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Building Online Communities with Joomla Barrie North www.compassdesigns.net www.joomlashack.com www.simplweb.com

Building Online Communities with Barrie North

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Building Online Communities presentation by Barrie North given at CMS Expo in Denver, December 2008.

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Page 1: Building Online Communities with Barrie North

Building Online Communities with Joomla

Barrie North

www.compassdesigns.net

www.joomlashack.com

www.simplweb.com

Page 2: Building Online Communities with Barrie North

Compass Design – www.compassdesigns.net2

The Usual Bit

www.joomlashack.com

www.compassdesigns.net

www.joomlabook.com

www.simplweb.com

Page 3: Building Online Communities with Barrie North

Compass Design – www.compassdesigns.net3

Housekeeping

Joomlashack 40% couponexpodenver (expires Dec 20th)

simplweb.com/expo2 winners get a free website for life

Page 4: Building Online Communities with Barrie North

Compass Design – www.compassdesigns.net4

What is an Online Community

A Group that communicates online

to fulfill a need

Page 5: Building Online Communities with Barrie North

Compass Design – www.compassdesigns.net5

We all got Needs Buddy

Informational

Economical

Emotional

Page 6: Building Online Communities with Barrie North

Compass Design – www.compassdesigns.net6

Informational

www.aicardisyndrome.orgA support site for families with daughters that have a rare genetic disorder called Aicardi syndrome.

www.wikipedia.orgA free encyclopedia built collaboratively using Wiki software. Also emotional as the community is in the people that build the site, not in those that read it.

www.joomlashack.comCommunity forum for Joomla website help.

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Compass Design – www.compassdesigns.net7

Economical

www.warriorforum.comForum devoted to Internet marketing, search engine placement and optimization, plus affiliate programs advice and support.

www.teachingsells.comAn online course to create membership sites. Note, this is in economical rather than informational because the driving need of members is to generate revenue from their sites.

Page 8: Building Online Communities with Barrie North

Compass Design – www.compassdesigns.net8

Emotional

www.dooce.comPopular blog about motherhood. The community is in the conversation in the blog comments between mothers.

World of WarcraftAn example of an online community that isn't a website. At over 6 million subscribers, Blizzard is appealing to some key emotional needs!

Page 9: Building Online Communities with Barrie North

Compass Design – www.compassdesigns.net9

Getting Dirty with Marketing

Page 10: Building Online Communities with Barrie North

Compass Design – www.compassdesigns.net10

The Gode-ster

Turn strangers into friends (Traffic) … Turn friends into customers (Conversion) ... Turn customers into salespeople (Sticky)...

Page 11: Building Online Communities with Barrie North

Compass Design – www.compassdesigns.net11

In Warm and Fuzzy Speak

Strangers are site visitors, lurkers and readers

Friends are members, participants and content contributors

Salespeople are Sneezers, those that will spread the word about your site

Page 12: Building Online Communities with Barrie North

Compass Design – www.compassdesigns.net12

Visitor Lifecycle

Turn strangers into friends This is about getting the traffic to your site. It includes strategies such as SEO and advertising

Turning friends into customers This is about conversion. having a defined plan of how you convert (get to register) a site visitor.

Turning customers into salespeopleCoined as viral marketing, this involves inspiring and empowering members to spread the word. Think moveon.org and grass roots fund raising

Page 13: Building Online Communities with Barrie North

Compass Design – www.compassdesigns.net13

How do I get People to Come to my online Community?

Everyone needs traffic

Page 14: Building Online Communities with Barrie North

Compass Design – www.compassdesigns.net14

Marketing 101

Ways to get traffic

Organic (SEO) Referral (links) Pay per click (Google adwords) Email (return visitors)

Page 15: Building Online Communities with Barrie North

Compass Design – www.compassdesigns.net15

Organic SEO

SEF Internal Linking Sitemap Crafting titles Steve Burge (joomla-seobook.com)

Page 16: Building Online Communities with Barrie North

Compass Design – www.compassdesigns.net16

Referral Links

Don’t bother with submission directories Industry forums

Page 17: Building Online Communities with Barrie North

Compass Design – www.compassdesigns.net17

Pay Per Click Traffic

Google Adwords Highly predictable Organic costs too

Page 18: Building Online Communities with Barrie North

Compass Design – www.compassdesigns.net18

Email

Its all about the list Add value Get people coming back Measurable and predictable J!Contact

Page 19: Building Online Communities with Barrie North

Compass Design – www.compassdesigns.net19

How Do I get People to Join My Online Community?

Page 20: Building Online Communities with Barrie North

Compass Design – www.compassdesigns.net20

Conversion pages

Page 21: Building Online Communities with Barrie North

Compass Design – www.compassdesigns.net21

Other Tricks

Optimizing Your Landing Pages

Take the Control back From Joomla

Page 22: Building Online Communities with Barrie North

Compass Design – www.compassdesigns.net22

How do I Exponentially Grow My Community

You need to give people a reason to spread the word

You need to give people tools to spread the word

Page 23: Building Online Communities with Barrie North

Compass Design – www.compassdesigns.net23

What Tools Does Joomla Have to Build Online Communities?

Joomla does two things very very well. Its easily manages any amount of content,

user submitted or otherwise. It easily manages huge numbers of

registered users.

Page 24: Building Online Communities with Barrie North

Compass Design – www.compassdesigns.net24

What Tools Does Joomla Have to Build Online Communities?

Forum – Fireboard

User Enhancement - Community Builder

Comments – JomComment

The New kid - Jomsocial

Page 25: Building Online Communities with Barrie North

Compass Design – www.compassdesigns.net25

Warning – Live demo approaching

http://exposkibums.simplwebsite.com/

Page 26: Building Online Communities with Barrie North

Compass Design – www.compassdesigns.net26

New Product Launch!!

Simplweb – Turnkey websites Teaching Sells – How to build ILE’s Community Builder – Subscription plugin

Get a fully managed Joomla site with paid subscriptions. Currently in pilot, $49.95 a month.

www.simplweb.com/teaching-sells

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Compass Design – www.compassdesigns.net27

Stump the Chump

Free bananas to any question I can’t answer