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Wi-Fi et Performance applicative Vincent Makowski [email protected] Enterprise Networking Specialist

AVC on WLAN : Application Visibility & Control

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Dans cette présentation, nous verrons comment les solutions Wi-Fi Cisco permettent de garantir la performance des applications avec la solution Application Visibility and Control (AVC): reconnaissance des applications et génération de tableaux de bord, QoS avancée pour garantir notamment le transport de la voix, instrumentation adaptée à la vidéo et au multicast (Videostream)… Nous verrons pour finir comment cette solution s'inscrit dans une stratégie globale du réseau de l'entreprise (Wi-Fi, LAN, WAN…)

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Page 1: AVC on WLAN : Application Visibility & Control

Wi-Fi et Performance applicative

Vincent Makowski

[email protected]

Enterprise Networking Specialist

Page 2: AVC on WLAN : Application Visibility & Control

AVC on WLAN Application Visibility & Control

Page 3: AVC on WLAN : Application Visibility & Control

Cisco Confidential 3 C97-730476-00 © 2014 Cisco and/or its affiliates. All rights reserved.

What is An Application?

3

HTTP

FTP

SMTP

POP3

IMAP

HTTPS

Are these

applications?

Or just ports?

80

20/21

25

110

143

443

What about these?

Page 4: AVC on WLAN : Application Visibility & Control

Cisco Confidential 4 C97-730476-00 © 2014 Cisco and/or its affiliates. All rights reserved.

Overview – The Need for AVC

• Wireless is quickly becoming the primary access method, making network reliability and consistent application performance a critical necessity

• NBAR is a deep-packet inspection technology that supports stateful L4-L7 classification – Controller can classify >1000 applications

• Used with Protocol Discovery to get an idea of what the traffic patterns are in the network

• NBAR recognizes application and passes on this information to other features like QoS, NetFlow or Firewall which can take action based on this classification

Page 5: AVC on WLAN : Application Visibility & Control

Cisco Confidential 5 C97-730476-00 © 2014 Cisco and/or its affiliates. All rights reserved.

How AVC Improves Wireless Networks

• QoS integration: NBAR helps identify both high and low priority traffic so appropriate QoS can be applied on a per WLAN basis

— Protecting key applications when there is congestion on the network

• NetFlow integration: NBAR can export traffic data to a NetFlow Collector

— Provides for capacity planning and network usage base-lining, while trending of application usage helps network admin to plan for network infrastructure upgrades

Page 6: AVC on WLAN : Application Visibility & Control

Cisco Confidential 6 C97-730476-00 © 2014 Cisco and/or its affiliates. All rights reserved.

New: Cisco Enterprise + Meraki architectural integration

Flexibility Simplicity

Cisco

ONE Architecture

Cisco Enterprise

ISR / ASA

Catalyst

Aironet

CLI, SNMP,

Embedded GUI

Cisco Meraki

MX

MS

MR

Cloud Management Cisco ISE

Policy & Control

Cisco Prime

Management

& Analytics

Page 7: AVC on WLAN : Application Visibility & Control

Wireless Deployment Models

Centralized Model Converged Access Flex-Connect

AP AP AP AP

CAPWAP

Tunnels

5508/WiSM2 File

Serv

er

550

8

ISR

392

5

Internet R

T

P

Lo

cal

Se

rv

er

MC MC MA

Page 8: AVC on WLAN : Application Visibility & Control

AVC on WLAN Centralized & FlexConnect deployment

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Cisco Confidential 9 C97-730476-00 © 2014 Cisco and/or its affiliates. All rights reserved.

5508 WLC/5508

2960X

GA Controller Firewall

DMZ

ISE PI MSE

Intranet Intranet

AP CAPWAP termination at

Controller - 802.11 to 802.3 at controller

AP CAPWAP termination at

Controller

MC MC

Centralized Wireless Model: Current Campus Architecture

No Visibility into Client Traffic -

Tunneled

WAN BLOCK

Native Traffic only after WLC Decap

802.3 native traffic

AVC

MA MA

Page 10: AVC on WLAN : Application Visibility & Control

Cisco Confidential © 2010 Cisco and/or its affiliates. All rights reserved. 10

Branch Office

Data Center

File Server

7500 Flex controller

ISR 3925

Internet

AP-2

AP-1

RTP

Local Server AP-3

Current Flex Architecture

MC

Multiple CAPWAP Tunnel terminating at Central

Controller; CAPWAP, 802.11 control ploughed back to WLC

Flex-Connect Wireless Model: Current Branch Architecture

AP converts 802.11 to 802.3 - Local

MAC

Switch sees native client traffic - like

wired scenario

Data Traffic will not hit WLC -

Either get locally switched

OR

Get routed from the branch

AVC

AVC on Flex Controller would work ONLY if traffic is centrally switched…

Page 11: AVC on WLAN : Application Visibility & Control

Cisco Confidential 11 C97-730476-00 © 2014 Cisco and/or its affiliates. All rights reserved.

AVC For Wireless Deployments (CUWN)

Current Mobility Architecture

AP AP AP AP

CAPWAP

Tunnels

5508/WiSM2 AVC/NBAR2

Netflow Export (one per WLC)

AVC Profile Action - Drop or Mark per App

QoS Classification/Marking

QoS Policing

Notes:

The switches/routers in path just carry CAPWAP - config to “trust”

CAPWAP DSCP needs to be done on the switches

Page 12: AVC on WLAN : Application Visibility & Control

Cisco Confidential 12 C97-730476-00 © 2014 Cisco and/or its affiliates. All rights reserved.

Enabling AVC on Wireless

• AVC Can be Provisioned and Monitored Using Controller GUI

(or PI 1.3 min)

• AVC is enabled per WLAN;

Monitoring is turned on for WLAN

• Profiles can then be created based on traffic

• Can monitor real-time applications on the Controller UI.

• Viewing long-term reports would a NetFlow collector

• AVC on controller can classify and take action on 1056 apps

• Two actions, either DROP or MARK

• Max 16 AVC profiles on a WLC; 32 MAX rules per profile

• AVC stats are displayed only for the top 10 applications on GUI.

Enable AVC

Create Profile

Page 13: AVC on WLAN : Application Visibility & Control

Cisco Confidential 13 C97-730476-00 © 2014 Cisco and/or its affiliates. All rights reserved.

How to See What Applications Are Supported?

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Cisco Confidential 14 C97-730476-00 © 2014 Cisco and/or its affiliates. All rights reserved.

Possible Rules: DROP, MARK

A Rule Can Drop an Application .. or Remark it

Note: The above 2 rules can also be a part of same AVC Profile

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Cisco Confidential 15 C97-730476-00 © 2014 Cisco and/or its affiliates. All rights reserved.

Sample AVC Reports on Controller UI

15

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Cisco Confidential 16 C97-730476-00 © 2014 Cisco and/or its affiliates. All rights reserved.

What is That Client Really Using

Use the Monitor > Client > Details page to examine the top 10 applications in use by a particular client

Page 17: AVC on WLAN : Application Visibility & Control

Cisco Confidential 17 C97-730476-00 © 2014 Cisco and/or its affiliates. All rights reserved.

NetFlow Integration – Defining An Exporter

• Configuring an exporter on the WLC allows for the collection of application statistics for export to an external monitor

1

2

3

4 5

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Cisco Confidential 18 C97-730476-00 © 2014 Cisco and/or its affiliates. All rights reserved.

NetFlow Integration – Identifying the Monitor

• Use the Monitor function to map the exporter to the address where the collected statistics will be sent

1

2

3

Only a single monitor can be defined on the Controller

4

5 6

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Cisco Confidential 19 C97-730476-00 © 2014 Cisco and/or its affiliates. All rights reserved.

AVC Quick Summary

• NBAR on WLC can classify and take action on 1056 different applications.

• Two actions either DROP or MARK are possible on any classified application.

• Maximum 16 AVC profiles can be created on WLC. ( Rate limiting in Roadmap)

• Each AVC profile can be configured with maximum 32 rules.

• Same AVC profile can be mapped to multiple WLANs.

• 1 NetFlow exporter and monitor can be configured on WLC.

• NBAR stats are displayed only for top 10 applications on GUI . CLI can be used to see all applications.

• Any application, which is not supported/recognized by NBAR engine on WLC, is captured under bucket of UNCLASSFIED traffic.

Page 20: AVC on WLAN : Application Visibility & Control

Coming Soon … Granular Policy for AVC (Release 8) User and Device specific Application Policies

ROLE BASED APPLICATION POLICY

• Alice(Nurse) and Bob(IT Admin) are both employees in a hospital

• Both Alice and connected to same SSID.

• Bob can access certain applications (for e.g. YouTube), Alice cannot

ROLE BASED + DEVICE TYPE APPLICATION POLICY

• Alice can access EMR info on an IT provisioned Windows Laptop

• Alice cannot access EMR info on her personal iPAD

ROLE BASED + DEVICE TYPE + APPLICATION SPECIFIC POLICY

• Alice has limited access (rate limit) to Skype on her iPhone and limited

download (directional) for Bittorrent

Page 21: AVC on WLAN : Application Visibility & Control

AVC on WLAN Converged Access deployment

Page 22: AVC on WLAN : Application Visibility & Control

Cisco Confidential 22 C97-730476-00 © 2014 Cisco and/or its affiliates. All rights reserved.

5508 5508

DMZ ISE

PI

MSE

Intranet

MA MAMA

AP CAPWAP termination at 3850

SPG2 SPG3 SPG4

MC MC

5760

3850 3750 3850

AP CAPWAP termination at 3850

5760

MA

Converged Access Wireless Model: New Campus Architecture

NG access switch sees native client

traffic 3850 sees native

client traffic, does 802.11 to 802.3

AVC

AVC

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Cisco Confidential 23 C97-730476-00 © 2014 Cisco and/or its affiliates. All rights reserved.

5508 5508

3750

Intranet Intranet

MA MAMA

AP CAPWAP termination at 5760 Controller

AP CAPWAP termination at 3850

SPG1 SPG2 SPG3 SPG4

MC MC

5760

3850 3750 3850

AP CAPWAP termination at 3850

5760

MA

Converged Access Wireless Model: Use 5760 in Distribution to terminate CAPWAP for some AP’s

Features can be applied to NG access switch

Native traffic hits the switch after

5760

AVC

AVC

MA

MA

Page 24: AVC on WLAN : Application Visibility & Control

Cisco Confidential 24 C97-730476-00 © 2014 Cisco and/or its affiliates. All rights reserved.

WAN BLOCK

Campus BLOCK

5760

3850/

Converged Access

AVC/NBAR2 - Wireless Traffic

Netflow Export (AP and Switch)

Upstream QoS - AP to Switch -

NBAR2 Integrated QoS

Downstream QoS - Switch to AP NBAR2 Integrated QoS

AVC/NBAR2 - Wired Traffic (Roadmap)

Notes:

The 5760 is an advanced controller in the distribution (like the

5508’s) that will be equipped with features like Netflow export and

Downstream QoS for wireless clients, as shown

AVC Deployment: Converged Access

Catalyst Switch QoS (Ingress/Egress)

Note: Dots in picture are marked against one device only for representation - they apply to all routers

Page 25: AVC on WLAN : Application Visibility & Control

Cisco Confidential 25 C97-730476-00 © 2014 Cisco and/or its affiliates. All rights reserved.

AVC Deployment: Configuration

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Cisco Confidential 26 C97-730476-00 © 2014 Cisco and/or its affiliates. All rights reserved.

Application Visibility – Cat 3850

flow record fr-avc

match ipv4 protocol

match ipv4 source address

match ipv4 destination address

match transport source-port

match transport destination-port

match flow direction

match application name

match wireless ssid

collect counter bytes long

collect counter packets long

collect wireless ap mac address

collect wireless client mac address

end

flow monitor fm-avc

record fr-avc

cache timeout inactive 200

end

wlan <>

ip flow mon fm-avc input

ip flow mon fm-avc output

end

Cat3850#sh avc client 8c70.5a20.35b4 top 10 application agg

Cumulative Stats:

No. AppName Packet-Count Byte-Count AvgPkt-Size usage%

-----------------------------------------------------------------------------------

1 http 69451 72146465 1038 67

2 youtube 16284 17117601 1051 15

3 rtmpe 9349 9266013 991 8

4 hulu 8096 7974952 985 7

5 unknown 1686 126067 74 0

6 rtmp 1593 1723269 1081 2

7 netflix 1305 1371679 1051 1

8 ssl 937 530577 566 0

9 dns 748 70418 94 0

10 facebook 512 372629 727 0

Last Interval(90 seconds) Stats:

No. AppName Packet-Count Byte-Count AvgPkt-Size usage%

------------------------------------------------------------------------------------

1 http 65410 68322192 1044 78

2 rtmpe 8812 9242082 1048 11

3 youtube 5752 6262985 1088 7

4 rtmp 1593 1723269 1081 2

5 netflix 1305 1371679 1051 2

6 unknown 797 76004 95 0

7 dns 265 29420 111 0

8 flash-video 206 196639 954 0

9 ssl 148 62384 421 0

10 hulu 82 25238 307 0

Page 27: AVC on WLAN : Application Visibility & Control

Cisco Confidential 27 C97-730476-00 © 2014 Cisco and/or its affiliates. All rights reserved.

Application Visibility – AP

APf0f7.55ae.c2f7#sh avc cft 8c70.5a20.35b4

Flow ID Src IP Dst IP S-Port D-Port AppID App Name FlowAge Priority

---------------------------------------------------------------------------

2515 192.168.10.36 54.245.239.118 50802 443 1316 netflix 60 0

2507 192.168.10.36 69.164.8.157 49822 80 3 http 30 0

2503 192.168.10.36 74.125.228.124 50799 80 1 unknown 60 0

2498 192.168.10.36 54.243.105.142 50797 80 1 unknown 60 0

2495 192.168.10.36 192.168.10.255 137 137 1421 netbios-ns 30 0

2488 192.168.10.36 74.125.228.123 50715 80 3 http 60 0

2478 192.168.10.36 74.217.78.158 50789 80 3 http 60 0

2464 192.168.10.36 74.217.78.146 50784 80 3 http 60 0

2453 192.168.10.36 192.168.10.46 49616 23 42 telnet 30 0

2428 192.168.10.36 107.22.167.61 50759 80 3 http 60 0

2414 192.168.10.36 31.13.73.65 50754 443 1454 facebook 60 0

2408 192.168.10.36 192.204.4.56 50748 80 3 http 60 0

2407 192.168.10.36 165.254.158.75 50747 80 3 http 60 0

2397 192.168.10.36 192.204.4.56 50738 80 1317 hulu 60 0

2362 192.168.10.36 23.33.187.96 50714 80 1317 hulu 60 0

1711 192.168.10.36 72.21.207.18 50387 80 3 http 60 0

1551 192.168.10.36 152.2.63.68 50348 8000 1478 shoutcast 60 0

856 192.168.10.36 108.175.34.76 49958 80 3 http 60 0

295 192.168.10.36 74.125.228.117 49612 443 1073 gmail 60 0

293 192.168.10.36 66.163.36.181 49611 443 1312 ssl 60 0

286 192.168.10.36 108.160.163.50 49609 80 1485 dropbox 90 0

285 192.168.10.36 74.125.132.125 49608 5222 1324 gtalk-chat 60 0

Number of Flow IDs for the above Client is 22

APf0f7.55ae.c2f7#sh avc nbar stat

Dumping NBAR2 Statistics :

ID Protocol Name IN OUT

=== ============= == ===

0 none 219 0

1 unknown 5123 3324

3 http 58958 265383

13 dhcp 40 5

42 telnet 911 784

72 dns 1194 655

82 youtube 11632 58788

117 flash-video 1219 6285

120 audio-over-http 616 2739

1067 rtmp 247 1346

1073 gmail 268 346

1312 ssl 15980 75504

1316 netflix 1050 3000

1317 hulu 12943 31299

1324 gtalk-chat 50 51

1404 ping 79 3

1416 rtmpe 9413 51515

1421 netbios-ns 423 0

1453 twitter 74 118

1454 facebook 263 438

1456 google-services 961 1564

1457 google-plus 380 715

1462 yahoo-mail 59 59

1478 shoutcast 2208 8112

1485 dropbox 40 68

================================

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Cisco Confidential 28 C97-730476-00 © 2014 Cisco and/or its affiliates. All rights reserved.

3.3.x SE Deliverables

• Configuration pushed from Controller/Switch to AP using CSM

• NBAR2 runs on AP

• NBAR2 on AP identifies the application and AP sends flow to application binding, user identification, etc to Controller/Switch.

• Controller/Switch consolidates the flows from all the APs and sends those to external collector and also to local FNF cache.

• Controller/Switch facilitates WebUI display, hosts top-N CLIs.

• Controller/Switch is responsible for ageing out the records.

• Controller/Switch sends out optional records for user-mac to user-name, and app-id to app-name/app-description.

• No control for AVC in 3.3.0.(Roadmap)

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Cisco Confidential 29 C97-730476-00 © 2014 Cisco and/or its affiliates. All rights reserved.

Coming soon … AVC Phase 2 (Release XE3.6)

Page 30: AVC on WLAN : Application Visibility & Control

VideoStream Multicast on Wireless

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Cisco Confidential 31 C97-730476-00 © 2014 Cisco and/or its affiliates. All rights reserved.

Video Multicast Delivery Challenges

1

2

5.5

6

9

12

18

24

36

48

54

M0

M1

...

M14

M15

802.11 Data Rates

B/G

N

Video Server

AP 1140

• Multicast packets (UDP) are sent as broadcast packets over the air per 802.11 standard

• Broadcast packets do not use error correction: “fire and forget”

• Broadcast packets are sent at Lowest supported mandatory data rate:

1 MB for B/G (400K actual) 6 MB for A (2.7 MB actual)

Technical Challenges

Choppy, Unreliable Video

• Video Stream does not utilize 802.11 N High Throughput data rates

• Heavy utilization of channel due to high rate of very slow packets

• Video delivery is not reliable causing poor Quality of Experience

Video Impact

Default 802.11B/G mandatory data rates

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Cisco Confidential 32 C97-730476-00 © 2014 Cisco and/or its affiliates. All rights reserved.

Video Multicast Delivery Solution

1

2

5.5

6

9

12

18

24

36

48

54

M0

M1

...

M14

M15

802.11 Data Rates

B/G

N

Video Server

• IGMP state monitored for each client. Only send video to clients requesting

• Multicast packets replicated at AP and sent to individual clients at their data reate

• Resource Reservation Control (RRC) used to prevent channel oversubscription. Works in conjunction with Voice CAC

• Stream Prioritization ensures important videos take precedence over others

• SAP/SNMP error message created when Channel Subscription violated

Technical Solution

• Smooth, Reliable Video delivered to multiple clients

• Quality of Video protected in varying channel load conditions

• Prevents video flooding

• Prioritizes Business Video over other video

Video Impact

Default 802.11B/G mandatory data rates

Intelligence in the AP

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Cisco Confidential © 2010 Cisco and/or its affiliates. All rights reserved. 33

Reliable Multicast – Controller Configuration

Enable controller for Multicast

Configure AP Multicast Mode – Multicast

Configure a UNIQUE Multicast Group Address

Page 34: AVC on WLAN : Application Visibility & Control

Cisco Confidential © 2010 Cisco and/or its affiliates. All rights reserved. 34

Reliable Multicast – Controller Configuration

Enable IGMP Snooping

Enable Global Multicast Mode & IGMP Snooping

Configure IGMP Timeout

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Cisco Confidential © 2010 Cisco and/or its affiliates. All rights reserved. 35

Reliable Multicast – Controller Configuration

Enable Multicast Direct

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Cisco Confidential © 2010 Cisco and/or its affiliates. All rights reserved. 36

Reliable Multicast – CUWN Controller Configuration

Add Media Stream

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Cisco Confidential © 2010 Cisco and/or its affiliates. All rights reserved. 37

Reliable Multicast – CUWN Controller Configuration Network Configuration, EDCA Parameters

By default configured for WMM

Voice clients on the Network – Configure Voice & Video Optimized

Page 38: AVC on WLAN : Application Visibility & Control

Cisco Confidential © 2010 Cisco and/or its affiliates. All rights reserved. 38

Reliable Multicast – Controller Configuration

CAC, Media/Media

Page 39: AVC on WLAN : Application Visibility & Control

Cisco Confidential © 2010 Cisco and/or its affiliates. All rights reserved. 39

Reliable Multicast – Controller Configuration

CAC, Media/Voice

Page 40: AVC on WLAN : Application Visibility & Control

Cisco Confidential © 2010 Cisco and/or its affiliates. All rights reserved. 40

Reliable Multicast – Controller Configuration

CAC, Media/Video

Page 41: AVC on WLAN : Application Visibility & Control

Cisco Confidential © 2010 Cisco and/or its affiliates. All rights reserved. 41

Reliable Multicast – Controller Configuration

WLAN configuration

Configure WLAN QOS to GOLD

Enable Multicast Direct

Page 42: AVC on WLAN : Application Visibility & Control

Cisco Confidential © 2010 Cisco and/or its affiliates. All rights reserved. 42

Reliable Multicast – Controller Configuration

Step 14 - Enable 802.11a network & WLAN

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Cisco Confidential © 2010 Cisco and/or its affiliates. All rights reserved. 43

AP Multicast – IOS-XE Controller Configuration

To enable Multicast-Multicast: ap capwap multicast x.x.x.x

CT-5760-B#sh wireless multicast

Multicast : Disabled

mDNS : Disabled

AP Capwap Multicast : Unicast

Wireless Broadcast : Disabled

Wireless Multicast non-ip-mcast : Disabled

Vlan Non-ip-mcast Broadcast MGID

------------------------------------------------------

1 Enabled Enabled Enabled

500 Enabled Enabled Disabled

700 Enabled Enabled Disabled

Multicast-Unicast by default

Page 44: AVC on WLAN : Application Visibility & Control

Key Takeaway

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Cisco Confidential 45 C97-730476-00 © 2014 Cisco and/or its affiliates. All rights reserved.

Key Takeaway

4

5

Identify various applications in my network

NBAR2 uses DPI to identify 1000+ applications

Collect traffic information and performance metrics without

hardware probe

Embedded monitoring exports information in standard NFv9

Provide data for proactive monitoring and troubleshooting

Both Cisco Prime Infrastructure and 3rd party are supported

Tune my network to improve application performance

Application-aware QoS leveraging NBAR2 to identify applications

How? What can AVC do for me?

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Cisco Confidential 46 C97-730476-00 © 2014 Cisco and/or its affiliates. All rights reserved.

Private Cloud

Application Performance Monitoring for iWAN Track and Report Application Flows and Performance

Branch DC/Headquarters

WAN

Enterprise Edge

AVC

AVC

AVC

AVC

CSR

NetFlow/IPFIX Records

(Same provisioning, same format)

• Traffic statistics records

• Application Response Time records

• Media monitoring records (Application, Jitter, Loss, etc)

Partner Tools Ecosystem

InfoVista

Plixer

ActionPacked

CompuWare

CA Technologies

Living Objects

Glue

Collecting Collecting Collecting

P r o v i s i o n i n g

Exporting

NetFlow v9 Export/IPFIX Export

Proliferation

of Devices

Users/ Machines

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Cisco Confidential 47 C97-730476-00 © 2014 Cisco and/or its affiliates. All rights reserved.

BEFORE Manual RF Management

AFTER Dynamic RF Management

Wired-Like Video Delivery over Wireless

Cisco VideoStream Technology

Global Enterprise

CEO

Meeting

M&A

Negotiation

Sports

Event

CEO

Meeting

M&A

Negotiation

Sports

Event

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Cisco Confidential 48 C97-730476-00 © 2014 Cisco and/or its affiliates. All rights reserved.

Many Other Features to support Applications…

Event Driven RRM (CleanAir)

QoS: Profile on SSID, Bandwidth Contract

Voice & Video CAC

mDNS Gateway (protocol Bonjour…)

Client Link

Page 49: AVC on WLAN : Application Visibility & Control

Thank you.

Page 50: AVC on WLAN : Application Visibility & Control

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