Development Of Staff Technology Skills

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<ul><li> 1. Development of Staff Technology Skills<br />Arkansas Library Association Conference<br />October 26, 2009<br />Carol Coffey<br /></li></ul> <p> 2. Learning vs. Training<br />1.Active vs. Passive<br />2.Learner-Centered vs. Trainer-Centered<br />3.Self-Directed vs. Trainer-Led<br />4.Anywhere vs. Be There!<br />5.Just-in-time vs. Someday youll need this.<br /> 3. Develop a Culture of Learning<br />Let staff see you learning new things.<br />Give them time to experiment.<br />Talk to them about what theyre learning.<br />Let them try new things, even if the new things dont always work.<br />Creating a Culture of Learning at Your Library. ALA Annual Conference, July 2009.<br /> 4. Components of Successful Technology Training Programs<br />Just-in-time :new technology, new software, new services<br />Competencies: library-specific skills expected of all staff members<br /> 5. Just-in-Time <br />Right before you release the new service<br />Staff will be familiar with it as patrons are learning<br />A great way to find the problems that you missed<br /> 6. Competencies<br />Specific skills and knowledge<br />Quantifiable<br />the core tasks necessary for a particular job. <br />See Houghton-Jan, Sarah.Technology Competencies and Training for Libraries.Library Technology Reports 43, no 2 (March/April 2007).<br /> 7.<br /> 8. Tech Support IS Reference<br />Its not the patrons responsibility to know what kinds of questions they can ask.<br />We have the computers, therefore we must know how to use them<br />Patrons have always asked us for help now the kind of help they need is different.<br />Thingamabobs and Doodads: Why Tech Support IS Reference.ALA Annual Conference, July 2009.<br /> 9. Free Stuff<br />Training Sessions offered by Database Vendors<br />Free webinars ( does some but most of their courses are NOT free)<br /> does provide documents such as tutorials, lesson plans, etc.<br />Learning 2.0/23 Things Programs Google it!<br />YOUR STAFF!<br /> 10. A Petting Zoo?At the Library?!?<br /> Technology Petting Zoo: a place to touch the cool gadgets without pressure from sales people<br />Also a place to get advice from the owners of the gadgets<br />Does not require the library to buy all the gadgets <br />Borrow them from your staff!<br />Ask the owners of the toys to help with advice and instruction. <br /> 11. CALS Staff Technology Petting Zoo, 2008<br /> 12. CALS Staff Petting Zoo, continued.<br /> 13. CALS Patron Technology Petting Zoo<br /> 14. Got some money to spend on staff training?Buy your own toys!<br />See David Lee Kings post Topekas Techie Toybox at <br /><br />Also see Princeton Public Librarys Gadget Garage at <br /><br />And Santa Cruz Public Librarys Technology PettingZoo at <br /><br /> 15. Whats Next for CALS?<br />CALS Application Petting Zoo (for staff AND patrons)<br />1. Facebook<br />2. CALS Downloadable Library (OverDrive)<br />3. Twitter<br />4. Google Docs<br /> 16.<br />Presentation Slides<br />Resources List (PDF)<br />ALA Presentations (in my Favorites list)<br />Email<br /></p>


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