Dpa perfecting-it

18 April 2023

Perfecting ITDPA – Your technology partner

Introducing ourselvesWho is DPA?

Our story

We began in Latviaas a software licensing and sales company

1997

Introducingourselves

Why us?Our clients

Infrastructuresolutions

Information management

& ACTOIT security and audit

Custom and product based development

Software licensing/Asset management

Biometry Our partners Contact us

Our story

We’ve been expandingrapidly acrossEastern Europe:

2005Lithuania

2007Ukraine

2009Belarus

2011Georgia


Why us?Our clients







Our story

Now there are over 100 of us

2000 customersworking with over

(and we’re still growing fast!)


Why us?Our clients







Our business

Our people are highly qualified and fully certified

development and infrastructure specialists

We operate in Latvia, Lithuania, Ukraine,

Belarus and Georgia

We’re proud of our excellent business practice and high ethical standards

We provide completeIT packages for our clients


Why us?Our clients







Our solutions

We help our clients with:

Planning, implementation and maintenance of IT infrastructure

Collaboration, messaging and information management solutions

Security solutionsand audits

Custom and product based developmentand testing

Biometric solutions Software licensing


Why us?Our clients







Our achievements

We’re award winning Microsoft partners:

Fastest growing partner of theyear, 2007

CEE partner of the year, Portals and Collaboration, 2008CEE partner of the year, Advanced infrastructure solutions, 2009

Advanced infrastructuresolutions partnerof the year, active directory category, 2009

Latvia partner of the year 2010 and 2011

Education sector partner, Central and Eastern Europe

Lithuania licensing partner of the year, 2009Lithuania Office system solution partner of the year, 2011


Why us?Our clients







Our goals

We’re looking to:

Become Microsoft’s leading CEE partner in all areas of our business

Win the trust, respect and appreciation of our customersand partners

Become the leading IT experts in our field


Why us?Our clients







Why us?There are lots of IT providers out there…

We put you first

We’ve built our business around giving our clients exactly whatthey need

Our deep Microsoft knowledgelets us create individually tailored solutions

We want to build long term, personal and professional relationships withour clients

When your business runsperfectly, so does ours


Why us?Our clients







We run a tight ship

We’re second to none when it comes tobest practice

Our project management skills make sure we deliver on time, in full

We provide full documentationand training atevery stage


Why us?Our clients







We’re Agile evangelists

Agile gives real results, right from the start

It involves the whole of your business in IT development

Your vision drives and defines our work

All stakeholders have regular input

We can focus our expertise on your real needs

Less bureaucracy, more delivery


Why us?Our clients







We’re Microsoft experts


Why us?Our clients







We’re investing in the future

We’re in it for the long term

We’ve invested one million US dollars in R&D over the lastthree years

We give scholarships to support ten of Latvia’s best IT students, every year

We care about the future of IT and of our industry asa whole

We are ISO 9001 quality management certified

We are members of local IT clustering and software copyright protection organisations


Why us?Our clients







Our clientsWho else have we helped?

“ “Jeff Bezos

We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little better.


Why us?Our clients







Our clients


Why us?Our clients







http://www.nordea.lt/

http://www.rigassatiksme.lv/

http://www.porscheukraine.com.ua/

http://www.awt.com.ua/

Our clients

Ministry of Defense

Banking and finance

Utilities and telcomms

Ministry of Finance

Public transport

Civilregister

PoliceMinistry of the Interior

Ministry of Justice

CustomsBorder control


Why us?Our clients







“ “Normunds FeierbergsUniCredit Bank

When we work with DPA, we know that we’ll get the best IT solutions for our business needs.

What our clients say


Why us?Our clients







“ “Vaidas LabanauskasBTA Insurance

DPA’s personal attitude to their clients is extraordinary. They want them to get the most out of their service, and are always eager to help.



Why us?Our clients







“ “Linas SkirdailaCitadele Bank

DPA not only helped us significantly reduce our software costs but also optimised our IT administration. DPA is our partner as well as our consultant.



Why us?Our clients







Infrastructure solutionsOur knowhow

We can build complete infrastructure

Network and base servicesAD, File&Print

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Lync, Sharepoint

SecurityWSUS, FEP, ePO

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ManagementSCCM, SCCM OSD, SCOM, SCVMM, SCSM, Opalis, SCE, Zabbix

Backup servicesSCDPM, Symantec BackupExec

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SecurityForeFront Protection

for Exchange/Sharepoint

CollaborationExchange


Why us?Our clients







Firm foundations

We’ll build the base infrastructure

IBM, EMC, HP and Atrust hardware Microsoft solutionsActive DirectoryDHCPDNSOS installation and configurationFile and print services

Networking services

Consulting and maintenance


Why us?Our clients







Advanced knowhow

Then, we can get a bit more advanced…

Microsoft and Symantec solutions for system managementand monitoring

Microsoftmessaging solutions

Microsoft and VMWare virtualization solutions


Why us?Our clients







We can take your businessinto the cloud

Microsoft Exchange and SharePoint

Infrastructure as a service

Power of Private cloud Ability to combine rapid scalabilityand self-service functionality of public cloud with power, control, security and reliability of own dedicated resources

Cloud computing approach to your private corporate IT infrastructure

System management and monitoring

Resource pooling

Virtualization

Scalability

End resultsAbility to adapt to dynamic workloads

Optimize costs

Heighten business agility

Into the cloud


Why us?Our clients







Case studiesInfrastructure and security

Case study

Increasing efficiency at Latvia’sState Social Security Agency

We developed and deployed a new centralized management solution60 servers serving 1200 workplaces

Our solution helped our client:Accomplish more with fewer serversDevelop more efficient work processesUpgrade its IT infrastructureManage its business systems more effectively


Why us?Our clients







Case study

Deploying systems at Lithuania’sDefence Ministry

We planned and set up a management and surveillance system on 3,000 computers

We handled everything from initial situation analysis and planning to final implementation and configurationOur solution was based on Microsoft Operations Manager 2005


Why us?Our clients







Case study

Connecting computers at Latvia’s Foreign Affairs Ministry

We’ve built a worldwide network of 600 computersProject based on Microsoft Office Communications Server 2007Fully integrated with the client’s IT and telephony infrastructureCall any Embassy worldwide with no additional cost


Why us?Our clients







Case study

Protecting workstations at Lithuania’s Ministry of Justice

We deployed an anti-malware solution on based on McAfee’santi-virus software

Centralised, easily managed security systemQuickly identifies and eliminates any threatsRuns throughout the whole organization


Why us?Our clients







Case study

Meeting the management challenge,solving security issues at Lukoil Baltija R

We developed and deployed a new seamless redesign of entire infrastructure including:

Moving 90% of server hardware to datacentreJoining all workstations to the domainUpgrading system configurationDeploying antivirus and back up

The result was increased productivity and efficiencyA massive decrease in service outages, down from20 to 2 hours per monthSecurity incidents down from 10 to 0-1


Why us?Our clients







Case study

Standardising Riga City Council’s infrastructure

We provided centralised workstation and server managementProviding virus protection and reportsUp-to-date software and hardware inventoryReducing the number of employees required to manage the infrastructure

System administration is simplified across the board

Productivity loss due to security incidents down from 40 to 0-4Security incidents down from 20 to 0-2


Why us?Our clients







Case study

Private Cloud for Rigas Satiksme

We cut IT infrastructure and maintenance costs whilst undertaking an application extension process, consolidating servers and improving virtualisation.

A service level agreement was established Management of development environment is delegated to developers

The result was that pressure on IT is reduced. Introduction of new applications into production has become faster and easier.

We are now ready to go to the next level, implementing hybrid cloud computing and empowering the organisation through theatomization process


Why us?Our clients







Our certifications

Our infrastructure and security knowhow isin-depth and wide ranging:

MCPD, MCSD, MCAD, MCTS, MCP, MCTIP

CISSP, CISA Microsoft certified enterprise administrator

PMP McAfeesecurity certification program


Why us?Our clients







GIAC Penetration Tester (GPEN)

Document and information management. ACTOOur know-how

Managing information

We can build custom document management and workflow systems for:

Government Banks Private sector

We base our solutions on Microsoft’sSharePoint and DOPE solutions


Why us?Our clients







ACTO

ACTO Plus On-premise comprehensive solution for:

Document management

Intranet solution for collaboration

Customer management solution

Document workflow and imagining solution

ACTO Cloud Cloud solution for:

Corporate email service based on Microsoft Exchange 2010

Document management solution

Flexibility of the service and costs

Hosted in secure Telia datacenter located in Latvia

ACTO 365 Cloud solution developed for Office365:

Document management

Intranet solution for collaboration

Product brand created by DPA

Document and information management system

Based on Microsoft SharePoint platform


Why us?Our clients







Implementation of ACTO/ShareSpace at ARVI group

We implemented a centralised, easily manageable security system. This is a unique information and processes management solution based on a SharePoint platform.

Case study

Results:Data migration to the new system.Installation of a powerful document search mechanism and configuration of document tracking actions in the system. We Provided the possibility for employees of the company to track and manage the process of contract preparation, signing and transmission more easily, receive comprehensive reports, safely archivethe copies of all documents as well as quickly and easilyfind any necessary document.


Why us?Our clients







IT security and audit

We can reduce risk in all sorts of ways

Antivirus systemsand firewalls

IDPS systems Patch management

Keeping you safe

Security information event management

Data loss prevention Vulnerability scanning

We’ll draw on solutions from many providers

McAfee, Symantec, Microsoft, Shavlik, EMC (RSA), Falcongaze, GFI and others


Why us?Our clients







Auditing IT procedures

We can audit your IT procedures, looking at compliance with:

Industry standards as CobiT, ITIL, ISO or PCI-DSS

Personal data protection legislation

Customer Benefit:Better IT to business alignment

Improved IT processes

Higher IT efficiency


Why us?Our clients







We will help to improve security…

Auditing security

Compliance with industry standards

Possibility of penetration

Potential outsourcing of security admin

Assessing existing systems and processes for security weaknesses

Intrusion simulation tests


Why us?Our clients







IT security training for users

Custom and product based developmentOur knowhow

Our development knowhow is in-depth andwide ranging

Our platforms and certifications

.NET, ASP.NET, WindowsForms.NET, WCF, WPF, SharePoint, SQL Server, Oracle DB, IBM DB2, WebLogic,SOA, J2EE, MVC, SOA

MCPD, MCSD, MCAD, MCTS, MCP

ISTQB certified testing specialists

Certified ScrumMaster

Mobile application development


Why us?Our clients







Testing systems

We offer performance, security, functionaland user acceptance testing

We offer functional and non-functional testing

Outsourced testing for development companies

Independent testing for end users buying for a third party

User acceptance testing

Functional testing

Auditing functional quality

Performance and load testing

Security testing

We use powerful toolsVisual Studio Ultimate, The Grinder, Team Foundation Server

Our knowledge is confirmedISTQB certification, CISSP, CISA certification


Why us?Our clients







Nearshore development

Nearshore development benefits:

Dedicated team concept Team Foundation Server usage

Low-risk alternative to fully oursourced development project

Cost-effective resources

Great transparency and real-time visibility

Highest degree of control over project

Exclusively dedicated experienced staff

Easy to evaluate team and result early in a project

Access to larger multi-disciplinary IT resources from one provider

Complete devotion to your business objectives and project

Possibility to select team members, motivate and manage them

Possibility to rapidly and easily increase the size of your development team without burden of recruitment, training, retrainingand firing

High level of flexibility and time-to-market advantages

Little or no cultural differences, little time differences

Eastern European prices along with industry best practices, high ethical standardsand quality


Why us?Our clients







SaperionEnterprise content management

Microsoft Project server

SiteCorePlatform for web sites/portals for large companies with high requirements

SungardUniversity system for higher education

Icon DOPE System for creation, management and distribution of massive amount of documents(for companies with large amount of customers like banks, energy, telecom)

Product Based Development Solutions

Microsoft SharePoint


Why us?Our clients







Case studiesCustom software development

Managing and sharing legislation at Latvia’s Ministry of Justice

Our data control system is helping EU legislation become Latvian lawIt supports access to and implementation of EU legislationIt also includes registration and control of infringement proceedingsand court casesIt manages access rights, integration with external web services anddata storageIt’s an MS Office Sharepoint-based solution, fully developed and implemented by DPA

Case study


Why us?Our clients







A helpdesk for 100 branches of a Lithuanian insurance company

Our HelpDesk system has helped PZU Lietuva’s people workfaster and smarter

It ensures effective client incident managementIt supports better communication between all 100 PZU Lietuva branchesIt also has information management and task allocation, approval and segmentation capabilitiesIt’s based on SharePoint

Case study


Why us?Our clients







Case study

Building an intranet for a Lithuanian insurance company

We’ve created an engaging and very useful intranet portal forBTA Draudimas

Designed and developed an intranet portal that includes internal contact, news, discussion and correspondence management modulesGiven users the possibility of changing Active Directory information from the intranetInstalled and configured the intranet system, and deployed and managed its navigation tree


Why us?Our clients







Software licensing andasset managementOur knowhow

We have more than 15 years of software licensing experience

With MicrosoftLarge account resellers

Partner in education

As general software asset managers

Advising on licences


Why us?Our clients







Biometry solutionsOur knowhow

Confirming identity

We can develop biometric identification and verification solutions for use by:

Police Border control

Customs Interior ministries


Why us?Our clients







Case study

Helping Latvia investigate financial crime

Our information and process management system supports Latvia’s Financial Crime Investigation Service in its work

As part of the project, we developed a full document administration systemInvestigators can also use the system to allocate tasks, note agreements and manage projectsIt’s based on Sharepoint


Why us?Our clients







Our partnersWho we work with

““

Carlos Slim Helu

In this new wave of technology, you can’t do it all yourself – you have to form alliances.


Why us?Our clients







Our partners


Why us?Our clients







Our awards

2008Microsoft CEE partner of

the year “Portals and Collaboration: Search”

2009Microsoft CEE partner of

the year “Advanced Infrastructure: Active Direcory”

2010Microsoft Latvia

Partner of the year

2011Microsoft Latvia

Partner of the year


Why us?Our clients







Contact usFind out more www.dpa.lv

Thank you for listening

Now let’s see where we can go together

You can find out more about us at:


Why us?Our clients







Technology

Dpa perfecting-it