Sudhir HasbeSudhir HasbeSr. Product ManagerSr. Product ManagerMicrosoft CorporationMicrosoft Corporation

Industry TrendsIndustry TrendsProduct OverviewProduct OverviewPartner EcosystemPartner EcosystemS3 Edge - Partner Solutions at workS3 Edge - Partner Solutions at work

Q&AQ&A

214

42.413

1013.2

Supply Chain Performance

Supply Chain Collaboration

Sensory Supply Chains

Supply Chain Business Continuity

Demand-DrivenSupply Chains

Lean Supply Chains

China

Supply Chain Outsourcing

Low-Cost Country Sourcing

CEO and CFO want morefactual analysis83% of companies view supply chain as strategic by CEO78% view supply chain asstrategy enablerCollaboration importance continuesTechnology enablement improvesLean concepts and supply disruptions drive risk analysisGeographic dispersion continues

• RFID provides Real Time Visibility into physical world RFID provides Real Time Visibility into physical world assetsassets

• RFID allows us to provide unique identifier to every RFID allows us to provide unique identifier to every objectobject

• Provides real time observation system for physical Provides real time observation system for physical worldworld

• Everything that moves can be trackedEverything that moves can be tracked

Microsoft Confidential

Reduce errors in health care service deliveryReduce loss due to lost baggageImprove maintenance and repair of assetsTrack IT assets to avoid loss of PI of customers

Avoid counterfeit passes/chipsImprove customer loyalty programsReduce labor costs in resorts with self serviceConsolidating payment processing

HospitalityHospitality

Health CareHealth CareAirline, BanksAirline, Banks

Oil & GasOil & Gas

Reduce inventoryReduce cost and time in shipping and receivingImprove order accuracyTraceability for product recalls

ManufacturingManufacturingSupply ChainSupply Chain

RetailRetail

Reduce out of stocks with inventory visibilityReduce loss due to TheftReduce Product Swaps/Brand AuthenticationImproved promotional execution

What new in BizTalk Server 2009?What new in BizTalk Server 2009?

BizTalk is going Mobile!!! BizTalk is going Mobile!!!

XML B2BEAI (partner adapters)Vertical B2B

BPMPartner Adapters

SOA/ESBAdaptersin BoxHostIntegration

SOA/ESB BPMExtend B2B (+EDI/AS2)RFID

V5BizTalk Server

2006 R2

V4BizTalk Server 2006

V3BizTalk Server 2004

V2BizTalk

Server 2002V1

BizTalk Server 2000

500Customers

2,000Customers

4,000Customers

7,000Customers

8000Customers

V6BizTalk Server 2009

ESB(2.0) BPMExtend B2BBAM+ALM Support

RFID Mobile & Std PackNew AdaptersUpdate Swift

DistributionInventoryManufacturing Packaging Warehouse ReceptionQuality Assurance

Distributed ’Edge’ Sites Running BizTalkDistributed ’Edge’ Sites Running BizTalk®® RFID RFID

Device LayerRFID Fixed and

Mobile ReadersBarcode ScannersPLCs, etc.

Physical LayerRFID tags, barcodesBiometric systemsEnvironmental sensors, etc.

RFID and Sensor ServicesManage Devices at the Edge Add Context and Turn Raw Events into

Business-Process–Relevant InformationInterpret Events at the Edge Through

Filters, Rules a Alerts

Business IntelligenceBusiness IntelligenceBAM for Process BI SQL/SQL BI for

Data Analytics

Business ApplicationsConnect to Multiple LOB AppsOrchestrate Business ProcessApply Business Logic

Lower Total Cost of Ownership (TCO)Lower Total Cost of Ownership (TCO)Make RFID SimpleMake RFID Simple

Broad Plug and Play device supportBroad Plug and Play device support

Reduce time to build solutionsReduce time to build solutionsRich platform and tools for RFID solutionsRich platform and tools for RFID solutionsRapid software development kitRapid software development kit

Reduce deployment timeReduce deployment timeBackup/restore configurationsBackup/restore configurationsUpgrade firmware across all devicesUpgrade firmware across all devices

Leverage our existing investments in systems/solutionsLeverage our existing investments in systems/solutionsERP or other systems that are already deployedERP or other systems that are already deployedBusiness Intelligence SystemsBusiness Intelligence Systems

RFID Manager

RFID Printers

Items with Attached RFID Tags

Applications

Web Services

RFID Readers

Mobile Manager

Plant- SeattlePlant- Seattle

BizTalk RFID

ReaderReader

ReaderReader

ReaderReader

PrinterPrinter

PrinterPrinter

PrinterPrinter

Plant - RaleighPlant - Raleigh

BizTalk RFID

ReaderReader

ReaderReader

ReaderReader

PrinterPrinter

PrinterPrinter

PrinterPrinter

DC - ChicagoDC - Chicago

BizTalk RFID

ReaderReader

ReaderReader

ReaderReader

PrinterPrinter

PrinterPrinter

PrinterPrinter

Corporate Office Corporate Office

System Center Operations Manager

Real time management events

ALERT

RFID ReadersRFID Readers RFID PrintersRFID Printers Sensor devicesSensor devices

BizTalk Server

Management and Operations

Business Rule Framework

Business to Business

IntegrationBusiness Activity

Monitoring

Messaging

Orchestration

Tools

BizTalk RFID

DSPI Layer

Event Queue

RFID Business Processes

WebService SQL

Server

MSMQ

FTP

25+ Adapters

BizTalk RFID

Software Application

SQLDB

Custom Listener

DSPI Layer

Event Queue

RFID Business Processes

Web Service(WCF)

Custom Event Handler.NET Code

DB Listener

RFID ReadersRFID Readers RFID PrintersRFID Printers Other Sensor devicesOther Sensor devices

MSMQMSMQMSMQMSMQMSMQ

MSMQ Listener

Put Away

RFID Mobile

Picking

RFID Mobile + BTS RFID Server

Restocking/Finding Missing Cases

Troubleshooting/Remote Management

Customer Checkout

RFID Mobile + BTS RFID Server

RFID Mobile

Inventory

Robust, reliable building blocksRobust, reliable building blocksDiverse ecosystem -20+ core h/w partners at launchDiverse ecosystem -20+ core h/w partners at launch

Connected Enterprise-Ready solutionsConnected Enterprise-Ready solutions““Last mile” connectivity across applications, verticals and Last mile” connectivity across applications, verticals and segments (Enterprise to SMB)segments (Enterprise to SMB)100+ partners WW!100+ partners WW!

BizTalk RFID + Partners provide a low barrier for entryBizTalk RFID + Partners provide a low barrier for entry‘‘Enterprise RFID Solutions in a box’Enterprise RFID Solutions in a box’Single platform for end-end deployments (TCO, ROI)Single platform for end-end deployments (TCO, ROI)Device abstraction / management on Windows (HUGE)Device abstraction / management on Windows (HUGE)

http://www.samsung.com/us/index_main.html

Manufacturing – Supply Chain

Hospitality

Health Care, Airlines, Oil & Gas

Retail

Anush KumarAnush KumarChief Technology OfficerChief Technology OfficerS3 EdgeS3 Edge

• Software company founded in 2007• Headquarters in Hyderabad India with offices in Portland and Los Angeles• Core software team that built Microsoft’s BizTalk RFID product

• Products• Real-Time Visibility Systems [RTVSTM], delivered On-Device, On-Premise, On-Demand• Perpetual Software Licenses, Professional Services, Annual Maintenance & Support

• Solutions• Biz Talk RFID providers for all the leading RFID equipment manufacturers• Suite of configurable business applications on Microsoft BizTalk RFID

• WIP & Warehouse Operations• High-Value Asset Tracking • Product Recall

// S3 Company Confidential

BizTalk RFID Platform: ‘RFID for Everyman’*BizTalk RFID Platform: ‘RFID for Everyman’*Server & Mobile platforms for .NET eco-system to build out RFID Server & Mobile platforms for .NET eco-system to build out RFID applications, shipped as part of BizTalk Serverapplications, shipped as part of BizTalk ServerLower TCO for partners & customersLower TCO for partners & customers

h/w config, management, provisioning, ‘production readiness’h/w config, management, provisioning, ‘production readiness’Barriers yet to overcome:Barriers yet to overcome:

Cost, Complexity, Performance of overall solutionCost, Complexity, Performance of overall solutionLack of ‘Holistic’, repeatable, end-end solutionsLack of ‘Holistic’, repeatable, end-end solutionsIT alignment / buy-off for current hub-spoke solution architectures a real IT alignment / buy-off for current hub-spoke solution architectures a real adoption issue, especially around LoB integration adoption issue, especially around LoB integration

23

24

Enterprise 3.0 services to consume and act on real time data from the physical Enterprise 3.0 services to consume and act on real time data from the physical worldworld

Software + Services on device, edge, cloud for rapid deployment of RFID Software + Services on device, edge, cloud for rapid deployment of RFID solutionssolutions

Delivered as configurable Real Time Visibility Systems [RTVSDelivered as configurable Real Time Visibility Systems [RTVSTMTM] for vertical ] for vertical applications applications

S3RTVSTM

On-Demand

On-Premise On-Device

25

Work-In-Process visibility Work-In-Process visibility Real-time tracking of Optical lenses, electronic component sub-assemblies, Real-time tracking of Optical lenses, electronic component sub-assemblies, automotive manufacturing, PCB’sautomotive manufacturing, PCB’s

Operational visibility into warehouse operationsOperational visibility into warehouse operationsPicking, cross-dock, put away, and shipping operationsPicking, cross-dock, put away, and shipping operationsReal time inventory of assetsReal time inventory of assets

High value asset trackingHigh value asset trackingIT / Datacenter visibility through lifecycleIT / Datacenter visibility through lifecycleTracking of high-value items such as sunglasses, perfumes, jewelry, apparel, medical, Tracking of high-value items such as sunglasses, perfumes, jewelry, apparel, medical, oil and gas equipmentoil and gas equipmentReceive, put away, stock taking, reconciliation, in-store displayReceive, put away, stock taking, reconciliation, in-store display

Proactive & “On Demand” product recall Proactive & “On Demand” product recall Closed loop visibility for real time product location, Recall at sourceClosed loop visibility for real time product location, Recall at source

S3 USP!S3 USP!

High Value Asset Tracking

High Value Asset TrackingProduct RecallProduct Recall Work in

ProcessWork in Process

WarehouseOperationsWarehouseOperations

On-PremiseOn-PremiseSoftware ApplianceSoftware Appliance

On-Mobile WorkflowsOn-Mobile Workflows

Order Fulfillment Time Cut in Half

Warehouse Space Requirements Reduced by 50 Percent

Scalability to open new stores increased

Operations Visibility Enhanced

RFID enabled warehouse operations

Cross docking Unitech hand held RFID

readers Barcodes for human

operations S3 RTVSTM VisiWare solution

built on Microsoft® BizTalk® Server RFID

1000s SKUs Minimize expired goods Minimize human errors Minimize turnaround times Alphabetic categorization is

too rigid

Transforming warehouse operations with real-time data

28

29

Store orders shipped with 50%less turnaround time and lesser mis-

ships

Products from suppliers received, associated & put-away in totes with

RFID tags

Incoming store orders cross-referenced with products

received

Totes satisfying incoming orders directly sent to cross-dock

Additional totes slotted at warehouse, location dynamically associated based on

RFID tag at bin

Location information used to pick

remaining orders with hand-held

application

Costs associated with an RFID-based real time visibility systemCosts associated with an RFID-based real time visibility systemInitial deployment costInitial deployment costOngoing operations and maintenance costsOngoing operations and maintenance costs

Expected Return for an RFID-based real time visibility systemExpected Return for an RFID-based real time visibility systemObjectively measurable itemsObjectively measurable items

Reduction in common-path labor costsReduction in common-path labor costsReduction in the number of errors and therefore a reduction in the labor costs associated with this Reduction in the number of errors and therefore a reduction in the labor costs associated with this exception handlingexception handling

Other more subjective returnsOther more subjective returnsIncreased customer service level (fewer errors) and resulting in increased customer loyaltyIncreased customer service level (fewer errors) and resulting in increased customer loyaltyImprovements in capacity planning and utilizationImprovements in capacity planning and utilizationAbility to monitor and refinement of business processes based on measurable resultsAbility to monitor and refinement of business processes based on measurable results

Delayed orders fixed in-flight and finished on-time

Reduced customer violations Reduced dwell time at stations,

and increase in yield of overall manufacturing process

Reduced operational expenses due to better planning and execution of jobs, and lesser resource requirements ‘stuck’ orders

RFID enabled order tracking Real time Order priority

escalation at individual stations

Fixed ThingMagic UHF hardware

S3 RTVSTM Work in Process solution w/ Microsoft® BizTalk® Server

1000s orders per day Managing customer

expectations is top priority Orders placed from local and

overseas clients ERP, Barcode in place, but “no

real visibility”

Automating real-time and human workflow extensions for WiP

31

32

New orderis created

Order tracking starts

Order attachedto glass blank

Station reads open ordersInstructions

provided tooperators

Order processed on time!

Minimize human error around length measurement, and insertion sequence

Maximize asset utilization, manage hold times

Minimize over/under casing deployment errors

Holistic asset visibility: warehouse view + operations view

RFID enabled warehouse operations to locate and ship the right casings on time

Hand-held solution to ensure right casings are matched to right plan, and inserted in right sequence

Electronic audit trail with operational visibility provided by RTVSTM solution on Microsoft BizTalk RFID

Mismatches in installation plans and casing sections required due to incorrect shipments from warehouse

Incorrect pipe insertion sequence due to errors in pick sequence of casing sections

Lack of electronic audit trail for compliance with safety mandates and inspection requirements

Real time track and trace of high-value assets for optimal resource utilization

33

Pipe enters Warehouse

Item tracking Starts with handheld

Length Associated with Item

Optimal Pick Sequence Created and Verified

Insertion Sequence Recorded

Utilization and test info compiled

35

Consolidated Benefits

Reduced operational costs

Real time asset visibility & control

Creation of electronic audit trails

Reduced errors in asset lifecycle management

Improved customer SLA’s

Reduced carbon footprint

Reduce dwell times, better asset utilization

Improved data quality

1. Web: www.s3edge.com, request an online demo

2. Join the RTVS tribe at http://rtvs.wordpress.com

Video: 3.35Video: 3.35

1.1. Download and Try out BizTalk 2009 Download and Try out BizTalk 2009 2.2. If your answer "Yes" to following send an email to If your answer "Yes" to following send an email to sudhirh@microsoft.com or or

anush@s3edge.com

Microsoft BizTalk RFIDMicrosoft BizTalk RFID http://www.microsoft.com/rfid

Microsoft BizTalk ServerMicrosoft BizTalk Server http://www.microsoft.com/biztalk/default.mspx

Community ForumsCommunity Forumshttp://forums.microsoft.com/MSDN/default.aspx?ForumGroupID=398&SiteID=1

BlogsBlogshttp://blogs.msdn.com/sudhir, , http://blogs.msdn.com/biztalkrfid

© 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions,

it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.