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Why use
LANSA Composer for BPI?Discover how LANSA Composer can automate processes
for exchanging data and business documents (e.g. purchase
orders) between customers, suppliers, partners and line-of-
business systems (e.g. ERP and CRM).
Using simple instructions, you define your processing steps
to LANSA Composer and let it do all the work.
Making your business processes more efficient will reduce
your costs and improve customer satisfaction.
Why automate business process integration?
Performed selectively and non-intensively, manual procedures made sense when the first integration requirements arose. But as the pace and volume of change has intensified, such manual procedures have become an unsustainable impediment both to agility and to quality of service.
Reasons for improving process efficiency using automation and business process integration:
• Automating business processes allows for the faster handling of business transactions with customers and partners, resulting in faster closure of transaction cycles and more timely money in the bank.
• Being “first out of the blocks” when key trading partners or internal business units demand rapid change will maintain competitiveness and improve quality-of-service.
• Investment in key line-of-business applications can be preserved and prolonged by opening them up for integration, thereby keeping them valuable and relevant in the “connected” world.
• Reducing or eliminating integration tasks as an IT programming task makes better use of scarce IT resources.
What’s in this Presentation
• An example of a typical business process integration (BPI) implementation
• That typical BPI implementation using LANSA Composer
• Examples of how customers use LANSA Composer
• What customers say about LANSA Composer
• Watch LANSA Composer automate and manage an entire end-to-end business process
• Real world business process integration complexity
LANSA Composer
LANSA Composer is a set of business process integration tools that business analysts use to
automate and integrate business activities e.g. exchanging documents and automating
ordering. It is a simple, and cost-effective way to get business transactions into and out of your
business systems efficiently and accurately, with less human effort.
An example of a typical BPI implementation
Automating a process for receiving orders from customers and entering the orders into a
supplier's ERP system is a typical business process integration implementation.
Customers
Invokes ERP
order entryBPI Tool
Prepare ordersSend orders
electronically
Receives
orders
Extracts
order data
Formats
order data
To automate a process, such as ordering, business analysts define transportation, mapping, data transformation and process orchestration services:
• Transportation – sending business documents or data from customers to suppliers electronically
• Mapping – extracting and mapping received data (e.g. XML) to equivalent data (e.g. an ERP order)
• Transformation – changing data from one format to another
• Process orchestration – managing and co-ordinating business processes from start to finish
A typical BPI implementation using LANSA Composer
LANSA Composer includes tools for managing transportation, data mapping and
transformation, and process orchestration services.
Customers
Invokes ERP
order entry
LANSA
Composer
Prepare ordersSend orders
electronically
Receives
orders
Extracts
order data
Formats
order data
Process Orchestration
Transportation Mapping and Transformation
Business analysts use LANSA Composer's simple tools to define the following tasks : (1) transport methods, e.g. FTP, (2) rules for mapping and reformatting data, (3) web services to use, (4) databases to update, (5) programs to call, and (6) a workflow orchestration to automate and manage the process.
A typical BPI implementation using LANSA Composer
Mapping and Transformation Tools
Business analysts use the data mapping tool to connect incoming data with data in a database, e.g. incoming order data connects with order data in an ERP system.
They create maps by dragging a connector from an incoming data item to its destination data item.
Transformations can change data format, perform calculations, and/or apply data validation rules.
A typical BPI implementation using LANSA Composer
Process Orchestration
A process orchestration defines the steps required to manage data received or sent.
Business analysts create orchestrations by selecting ready-made activities and/or custom-built activities.
LANSA Composer provides a gallery of ready-made activities for most processing requirements, plus tools customers can use to create their own activities.
How our customers have used
LANSA Composer
to automate and improve
their business processes
Examples of how customers use LANSA Composer
Business Activity How Customers use LANSA Composer
General insurer Speed up risk assessment by automating data collection from a variety of
sources and integrating the data into a risk management system.
Wholesaler Automate preparation and delivery of invoices in customers' choice of
format e.g. EDI, PDF attached to an email or customised formats.
Distributer Automate UPS address validation, thereby avoiding or minimising
additional delivery penalties and charges.
Manufacturer Integrate product information management with digital assets
management and publish product information in a variety of formats.
Retailer Receive billing dispute messages, unpack the message data and feed it
into the billing disputes system.
Examples of how customers use LANSA Composer
Business Activity How Customers use LANSA Composer
Retailer Extract sales and inventory data, format the data and send the data to
suppliers daily.
Food and beverages Automate the ordering process that receives customer orders and enters
them into an ERP system.
Health insurer Extract data from line-of-business systems, format the data, prepare
returns, and submit them to statutory authorities and regulatory bodies.
Manufacturer Maintain product catalogues using data in multiple formats from a number
of suppliers.
What our customers say
about LANSA Composer
What our customers say about LANSA Composer
"LANSA Composer is good at automating repetitive processes of any kind."
"We have been able to save staff over 25 hours per week, with just this first customer
implementation. There are many more customers to follow and at some point LANSA Composer is
going to be the heart of our order entry system."
Pete Chrostowski, Senior Business Process Analyst, STRATTEC Security Corporation
"In our process flow, LANSA Composer is a ‘black box’ that layers our legacy application away from
the tedious EDI details ... LANSA Composer is easy to use, easy to learn and very intuitive,
especially the mapping and transformation part as it’s all GUI. For us, LANSA Composer has filled a
need."
Bruce Baxter, Software Engineer of Infrastructure, Terminix International Company
What our customers say about LANSA Composer
"Using Composer, our EDI co-ordinator was able to create and manipulate processing sequences
with minimal training and without the need for programming skills. The visibility of background
business processes has greatly improved with LANSA Composer's logging, reporting and error
notification. Plus our developers can make use of these built-in logging and event notification
features with custom activities."
Fred Coulter, Director of IT, Robinson Manufacturing Company
"I was impressed by how many different integration problems, data manipulations and point-to-
point file transfers LANSA Composer could handle. I also liked the fact that you don't need
programming skills to use it. It's hard to put a true dollar value on the fact that projects that used to
take six months, now only take one month."
Angela Scully, Application Software Manager, Macmillan Publishers Australia
What our customers say about LANSA Composer
"We didn't have to hire an EDI specialist and we managed to deliver the solution in just over eight
weeks. The process is now far more efficient and we enjoy significant savings. Those 'end of the
day' pressure situations where we cannot get our orders through before 6:00 pm have disappeared,
together with the penalties that apply in those situations. We have good control over what we are
sending and get a quick turnaround."
Phil Bly, Head of IT, Wells and Young's Brewing Company
Watch
LANSA Composer
automate and manage
an entire end-to-end
business process
Automating the entire order-to-delivery process
Case studies confirm that LANSA Composer can automate receiving orders. But receiving
orders is only one step in the process of receiving, fulfilling and delivering an order.
What if LANSA Composer were to automate and manage the entire process?
The steps in the order-to-delivery process will be faster and far less error prone if routine
operations require no human activity. LANSA Composer can alert a human operator when
exceptions occur.
Turn the pages to see how you can use LANSA Composer to automate the entire end-to-end
order-to-delivery process.
Order-to-delivery process – current manual operation
The ACME company is a manufacturer and supplier, and operates a warehouse to store its
products (goods).
When orders are received, the required goods are picked, packed and delivered.
The warehouse and delivery operations work from paper reports prepared by the ERP system
(e.g. picking slips, delivery dockets, etc).
ACME chooses delivery schedules and frequently cannot deliver orders because nobody at the
customer premises is available to sign for the order.
The primary objective of the automation project is to provide a computer system that informs
ACME of the order status anywhere in the order-to-delivery process.
Order-to-delivery process - automated scenario
The automated process will include negotiating a delivery date, picking an order in the
warehouse and delivering the order.
Customers will negotiate a convenient delivery date and track their orders.
Warehouse staff will use new software and tablet computers to pick orders.
Delivery drivers will use a new mobile app to manage deliveries.
LANSA Composer will keep track of the workflow for each order by integrating the customer
order tracking software, the warehouse picking software and the mobile delivery app.
Deliver ordersReceive orders Track orders Pick orders
Step #1 - Receive orders
Customers
LANSA
Composer
Prepare order in
EDI format
Send order
electronically
Receive
EDI order
Extract
order data
Format
order data
ACME ERP
System
Create
order message
LANSA
Composer
Monitor order
messages
Invoke ERP
order entry
Receive orders
Track orders
Pick orders
Deliver orders
Step #2 - Track orders
LANSA
Composer
Customer
Prepare order
Send email to
customer
Receive
order email
Nominate
delivery date
LANSA
Composer
Initiate order
picking
Update order
workflow status
Initiate delivery
routing
Monitor for
delivery date
Delivery date
notification
Receive orders
Track orders
Pick orders
Deliver orders
Step #3 - Pick order
ACME
Warehouse
ACME Delivery
System
Pick order for
delivery
Update order
workflow status
Build delivery
routes
Receive orders
Track orders
Pick orders
Deliver orders
Step #4 - Deliver order
ACME
Delivery
LANSA
Composer
Deliver orderUpdate order
workflow status
Close order
workflow
Receive orders
Track orders
Pick orders
Deliver orders
‘Real world’ business process integration is complex
Most companies outsource warehousing and delivery activities to specialists in warehousing
and distribution operations. LANSA Composer can automate and manage the order-to-delivery
process by integrating with external warehousing and delivery systems.
LANSA Composer can retrieve data and issue instructions using APIs allowing it to access the
warehousing company’s computer systems.
LANSA Composer can track deliveries by retrieving data from APIs allowing it to access the
third-party delivery company’s computer systems.
Take out message #1 LANSA Composer provides tools for integrating business
processes, gathering data from multiple sources and managing
workflows be they in-house or outsourced operations.
Take out message #2 Let LANSA Composer do all the work.
Recap: Why automate business process integration?
Performed selectively and non-intensively, manual procedures made sense when the first integration requirements arose. But as the pace and volume of change has intensified, such manual procedures have become an unsustainable impediment both to agility and to quality of service.
Remember the reasons for automating and integrating business processes:
• Automating business processes allows for the faster handling of business transactions with customers and partners, resulting in faster closure of transaction cycles and more timely money in the bank.
• Being “first out of the blocks” when key trading partners or internal business units demand rapid change will maintain competitiveness and improve quality-of-service.
• Investment in key line-of-business applications can be preserved and prolonged by opening them up for integration, thereby keeping them valuable and relevant in the “connected” world.
• Reducing or eliminating integration tasks as an IT programming task makes better use of scarce IT resources.
Recap: Why using LANSA Composer makes sense
Designed from the ground up to address the four key requirements of a BPI solution: transport,
transformation, orchestration and administration.
Offers a highly practical, accessible and low-risk approach to BPI.
Highly visual, point-and-click approach for the rapid design of BPI solutions.
Requires minimal training and can easily be mastered by business analyst level users, without the
need for and programming or recourse to scarce IT resources.
Inherent power and flexibility along with a wide-range of out-of-the-box activities - more than 160
ready-made process and data mapping activities are included.
Allows the completion of the “last-mile” of integration by acting, in robot-fashion, as a human data-
entry operator, using the existing application screens of legacy applications that do not offer any
alternative solution .
Proven solution with hundreds of satisfied users.
Find out more about LANSA Composer
http://www.lansa.com/about/contact-us.htmLANSA contact information all regions
AMERICAS
France
UK
Australia
Japan
Rest of EMEA
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