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CHARLES COHEN
Senior Supplier Quality Engineer
“I Put Your Customers First,
By Making Your Products Last”
Charles Cohen - [email protected] - Phone: 978-430-9251
Charles Cohen - [email protected] - Phone: 978-430-9251
INDEX About Me
Building in Quality Work History
Experience & Recommendations Project Implementation Compliance Systems and Programming Product and Process Expertise Lean and Six Sigma Supplier Management Failure Analysis
Certifications Certificates and LinkedIn Profile Education, Contact Me
ABOUT ME Alchemy is man’s age-
old quest to turn elements into gold.
The Alchemy of Quality: I like to think of my modern day quest as turning “???” into “$$$”.
Charles Cohen - [email protected] - Phone: 978-430-9251Index
BUILDING IN QUALITY I started in the Quality game 11 years ago
and developed a deep passion for leading supply chains for companies like yours to, “Get it right the first time.”
I will do this for you by using Lean, Six Sigma and Compliance tools to: Build a culture of
Continuous Improvement.
Dramatically reduce Cost of Quality and improve product reliability.
Inspire happy, repeat Customers!Charles Cohen - [email protected] - Phone: 978-430-9251
Index
Charles Cohen - [email protected] - Phone: 978-430-9251
WORK HISTORYCompany Position Duration
Philips Color Kinetics
Senior Manager, Quality Assurance
2009 – 2010
Jabil Circuit Quality Assurance Manager
2008 – 2009
Varian Semiconductor
Senior Supplier Quality Engineer
2007 – 2008
Alcatel-Lucent Technical Manager, Quality
1984 – 2006 (formerly AT&T)
Index
PROJECT IMPLEMENTATION
Project Management
DMAIC/7-Step
Plan-Do-Check-Act
Project Type Result
Mini-Oscillator Shop Transition
Business Exit
ERP Systems (MFG/Pro, eg)
On-time, effective implementation
Certification Audits (ISO, eg)
100% successful
Global ESD Team Business Case
Successfully established
Quality Improvement Teams
Successfully created, 2nd place in regional competition
Charles Cohen - [email protected] - Phone: 978-430-9251Index
COMPLIANCE ISO 9001 TL 9000 AS 9100 ISO 13485, FDA ISO 14000 RoHS OSHA REACH EN55015/CISPR15 EN55022/CISPR22 UL, CE, PSE, CQC,
CCC, C-Tick
Regulatory
• Global Certifications
• FCC
Medical
• ISO 13485• FDA/
21CFR820
Environment
• ISO 14000• REACH• RoHS
ISO 9001
• Lucent• Jabil• Varian
TL 9000
• Lucent
REACH
• Color Kinetics
Charles Cohen - [email protected] - Phone: 978-430-9251Index
SYSTEMS AND PROGRAMMINGImplementations (Super-User) IMPAC AMAPS MFG/Pro WebPlan
User Oracle SAP PeopleSoft Manufacturing Execution System
(MES) Arena Agile Kronos E-Time Documentation Control Systems SolidWorks LabView Minitab
PROGRESS BASIC FORTRAN 4GL Query
Language Business
Objects HTML
Charles Cohen - [email protected] - Phone: 978-430-9251Index
PRODUCT AND PROCESS EXPERTISE LED Lighting PCB Specialty Mechanical Electro-Mechanical Sheet Metal, Box Build Semiconductor Lexan/Polycarbonate Cable Harnessing Silicon Integrated Circuits Power Supplies Transformers Gas and Fluid Delivery
Systems Magnet Graphite Telecommunications
equipment
Surface Mount Hand Assembly Inspection (in-process, OBA,
EOL) Solder Verification System Wave Solder Point-to-point testing Optical testing X-ray testing Wire bonding Metal forming, pressing Polycarbonate forming Electrostatic Discharge Program Hipot testing Reliability testing ESD 5S Documentation and Training
Charles Cohen - [email protected] - Phone: 978-430-9251Index
LEAN AND SIX SIGMA Voice of the Customer
Balanced Scorecards
Target setting
5S Program Adherence
Competency training programs
Line Process Audits
Statistical Process Control
Control Plans
Waste handling
Cell Teams
Quality Improvement Committee
Continuous Improvement using 4-Quadrant, Trend/Pareto tools
7-Step/DMAIC problem solving
Ishikawa Diagram
FMEA
ANOVA
Defects per Million
Design of Experiments
Critical To Quality
Supply Chain
Jabil
Varian
Color Kinetics
Lucent
Manufacturing
Engineering
Supply Chain
Finance
Marketing
Cost of Quality
Reduction
Charles Cohen - [email protected] - Phone: 978-430-9251Index
SUPPLIER MANAGEMENT 7-Step Problem Solving
Methodology 1st Article, GD&T Supplier Inspection
Programs (AQL) Calibration program Assessment ISO compliance audit Supply Chain
Management Assessment
Manufacturing Capability Assessment
Charles Cohen - [email protected] - Phone: 978-430-9251Index
• 6% Overall Supplier Quality Performance Improvement in 12 months across 60 vendors.
• $612,000 in material and process costs improvement in 12 months.
FAILURE ANALYSIS EXAMPLES
8 Discipline Report Pareto/Trending 7-Step/DMAIC Method Design of
Experiments Hypothesis Testing Brainstorming Minitab Analysis Ishykawa Analysis Risk Analysis
Fretting corrosion – light fixtures Plastic lens cracking Pin crimps on wires Motor failures Transformer failures Power Supply component
failures Screw embrittlement PCB black residue Water ingress in light fixtures ESD/EOS - PCBs Training issues
- 98% Overdue Complaints reduction- 44% RMA reduction- 7.5% Cost of Quality Reduction
Plan
Do
Check
Act
Charles Cohen - [email protected] - Phone: 978-430-9251Index
Charles Cohen - [email protected] - Phone: 978-430-9251
RECOMMENDATIONS “Chuck is a Quality Systems professional with a strong knowledge in
system test, supplier quality and business management systems. Chuck is very personable, approachable and a pleasure to work with and for. Chuck championed efforts to improve supplier quality, reduce complaints and oversee global approbation activities while with Philips Color Kinetics. Chuck would be an asset to any company seeking top quality professionals looking to improve upon their NPI process and beef up supplier quality.” - Brad Bombardier, Senior Compliance Engineer, Philips Color Kinetics
“Chuck is strong team leader who is well respected by his superiors, his peers, and the Quality Engineering staff he manages. Patient, conscientious, sensitive, and always professional, one of Chuck’s greatest strengths is his ability to collaborate with individuals at all levels of the business and generate effective solutions to complex technical problems.” - Greg Pearl, Work Cell Manager, Jabil
“Chuck is a seasoned quality professional with a broad understanding of quality principles and the skills necessary to evaluate and improve the quality systems of any business. I worked with Chuck at Varian and Lucent and can attest to his character, work ethic, and ability to drive improvement. He is a strong and capable candidate for any quality position he may desire.” – J. Beauregard, Senior Supply Chain Manager, Varian
CERTIFICATIONS & LINKEDIN
Click to visit LinkedIn Profile
ISO 9001 Lead Auditor
ISO 9001:2008
Charles Cohen - [email protected] - Phone: 978-430-9251Index
Charles Cohen - [email protected] - Phone: 978-430-9251
ADDITIONAL TRAININGTimeframe Training
June, 2010 Lean Basics Training
June, 2010 Six Sigma Awareness Training
January, 2009 PFMEA Training
January, 2009 Quick Response Quality Control Training
March, 2009 ISO 13485:2003 Internal Auditor Training for FDA Regulated Industries
May, 2007 7-Step Problem-Solving Method Training
Feb, 2000 TL 9000 Auditing Certificate
January, 1986 Certified Production and Inventory Manager (CPIM)
Index
Charles Cohen - [email protected] - Phone: 978-430-9251
EDUCATIONDate Degree
1990 Master of Science, Industrial Engineering
Purdue University
1984 Bachelor of Science, Industrial Engineering
Northeastern University
CONTACT MECharles CohenPhone: 978-430-9251Address: 20 Clementi Lane, Methuen, MA 01844
Index
