Cloud Management with Oracle Enterprise Manager

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Enterprise Manager 12c

Cloud Management


Agenda

•  Business Need & Opportunity

•  New Cloud Management Packs

•  Feature Details

•  Who’s Buying Cloud Management

•  Summary


Agenda





•  Summary


Cloud is HOT Cloud has gone from #16 to #2 in two years for Gartner CIO

Cloud compu*ng 1 2 16 *

Virtualiza)on 2 1 3 3 Mobile technologies 3 3 12 12 IT management 4 10 * * Business intelligence 5 5 1 1 Network, voice and data communica)ons 6 4 6 7 Enterprise applica)ons 7 11 2 2 Collabora)on technologies 8 10 5 8 Infrastructure 9 14 7 6 Web 2.0 10 3 15 15

Ranking of technologies that CIOs selected as one of their top three priori6es 2011 2010 2009 2008


Private Cloud Adoption Is Increasing

Source: IOUG ResearchWire member studies on Cloud Computing, conducted in Aug-Sept 2010 and Aug-Sept 2011

28% increase from 2010 to 2011

2010

Cloud 29%

2011

Cloud 37%


Oracle Cloud Computing Strategy

•  Provide customer choice of private and public clouds

• Deliver complete, integrated offerings spanning SaaS, PaaS and IaaS

•  Enable customers to adopt cloud as the business requires


Apps

Oracle Cloud Offerings

Private Cloud

I N T E R N E T

Public Clouds

I N T R A N E T

Private Cloud Solutions

•  Applications on a shared platform

•  Database & middleware for PaaS

•  Hardware & systems for IaaS

Public Cloud Solutions

•  Oracle Cloud Services

•  Oracle on 3rd party public clouds

•  Powering 3rd party public clouds

Cloud Management, Security, Integration

•  Management, security and integration spanning private and public clouds

PaaS

IaaS

SaaS

PaaS

IaaS


Oracle Cloud Platform

Infrastructure-as-a-Service

Oracle Database

Oracle Fusion Middleware

Platform as a Service Integration: SOA Suite

Security: Identity Mgmt

Process Mgmt: BPM Suite

User Interaction:

WebCenter

Oracle Apps 3rd Party Apps ISV Apps

Applications and Business Services

Oracle VM for x86

Operating Systems: Oracle Enterprise Linux Oracle Linux Oracle Solaris Oracle VM for SPARC (LDom)

Solaris Containers

Servers

Storage

Applica*ons and Business Services

Pla<orm as a Service

Database-‐as-‐a-‐Service

Infrastructure-‐as-‐a-‐Service

Meter & Charge

Optimize

Manage

Plan

Setup

Build

Test

Deploy

Monitor

Oracle Enterprise Manager 12


Oracle Enterprise Manager 12 Total Cloud Control

ü Complete Cloud Lifecycle Solution

Manage all phases of the cloud lifecycle





Meter & Charge

Optimize Plan

Setup

Build

Test

Deploy

Manage

Monitor

ü Unified and Automated Management

Across the entire cloud stack, and across all cloud services - from a single product

ü Business-Driven Clouds

Application-aware clouds that automatically adapt to business services and activities


Oracle VM

VM VM VM DB DB DB

Database Cloud Self-‐Service Applica*on App 1 App3 App 2

Java Platform

Exadata/non-‐Exadata Exalogic/non-‐Exalogic

Infrastructure-‐as-‐a-‐Service (IaaS)

Database-‐as-‐a-‐Service (DBaaS)

Pla<orm-‐as-‐a-‐Service (PaaS)

Cloud Management Pack for Oracle Database

Cloud Management Pack for Oracle Middleware

Comprehensive Cloud Solutions Mapped to simplified Enterprise Manager 12c Packs


Cloud Management Licensing

•  Cloud Management Pack for Oracle Database

•  Assembly Provisioning (database /“naked” assemblies)

•  Database-as-a-Service on physical environments (including Exadata)

•  Chargeback

•  Policy driven resource management

•  Cloud APIs

*Requires Database Lifecycle Management Pack except in pure IaaS cases ** Requires Weblogic Management pack except in pure IaaS cases

Pack Name Named User

Plus ($/NUP)

SW Update & Support ($/NUP)

Process License

($/Processor)

SW Update & Support

($/Processor)

Oracle Cloud Management Pack for Oracle Database* $60.00 $15.00 $3,000.00 $660.00

Oracle Cloud Management Pack for Oracle Middleware**

$60.00 $15.00 $3,000.00 $660.00

•  Cloud Management Pack for Oracle Middleware

•  Assembly Provisioning (Middleware/“naked” assemblies)

•  Platform-as-a-Service (Upcoming: J2EE app provisioning on pre-existing platforms)

•  Chargeback

•  Policy driven resource management

•  Cloud APIs


Features included in Base Enterprise Manager

•  Base IaaS Management Features (Yes, that means *Free*) •  EM CC Oracle VM Virtualization Management (includes OVM Template Provisioning)

•  EM CC Consolidation Planner

•  EM CC Host/Operating System Management

•  EM CC Storage and Network Plug-ins

•  EM Ops Center Provisioning and Patch Automation

•  EM Ops Center Virtualization Management

•  Why did we do this? •  Provides lower barrier to entry for Oracle’s Cloud solution and hardware

•  Up-selling opportunities for Cloud Management packs

•  Inclusive management for hardware, virtualization and OS

•  Elevates the value of the Cloud to the platform rather than infrastructure

•  Distinguished from pure-play IaaS like Cisco, VMware, RedHat, etc


Agenda





•  Summary


Oracle Enterprise Manager 12

Plan & Setup the Cloud Environment

•  Identify all IT assets (cloud building blocks)

•  Decide apps, cost models, policies, roles…

•  Consolidation planning –  (P2V, P2E, DBs, Apps..)

•  Create shared resource pools

•  Setup shared components

•  Setup cloud services –  (IaaS, DBaaS, PaaS, Apps)

•  Setup self service portal

Cloud Lifecycle Management





Meter & Charge

Optimize

Manage

Plan

Setup

Build

Test

Deploy

Monitor


Automated Discovery and Resource Baselining

•  Automatic asset discovery using network scanning techniques

•  Integrated workflow for agent deployment for active management

•  Promote the targets from “Unmanaged” to “Managed”

•  Integrate with Consolidation Planner to identify underutilized assets


Consolidation Challenges

0% 20% 40% 60% 80%

100% 120%

Application A CPU Utilization

0% 20% 40% 60% 80%

100% 120%

Application B CPU Utilization

0% 20% 40% 60% 80%

100% 120%

Application A CPU Utilization

•  Applications have different workload & resource profiles

•  Need to consider multiple resources

•  CPU

•  Memory

•  Storage

0% 20% 40% 60% 80%

100% 120%

Combined CPU Utilization

0% 20% 40% 60% 80%

100% 120%

Application B CPU Utilization

0% 20% 40% 60% 80%

100% 120%

Combined CPU Utilization


Consolidation Planner

Determines candidates for consolidation •  Identifies under- and over-utilized server •  Identifies ideal placements •  Works for physical and virtual environments

Benefits •  Maximizes server density •  Minimizes resource contention •  Maintains performance commitment •  Satisfies business, compliance, and technical constraints


Consolidation Planner

•  Leverages resource utilization and configuration data from Enterprise Manager repository

–  CPU, memory, storage, network –  Over a representative period

•  Administrator specifies servers and constraints for workload migration

–  Physical/virtual servers –  Existing/planned servers –  Business/technical constraints

•  Detailed analysis on different scenarios of consolidated workloads


OVM Pool 1

RAC 11.2.0.2

RAC 11.2.0.2

OVM Pool 2

SIDB 10.2.0.5

SIDB 10.2.0.5

SIDB 10.2.0.5

Cloud Resource Model Taxonomy

Cloud Top level entity Collection of various zones – OVM, Database, …

Database Zones EM 12c concept: Defines a logical unit of

homogeneous databases based on configuration, version, etc

IaaS Zones Oracle VM Zones consisting of multiple Server and Storage Pool OVM Server Pools A bunch of physical servers sharing a common storage and defining the boundary of Live migration


Provision Bare metal Hypervisor

Configure Storage Arrays and network (VLAN)

Create Server Pools

Define Zones based on functional and operational boundaries

Configure Software Library

1 Define allowable VM sizes

Assign quotas to Users and Roles

Define access boundaries (map roles to zones)

Setup Chargeback Plans

Make software available for deployment by Self-Service users

2

3

4

Guided Cloud Setup: Infrastructure-as-a-Service

Cloud Administrator Self Service Administrator

5

1

2

3

4

5


Provision Servers and Storage

Provision Database Software on single instance servers or RAC

Create database server pools



Define Deployment Procedures for Database Provisioning



Setup Chargeback Plans and maintenance levels

Define a service in Service Catalog for deployment by Self-Service users

Guided Cloud Setup: Database-as-a-Service


1

2

3

4

5

1

2

3

4

5


Provision Servers and Storage (ideally Exalogic Elastic Cloud)

Provision Middleware domains

Create Middleware pools, say clusterized domains



Define Deployment Procedures for domain or J2EE App Provisioning



Setup Chargeback Plans

Define a service in Service Catalog for deployment by Self-Service users

Guided Cloud Setup: Middleware PaaS as a Service


1

2

3

4

5

1

2

3

4

5


Centralized Software Library

•  Single repository for storing and retrieving images, scripts and assemblies

•  Can be co-located with Self-Service Application or with cloud targets

•  Choice of Storage types and Protocols (NFS, HTTP(S)), ideally suited for remote data centers

•  Integrated with Packaging tools like Assembly Builder

•  Supports Access rights for each image/assembly






Meter & Charge

Optimize

Manage

Plan

Setup

Build

Test

Deploy

Monitor

Build, Test & Deploy Applications

•  Package complex multi-tier applications

•  Test all tiers of applications – easily, securely, comprehensively

•  Identify performance and availability bottlenecks and fix them

•  Self-service deploy the application, database or any underlying infrastructure

Oracle Enterprise Manager 12 Cloud Lifecycle Management


Oracle Virtual Assembly Builder Package Complex, Multi-Tier Applications for deployment on Oracle VM

• Define late binding configuration using OVF Metadata

• Easily replicate topology in production with minor variations

• Each production instance has well-contained configuration parameters for flexibility

config1

Dev/Test Environment

Production Environments

config2

Assembly = Appliances (VM Templates + configuration Metadata) + relationships & start order Metadata

Oracle E

nterp

rise Man

ager

(So

ftware L

ibrary)


Oracle Virtual Assembly Builder

Assemblies, Appliances

Catalog

Deployment Resource

Pools

Assembly Editor

Properties Inspector


Locked values shown in read only mode

Capturing Provisioning Profiles

•  Capture database configuration via Provisioning Profiles

•  Lock and Save deployment procedures by using values from profile or by overriding them

Provisioning Procedures Packaging for deployment in physical environments


Catalog of Service Templates

•  Publish saved deployment procedures as service templates

•  Build a large service catalog by changing database versions, configuration, and other params

09/05/2011


Self-Service Provisioning •  Out-of-box console; no additional

set up required

•  Supports custom background

•  Rich service catalog:

•  Database service

•  OVM Templates and Assemblies

•  Java applications

•  Additional capabilities:

•  Backup and Restore VM/Database

•  Basic resource monitoring

•  Chargeback information

•  Quota monitoring

•  Cloud APIs

•  RESTFul APIs and CLIs ideal for Cloud integrators


Self-Service Database Provisioning


Demo Cloud Set-up demo Self-service access demo






Meter & Charge

Optimize

Manage

Plan

Setup

Build

Test

Deploy

Monitor

Monitor & Manage Cloud Operations •  End-user and business-level monitoring (user

experience, business transactions, business services, business KPIs…)

•  Application monitoring (app uptime, health, performance, app service level monitoring..)

•  Infrastructure monitoring (A2D, compliance..)

•  Start/stop services

•  Policy driven scale up/down

•  Backup/recovery

•  Manage downtime: patch, upgrade…



Cloud Resource and Request Monitoring

•  Manage Cloud Zones and underlying resources –  Server Pools, VMs, databases,

Middleware)

•  Track resource flux, tenants, policy violations, etc

•  Drill down into individual resources for deeper monitoring

•  Monitor requests and failure rates and identify potential bottlenecks to remediate


Centralized Incident and Problem Management

•  Centralized incident management for the Cloud –  View, manage, diagnose and resolve

incidents from one console

•  Support for incident lifecycle operations –  Assign, acknowledge, prioritize, track status,

escalate, suppress

•  Accelerated resolution with “My Oracle Support” integration

•  Integrated with Helpdesk Systems –  Out of box connectors for Remedy, HP

Service Center


•  Server and storage alarms

•  Server Fault Management

•  Dependency analysis between Physical and Virtual Infrastructure

•  Deep and Integrated Database Monitoring

•  Self-Managing DB (ADDM, AWR, ASH)

•  Automated SQL Tuning

•  Monitoring of Weblogic, SOA, Coherence

•  JVM Diagnosis •  Service Topology,

Dependency analysis

•  User Experience Management

•  Business Transaction Management

Business Driven Application Monitoring for the Cloud

Integrated, Application-to-Disk, Cloud Resource Monitoring


Comprehensive Engineered Systems Management Integrated Management of Hardware and Software

•  Hardware view •  Schematic of Storage cells, Database

Servers (compute nodes) & switches •  Hardware components alerts

•  Software/system view •  Performance, availability, usage by

databases, services, clusters •  Software alerts from db, cluster, ASM •  Topology view of DB systems/clusters

•  Configuration view •  Version summary of all components

along with patch recommendations


Storage Cell Performance •  Drill down from

database performance page

•  Composite cell health indicators

•  Helps triage •  Load imbalance

•  ASM problems

•  Cell configuration issues

•  Cell software or hardware failures

•  Network failures


Storage Cell Management

•  Storage Cell monitoring and administration support –  Cell Home page and performance pages –  Actions supported: Start/stop Cell, verify connectivity, setup SSH, execute Cellcli on cells –  Setup IORM for database targets

•  Management by Cell Group –  All cells used by a database automatically placed in a group –  Cell Group level administration operations (batch job monitoring)


Infiniband Network Monitoring

•  Infiniband network and switches as EM targets

•  Network home page and performance page – real time and historical

•  Network topology view •  Perform admin tasks such as enable/disable

port, clear performance/error counters

•  Full monitoring •  Alerts (switch generated and EM

generated) •  Performance metrics •  Configuration metrics – detect and

notify configuration changes/best practice violations


Dynamic topology changes (owing to elasticity)

Rapid changes

Features

Virtual Server sprawl

Cloud compliance

Drifts from pre-defined Service templates

Inventory tracking, ongoing discovery

Topology mapping, dependency tracking

Real-time change detection and auditing

Compliance Frameworks, standards and Rules

Configuration Baselines, Drift Tracking

Challenges

• Release highlights • Integration of mValent, Active reasoning and BEA Guardian into a single Enterprise Manager Framework

Centralized Configuration Management Configuration Management tailored for challenges in Cloud environment


Policy Based Workload and Resource Management •  Dynamically allocate resources based on pre-defined policies

•  Schedule based –  Invoke actions based on schedules. Example: Quiesce VMs on weekends

•  Performance based –  Scale out and scale back actions to support Capacity On Demand

Dept App 2

Shared Service

Oracle Enterprise Manager

Weblogic Cluster

Coherence Grid

Oracle RAC

Performance Policy violation

Capacity fulfillment on demand

WebLogic Cloud Zone

Oracle Database Cloud Zone


Demo Monitor – Manage






Meter & Charge

Optimize

Manage

Plan

Setup

Build

Test

Deploy

Monitor

Meter, Charge & Optimize Services •  Meter resource utilization and cloud usage

•  Optionally chargeback to application owners, end-users, and/or business departments

•  Optimize cloud performance, capacity, QOS, agility, geography, people, costs…



Metering and Chargeback

•  App-to-Disk Resource Metering –  VM Guests, Database, Web Logic Server, Host

–  Composite Target: aggregation over supported target types

–  CPU, Memory, Storage, Network Bandwidth

–  Database transactions, SQL Executions, etc.

–  Mid Tier resource usage

–  Application/Activity metering (planned)

•  User Defined Chargeback Plan –  Usage-based items (Resource and Activity)

–  Configuration-based items

–  Fixed-cost items


Chargeback Reporting

•  Rollup based on LDAP hierarchy

•  Generate Reports in variety of formats (Excel, Work, PowerPoint, HTML, PDF)

•  Accessible from Self-Service Portal

•  Integrated with BI Publisher •  Generate and Email reports to

recipients on defined schedule (e.g. Monthly)


Physical & Virtual Systems Management

Cloud Management

Oracle Enterprise Manager

Configuration Mgmt

Lifecycle Management

Application Performance Management

Application Quality Management

Ops Center

Cloud Monetization

Pricing/Charging Flexibility

Customer Management

Complete Billing Operations

Value Chain Management

Business Intelligence

Oracle Billing and Revenue Management

Metered Usage

Usage data collection

Provisioning

Bill/Invoice generation and delivery

Cloud Services

Middleware

Database

OS

Virtualiza*on

Applica*ons

Balance Control

Chargeback and Billing Oracle Enterprise Manager + Oracle Billing and Revenue Management


Agenda





•  Summary


Majority of Oracle Customers Evaluating Cloud

Oracle CIO Summit – Atlanta, March 2010


Project or Driver… Specifics to Look For…

Companies with specific green-field cloud initiatives •  Fresh initiatives

•  Cloud resource and delivery planning

•  Right-sizing

Companies with existing Server Virtualization •  Looking for a VMware counterpart/substitute for the Oracle Cloud

Companies undergoing massive consolidation •  Big data centers

•  Distributed location

•  Looking to consolidate with Engineered Systems (Exadata/Exalogic)

Companies who want Amazon EC2-like solution for their critical apps within their own data center

•  Provisioning on Demand (especially by Developers and Testers)

•  Chargeback/metering/Showback needs

Companies with some degree of existing automation for provisioning and patching

•  Self-Service enablement of existing automation

•  Scale out and scale back of resources

Who’s Buying?

Oracle Confidential – Aug 2009


•  Sales Play #1 – Exadata and Exalogic customers –  Customers looking for Engineered systems for massive data center consolidation

–  Outline the entire path from Physical->Engineered Systems->Cloud

•  Sales Play #2 – Customers attracted to Cloud Self Service model –  Customers with challenges around Provisioning/Automation

–  Business users demanding more control

•  Sales Play #3 – Customers who want shared services with metered usage

–  Demonstrate capex and opex savings from shared services

–  Focus on Metering and Chargeback for greater accountability

•  Sales Play #3 –Existing customers with GC or Ops Center Provisioning Pack

–  Sell the Cloud Management Packs as the “next level of consolidation and automation”

–  Focus on Self-Service Provisioning

•  Sales Play #5 – Oracle VM prospects –  Ride the virtualization wave; Provide viable alternative to VMware

–  Focus on Assemblies, Metering, Policies for value-add over bare bones virtualization

Key Sales Plays – FY 2012


•  Technical Reps

–  Sell Cloud Management Pack for Database + Database Lifecycle Management Pack as a complete DBaaS solution

–  Upsell to existing database customers

•  Middleware Reps

–  Sell Cloud Management Pack for Middleware + Weblogic Management Pack as a complete PaaS solution

–  Upsell to existing middleware customers

•  Hardware Reps

–  Demonstrate differentiated offering of Oracle hardware with base IaaS included in Enterprise Manager

–  Clear value over bare bone hardware and hypervisor sold by IBM, Cisco, VMware, etc

What’s there for Sales teams


Agenda





•  Summary


Oracle Enterprise Manager 12 Total Cloud Control

ü Complete Cloud Lifecycle Solution

Manage all phases of the cloud lifecycle





Meter & Charge

Optimize Plan

Setup

Build

Test

Deploy

Manage

Monitor

ü Unified and Automated Management

Across the entire cloud stack, and across all cloud services - from a single product

ü Business-Driven Clouds

Application-aware clouds that automatically adapt to business services and activities


Oracle Enterprise Manager Cloud Management Key Differentiators


•  Total 40 Customers and Partners, plus Oracle IT

Enterprise Manager 12.1 Beta: Early Adopters


Q&A


Technology

Cloud Management with Oracle Enterprise Manager