Adopting DevOps Concepts With IBM

Enterprise Solutions

JP Morgenthal, Director, Cloud Computing & DevOps PracticesE: jp.Morgenthal [at] perficient.comT: @jpmorgenthal

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Award-Winning Trusted IBM Consulting & Solutions Firm

Founded in 1997

Public, NASDAQ: PRFT

2014 projected revenue ~$454 million

Global delivery centers in China and India

>2,600 colleagues | Dedicated solution practices

~90% repeat business rate

• Local Business Units in over 20

major US Cities

• 30+ IBM Awards:

• 2015 Beacon Award Winner – Analytics

• 2014 IBM Innovation, Pure & Simple

Outstanding Collaboration Award

• 2014 IBM Collaboration Solutions Best Digital

Experience Award

• Solution Integration Award 2012

• 3x Lotus Distinguished Partner

• Best Portal Solution Award 2010

• Industry Focused & Authorized:

• Healthcare, Retail & Financial Services

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Deliver software-driven innovation, faster

What is“DevOps”

DevOps is a problem domain that

encompasses the bottlenecks and

constraints related to application

delivery.

DevOps-related issues are

resolved through the adoption of

continuous delivery.

Businesses achieve continuous

delivery through application of lean

IT

Steer

Deploy

OperateDevelop and test

DevOpscontinuous feedback

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Drives need | Drives investment

You must embrace new business models

and disruptive technologies to be competitive and innovate

Focus on operational costs

• Consolidation and modernization

• Operations automation

• Risk and compliance management

• Manual policy to analytics-driven

optimization

Focus on speed and agility

• Assemble solutions from verified

components and services

• Fast deployment and redeployment

• Agile to DevOps model

• User-first delivery model

Applications enabled for cloud Applications built for cloud

Development

Operations

Optimize Innovate

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Emerging systems of interaction create

challenges across the software delivery lifecycle

Line of business and marketing

We must accelerate delivery of our mobile and cloud applications. Our competitors deliver something new almost weekly.

VP or director of application development

We need infrastructure to build, run and monitor our mobile apps directly on the cloud. The business demands that we develop new capabilities, but we don’t have the bandwidth to respond to their timelines.

Development and test

Our development and test environments don’t accurately represent live systems, costing us rework and time. We need real-time feedback from users on our mobile and cloud applications so we can respond quickly.

Operations team

We lack the skills and resources for a mobile development environment. Our production environments are so complex and interconnected, we just can’t meet the needs of our development and test teams.

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Common Approach To Enterprise Application

ArchitectureArea of Responsibility

Middleware Database App ServerE-Commerce Order Management Supply-Chain

WCSIIB

DB2

OMS

SAP

Has Dependency On

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Common Approach To Enterprise Application

ArchitectureArea of Responsibility

Middleware Database App ServerE-Commerce Order Management Supply-Chain

WCSIIB

DB2

OMS

SAP

Has Dependency On

Release X.0

8Source: Enterprise DevOps: Making IT

Work for Business, Morgenthal/Kavis

Enterprise DevOps Maturity Model

Maturity

Level

Level 1

Ad-Hoc

• Silo based

• Blame, finger pointing

• Lack of accountability

• Resource overloading

• Information withheld

vs shared

• Manual processes

• Tribal knowledge is the norm

• Unpredictable, reactive

• Lack of defined or immature

SDLC

• Excessive unplanned work

• Manual build &

deployments

• Manual testing

• Environment

inconsistencies

• Long lead times for dev/test

Level 2

Repeatable

• Managed

communications

• Limited knowledge

sharing

• Gated & documented

handoffs

• Processes established w/in

silos

• No standards

• Can repeat what is known

but can react to unknown

• Bastardized methodology

implementations

• Automated builds

• Automated tests written as

part of story development

• Painful but repeatable

releases

Level 3

Continuous

• Collaboration exists

• Shared decision

making

• Shared accountability

• Process are automated

across SDLC

• Standards across

organization

• Executed on a continual

basis & event driven

• Automated build & test

cycle for every commit

• Push button deployments

• Automated user &

acceptance testing

People Process Technology

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Source: Enterprise DevOps: Making IT Work for Business, Morgenthal/Kavis

Enterprise DevOps Maturity Model

Maturity

Level

Level 4

Improved

• Shared metrics w/ a

focus on removing

bottlenecks & constraints

• Focus on cross-

functional continuous

execution

• Focus on MTTR over

failure avoidance

• Proactive monitoring

• Metrics collected &

analyzed against

business goals

• Visibility &

predictability

• Transparent to the

business

• Build metrics visible

and acted on

• Orchestrated

deployments with

auto rollbacks

• Non functional

requirements defined

& measured

Level 5

Optimized

• A culture of continuous

improvement permeates

through the organization

• Self service

automation

• Risk & cost

optimization

• High degree of

experimentation

• Zero downtime

deployments

• Immutable

infrastructure

• Actively enforce

resiliency by forcing

failures

PeopleProcess

Technology

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Common Issues Adopting Continuous Delivery For Enterprise Solutions

Insufficient number of environments to drive parallel development efforts

• Too many low-value policies

• To much middle management attempting to hold onto their area of control

• Misaligned governance

Organizational debt

• Ratio of defects per function point is too high

• Bad architecture

• Failure to adopt newer versions of software

Technical debt

Low levels of testing automation

Resource contention

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Limit Work-in-Progress (WIP)

Develop Testing Center of Excellence

Don’t Automate Waste

QA is Validation, Not Defect Identification

Obtain Executive Level Sponsorship

Model QA & User Acceptance Test Environment to Perfectly Mimic Production

Leverage A Common Repository For All Release Artifacts

Removing Bottlenecks & Constraints

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Perficient & IBM Can Help

Velocity Limit Assessment

This assessment evaluates

multiple variables that impact your

organization’s ability to absorb change

and deal with disruptive technology.

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Thank you!