(DVO208) Mission-Critical Business Applications in the Cloud

© 2015, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

Debbie Warren, Infor Global Alliances and Partners Cloud Lead

Amul Merchant, Infor Vice President, Cloud Strategy, Architecture and DevOps

Tim Anderson, Infor RVP, CloudSuite

October 2015

Tipping Point Mission-Critical Business Applications

in the Cloud

DVO 208

2Copyright © 2014. Infor. All Rights Reserved. www.infor.com

Tipping Point: Mission Critical

Business Applications

in the Cloud


DVO208 - Tipping Point: Mission-Critical Business Applications in the CloudIn every industry, organizations have been looking to move their entire business,

not just their back office applications, to the cloud. Until recently, mission-critical

applications have not been cloud-ready. Options have been limited to point

solutions from multiple vendors that require extensive integration, and cloud

applications that simply lack the deep, unique functionality required by

manufacturers, hospitals, banks, or hotels. In this session, hear how enterprise

application suites that run critical operations and provide real-time analytics have

reached the tipping point and now make it possible to run your entire business in

the cloud.

Session sponsored by Infor

Session Type: Breakout Session

Track: DevOps

Session Level: I introductory (200 level)

Session Schedule, Thursday, Oct 8, 1:30 PM - 2:30 PM– Murano 3305


DVO208 - Tipping Point: Mission-Critical Business Applications in the Cloud

Debbie Warren, Global Alliances and Partners Cloud Lead, [email protected]

A CPA specializing in technology, committed to modernization and transformation working with enterprise applications in the cloud for over a decade. Infor cloud partner thought leadership - work with Systems Integrators, moving customers to the cloud so they can make better real time decisions and surpass competition, taking advantage of the latest technology. Tenure - Infor 6 years, working w/AWS 17 mos. NJ beach is where I spend my free time, together with my husband and daughter.

Amul Merchant, Vice President, Cloud Strategy, Architecture and DevOps, [email protected]

A Clemson Graduate and father of two wonderful girls. Passionate about cloud in general and specifically about nuances that go into enabling enterprise applications for cloud and current and upcoming cloud technologies. I have been working with AWS for the last 5 years and extensively use the wide variety of AWS services to provide cloud offerings that our enterprise customers running mission critical applications need.

Tim Anderson, RVP, CloudSuite, [email protected]

Tim leads the drive toward Cloud-deployment of Infor's best-in-class application suites, with 17 years of experience in consulting, education, operations and architecture. The primary Cloud technical evangelist/educator across industries, customers and internal Infor teams. When he’s not working, Tim enjoys the outdoors of Western Wisconsin with his wife and 2 sons.

Infor employees and discussion leaders, in order of presentation

mailto:[email protected]




DVO208 - Tipping Point: Mission-Critical Business Applications in the Cloud

What we will accomplish today:

• It CAN be done – you CAN move mission critical applications to the cloud

• Leverage AWS features

• Features that help Infor be successful in doing so

• Preparation and Lessons Learned

• Prepare for the best and the worst, success and failure, etc.


Agenda

Mission Critical Applications

o Overview from a Business and Technical Point of View

Solving Problems: Develop a Technical Approach for Building in

the Cloud

o Architecture, Security, Automation, Customizations/Extensibility,

Integrations, Hybrid Deployments, Enterprise Requirements

Evolution: The Next Step

Transformation - Delivering Enterprise Business Services

o Infor Customer Business Case

o Infor Transformation – Infor as a Customer

Lessons Learned, Value and Vision

Let’s get to know each other


Charles Phillips, Infor CEO at AWS Summit 2014

Friends don’t let friendsbuild data centers.” “

$3Brevenue

13,000employees

3rd largestbusiness applications company

and private tech company

192+countries and

territories

About Infor 73,000customers globally

8

Infor The world’s first & largest industry cloud company

Infor – cloud experts with over a decade of experience with point solutions HCM, CRM, EAM, XM

Industry CloudSuites introduced in 2014

9Copyright © 2015. Infor. All Rights Reserved. www.infor.comInfor Confidential

Business and Technical

Overview

Mission Critical Applications



Discrete Manufacturing Industry Features

Aerospace and Defense

• Contract Management

• CLINs

• Flow down clauses

• Fee’s and Penalties

• Group netting

• Excess analysis

• Commingling with pegging

distributions

• Borrow Loan Payback

• Real time project accounting

• Project Moving Average Unit

Inventory Cost

• Non-conformance

• Unique identifiers

• ACRN / Fund Accounting

• Acceptance / DD250

• MMAS compliance

• BOM costing breaks

• Supplier progress billing

• First article inspection

• DCAA Audit support

• CAS compliance

• SF1443 / SF1034

• % complete RevRec

• Customer owned inventory

• Export Licensed Items

• Allowables / Not Allowables

• Project Overhead

Industrial

Manufacturing

• IAS 8 segment accounting

• Inspections

• Shop Operator Workbench

• Landed Cost

• Mobile Field Service

• eCommerce for spare parts

• Service Territory Planning

• Resource Management

• Quarantine inventory

• Non-conformance

• Claim management

• Preventive Maintenance

• Advanced Configurator

• Tactical sourcing

• Complex Depot Repair

• Serial Genealogy

• Advanced Subcontracting

• Finance / GRC

• Governance, Risk,

Compliance

• Overhead Cost Allocation

• Call Management

• Opportunity Management

• Quotation management

• Telemetric tools for ‘Internet

of Things’

• Loaner parts


Automotive OEM/Suppliers

• Line Assembly Control

• Rescheduling released orders

• Just in time kit supply

• Complex load building

• Assembly line labeling

• Retro billing shipments

• Inspections / AQL’s

• Supplier Collaboration

• Purchase schedules

• Sales schedules

• Release accounting

• Cross Dimensional Validation

• Auto bank reconciliation

• Self-billing 3-way match

• Precious material pricing

• Sequencing and re-sequencing

• Complex handling unit scenario’s

• Kanban calculations

• Improved schedule inquiries

• Cindi messaging standard

• Credit and rebill

• Corporate purchase contracts

• Barcode scanning

High-Tech and

Electronics

• Manufacturing part numbers

• Approved vendor list

• Landed cost

• Retro billing

• Corporate purchase contracts

• ATP / CTP refinements

• RosettaNet

• Supplier Collaboration

• Shop Order Splitting

• Barcode scanning

• Product life cycle management

• RFQ Bidding/Proposing

• Supplier Claims

• Self-billing 3-way match

• Precious material pricing

• Contract manufacturing


• Consigned inventory

• Standard cost

• IAS Segment Accounting

• Approved Quality Levels

• Parts per million

• Pareto quality analysis

• Customer claims

• Batch depot repair

• Serial genealogy


Core CloudSuite A&D

Micro-vertical Analytics

Implementation

AcceleratorIndustry business processes

pre-configured database & solution

Regulatory Compliance

Warehouse Mobility

Program Cost Ledger

Time Track

Quality Statistical Process Control

CloudSuite A&DERP LN

Infor Ming.le™

Comprehensive solution for social

collaboration, process improvement and

contextual analytics


Infor Industry CloudSuites

Pre-integrated

Industry Solutions


H&L Dynamic Science Lab LABS

User-centered Design Process

Design with mobile in mind

Standardization

Accessible & Inclusive

User Groups

Large Value Proposition

Big Data Challenges

Requirements Gathering

Value Measurement

Self - learning

Endless test/control

DevOps

Reference Architecture

Cloud Operations

Information Security Office

Performance Benchmark Center

Global Demo Environment

15Copyright © 2015. Infor. All Rights Reserved. www.infor.comInfor Confidential

ArchitectureSolving for


Infor CloudSuitesCloud Readiness Evaluation Criteria

Multi-tenancy Scalability

High

availability ION/WB

integrations

Auto-scaling Zero footprint

No local

device

dependency

Successful

security tests

Deep Health

Checks

No Mods Automated

Application

LifecycleStateless

Applications

Single

instance

deployments

s

sEAM XM HCM LMS HRSD LTM MRMTS SCM Financials Supplier Exchange Automotive ExchangeERPCFactory Track

Technology Partners Channel Partners

Regions Content delivery POPsAvailability zones

Infor CloudSuites■

Auto Hospitality Healthcare A&D Fashion F&B Equipment Distribution Public Sector Corporate HCM Business Rhythm

EC2 Auto Scaling Route 53 EBS RDS SQS CloudFormation Cloud Watch Workspaces

ELB VPC S3 Glacier DynamoDB CloudTrail Cloud HSM IAM

AWS Services

Infor Base Services

Infor Application Services

ERPB

Database Shared Storage Document Storage Batch Admin Access Logging File Transfer Monitoring

ION PaaS IFS Printing Portal d/EPM/BI/BV Local.ly Motion

3rd Party Tooling

Infor CloudSuitesAWS Services Architecture


Infor CloudSuitesAWS Deployment Architecture

App Security Group

Database Security

Group

APP SUBNET

AVAILABILITY ZONE A

PUBLIC SUBNET

NAT ELB’s

APPLICATION

SERVERS

DATABASE

SERVERS

App Security Group

Database Security

Group

APP SUBNET

AVAILABILITY ZONE B

PUBLIC SUBNET

NAT ELB’s

APPLICATION

SERVERS

DATABASE

SERVERS

App Security Group

Database Security

Group

APP SUBNET

AVAILABILITY ZONE C

PUBLIC SUBNET

NAT ELB’s

APPLICATION

SERVERS

DATABASE

SERVERS

HTTPS

AWS MT Cloud Region

VPC

VPC

VPC PeeringWorkspaces

Infor Cloud Admin users

HTTPS

Amazon Route 53 Customer’s Internet Users


SecuritySolving for


Infor CloudSuitesSecurity

Infrastructure Protection and

Operations Management

Software Devt and Product

Release ProcessCertified Ethical Hackers Independent 3rd Party Audits

Privacy Compliance

Secure Remote Access Application requirements

Application and infrastructure requirements

Three layers of testing

Compliance and certification


Automation

Solving for


Infor CloudAn end to end software defined data center

Infrastructure as code

Application deployment as code

Application lifecycle automation

Benefits

Efficiency, Security, Repeat-ability, Speed,

Documentation, Worldwide Reusability We can deploy in < 2 hours in any AWS region in world


Customizations/ExtensibilitySolving for


24

The MODs ProblemTraditional deployment of mission critical applications

MODs ≠ Innovation

03 Mods Prevent Upgrades

04 Proprietary integrations

01 Custom Modifications

02 Mods Prevent Cloud

Conflict with data model changes

Re-test interfaces

Barrier to innovation

Extensibility not mods

Point to point API calls

Fragile integrations, break on upgrades,

APIs and Data Models change

Should be standard XML content

exchanged

Lack of industry features drive mods

Consultants incented to customize

Difficult and expensive to change

Industry features should be in product

Mods can’t be shared in cloud

Hosted vs Multi-tenant Cloud

Isolate configurations in meta data


IntegrationsSolving for


Business VaultAnalytics | Reporting | Search | In-context BI

Cloud Motion

ApplicationApplication

• Publish and Subscribe

• XML Documents

• Data rich

• Loosely Coupled

• Asynchronous

• Synchronous APIs

• Logical Master Data Management

• Federated security

Standards based • loosely coupled • real-time


Hybrid DeploymentsSolving for


Infor CloudSuitesDesigned for Hybrid Integrations


Enterprise RequirementsSolving for


Infor d/EPM Analytics - Dynamic Enterprise Performance Management

• All analytic apps built in one place

• Budgeting, Planning, Dashboards, Compliance

• Built on ION – real-time, loosely coupled

• Single Source of Truth: Business Vault

Business VaultAnalytics | Reporting | Search | In-context BI

Application Application

MotionCloud

Dashboards

In-context BI


Infor Loca.lyLocalizationLoosely Coupled

Cloud-based

Software Localization


Global Commerce CloudInfor + GT Nexus

Evolution: the next step


New World OrderGlobal Commerce Networks

Companies that can’t orchestrate lack the agility, responsiveness,

efficiency and intelligence to SURVIVE and WIN in their markets

• 20+ partners in

supply chain

• ERP has just

20% of data

• 80% external

with partners

“What’s next”

in the evolution

supporting

customers

in the cloud


• $100 billion trade

• 28,000 businesses

• 100,000 users

• 73,000 customers

• 45m cloud subscribers

• 13 industry CloudSuites

• Faster, leaner, more

responsive total supply

chains

World’s best &

largest cloud

based commerce

platform

World’s first

industry cloud

company

Worlds first

global commerce

cloud with end to

end visibility &

control of direct

goods


CustomersTransformation


Specialized by Industry

7000+ industrial

machinery

manufacturers

More than

5,500 industrial

manufacturing

customers

10 of top 10

pharmaceutical

companies

10 of the top 10

high tech

companies

18 of the 20 largest

U.S. cities

6 of the top 10

global luxury

brands

6 of the 10 largest

global hotel brands

17 of top 20

industrial

distributors

21 of the 25 largest

U.S. healthcare

delivery networks

20 of top 20

automotive

suppliers

4 of the top 5

brewers

18 of top 20

aerospace

companies

21 of the top 30

global banks

15 of the top 20

global retailers


Business challenges

• Customer goals required a better way to standardize and manage complex, worldwide projects

Solution

• Core ERP in Infor Cloud: worldwide cloud implementation of Infor CloudSuite ERP LN

• Technology: complete Infor Technology Stack in the cloud - Infor Ming.le, ION Process, d/EPM Analytics, Mobile applications

Why Infor?

• Infor Partnership: Boskalis CIO, CFO and Program Director visited Infor NYC HQ where discussions and demonstrations convinced them that Infor’s vision and business applications could support them worldwide - strong executive relationships and confidence in Infor to deliver

• Infor CloudSuite ERP LN provides advanced technology, maximizing the business value

• Functionality - 10x: upgrading to Infor CloudSuite ERP LN provided the strongest solution in the marketplace and a compelling reason to upgrade from their Baan deployment - created strong Business Case to consider cloud deployment so resources can focus on the business

• See Press release and Customer Video

Profile

• Over $3.5B EUR maritime

firm based in the

Netherlands with 15K

employees across 75

countries

• Provides international

services related to

construction, maintenance

of maritime infrastructure -

one-stop solution for major

maritime challenges

• World’s largest dredging

fleet with 1,100 vessels

and equipment

http://www.infor.com/company/news/pressroom/pressreleases/BoskalisCloudSuite/

https://vimeo.com/inforvideoteam/review/123140307/75d8d30311


Business challenges

• New Textron business consisting of three former entities

• Prefer to adopt best practices through one ERP solution

• Require rapid startup, with planned growth from 600 users to 1200+

in 5 years

• High % of business is Defense related with ITAR requirements

Solution

• Infor CloudSuite Aerospace & Defense (A&D), with ITAR Compliance

Why Infor?

• Infor CloudSuite A&D provides the required technology stack and functionality

• Cloud provides rapid realization of value with minimal CAPEX

• Potential to easily consolidate business applications in other divisions

Profile

• Headquartered in South Carolina

• New Textron business to provide flight and aircraft

maintenance simulators for commercial and defense

• Future plans to develop training centers globally

• Rapid growth mode

39Copyright ©2014 Infor. All rights reserved.

Business challenges

• Needed platform to support their growth and M&A plans - increasing IT

support required as they acquired hospitals without increasing IT staff

• BI needed to support multiple business units

• Executive Management wanted fixed fee cost over an extended period

Solution

• Core ERP in Infor Cloud: Infor CloudSuite ERP Lawson including Infor

Lawson Financials, Global Human Resource Management, Supply Chain

Management & Business Intelligence

• Plans to increase CloudSuite footprint adding more point solutions over time

Why Infor?

• Current Infor customer with extensive prior success using Infor solutions

• Infor CloudSuite aligned with Wellspan goals, offering was superior to

competitive options

• ROI associated with upgrade to cloud

Profile

• 11,000 Employees

• 93 patient care locations that offer services

such as diagnostic imaging, laboratory, and

retail pharmacy and other essential services

• Four respected hospitals: WellSpan York

Hospital, WellSpan Ephrata Community,

WellSpan Gettysburg Hospital and WellSpan

Surgery and Rehabilitation Hospital

• Named Top 25 Most Connected Healthcare

Facilities

http://www.emeonline.org/Home.aspx


Business challenges

• Business model change from direct sales to retail distribution

• Business requirements included re-engineering business processes for

efficiency, leverage automation, reduce manual activity

• Custom developed systems were complicated and expensive to maintain

• Visibility to information was fractured with multiple, disconnected, systems

Solution

• Infor CloudSuite Food & Beverage

Why Infor?

• Infor CloudSuite Food & Beverage provided all the capabilities J R Watkins

needed to drive their business forward toward the future

• Infor supported the critical needs of the Food & Beverage industry for lot

traceability in a graphical form

• Infor ION integration and Infor Ming.le for productivity and social

collaboration

Profile

• J R Watkins is a leading manufacturer of Bath &

Body, Health, Home Care and Gourmet products.

• J R Watkins is a family owned business, established

in 1868 and have been in their current Headquarters

since 1894

• Products are available through major national

retailers, such as Wal-Mart.


Infor as a Customer Driving Customer Success• Lessons Learned

• Technical

• Business

• Cultural Changes and Adaptions

• Sales

• Delivery

• Customer Support

• Wins – Reaching Goals

• World’s largest industry cloud company

• Visionary World Leader


• Follow guidelines to evaluate

application readiness for cloud

• Create a multi-year plan with

LOB stakeholders

• Leverage AWS features

• Prepare for success and

failure

• Questions for our team?

• Contact us for additional

information to assist you

through your journey

• www.infor.com

• www.infor.com/cloud

• http://www.infor.com/cloud/re

sources/

Next steps in

moving mission

critical applications

to the Cloud

Q & AThank

you

Call to Action

Summary and Q&A

http://www.infor.com/

http://www.infor.com/cloud

http://www.infor.com/cloud/resources/

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