email setup for microsoft outlook

End of Outlook 2010 Instructions

Continue on for setting up email in other versions of outlook

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Page 16: Email setup for microsoft outlook

Outlook 2013 Email Setup Instructions

Please follow outlook 2010 instructions.

We have not build these yet.

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Page 17: Email setup for microsoft outlook

Outlook 2013• GOOGLE for the information you need at the moment

• Set up a POP3 or IMAP4 connection to your email in Outlook 2010 or Outlook 2013 • If you’re using Outlook 2010 or Outlook 2013, you may be able to connect using Exchange instead of through POP3 or IMAP4. Connecting using Exchange gives you calendaring and collaboration

features that you can’t get if you connect using POP or IMAP. For more information, see What else do I need to know? later in this article.• Open Outlook. If the Microsoft Outlook Startup wizard appears, on the first page of the wizard, click Next. Then, on the E-mail Accounts page, click Next to set up an email account. • If the Microsoft Outlook Startup wizard doesn't appear, on the Outlook toolbar, click the File tab. Then, just above the Account Settings button, click Add Account.• Click Manually configure server settings or additional server types, and then click Next.• On the Choose Service page, select Internet E-mail, and then click Next.• Provide the following information on the Internet E-mail Settings page.• Under User Information:• In the Your Name box, enter the name you want users to see when you send email from this account.• In the E-mail Address box, enter your email address.• Under Server Information: • Under Account Type, select IMAP or POP3. We recommend using IMAP because it supports more features.• In the Incoming mail server box, enter the IMAP or POP server name. For information about how to find your incoming POP3 or IMAP4 server name, see Find your POP or IMAP server settings

later in this article.• In the Outgoing mail server (SMTP) box, enter the SMTP server name. For information about how to find your outgoing SMTP server name, see Find your POP or IMAP server settings later in this

article.• Under Logon Information:• In the User Name box, enter your email address.• In the Password box, enter your password. If you want Outlook to remember your password, make sure the check box next to Remember password is selected. • At the bottom of the page, click More Settings, and then fill in the Internet E-Mail Settings dialog box as follows: • On the Outgoing Server tab, select My outgoing server (SMTP) requires authentication.• On the Advanced tab:• Under Incoming server (IMAP), or Incoming server (POP3), next to Use the following type of encrypted connection, select SSL in the drop-down list. • Under Outgoing server (SMTP), next to Use the following type of encrypted connection, select TLS, and then click OK. • If you're using POP3 and you want to keep a copy of your messages on the server, under Delivery, click Leave a copy of messages on the server. If you don't select this option, all messages will

be removed from the server and stored locally on your computer. • On the Add New Account page, click Next. After Outlook tests your account, click Close to close the Test Account Settings dialog box.• On the Congratulations page, click Finish.• On the Account Settings page, click Close.• If you're using IMAP4, a message may appear asking you if you want to download folders for the mail server that you added. Click Yes. Use the Outlook user interface to select which folders to

synchronize between the server and your local computer, and then click OK.

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Page 18: Email setup for microsoft outlook

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Troubleshooting• Check User Name Field contains FULL email address (this is the

most common mistake as outlook strips the last part of the email itself)

• Check your incoming and outgoing mail servers are mail.YOURdomainname.com.au

• Then confirm that your password is correct

• Also Check your More Settings are correct

• If still not working make sure you have internet access by loading Google.

• If you have internet access and cannot get your email to work then call GTP on 1300 856 533.

Web Design Perth Western Australia

Page 19: Email setup for microsoft outlook

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Outlook 2007 Email Setup Instructions

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Page 20: Email setup for microsoft outlook

Click on Tools and Then Account Settings

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Page 21: Email setup for microsoft outlook

Click New

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Click Manually Configure and Click Next

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Page 23: Email setup for microsoft outlook

Select As Shown Below and Click Next

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Page 24: Email setup for microsoft outlook

Fill in Your Details and Click More Settings

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Page 25: Email setup for microsoft outlook

Click Outgoing Server Tab and Tick Shown Checkbox

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Page 26: Email setup for microsoft outlook

Click Advanced Tab and Set Outgoing Server SMTP to 587

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Set email to stay on server for days.

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Page 27: Email setup for microsoft outlook

Click Finish

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Page 28: Email setup for microsoft outlook

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To Create an Outlook 2007 Email account for GTP Web Site Email:

Instructions in words.

• Go to Tools and Account Settings – below the E-mail tab click new. • Choose E-mail Service: Click on the “Microsoft Exchange, POP3, IMAP, or HTTP” radio button • Click the “manually configure server settings or additional server types” check box this will automatically enter in all of the required

fields – click next. • Click on the Internet E-mail bubble – click next. • Enter the following information:

– Your Name: <Display Name you want to use, i.e., Bob Dylan> – Email address: <Full email address, i.e., [email protected]> e.g. [email protected] – or mail.mydomain.com.au e.g mail.smellycheese.com.au

– Outgoing Mail server: mail.mydomain.com.au (e.g. mail.smellycheese.com.au) – User name: <Full email address, i.e., [email protected]> e.g. [email protected] – Password: <Your email account password>

• If using GTP as your outgoing mail server settings or mail.yourdomain.com.au the server requires SMTP Authentication, follow these steps. If you are not sure if your mailserver requires SMTP Authentication, please contact your hosting company or ISP. 

• Click More Settings • Click on Outgoing Server Tab • Outgoing Server Tab: Tick my outgoing server (smtp) requires authentication. • Click on 'use same settings as my incoming mail server' • Click Advanced Tab • Leave 'Incoming server (POP3)' as 110 • Change Outgoing server (SMTP) number to 587 (from 25)• Click Ok to close • Click on Next • Click on Finish.

Web Design Perth Western Australia

Page 29: Email setup for microsoft outlook

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Troubleshooting• Check User Name Field contains FULL email address (this is the

most common mistake as outlook strips the last part of the email itself)

• Check your incoming and outgoing mail servers are mail.YOURdomainname.com.au

• Then confirm that your password is correct

• Also Check your More Settings are correct

• If still not working make sure you have internet access by loading Google.

• If you have internet access and cannot get your email to work then call GTP on 1300 856 533.

Web Design Perth Western Australia

Page 30: Email setup for microsoft outlook

Outlook 2003 Email Setup Instructions

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Page 31: Email setup for microsoft outlook

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To Create an Outlook 2003 Email account for GTP Hosted Email:

• Click on Tools and then Email Accounts

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Page 32: Email setup for microsoft outlook

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Select to Add a New E-Mail Account

• Select 'Add a New Email Account' or if editing a pre existing account, select 'view or change existing email accounts'

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Page 33: Email setup for microsoft outlook

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Choose POP3

• Select POP 3 and click Next

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Page 34: Email setup for microsoft outlook

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Fill in All Your Settings• Use the settings as indicated below • Username is full email address • password as set • Incoming Mail Server is mail.gtp.com.au

(on HAN hosted email) OR   mail.yourdomain.com.au (on Plesk Hosted Email)

• Outgoing mail server is also  mail.gtp.com.au (on HAN hosted email) OR   mail.yourdomain.com.au (on Plesk Hosted Email)

• NOTE - Plesk Hosted Email Customers: mail.yourdomain.com.au needs to be changed to YOUR domain. e.g. mail.smellycheese.com.au if your domain name is www.smellycheese.com.au

• Remember password should be ticked.

• Once above is done Click More Settings

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Page 35: Email setup for microsoft outlook

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More Settings

• Click on Outgoing Server Tab

• Outgoing Server Tab: Tick my outgoing server (smtp) requires authentication.

• Click on 'use same settings as my incoming mail server'

• Click Advanced Tab

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Page 36: Email setup for microsoft outlook

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More Settings - Advanced Tab

• Leave 'Incoming server (POP3)' as 110

• Change Outgoing server (SMTP) number to 587

• Click Ok to close

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Page 37: Email setup for microsoft outlook

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Test Settings

• Click Test Account Settings and If tests are successful click Next and then Finish

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Page 38: Email setup for microsoft outlook

www.gtp-icommerce.com

Troubleshooting• Check User Name Field contains FULL email address (this is the

most common mistake as outlook strips the last part of the email itself)

• Check your incoming and outgoing mail servers are mail.YOURdomainname.com.au

• Then confirm that your password is correct

• Also Check your More Settings are correct

• If still not working make sure you have internet access by loading Google.

• If you have internet access and cannot get your email to work then call GTP on 1300 856 533.

Web Design Perth Western Australia

Page 39: Email setup for microsoft outlook

GTP iCommerce Pty Ltd

“Results Focused Internet Marketing”

That’s “Guaranteed To Perform”

We specialise in

•Ecommerce Shopping Cart Web Sites with

•Integrated Email Marketing Software

•Search Engine Optimisation Services•GTP Hub Business Management Software for Time Tracking, Project Management, Task Management

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Page 40: Email setup for microsoft outlook

Contact Us For

• Please contact us if you require a powerful internet marketing web site for lead generation, e-commerce, business process improvement, and email marketing.

• GTP was established in 1996.

• Finalist in 2012 For Best Ecommerce Web Site in the Australian Web Awards.

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Page 41: Email setup for microsoft outlook

Contact Information

[email protected]

• + 61 1300 856 533

• SMS: +61 411 352 766

• Twitter: perthwebdesign• Facebook: http://www.facebook.com/gtp.web.design.seo

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