Spanning the Decades

30 Years of Memories

Jim McNiff

The Year 1976

• “Wall Street Week” w/Louis Ruykeser• George Bush CIA Director• DNA is discovered • Berkshire Hathaway up 147%• NYC falling into BANKRUPTCY • British pound below $2 • First Female Anchor – BARBARA WALTERS• Alex Haley wins the Pulitzer for “Roots” • West Point admits 119 Women • US Forces withdraw - Vietnam• MCNIFF departs Hanoi – HEADS for the Boys Club of

America for next 30 years

The Boys Club of America FlourishesWhere are they Today?

Happenings Inside DTC - 1976• MCNIFF – YOU’RE HIRED• DTC turns 1• 100+ employees• 26 Broadway• McCann’s • Ahrens, Dentzer• Mangold, Dirks• Lee, Federochko

The 70’s • Everything’s GROOVY!

• Mario’s counting POSITIONS, let’s see 1,2

• PLASTIC Thumbs

• PAPER stocks SOAR

• Coupon Clipping THRIVE

• RECYCLE – Ah! The Ticker Tape Parade

• INTELLECTUAL PROPERTY –The Dumb Terminal

• What’s a Stock Transfer?• • Who do you call –The Stock

Buster? Jim McNiff

The 80’s

• Pioneers of Training • What’s Diversity?• No Women Yet?• POPE does Battery Park• 3 Time Winner “AHOY” Taub• TRAIN, TRAIN, TRAIN• What’s a Disaster Recovery? • Glossary runs amuck• How do I confirm? • Get a Trainers on the phone?

No cell phones • The Trainers span the US! • Who do you call? McNiff

The 80s: The Boys in Mid-Life Crisis

The 80s: The Women Arrive in Force

The 80s: The Boys Adapt

The 80s:How Sweet it is?

The 80s:The Women & Boys Unite

The 90’s

• EXTREME MAKEOVERS

• EXTREME TAKEOVERS

• GLOBAL TRAINING

• WHAT WERE THEY THINKING? OLP

• PAPER; not POLITICALLY CORRECT

• POP and PTS RETIRE at 25

• PROTESTS – OVER THE FOCUS BOOK

• SHRED! SHRED! SHRED!

• AUDITORS command BIG BUCKS

• IOPs; IOPS; IOPs

• YOU’VE GOT MAIL! Not from USPS

• MCNIFF a “ HOUSEHOLD NAME”

The 90s Continues with Extreme Makeovers

The New Millennium

• The Customer is “KING”• The Date Survives• The Tech Market Dies • 9/11 CHANGES the World• SpyWare• Cell Phones• Universal Queue to save the WORLD• MEASURE; MEASURE; MEASURE • RISK is EVERYWHERE• VIRUSES; Call Norton• Order 1-ply not 2-ply toilet paper?• What happened to “Privacy”

21st Century Change; Change; Change

21st Century Change; Change; Change

• You can take the Boy out of Brooklyn;

• But, you’ll never take Brooklyn out of the Boy

21st Century Change; Change; Change

• Centralize• De-centralize• Centralize• Ah! The Art of

Decision-making

21st Century

The Places Never Change

The Places Never Change

The End of a Century

Memoirs to a Friend

• “In the almost 30 years I have been here, Jim was the best teacher, mentor and boss I ever had. He always guided and taught even when he reprimanded. The man has a dignity and character rarely found these day's, a true class act. His smile was infectious and his upbeat attitude kept many of us going when we wanted to scream. Jim please know that all of us down here in the Customer Help Center at SBC send our love and gratitude to him for being such a kind and compassionate leader as well as a true friend.”

Jerry Scholl

Memoirs to a Friend

• Name that Director.

“Jim and I are coming back from lunch and we catch site of a DTC Director walking out of the men’s room with his suit jacket tucked deep in his pants.  Jim and I, in silence knew the drill and burst out laughing.  And, for a week every time thereafter we saw him we whined hysterically.”

Ariel Fernandez

Memoirs to a Friend

• “The best years at DTC for me was being Jim’s secretary. He was every secretary’s dream of a great boss; in other words hardly a “BOSS”. He had a smile on his face every day and seldom did he ever get angry. I remember a funny incident –I walked into Jim’s office, he was so busy and didn’t look up to see who was there, assuming it was one of his buddies he said “What the F…” do you want? After he looked up at me, he apologized for weeks.”

Best Wishes in your Retirement,

Mary

Memoirs to a Friend

• A Gentleman “Always”• An Educator “Best in Class”• A Boss who “Cared”• A Man of Strength, Dignity & Knowledge• A Humble Man; who many Admired• I will never forget how you “took charge” of getting us

home safe to my parents on 9/11…..• You showed so many how it needs to be done• Stand Tall my Friend and reflect upon all of the

achievements you left behind for DTCC and may all you pursue in the future bring every Happiness throughout your lifetime.

Carol De Bock (aka Kruger)

Best Wishes for a Happy, Healthy & Peaceful Retirement