Eduserv Cloud Services

Ed Zedlewski, CIO

Who we are

• Not-for-profit IT services integrator

• Managed services track record

• Registered charity & SME

• We help „public good‟ organisations make better

use of IT

Being a not-for-profit means

• We can put the customer ahead of profit

• We can have a more flexible approach to pricing

• We can take a long term partnership view

• We prioritise customers who are dedicated to the

public good

Our services for charities

• Identity and Access Management (OpenAthens)

• Web development

• Data centre, hosting and cloud services

• Professional services

What we do – Internet Services

Services delivered from• Our purpose built Data Centre

• highly secure facility

• owned by Eduserv

• UK sovereignty

• Tier III facility in Swindon

• secondary DC‟s in Slough & London

• Carrier neutral telecomms with diversity

• Capacity & power for >600 racks

• Green design: PUE <1.5

Our customers include

Supplier partnerships

• Microsoft Gold Partner

• vCloud Powered VMware Partner

• Cisco Partner

• HP Business Partner

• Sitecore Certified Solution Partner

Now about this cloud stuff…

Cloud benefits

• Elasticity of compute, storage and bandwidth

• Reduced IT estate and carbon footprint

• Rapid service provisioning

• Reduced TCO

Cloud reality• Cloud services solve real business problems today

• Big IT problems are difficult to solve - whether in the

cloud or on premise

• Specialist skills are needed to realise the full benefits

• Information security

• Networking

• Cloud platform and virtualisation administration

Eduserv Cloud services

• Community Cloud

• Private Cloud

• IL3 Secure Cloud

• File Storage

• Cloud migration

• Professional services

How we build Cloud infrastructure

• Using best of breed technologies

• Security designed in (not bolted on)

• Designed and built to be highly resilient (no SPOF)

• High performance (10G+) and highly scalable

• Cisco UCS blades

• EMC and NetApp storage

• Cisco, Juniper & CheckPoint networking and security

How we work

• Understanding your business needs

• Assess security requirements and risks

• Building coherent strategies and plans

• Migration & implementation services

• Delivering pragmatic & cost effective IT solutions

• Working with partners and SI‟s as necessary

Delivery and Operations• Formal methodologies employed with pragmatism

• Project Management - PRINCE2, Agile (SCRUM)

• ITIL certified staff and culture

• We apply best fit for customers!

• PAS 99:2006, BS ISO 9001, BS ISO 14001, BS ISO

18001, BS ISO 27001

• Government Information Security Management

• Long-term partnership approach with customers

• Virtualised and rationalised hosting

• Single contract for BIS and partners

• Migrated multiple BIS partners to shared

virtualised platform

• Saving more than £4million

• Ready for Cloud

Customer example

“We are delighted with the

new website. It’s been built

to contain an enviable

amount of flexibility, usability

and control.”Neil Williams, Head of Digital

Communications

Delivering cost savings of £2.5M on web development

and management and £2.8M on hosting over 4 years

Delivering transformation

• Developed content repository that

serves content from multiple sources

to multiple sites and channels

• Enabled website consolidation from

over 100 different sites into

education.gov.uk

• Strategic hosting provider including

migration of applications from 5 DfE

Arms Length Bodies onto our

managed application platforms.

“Eduserv, the not for profit technology

developer for the education sector, fared

better than its rivals with a 67% increase in

spend from the Department for Education”The Guardian, December 2011

“Eduserv has worked tirelessly to understand our needs,

translating these requirements into functionality within Sitecore.”

Roger Donald, Associate Director Multi-Channel

NHS wanted to:

• Enable more patients to address

symptoms online

• Ensure managing content was

quick and easy for its staff

• Improve look and feel of its health

& symptom checkers

• Understand complex patient

journeys & fine tune over time

• Syndicate its HaSCs to other

channels – partners & mobile

Case study• Clients existing DC‟s full

• Also has too many DC‟s post merger

• Huge IT systems/application legacy

• Major consolidation needed to save cost

• The management of IL3 information

• Partner with Eduserv

• Implement private IL3 Cloud and integrate on-net

• UK data centre and data sovereignty

• Reduce risks

• Client focus on business problems; Eduserv focus on

operational management and project delivery

• Cloud consumption model

• Deliver LoB Microsoft SharePoint solution

The solution

Logical Overview

A logical view of

components.

Service models and service

catalogue to enable

consumption of services

from IaaS layer up.

Business applications

delivered via consumption of

a range of services inc.

IaaS, PaaS, Service

Management & Security at

enterprise service levels.

Eduserv (Secondary)

DR Site

London

North UK

Adaptable Cloud services

• Service levels to suit different requirements

• Security models to meet government standards

• Reservation, Allocation and Consumption based

pricing

• Cloud migration support services

• Optional DR

Cloud migration service

• Migration discovery and planning

• Agree risk profile and security model

• Migration of existing services

• Physical & virtual

• Service integration

• Testing and validation

Why Eduserv?• Open and agile

• Public sector specialists

• Flexibility & Innovation vs. Commodity

• Track record in managing complex projects and working

with multiple partners

• 20+ years integration and hosting expertise

• Not-for-profit company

• Trusted Partner