BECOME BIG BY STAYING SMALLBPM @ the adidas Group

Dion SigmondHead of Data Management

November 2014

Wholesale Retail Other Businesses

Sport Performance Originals Sport Style

The adidas Group strives to be the global leader in the sporting goods industry

with sports brands built on a passion for sports and a sporting lifestyle.

MY PERSONAL BPM

ENTHUSIASM

Portal

BPMSRules

Engine

System A System B

Process

Payload

System C System D

BPM Process modeling !!!

Portal

BPMSRules

Engine

System A System B

Process

Payload

System C System D

CONFUSION

BPM Process modeling !!!

Workflowo Speak the language of the consumer.

o Stick to the issue at hand

o Improve the user experience

Portal

BPMSRules

Engine

System A System B

Process

Payload

System C System D

RATIONALISATION

System

System

System

System

SystemSystem

THINK BIG, ACT SMALL

BACK OFFICE

EFFICIENCY

OOH SAVINGS

SUPPLY CHAIN INTEGRATION

Purchasing

ERPFactories

Sales

Supply

Chain

PO Change

Management

Supply Chain

Service Desk

PROBLEM

o Supply Chain questions, support requests, and incidents inefficiently addressed and solved via endless email chains.

o No visibility of type or quantity of incidents or requests to help improve the process efficiency.

o Manual and inefficient coordination of involved parties during the PO Change discussion and agreement phase.

o Huge intermediation teamtracking and ensuring policy compliance via Excel lists and email communication.

PO

Creation

PO

Delivery

PO

Amendment

Market

Planning Planning

LO

Factory

MarketLO

Factory

Supply Chain

Service DeskMarket

LO

Factory

PlanningL&H

SCI

SUPPLY CHAIN INTEGRATION

Purchasing

ERPFactories

Sales

Supply

Chain

PO Change

Management

Supply Chain

Service Desk

Almost a million of yearly emails eliminated

SCI team sizereduced by 60%

o 500 sales organizations

o 400 factories (external partners)

o 1.500 users worldwide

o 150.000 cases per year

SOLUTION

FactoryMarket

PlanningLiason

Office

SCI

L&H

Service Desk Ticketing

Global Purchasing System

FactoryMarket

Planning

Liason

Office

SCI

PO Change Workflow

SUPPLY CHAIN INTEGRATION

NON-TRADE INVOICE PROCESSING (AP)

Finance

& Controlling

Non-Trade

Vendors

Finance

Shared ServicesCost Center

OwnersNon-Trade

Inovice

Processing

o Decision made for a custom Bizagi-basedsolution to enable a tailored process automation and a continuous process improvement approach.

o Real-time end-to-end process orchestration from invoice scanning and OCR through posting and approval to final archiving.

o SAP FI-CO repositioned to play its core enterprise role as transactional engine.

o Inflexible legacy ABAP-based Accounts Payable package which must be replaced.

Scanning OCR Posting Approval Archiving

eInvoicing

Non-Trade Invoice Processing

(Accounts Payable)Non-Trade

VendorsCC Owners

Finance

Shared Services

NON-TRADE INVOICE PROCESSING (AP)

FRONT OFFICE

USER EXPERIENCE

DIRECT IMPACT

SPORTS ASSET CONTRACT APPROVAL

Sport

Contracts

System

Sports

Marketing

Executives

Sport Asset

Contract

Approval

Sports Asset

Contract ExecutionSports Asset

Contract Approval

Controlling

LegalLocal

SPM

Global SPM

Senior

Managers

PROBLEM

o Manual and unstructured handling and approval of Sport Asset Contracts

o Delays and lack of traceability and transparency due to a paper posting based process (1-2 months to complete a case).

o Involvement of several departments and senior managers or executives in the approval chain.

o Highly sensitive and confidential information requiring special security considerations.

SPORTS ASSET CONTRACT APPROVAL

From 1-2 months to just one week

Visibility, control and speed …

Sport

Contracts

System

Sports

Marketing

Executives

Sport Asset

Contract

Approval

Controlling

Legal

Local

SPM

Global

SPM

Senior

Managers

SH

AR

EP

OIN

T

AMS

SOLUTION

o Draft contract creation and approval

o 450 users worldwide

o 3000 cases per year

o Data encryption capabilities

SPORTS ASSET CONTRACT APPROVAL

INNOVATE WITH STANDARDS

Non-Trade

Vendors

Cost Center

OwnersNon-Trade

Inovice

Processing

Finance

Shared Services

Cost

Objects

Mgmt.

eComm

Price

Manager

eComm Price

Harmonization

Sports

Marketing

Sport Asset

Contract

Approval

Sales

ERP

Purchasing

ERP

Finance

& Controlling

PLM

System

Product

MDM

Suppliers

MDM

Logistics

Planning

System

Global

Reporting

System

POS

Reporting

Sport

Contracts

System

Product

Range Mgmt.

System

Executives

Retail

Finance

Retail

Investment

Approval

Sales

Supply

Chain

PO Change

Management

Supply Chain

Service DeskFactories

Sourcing

Trade Vendor

Management

FILLING THE GAPS

SOCIAL INTRANET INTEGRATION

Non-SAP

Solution

Non-SAP

Solution

Technical

Workflow

SAP Solution

SAP

Workflow

SAP Solution

SAP

Workflow

SAP Portal

Netweaver BPM ?

SAP

Users

TECHNOLOGY SCENARIOS

BIZAGI

Ad-Hoc

Database

BIZAGI

Users Sharepoint Nintex

Sharepoint

Users

SAP Systems Bounded

Stand-Alone BIZAGI

BIZAGI + Sharepoint Nintex

BPM Approach Focus

SOME FIGURES …

THINKING BIGGER

DATA

CONSUMER

Non-Trade

Vendors

Cost Center

OwnersNon-Trade

Inovice

Processing

Finance

Shared Services

Cost

Objects

Mgmt.

eComm

Price

Manager

eComm Price

Harmonization

Sports

Marketing

Sport Asset

Contract

Approval

Sales

ERP

Purchasing

ERP

Finance

& Controlling

PLM

System

Product

MDM

Suppliers

MDM

Logistics

Planning

System

Global

Reporting

System

POS

Reporting

Sport

Contracts

System

Product

Range Mgmt.

System

Executives

Retail

Finance

Retail

Investment

Approval

Sales

Supply

Chain

PO Change

Management

Supply Chain

Service DeskFactories

Sourcing

Trade Vendor

Management

THINKING BIGGER

THINKING BIGGER

oung

nabled

hoppers

o BPM improves Data Quality

o Smart Data impacts Topline

o BPM drives Omni Channel and Big Data initiatives.

THANKS FOR SHOPPING

@ ADIDAS.COM