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www.eecnet.com Electronic Environments Corporation Business Overview

Eec 0verview 2009a[1]

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Page 1: Eec 0verview 2009a[1]

www.eecnet.com

Electronic Environments Corporation

Business Overview

Page 2: Eec 0verview 2009a[1]

Electronic Environments CorporationCritical Facility Solutions Company

Exclusive FocusExclusive Focus

Data Center and TelecommunicationsData Center and Telecommunications

Integrated SolutionsDesign • Construction • Service • Energy Management

Mission Critical 24x7

Electrical & Mechanical Expertise

Nationwide Services

Page 3: Eec 0verview 2009a[1]

Nationwide Services

EEC Regional OfficesEEC Service Partnerships

Boston

New Haven

Philadelphia

New York MA

NHVT

Maine

CT RI

Virginia

W. Vir.

Penn.

Washington

Oregon

Calif.Nevada

Idaho

Tenn.

Miss. Ala.

Florida

Georgia

S. Carolina

N. Carolina

Montana

Wyoming

North Dakota

South Dakota

Nebraska

Arkansas

Missouri

Iowa

Minnesota

Wisconsin

Illinois Ind.Ohio

Michigan

Kentucky

Utah

ArizonaNew Mexico

Colorado

Lou.

Kansas

Oklahoma

Texas AtlantaAnaheim

New York City

Washington, DC

Arkansas

San Francisco

Tampa

Raleigh

Page 4: Eec 0verview 2009a[1]

Customer Success

Communications– AT&T– Comcast– Cox Communications – T-Mobile– Verizon

Education– Harvard University– Houghton Mifflin– Regis College– University of MA– Wellesley College

Hardware– Computer Sciences– Netezza Corporation– Veeder-Root– Shaw Satellite Services, Inc.– Stratus Technologies

Healthcare– Mercy Hospital– Genesis Healthcare– Bristol-Myers Squibb– TEVA Pharmaceutical– Harvard Vanguard

Retail– Converse, Inc.– Gillette Company– Reebok– Target– Stop & Shop

Property Mgt.– CB Richard Ellis– Grubb & Ellis– JJ Cacchio– Lee Technologies– Markley Boston LLC

Financial Services– SourceMedia – John Hancock Life Ins. Co.– Hanover Insurance– SunGard Availability Services

Technology– Akamai Technologies– iBasis, Inc.– Kronos, Inc.– Monster.com– Analog Devices

Over 550 Customers Nationwide

Page 5: Eec 0verview 2009a[1]

5

Professional

SiteData Center Facility ExpertiseSingle-Source to Maximize Availability

Mission Critical

Solutions

Page 6: Eec 0verview 2009a[1]

6

Professional

Site

Professional

SiteProfessional Services GroupProfessional Services Group

Data Center

Services

Page 7: Eec 0verview 2009a[1]

7

Professional

Site

Professional

SiteSite Services GroupSite Services Group

24/7Site

Services

Page 8: Eec 0verview 2009a[1]

8

Green Data Center Solutions

Data Center Energy Audits Including CFD analysis

Room Integrity Brush sealed raised floor grommets High flow raised access floor tiles Rack blocking

Air Management Cooling Solutions Ultrasonic humidification HotSpotr – Fan assisted floor tiles Room Scale Intelligent Cooling

Power Management Solutions Load balancing Power efficiency Power monitoring

Maintenance Tuning Programming set points Operation review Equipment coordination

Increase Reliability & Reduce CostsIncrease Reliability & Reduce Costs

Air management

Power management

Monitoring

Maintenance tuning

Page 9: Eec 0verview 2009a[1]

Specialized SystemsFocus on Customer Needs & Experience

Speed / Accuracy Efficient / Responsive Knowledge / Information

Cost Reduction Quality Risk Mitigation

Field AutomationIntegrated ERP

Network Call CenterGPS / AVL – Online Requests

On-Demand ReportingAssets and Services

Design / EngineeringGreen Initiatives

Training ProgramsSpecialization

Safety & HAZMAT Software$5M Pollution Liability

Page 10: Eec 0verview 2009a[1]

Key Selection Criteria

Focus on Long-Term Relationships Continuous operation since 1986 550 customers nationwide 98% customer retention rate

Hybrid Delivery Strategy 140+ employees: Electrical / Mechanical specialists 100+ pre-qualified subcontractors Program management and contracts group

Industry Training & Expert Knowledge IFMA, AFCOM, 7x24 Exchange, EGSA, NATE, RSES

Page 11: Eec 0verview 2009a[1]

Key Selection Criteria

Award Recipient: ABC Safety & Quality 10 million umbrella liability 2 million professional liability 5 million pollution liability

Technology Driven KPI’s Service performance: On-time PM’s, repeat calls, response time Project performance: Zero defect, schedule, budget Safety & quality audits: On-line documentation Customer reviews: Including statistical reporting

End-to-End Coverage One Source • One Contract • One Responsibility Accountability and Simplicity

Page 12: Eec 0verview 2009a[1]

ERP SoftwareTechnology Driven Performance

National Dispatch Center GPS mapping and automatic vehicle locator

Faster response and real time call logging Electronic Technician Toolkit

Accurate and clear field reports Service Management

Automated maintenance, repairs and quality Customized Billing and Reporting

Enhances customer experience

Page 13: Eec 0verview 2009a[1]

ERP Client PortalInfrastructure Manager™

On-Demand Asset Manager Instant access to:

Data readings Field service information Equipment information Service call history Hazardous waste tracking Site maintenance costs and much more

On-line Service Requests Web-based Reporting Simplified Vendor Management

Page 14: Eec 0verview 2009a[1]

Service Selection Matrix

Description Basic 1.0 (PM’s)

Full Coverage2.0

(5x8)

Coverage Plus 3.0(7x24x365)

7-Day/24-Hour Emergency Service Availability X X X

15-Minute Call back X X X

Field Reporting/Quality Control X X X

All Parts, Labor and Expenses* X X

4-Hour On-Site Response X X

Field Service Recordkeeping X X X

PM Performed per Manufacturers’ Recommendations

X X X

Off-Hours Annual Preventative Maintenance X

Priority Access to Other EEC Services X X X

*Limitations and exclusions apply

Page 15: Eec 0verview 2009a[1]

Highlights

Cross Trained, Platform Independent Techs Our Core Asset: Expert personnel, fully stocked trucks

ERP Technology and Infrastructure Manager Drives efficiency and simplifies management

Integrated Solutions: Power and Cooling 24x7x365 availability for any data center issue Driven by professional engineers GreenGreen energy saving solutions

Environmental & Safety Compliance Software audit trails backed by premium insurance coverage

Single Source One contract, one number, one source of accountability Design • Construction • Service