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CONNECTING CONTENT WITH YOUR 1 31 % All data is commissioned by Join the Dots research study, UK, April 2014 Learned of a new financial company Learned of a new financial product/policy Opened a new financial account 1 31 % 3 13% 2 23% Recruit Industry insights Customer service Find vendors Find and source new employees 75 % Obtain insights, learnings or best practices 67 % Provide customer service support, handle complaints, retain customers 65 % Find vendors or companies that can help my company 53 % Growing businesses in the UK are highly engaged on social media 67 % use LinkedIn 81% currently use social media LinkedIn is one of the most influential touch points when choosing a financial services provider Top 3 results of exploring financial content on LinkedIn Top 5 uses of social media for financial purposes Recommend a financial product to others Evaluate or re-think a previous financial decision Seek advice on a financial decision Gather preliminary financial information Keep up-to-date on financial trends 1 35% 18% 42% 3 23% 2 4 They're more open to receiving financial content on LinkedIn than any other social media platform Top types of financial services content users want from social media 5 15% 73% of growing businesses have used social media for finance-related reasons LinkedIn 48% Facebook 35% Twitter 33% Google+ 29% purchased an insurance policy and/or investment product based on information they received on LinkedIn 38% Market and economic commentary Company background New product information Industry news Finance events How financial services have embraced social media Social media is now widely adopted – and seen as a vital channel to drive awareness for businesses

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Page 1: Connecting with your Content - UK - INFOGRAPHIC

CONNECTING

CONTENTWITH YOUR

1

31%

All data is commissioned by Join the Dots research study, UK, April 2014

Learned of a newfinancial company

Learned of a newfinancial product/policy

Opened a newfinancial account

1

31%

3

13%

2

23%

Recruit

Industryinsights

Customerservice

Findvendors

Find and source new employees

75%Obtain insights, learnings or best

practices

67%Provide customer service support,

handle complaints, retain customers

65%Find vendors or

companies that can help my company

53%

Growing businesses in the UK arehighly engaged on social media

67%

use LinkedIn81%

currently usesocial media

LinkedIn is one of the most influential touch pointswhen choosing a financial services provider

Top 3 results of exploringfinancial content on LinkedIn

Top 5 uses of social media for financial purposes

Recommend a financialproduct to others

Evaluate or re-think a previousfinancial decision

Seek advice on a financial decision

Gather preliminary financial information

Keep up-to-date on financial trends1

35%

18%

42%

3 23%

2

4

They're more open to receiving financial content onLinkedIn than any other social media platform

Top types of financial services content users want from social media

5 15%

73% of growing businesses have used social media for finance-related reasons

LinkedIn48%

Facebook35%

Twitter33%

Google+29%

purchased an insurance policy and/or investment product based on information they received on LinkedIn

38%

Market and economic

commentary

Companybackground

New productinformation

Industrynews

Financeevents

How financial services have embraced social media

Social media is now widely adopted – and seen as a vital channel to drive awareness for businesses