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7 KEY QUESTIONS TO ASK 7 KEY QUESTIONS TO ASK #TechAgencyQA YOUR PROSPECTIVE TECH AGENCIES

7 Key Questions to Ask Your Prospective Tech Agency

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How’s your tech/web/mobile agency search going? You decided you need a dev shop, but what are the right questions to ask them? At Koombea we want you to be prepared. And we are happy to help you figure out which agency is best for you—even if it’s not us. When talking to prospective tech agencies, use these helpful 7 questions to filter your options.

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Page 1: 7 Key Questions to Ask Your Prospective Tech Agency

7 KEYQUESTIONSTO ASK

7 KEYQUESTIONSTO ASK

#TechAgencyQA

YOUR PROSPECTIVETECH AGENCIES

Page 2: 7 Key Questions to Ask Your Prospective Tech Agency

From the moment you decide to move forward with your mobile or web application, you’re faced with a tough

question:

Should you build the product in-house, or hire an external team (tech agency)?

#TechAgencyQA

Page 3: 7 Key Questions to Ask Your Prospective Tech Agency

You want to to build your product in the easiest and most cost efficient way, but It can be exhausting and costly to build an in-house team and it wastes valuable time

If you hire a tech agency, you can have a full, experienced team at your service-ready to create a great digital product for your business.

TECH AGENCY

#TechAgencyQA

IN-HOUSE

Page 4: 7 Key Questions to Ask Your Prospective Tech Agency

After careful consideration, you decide your best option is to hire a tech agency to build your product.

#TechAgencyQA

Page 5: 7 Key Questions to Ask Your Prospective Tech Agency

There are thousands of tech agencies out there, so you have a ton of options. This can be a confusing, overwhelming process. Many people are in the dark about what it actually takes to build a mobile

or web application.

#TechAgencyQA

Page 6: 7 Key Questions to Ask Your Prospective Tech Agency

#TechAgencyQA

When talking to prospective tech agencies, use these questions to filter your options.

?’s

Page 7: 7 Key Questions to Ask Your Prospective Tech Agency

HOW DO YOU COMMUNICATE WITH CLIENTS?1

Page 8: 7 Key Questions to Ask Your Prospective Tech Agency

What to look for: The tech agency should have an established process for communicating with clients. Transparent communication is essential to execute

your vision. Do they use Basecamp, InvisionApp, or Trello for project collaboration? Are they available on Skype during working hours and will

respond to you immediately?

They should be able to communicate clearly and patiently, without loads of tech jargon.

#TechAgencyQA

You can click on this slideshare!

Page 9: 7 Key Questions to Ask Your Prospective Tech Agency

DO YOU HAVE ANY CASE STUDIESOF PAST CLIENTS?2

Page 10: 7 Key Questions to Ask Your Prospective Tech Agency

#TechAgencyQA

A great tech agency won’t ask you to ‘take their word for it’. They’ll have plenty of successful case studies to back up their claims.

What to look for: Ideally, the tech agency will list their case studies or portfolio on their website, so you can easily access it. That way, you can check out similar apps, test them out, and see how they perform. Or a Sales rep will be able to put

together a one pager of examples for your industry.

Click here for "Our Case Studies"

Page 11: 7 Key Questions to Ask Your Prospective Tech Agency

WHAT IS YOUR ESTIMATED TIMELINEFOR FINISHING THE PROJECT?3

Page 12: 7 Key Questions to Ask Your Prospective Tech Agency

Mobile and web applications are known to take longer and become more complicated than planned. That’s because small, incremental changes can build up into a mountain of additional work.

What to look for: These additional costs can be prevented-or, at least, controlled to a point. Your tech agency should keep up-to-date schedules and specifications.

Make sure the tech agency can articulate the repercussions of an additional ask. You may crave an extra feature, but when you see how much it pushes the schedule back, you just might change your tune.

Most projects can be done in 2-4 month cycles. Having a development agency tell you it will take longer than a year, is taking their time.

#TechAgencyQA

Page 13: 7 Key Questions to Ask Your Prospective Tech Agency

HOW LONG HAVE YOU BEENIN BUSINESS?4

Page 14: 7 Key Questions to Ask Your Prospective Tech Agency

What to look for: Ideally, your tech agency will have at least 5 years of experience. They’ve been steadily building, and have a

track record of success.

Here at Koombea, we pride ourselves in this area. With over 7 years of experience, we’ve clocked more hours than most agencies

can imagine!

#TechAgencyQA

Click to read more "About Us"

Page 15: 7 Key Questions to Ask Your Prospective Tech Agency

HOW MANY DEVELOPERSDO YOU HAVE?5

Page 16: 7 Key Questions to Ask Your Prospective Tech Agency

The more developers they have, the more resources the tech agency can dedicate to your project. With a smaller company, this could mean that new projects can’t start on time.

What to look for: Your tech agency should have at least 6 developers. The more, the merrier. Having a developer working on a different project give his two sense, can help give key insight for the other. A bigger firm will have more people to draw on to solve technical problems.

#TechAgencyQA

Page 17: 7 Key Questions to Ask Your Prospective Tech Agency

WHAT DEVELOPMENT PROCESSDO YOU USE?6

Page 18: 7 Key Questions to Ask Your Prospective Tech Agency

What to look for: Unlike Waterfall (a traditional dev method), Agile methodology cuts down the big picture into puzzle pieces. A tech agency who uses the Agile Development process can adapt to change at the end of each stage, without rewriting the entire application.

At Koombea, we use Agile Development. Not only does it save costs, but it streamlines communication. We start the week with a planning meeting, and chat briefly each weekday afterward about the status of development. At the end of the week, we review all of the work delivered, and note anything we couldn’t finish. This week of work is called a sprint.

#TechAgencyQA

Click to read our Agile Management Playbook

Page 19: 7 Key Questions to Ask Your Prospective Tech Agency

WILL YOU BUILD AN MVP?7

Page 20: 7 Key Questions to Ask Your Prospective Tech Agency

When it comes to product development, many business make the mistake of waiting too long to take the product to market.

And because of this mistake, many products never even launch. Or, if they do launch, the market is already saturated with competitors…

#TechAgencyQA

Page 21: 7 Key Questions to Ask Your Prospective Tech Agency

…AND THE PRODUCT USUALLY FAILS.

Page 22: 7 Key Questions to Ask Your Prospective Tech Agency

But you can avoid this costly mistake, and still launch a high-performing product in your niche.

The secret? A Minimum Viable Product (MVP).

What to look for: Your tech agency should build you a Minimum Viable Product. That way, you’ll have just enough of the core of your product so that you can get it to users and collect feedback—and start getting paid.

How’s your tech agency search going? Tweet us out or shoot us at email at [email protected]!

#TechAgencyQA

Page 23: 7 Key Questions to Ask Your Prospective Tech Agency

Koombea is happy to help you figure out which agency is best for you-even if it’s not us.

Should you build a product? Hire an external team, or do the project in-house?

Don’t be left in the dark.

Subscribe below and learn about what mobile and web product development can do for your business.

#TechAgencyQA

Page 24: 7 Key Questions to Ask Your Prospective Tech Agency

Have questions?

We are here to help.

Email us at

[email protected]

386 Park Ave South, 10th FloorNew York, NY 10016

625 2nd St., Suite 280San Francisco, CA 94107

Cra 53 # 79-01 L-301Barranquilla, Colombia.

#TechAgencyQA

@koombea

/koombea